Really disappointing customer service experience…read more At 6:42 PM, I called ahead as a courtesy to ask whether I could still drop off clothes since I knew they were close to closing. The phone was picked up, I heard some fumbling and a "hold on" that was clearly directed at someone else in the shop, and then the call was ended within about three seconds. I never got a chance to say a word. Thinking it might have been an accident, I called right back. That call was declined immediately. I attempted a third call but canceled it myself, figuring there was no point. I understand the end of the day gets busy, but hanging up on a paying customer who is actively trying to be respectful of your time isn't acceptable. A simple "sorry, we're closing in a few minutes" would have gone a long way. Won't be returning.

Visited Tempe (flew in from NYC) and found out at the last minute that my suit pants needed to be…read morepressed. After several frantic phone calls, found only Masoomah at Perma Clean perfectly willing to help me out. I was in & out in 5 minutes (which was great!), but the real charm was finding that there are still people like Masoomah out there, making the world a better place. Five star rating - easily!

I can't say enough about the customer service at this place. I needed a dress hemmed the same day…read morefor an event that evening, it had an asymmetrical hemline. It was not an easy job. They not only did it the same day, but they ironed the dress so it would be ready on time. They went out of their way to exceed expectations, and the work was done beautifully. I'm extremely grateful. I highly recommend this place. They take great care of their customers.

I have gone to this alteration business for a couple of years and I have never been as disappointed…read moreas I am. My dress does not even look like it was hemmed and that's the only alteration I needed done. I was still tripping on the front of the dress but the back was shorter. It was also not ironed and there were random stains all over my dress. I just bought this dress. I wasted $110 for a simple hemming, definitely overpriced. I recommend going to another alteration place.

Frendly staff willing to explain the complexity to complete Quality work at a fair price.read more

The altered trousers have mismatched leg lengths; I can't wear them and have to get them altered…read moreagain.

I am so thankful and lucky that my husband found H-Alterations & Tailoring online to hem my…read moredaughter's comp jeans just days before competition. Heidi is so accommodating and so nice that she got the jeans done so fast! She hemmed 2 pants for my daughter and her friend. Definitely recommend her to anybody that needs any alterations done. Amazing work and very affordable. Thank you Heidi! Arlene

Excellent, experienced, and fast tailors. I've taken a number of women's items for different…read moreservices and have never left disappointed. They set clear timelines, have transparent pricing, and are easy to reach (with generous hours too). 10/10 would recommend. :)

I had such a good experience here. I brought in two uniform dresses that needed to be hemmed 2…read moreinches above the knee. I paid $130 total, $65.00 each alteration/hemming for my 2 dresses. The quality of the stitching was amazing. The color of the stitch matched my uniform dress. Everything looked very professional and you can tell they paid attention to detail. I also appreciated how transparent the man who took in my dress was from the beginning. Gave me exact pricing, payment on the spot with credit card reader, and told me exactly 10 days from the day I dropped it off will be ready for pick up. Once alterations were completed. He gave me a text to come pick up. Great job.

They've moved! This business is now upstairs on the second floor of Chandler Fashion Mall…read more Directly above their previous location. My daughter needed alterations for her work uniform this week so we stopped by the new and expanded store to be measured up. Her scrub slacks were done professionally, completed on time and at a fair cost. It is a pleasure to deal with Dave. He is so personable and kind. Five stars!!!!!

Very fast and professional. Happy with results and price. I have taken two items to them so far…read moreand have been pleased with both. No upcharging involved. Will be back.

Before you choose Sweet Lana for alterations, I recommend that you read this. I'd hate to be that…read moreperson who writes a bad review but this deserves to be shared. Svitlana is unprofessional, unorganized, and treated my wedding dress carelessly, which ended up with black stains on my dress. I purchased my wedding dress at LUV Bridal in Tempe. They provided me a list of 3 seamstress who could do my alterations. The woman who sold me the dress raved about Svitlana, who was first on the list for recommended alterations. Svitlana has great reviews on Yelp and Google so I didn't bother looking elsewhere. I visited Svitlana a total of 4 times. The first couple times were fine but she was ALWAYS late. When I arrived to my 3rd appointment, she wasn't even home yet and the door was locked. I waited outside for about 10-15 minutes until she came home. When I tried on my dress, I noticed multiple black stains in the front of my wedding dress. One of them looked like black oil stains. I asked her where the stains came from but she had no idea. From the day I purchased my dress, I never took it out of the bag until I took it to her for alterations. Svitlana claimed that the black stains came from the LUV Bridal bag. But when I called LUV Bridal, they were not aware of wedding dresses getting stained from the bag. She said she'd try to get the stains out but she's not a professional. I didn't even trust her to clean it. I added sleeves to my dress so I needed to stop in for a 4th time. The sleeves were too tight and I could barely move my arms. By the time I picked up the dress, I had to leave for my flight for my wedding that week, so I couldn't ask her to adjust the sleeves. She tried to clean the stain and it ended up with a lighter white ring around it, and the stain was still there. She played it off saying that the stain is small and took a picture to show that it's not noticeable from afar. I'm upset that I had multiple black stains on my dress in the first place. I understand that my dress will get a little dirty at some point, but that should happen AFTER the wedding, not before by a seamstress. When I found a dry cleaner in Houston that would try to clean my wedding dress, she told me that the black stains appear to be burn stains, so they couldn't take it out. I was horrified. When I tried on my dress at the dry cleaners in Houston, she noticed that the lining of my dress was not properly altered so she did a rush job for me. Thankfully, my dress was ready just 2 days before my wedding day. I paid so much money to get my wedding dress altered, and I had to do even more work to it afterwards. I'm disappointed and upset beyond belief. I called LUV Bridal to explain the whole story, and it turns out a few other brides have experienced similar issues with Svitlana. She has now been removed from the list of recommended seamstresses. I hope this review helps future brides.

I love this place for my alterations. Alina is professional, kind, patient, and she has a great…read moreeye for design and how a dress should fit your body shape. I trust her with all of my fashions, from high end fabrics to basics. Alina will make my outfits look great. Give her time as she continues to build out her team - you will not be disappointed. Cheers KD

What a hidden gem in South Phoenix! We had pants, a dress…read moreand a child's suit all hemmed and the suit jacket sleeves shortened. Everything was done perfectly and quickly! Quality, professional service and up front pricing. We will be returning for all our tailoring needs!