They did a fantastic job! They went above and beyond. Cleaned every nook and cranny. The pricing…read morewas super fair, they were clear with the price up front and stood by their estimate. I requested a deep cleaning and let me tell you they cleaned DEEP. The house looks amazing!

Omar and his team exceeded my expectations. They went the extra mile to strip and clean the…read moredirtiest floors ever. See before and after photos. The team was prompt, skilled and professional. Their prices were fair and better than any other competitor. The floors now look brand new. I can't tell you how happy I am. I will call on them again. Thank you Broom and Beyond!

Jaycee easy to work with. Communication was quick, clear, and professional from start to finish. I…read moreappreciated how detailed they were about pricing and what was included, and the updates before and on the day of service were very helpful. The quality of the work was great, and I was very happy with the results. One small suggestion would be to provide a little guidance beforehand on how customers can best prepare or help maximize the team's time on site. Overall, it was a great experience, and I would gladly use their services again.

Requested a move out cleaning service. Was able to accomodate on short notice. Great staff,…read morecommunication is 100%. Pricing reflects the thoroughness of the amazing work! Will 100% recommend! Thank you so much!

Called them they did a good job for a property I own. Price was straight forward and I have no…read morecomplaints.

Thank you guys we'll be doing more business great service. They arrived seamlessly and performed a…read morepost construction cleanup, cleaned every square inch of this condo in three hours amazing.

This was my first time booking a deep cleaning for a house with a cleaning service and they did not…read moredisappoint! Bryan was super great helping with scheduling and making sure those specific areas were focused on. Elsa and Reina were so kind and professional - it was a lot of work and they did not disappoint! I would definitely recommend this business

Owner is rude and is not interested in tailoring to customer needs at all. I tried to work things…read moreout but he did not want to communicate.

I hired the team to clean my carpet and remove some nasty spots. I wasn't expecting the carpet to…read morelook brand new, only somewhat refreshed. Well, after they were done my carpet looked brand new. I was equally pleased by the fact that they showed up on time and used products that did not create an unseemly odor. I will definitely be using them again.

Scheduling was easy and quick but the service was sub par…read more Cleaner was extremely slow and not very clean. Lots of areas were skipped over floor is still filthy. She did stay for 4 hours but very very slow and did not do a good job.

MIRIAM & ELENA!! I…read morehad a great experience with Molly Maid! Miriam and Elena (Route 2) did an outstanding job cleaning my rental unit. They were professional, punctual, and paid close attention to detail. The unit looked spotless when they were finished, and they made it move-in ready. I really appreciated their hard work and the care they took throughout the cleaning. I highly recommend Miriam and Elena and will definitely use Molly Maid again for future cleanings!

Wanted to Give Them a Chance, But the Booking Process Was Too Confusing…read more I really wanted to give Molly Maid of Long Beach a chance because they have good reviews, but unfortunately the booking process and communication were way too confusing. I originally booked online and received a confirmation email for Tuesday the 25th from 8-12. After that, a very nice lady called me and explained that the time would actually be 12-5 instead and that someone would call me again to confirm when they would be coming. Okay, no problem. Then after that phone call, I received ANOTHER email saying my appointment was all set for Wednesday, August 26th?? At that point I genuinely had no idea what day or time my cleaning was supposed to be. I tried calling Molly Maid of Long Beach three times after they opened and couldn't get through to anyone. What confused me even more was receiving a message at 5:42 PM asking me to call back to confirm my booking, when their listed office hours are 8-5. By then, no one was available to take my call or respond through Yelp because it was already past their office hours. Their AI chat is actually pretty cool and responsive, but unfortunately that was pretty much the only consistent communication I had with the company. For a house cleaning service where you're scheduling people to come into your home, I personally need clearer communication with an actual person, especially when the appointment date and time keep changing. Molly Maid of Long Beach seems to have plenty of good reviews, and I honestly would have loved to try their cleaning service. I can't speak on the quality of their actual cleaning because we never got that far. My experience is strictly with the booking and customer service process. Please work on the follow-ups and confirmation emails you guys send. Going from Tuesday 8-12, to Tuesday 12-5, and then somehow to Wednesday, while not being able to reach anyone, was just too confusing for me to feel comfortable moving forward.

