Wish there were 100 starts for this dental office!! Everything from the care, the personable report you get, to the clarification of what they are doing (or will be), is off the chain!! Our family has spread the word about the professionalism, level of comfort & detailed explanation that you get each & every time. It's hard to even imagine anyone giving this place anything but a great review-but then there are every kind of people in this world, some who aren't happy no matter where they go. Thank you Dr. C & Erin for making us feel like family!! read more

Modern science helps great personalities succeed - visit Dr. Cooney and find out how. His personality is professionally pleasant and the dental techniques fast and efficient. His assistant was even more pleasant and helpful. I disagree with the person giving a poor review of Dr. Cooney's office as this one was a clean as they get. I broke a molar over the weekend but my regular dentist could not see me until Friday with another visit sometime the following week. I checked my insurance site where I found Dr. Cooney was close-by. I called and was told he could examine my tooth that afternoon (what? no wait?). Since I had to leave town soon, he adjusted his schedule and stayed past 5pm to put on a temporary crown - talk about fast service & no pain.. read more

Dr. Cooney is unprofessional and will tell you that you need additional procedures that you don't need just to charge you more! He told me I needed additional X-Rays so my insurance would cover a scaling procedure. When my insurance wouldn't cover it, Dr. Cooney asked me to come back for more X-Rays to file an appeal with insurance. My insurance denied the additional X-rays and I had to pay over $1,200 for the procedure out of pocket. The next dentist I had told me I didn't need the scaling when she looked at my X-Rays. Avoid Dr. Cooney at all costs!! read more

I have never liked going to the dentist... I have a serious problem with needles, and things in my mouth! My prior dentist was very friendly and good attitude, but was not very gentle and always hurt me... The dentist before him was good and smooth, but horrible attitude, so now having filled in my history...., I found Dr.Cooney! I went in very nervously! Upon walking in, Erin his receptionist/dental assistant greeted me with a very kind smile and attitude, setting a great first impression! After paperwork she brought me back and Dr.Cooney came over and he was also very friendly and welcoming! He sat and talked to me about why I was switching and I told him about my fears and past experiences. He genuinely listened to what I had to say! He did an exam and repaired the chipped tooth that I was there for. His needle work was awesome! I didn't feel it at all! Then when I came in for my first cleaning with him (which I would dread with my last dentist because it would hurt so much!) he was so gentle!!! It was no comparison at all to my prior experiences! He always has a great attitude, is very friendly, and very gentle! I have now been coming here for the last 4 years, and I love Dr.Cooney and Erin and I'm so thankful for having found this dental office!! I have also referred a very good friend who is even more afraid of dentists. She literally cries from fear when she gets to a dentist office! She has had the same experience here and loves them also!! I don't know about these couple bad reviews, I feel like they are bogus, because I have never experienced anything like that or known anyone who comes here who has experienced anything like that! On a scale of I-10, Dr.Cooney gets a 12! I HIGHLY RECOMMEND Dr.Cooney!!! read more

This has been my family's dentist office, since I can remember. I have really bad anxiety of going to the dentist being a 28 year old woman from past experiences, and I have never felt so calm since I have visited here. Cooney is so understanding and Erin is right behind him. Erin always answers the phone with a tone that brightens your day, and when you are the office she is there to make you feel like family. It's such a pleasure every time I go to this office. I currently live in Saint Charles, and drive this far to see this dentist and Erin because of the exceptional service I get every time. They always answer my questions with no rush and they tell me what they are about to do-which helps ease my anxiety. There was one tone when they were closed due to flooding, and all I had to do is contact their office and leave a message that I had an emergency. About 10 minutes later Erin called me and told me exactly where to go. I feel like that within itself shows how much they care about their patients and shows their true character. I highly recommend this dental office, no matter where you live. The drive is worth every second. My dad even travels from Osage beach to see them! read more

I was seen in Jan 2020 for tooth pain on my left side I was 20 weeks pregnant the dentist told me that he did not want to do x-rays because of pregnancy and we would take care of the problem after baby. Went back to dentist in March of 2020 complaining of a spot in my mouth and the same dental pain I had been having since January. Yet again I was denied xrays due to being pregnant and no treatment was performed but he had no problem still charging me. I Trusted my dentist to provide me with sound medical advice, however he told me if I needed a root canal He would just give you antibiotics until after I give birth ... fast forward April of 2020 and the covid19 Pandemic I called him To get help with no avail after getting antibiotics from my ob with a hole and Terrible pain and he had me send him a photo....told me he would see me when the covid risk came down because he lived with elderly people and to call him if it got worse, I emailed him Wednesday instead of calling (because we had been communicating for the photos I sent through email) what doctor doesn't have their office emails forwarded to their home during a pandemic? After no response on Monday I went to another dentist who was still seeing Patients due to covid19 emergencies and explained my situation and they ended up seeing me and sending me to a oral surgeon to check the gland in my mouth then I was sent to a endodontist to check my tooth for the need for a root canal, the endodontist says that I do need a root canal and that I would have to go back to my dentist for the crown, dr Cooney told me that he would not do the crown and that I have seen three other people and he could no longer advise me or be my dentist anymore because I went to a dentist who could see me quicker during a Pandemic and being in pain and barley can eat at 8 months pregnant. fair warning to anyone who uses him he will fail you or push things off to charge you more. I read reviews and ended up still going with him because he supports military as my husband is retired...this is a joke. I have now learned why he is always accepting new patients with a big banner outside his office. I wish luck to any future patient of his. read more

