Jaycee easy to work with. Communication was quick, clear, and professional from start to finish. I…read moreappreciated how detailed they were about pricing and what was included, and the updates before and on the day of service were very helpful. The quality of the work was great, and I was very happy with the results. One small suggestion would be to provide a little guidance beforehand on how customers can best prepare or help maximize the team's time on site. Overall, it was a great experience, and I would gladly use their services again.

Requested a move out cleaning service. Was able to accomodate on short notice. Great staff,…read morecommunication is 100%. Pricing reflects the thoroughness of the amazing work! Will 100% recommend! Thank you so much!

Fantastic job!! I hired them to clean my kitchen and they did amazing! Very professional!read more

Victoria and her team are amazing!!! We have had very good interactions throughout the years. Her…read moreand her team are very good at what they do and are kind, respectful and reasonable! They are really responsive and thorough which I appreciate!! You will not be disappointed with the service you receive :)

Efficient, professional cleaning services at a great value! I was very impressed with the result…read more Thanks to Rivail, Kinard and Sergio.

PTC has cleaned our office here in Bressi Ranch for some time. Over the past years we've had a few…read moreof the lady janitors. However, Marisela Uriostegui is hands down, the Best of the Best! She is thorough, trustworthy, dependable and loyal. I had an injury which prevented me from me from overseeing some of the areas, this is when most people would skip some of the detail; NOT MARISELA!! Bressi Ranch is a large property with a large recreation area, consisting of a junior Olympic pool, wader, spa, clubhouse and four bathrooms, containing six parks, which produces a great deal of trash; this property is not for the weak. PTC stands out as a cleaning service company, due to people like Marisela. When you are represented by someone who has integrity, and a work ethic that cannot be taught, you know the company will excel. Great job PTC! Dawn Navarre, Community Director Bressi Ranch HOA.

I booked VIP Maids on a total whim at about 5am on Friday hoping I could find someone for a…read moreSaturday morning cleaning. Alex called me shortly after and got everything coordinated right away. Within minutes I was scheduled and he sent Kizzy and Alice to help me out. For context, this was a 4-hour deep clean for my one bedroom apartment that included baseboards, organizing, and even laundry. I have a shihpoo who demands a lot of attention, so keeping up with deep cleaning can sometimes get away from me. When I say they saved my life, I'm not exaggerating. Kizzy and Alice absolutely delivered. They cleaned my apartment top to bottom. Baseboards, surfaces, floors, everything. They even did my laundry which was such a huge help. I stepped out to run errands while they worked and came back about four hours later to an apartment that felt completely reset. The space looked amazing and felt so much lighter. Beyond the quality of the cleaning, they were also just lovely people. Polite, helpful, respectful of my space, and they even gave my dog some love while they were here. They took all the trash with them when they left which I really appreciated. From the quick scheduling with Alex to the incredible work from Kizzy and Alice, this was such a great experience. If you're in the South Bay and need a deep clean, VIP Maids is absolutely worth it. Walking back into my apartment afterward honestly felt like a reset.

Excellent customer service!! I was in a pinch and needed my house cleaned the very next day and…read moreAlex was so helpful and was able to arrange a cleaning so quickly! Juliana and Luana arrived the next day and did such a wonderful job! Very happy with VIP Maids - will definitely continue to book them.

Very responsive and accommodating!…read more Kini and team came in and did such a fantastic job. They even cleaned our couches and rugs at the discount price. Thank you!

Updating because Kini was very responsive and willing to repair the damage to our glass. The way he…read morehandled the situation was extremely professional and I respect him and his company for the way they handled everything.

Josh, Owner and operator of Chem-Dry of Long Beach, cleaned our sofa and king size fabric…read moreheadboard. He explained what he was going to do and the products he would be using. The outcome was beautifully amazing! Josh has owned his business for a long time. He is extremely knowledgeable, punctual and very competitive with his pricing. He took great care and was very respectful of the surrounding areas where he was working. I highly recommend Josh, Chem-Dry of Long Beach for all of your cleaning needs.

I had my couch cleaned and Josh was so quick and efficient! Will definitely be using Chem Dry for…read moreother cleaning services. Definitely great pricing as well.

MIRIAM & ELENA!! I…read morehad a great experience with Molly Maid! Miriam and Elena (Route 2) did an outstanding job cleaning my rental unit. They were professional, punctual, and paid close attention to detail. The unit looked spotless when they were finished, and they made it move-in ready. I really appreciated their hard work and the care they took throughout the cleaning. I highly recommend Miriam and Elena and will definitely use Molly Maid again for future cleanings!

Wanted to Give Them a Chance, But the Booking Process Was Too Confusing…read more I really wanted to give Molly Maid of Long Beach a chance because they have good reviews, but unfortunately the booking process and communication were way too confusing. I originally booked online and received a confirmation email for Tuesday the 25th from 8-12. After that, a very nice lady called me and explained that the time would actually be 12-5 instead and that someone would call me again to confirm when they would be coming. Okay, no problem. Then after that phone call, I received ANOTHER email saying my appointment was all set for Wednesday, August 26th?? At that point I genuinely had no idea what day or time my cleaning was supposed to be. I tried calling Molly Maid of Long Beach three times after they opened and couldn't get through to anyone. What confused me even more was receiving a message at 5:42 PM asking me to call back to confirm my booking, when their listed office hours are 8-5. By then, no one was available to take my call or respond through Yelp because it was already past their office hours. Their AI chat is actually pretty cool and responsive, but unfortunately that was pretty much the only consistent communication I had with the company. For a house cleaning service where you're scheduling people to come into your home, I personally need clearer communication with an actual person, especially when the appointment date and time keep changing. Molly Maid of Long Beach seems to have plenty of good reviews, and I honestly would have loved to try their cleaning service. I can't speak on the quality of their actual cleaning because we never got that far. My experience is strictly with the booking and customer service process. Please work on the follow-ups and confirmation emails you guys send. Going from Tuesday 8-12, to Tuesday 12-5, and then somehow to Wednesday, while not being able to reach anyone, was just too confusing for me to feel comfortable moving forward.

Great experience Everything was clean and the communication…read morewas great. Quick responses too. Highly recommended

Excellent customer service. Got back to me quickly and communicated accurate arrival times. Quote…read moreand final pricing was accurate - no extra charges. And the work was excellent! Clean, detailed, and spotless upon finishing the job. Would highly recommend and use again. Fantastic work