Received service of having my septic tank pump today (9/8/26). I should had written their names…read moredown the two men that came today. The were on time, explained the process and was professional from start to finish. I was quoted a price prior, and it did go up but I needed some additional work done. I received by email details of what work was done and pictures. They left the area clean. I would use them again.

Overpriced, doesn't do everything they agree in the contract to do. Ridiculous extra charges for…read more"overfull" and "trash".

I worked with the top rated septic company on Yelp in the Atlanta area, which Samples was just…read morebehind with a 4.7 rating. The first company quoted me an absurdly high amount for a septic pump, alarm, and riser replacement. When I decided to go with Samples, they pushed back super hard in a very salesy manner, and then tried to tack on extra costs to the service they provided me (pumping my septic). After that quote, I had done some research online and thought it sounded extreme, so I reached out to Michael at Samples Septic. Michael quoted me $1,600 less than the other, and included an equal warranty, as well as electrical work that the top-rated Yelp septic company was not going to provide, as that guy said "I don't do electrical work." I'm extremely happy I reached out to Samples Septic, as their team not only had a better vibe, but they also offered a better service, at a fraction of the cost. It's important to find people you can trust to repair your home for a fair cost. Not only did they help with septic, but they also referred a plumber as I needed additional work on the pipes due to an overfilled septic that caused a blockage. I really enjoyed the plumbing company they referred. All in all I really enjoyed working with Michael, and he will be my go-to for septic going forward.

This business intentionally broke my main tank line, while attempting to reroute to a different…read morefield line, in to sell a whole new system. The technician pointed to the water gushing out and said it was "a failing system." Of course it is failing because you just ripped the pipe open. Run away from there charlatans.

I had an excellent experience with W & W! They perform high-quality service in a timely and…read morereasonably priced manner. Very nice to talk with and open to giving me tips for the best care of my tank. Highly recommend!

These guys are professional and very responsive. They take their business seriously and that's…read moreGREAT! You can't get much better than that!

This is the company you need to hire for your plumbing problems. Called 8/3, Franchesa sent Jerimy…read moreout in 20 minutes to ascertain my problem - water line break from the street to my home. The next day Andy, Shawn, Curtis and Bobby showed up...got the problem fixed. I would like to say thank you to the owner of the company, Jay Akers, who bent over backward to accommodate my requests Diane S.

John was fantastic! He explained everything that needed to be done and exactly how long everything…read morewould take. It was a 2 day fix and he finished exactly when he said he would and did a great job. Thanks John! We definitely appreciate all your hard work!

Where do i even began , First i want to thank the heavens for these guys i was referred to them by…read morea few neighbors in my subdivision and they came highly recommended, so i didn't doubt for one second that the service i would receive would be anything but excellent, but what i didn't know is how kind and professional they are , omg ! they are such nice guys , and very understanding , they came out right away and pumped my septic tank with no problems and even cleaned the filter , the price was awesome no hidden fees and they didn't try to charge me for anything extra or throw any B.S. my way saying i needed this or that done they were straight up honest , they saw what needed to be done and took care of it with ease and it was fast i'm so satisfied with them i will be a permanent customer i recommend them to Everyone !!!!

I called and left several messages over a period of three days expressing interest in using their…read moreservices to clean and repair our septic tank/system. They never did me the courtesy of returning my phone calls, even just to tell me they were too busy to take the job at this time. I try to job locally, but this is one company I will never bother to call again. If this is they way they treat potential customers they must not care about their reputation locally.

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

Georgia Underground Plumbing Contractors, Inc. is not a reputable business. Run…read more I too try to keep business in our community but this turned into a mess. Initially, things went well, my husband liked Mr. Keith Edwards but when it came down to providing records, documentation of what was done, drawings, invoices and increased prices we were not given any of the basic deliverables. The slab was poured but it ran over and is shoddy work, the septic tank unearthed itself a month after they installed it. He doesn't return calls or texts and his office manager is of no support to get any proof of work completed or not. Try a DIFFERENT business and save yourself the headache. If you are working with Warren Crawley, his affiliate ADU Depot, run faster. They are not known for honoring their agreements.

I really hate that we have to do this but we wanted to keep our money in our community and we…read moretrusted that Georgia Underground Plumbing would keep their word and get the job done. We contracted with them to do some work in our backyard and including repairing our septic system. They started the job on July 28, 2020 . That day they worked a couple of hours and didn't come back until a couple of weeks later to do a few more hours of work. This is after numerous phone calls and text messages. We continued to call and text so that they could either finish the job or give us our deposit back. They showed back up on a October 14,2020 only to do a few more hours of work and since then they have not taken any of our phone calls or responded to any text messages or emails sent to their office. We have sent a demand letter to their business and also to Keith Edwards the owner of the company and still no response. At this point we are left with no other choice but to file a legal claim against Georgia Underground Plumbing , Keith Edwards . Please do not trust him or his company‼

The brothers came out and did some septic work at our house. The house was built in 1990, so is an…read moreolder system with 2 different sections. They informed me about this and cleaned the lower section that clearly has not been done that last time or two. We found our new company! Highly recommend!!

We were so impressed with Twins Septic. Not only did they do an excellent job of pumping the septic…read moreat the house we were purchasing but their inspection was top notch (turns out the tank had more than one compartment which had been missed by other companies). They gave us helpful advice on how to keep the septic running smoothly and what might come up in the future. They were quick to respond, they were on-time, and they were nice. While I hope we have no future septic issues you can bet we will be calling them if anything comes up (or doesn't go down).