So I will start by saying before June 22, I had been a patient of Cooney Dental for about 4 years. I had nothing to say but positive comments. However, when I went on June 22, 2015 for a standard new filling, that was not the case. All of a sudden I had a new taste in my mouth and he filled it up without saying much (which I later found out it was a temporary filing.) However, at this point, I am more scared and want to know okay what is the next step, I had expected to spend $250 that day and walk out. Well his receptionist and/or hygienist handed me a bill for $2,000 and I am like well I wish I could pay this. I really did call the office over the next 3 days begging for them to work with me and what more I could do.. However, on June 25 I received a Certified Letter stating that since I didn't trust him our relationship was no longer Dentist to patient. I was more horrified at this point, he removed a 'real' filling and left me with a temporary filling and now I have no dentist to do the work. Then on July 9th, they wanted to charge me for pictures of my teeth to be emailed to my new dentist. Are you kidding me? Why would I pay you, you kicked me out of your practice, so I talked my way out of that... After a decent patient to dentist time lapse to then getting a letter in the mail stating as of July 23 you are not my patient, seek a new dentist.... I was more in culture shock. I guess my biggest suggestion is do not question the price or how you will pay it, because you can't go back if you ask questions or try to find simple solutions to how to pay $2,000. Good luck read more

I abhor stepping foot into a dentist office, and usually avoid it at all cost. But I spent my weekend in pain that was quickly growing in intensity, and I found myself in tears by Monday morning. I called Dr. Cooney's office and was offered an emergency appointment as soon as I could get there, and while they do ask for payment upfront, which is understandable, it was affordable and the second I was done filling out paperwork, I was offered pain relief and a shot to make the rest of the appointment more comfortable. Dr. Cooney was incredibly kind and made sure I was out of pain before getting an x ray. Before I left his office, I was no longer in tears, and on my way with my prescription and an appointment for Friday where he'll be working with me since my new insurance doesn't start till August. I deal with doctors and dentist offices on a daily basis and I was more than impressed by not only his bedside manner, but also that of his sweet assistant. I'm not sure about the other comment from here, but I'm a stickler for cleanliness, and manners... His office was beautiful and Dr. Cooney was an absolute doll! Makes me want to keep going after my insurance kicks in to take care of any other unaddressed issues. read more

I went to see Dr. Cooney after filling came out and my tooth cracked. I will be totally honest here, I have never been a fan of going to the dentist, I had some bad experiences. I must say my experience with Dr. Cooney and his staff has been wonderful. His sister, who runs the office I believe, is so very nice, she helped set me at ease. Then Dr. Cooney backed it up by being very conscious of my comfort at all times and then did a great job of explaining everything to me and confirmed my understanding. I have been to the office twice now, once for the initial review of my immediate issue and then to have it fixed and to give me a thorough review. After the review he once again did a great job of telling me what he found and gave me all my options. I can say I have found my new dentist. read more

I thought I found a very good reliable dentist, and he was for the most part to me! But it's a different story for my daughter, she also went to Dr Cooney at my suggestion, she needed a root canal and a crown which he did and she started having pain and it was loose, she went to see him and he said just keep your eye on it and see what happens. Well the tooth is in the front and she was afraid it would come out at work. She decided to get a second opinion and when she did she decided she would stick with Dr Cooney. She calls and tells them she did this and they said we understand a lot of people get second opinions but you no longer are allowed to come here, go back to the dentist that gave you the second opinion, you broke the Circle of Trust. Really? Then I call and tell them I am upset and want to cancel my upcoming appointment in a couple of weeks because of what they did to her, and they said "ok I understand we will mark you off" just like that! I have been a patient of his for a couple of years, faithfully every 6 months! Can they afford to just throw away their loyal, paying customers? Very hurt and disappointed for me and my daughter and her son too who will no longer go because of this. I thought they liked us! Wow, KG read more