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    Sean Jackman - Douglas Elliman

    3.0 (2 reviews)
    Open 8:00 am - 12:00 AM (Next day)

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    2 years ago

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    2 years ago

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    Charles Rutenberg Realty - Small Conference Room

    Charles Rutenberg Realty

    (37 reviews)

    A few days ago I was contacted by Eve G. from Charles Ruttenberg Rlty. I was in need of a HASA…read moreapproved apartment and she gathered my contact details from a online post I placed, she contacted me via text and replied via CL link with all her details letting me know her interest in helping me find my new place with units in all boroughs such as : Queens, Brooklyn, Bronx and Manhattan. At the beginning she showed a quick and timely response to all my messages and told she had one Studio in the Bronx. About five days later I followed up with her regarding a Studio unit she claimed to have available, she proceeded to ask me about my employment status (as a HASA client she should know how it work). As soon as that conversation via text ended, Eve completely went silent, no follow up, no messages with updates ,etc. It took me to 24 hours to notice the change in her communication patterns and "ghosting" me. I messaged her to confirm a Sunday Studio visit she had so much wanted me to see. Eve responded " the homeowner has another application..." Ok, that's fair but why did it take me to reach out to her first regarding the status, in order for Eve to tell me of the change in homeowners mind. Twenty-four hours later no messages, no correspondence, no updates!! Extremely unprofessional, poor communication skills particularly when you didn't hear what you liked to hear from a HASA client?? I had a strange feeling about her and she confirmed that she was unprofessional, lack of maturity as a realtor and just simply not the Realtor or Realty I would recommend to anyone specially clients of HASA. I will be sharing my experience with the Executive Director of HASA so they don't send clients to this realty going forward.

    Worst real estate company in New York! Stay away. They never answer their phones. Impossible to…read morereach an agent. They do not return calls. They will list your house but take months to sell. They need to be shut down. Stay away from these people.

    Joyce E Stewart - Charles Rutenberg - Our listing turned into a hot property! 20+ offers received, 60+ eager buyers toured the home, and we've accepted an offer over asking!

    Joyce E Stewart - Charles Rutenberg

    (3 reviews)

    Working with Joyce Stewart has been nothing short of extraordinary. From the very first…read moreconversation, she was warm, professional, and deeply attentive. Her eye for detail goes far beyond colors, tiles, and décor--she sees the full picture, the potential, and the path to get there. Because I was out of state, I needed someone I could trust completely. Joyce became that person. She didn't just oversee the process--she managed everything with a level of care and excellence that is rare to find. She showed up with a full crew, coordinated demolition and reconstruction, and delivered results that went far beyond my expectations. What impressed me most was her ability to handle every unexpected challenge with utter ease. No stress. No excuses. Just solutions. Joyce is the kind of professional who makes you feel supported every step of the way. If I could take her to my state, I absolutely would. She is a gem in the real estate world--dedicated, detail‑oriented, trustworthy, and truly committed to her clients' success.I cannot recommend Joyce Stewart highly enough.If you'd like, I can also create a shorter version for social media or a more formal one for Zillow or Google.

    When it was time to sell my childhood home a friend recommended Joyce. If I could give her 6…read morestars, I would. I was selling the house long distance, which I expected would be quite stressful. Joyce was in frequent contact, assured me that she was confident she could sell the house, and got me MORE than a fair price. She was dependable, professional, and reliable, plus she made me feel like selling my house was the number one priority in her life!

    Sean Jackman - Douglas Elliman - realestateagents - Updated June 2026

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