The cleaning service was impeccable. Shawna was not only thorough but also incredibly efficient,…read morecompleting everything with remarkable speed and precision. My apartment was filthy had not been cleaned months now it looks as if it was straight out of Better Homes and Gardens. Huge thanks to Shawna for her exceptional work! I will definitely be using this service again and recommending it to family and friends. RATE: 5+ Stars

DO NOT, I REPEAT, DO NOT HIRE AMY'S CLEAN TEAM!…read more After the initial walkthrough of my home, Amy quoted me $400 for a deep clean ($500 if they removed my son's knickknacks from dresser/shelves) & $175 for a basic clean every 2-3 weeks. I communicated that I wanted a deep clean to start & would then decide whether I wanted to continue with services. I left my home in a relatively tidy condition so the cleaners could focus their time on actually deep cleaning. I did mention to them that the bathroom was the dirtiest room in the house. Unfortunately, it felt as though they looked at my home & decided it was "good enough" rather than putting in the effort & attention expected of a professional deep clean. The bathroom was NOT cleaned at all. The shower walls & floors were still dirty, soap scum on the glass doors & water stains on shower trim, dirty around the toilet bowl, toiletries that had not been wiped down or cleaned, dirty sink, hair on the walls & floor, dust underneath the sink cabinet, floors & baseboards that had not been wiped down. See pics for reference, I had close to 50 pics of all areas left uncleaned but could only upload 20. Unfortunately, entire areas throughout my home were also left untouched, including the baseboards, fans, bookshelves, back of lamps, underneath the bed & the kitchen, dining room & living room floors not mopped. The entire house was left feeling almost exactly as I had left it, tidy, NOT deep cleaned. When I expressed my disappointment, Amy's initial response was "Really?" The following day, the focus shifted to the fact that 3 cleaners had supposedly worked "hard" for 3.5 hours, when they had actually had been there for only 3 hours. I understand they spent several hours in my home, but time spent does not equal quality of work. I thought I was going to pay for a thorough, professional deep clean & expected the level of quality that comes with that service. Unfortunately, I received neither the quality nor the results. Amy offered to resolve the situation by asking whether I was looking for a "discount." To be clear, I was not asking for any "discount" at all & to think that I wanted to "pay less" for half butt work. Given the condition my home was left in & the quality of the work performed by the general manager, Kerstyn & the two other cleaners, I believe this cleaning should have been offered completely FREE. Instead, Amy stood by her negligent cleaning crew & "apologized that they didn't meet my standards." Wow. Despite this, I voluntarily agreed to pay $175, the amount originally quoted for a basic cleaning, even though the service provided was far from what I would consider a basic cleaning. I did this in good faith rather than refusing payment altogether. Unfortunately, once Amy received payment, she ended communication. There was no meaningful follow up, accountability or genuine effort to address my concerns, even after texting her 2 days after everything saying "Hey Amy, please give me a call. I was actually expecting a call from you yesterday so we could talk. I've come across so much more uncleaned areas in my home that you need to be aware of. Please do the right thing & call me back." After being quoted $400 for a deep clean & having what felt like the bare minimum actually done, how could I not feel taken advantage of? I thought I was going to pay for a professional deep cleaning, yet significant areas of my home were left untouched. Whether intentional or not, the experience left me feeling like I had paid for a service I simply did not receive... & ultimately, I feel scammed. DO BETTER AMY!!

I booked VIP Maids on a total whim at about 5am on Friday hoping I could find someone for a…read moreSaturday morning cleaning. Alex called me shortly after and got everything coordinated right away. Within minutes I was scheduled and he sent Kizzy and Alice to help me out. For context, this was a 4-hour deep clean for my one bedroom apartment that included baseboards, organizing, and even laundry. I have a shihpoo who demands a lot of attention, so keeping up with deep cleaning can sometimes get away from me. When I say they saved my life, I'm not exaggerating. Kizzy and Alice absolutely delivered. They cleaned my apartment top to bottom. Baseboards, surfaces, floors, everything. They even did my laundry which was such a huge help. I stepped out to run errands while they worked and came back about four hours later to an apartment that felt completely reset. The space looked amazing and felt so much lighter. Beyond the quality of the cleaning, they were also just lovely people. Polite, helpful, respectful of my space, and they even gave my dog some love while they were here. They took all the trash with them when they left which I really appreciated. From the quick scheduling with Alex to the incredible work from Kizzy and Alice, this was such a great experience. If you're in the South Bay and need a deep clean, VIP Maids is absolutely worth it. Walking back into my apartment afterward honestly felt like a reset.

Excellent customer service!! I was in a pinch and needed my house cleaned the very next day and…read moreAlex was so helpful and was able to arrange a cleaning so quickly! Juliana and Luana arrived the next day and did such a wonderful job! Very happy with VIP Maids - will definitely continue to book them.

Very responsive and accommodating!…read more Kini and team came in and did such a fantastic job. They even cleaned our couches and rugs at the discount price. Thank you!

Updating because Kini was very responsive and willing to repair the damage to our glass. The way he…read morehandled the situation was extremely professional and I respect him and his company for the way they handled everything.

They do an excellent job and the price is very reasonable. I have used them on multiple occasions…read moreand will continue to do so.

A crew of three, one man and two women did all the cleaning I expected in an hour and 10 minutes…read more I live in a 500 square foot studio adu and I was pleased with their detail and efficiency. I will use them again.