Although I have used this service in the past, and was happy with them. Not this time. Nobody ever showed up. When I called to find out if they were coming, a girl answered, Row, and said she will let them know that I have called. I moved all my furniture was ready for them. Called again later in the afternoon girl practically hung up on me as she quickly replied, " I'll tell him that you called. " Nobody's ever called me. Their loss. read more

Just recently me and my wife had our first baby. One of the first things, I wanted to take care of was the cleanliness of our home. We have two giant shag rugs that we love and wanted to get cleaned. I called 4 different business to get quotes and scheduling times. Theresa at Sears Carpet Cleaning was by far the friendliest person I spoke to. I knew that after speaking to her I wasn't worried about the price. She booked me right away and assured me that I would be happy with their work. They also call you in advance to make sure there are no cancellations to the appointment you booked (this is helpful for me as I am forgetful at times.) Just as they promised, Tylor showed up on time. He was very friendly and outgoing. He set up all of his equipment in a speedy and organized fashion. I offered to help and he respectfully declined assuring me that he takes pride on the work he does and promised he could handle it all by himself. Both rugs were steamed/cleaned almost back to new. Tylor worked quick and efficient and didn't leave any sort of mess and made sure everything was the way it was when he arrived. I highly recommend this business. I am very happy with the way he left my rugs. Their prices really aren't so bad. I will for sure be calling them in the next months to have them cleaned again. read more

Sears Carpet Cleaning & Air Duct Cleaning - Carpet Cleaning Near Me - Gilbert, Arizona

Recommended by my HVAC company, they did not steer me wrong. Sears was considerate of my time and pocketbook. They may not have been the cheapest ( certainly not expensive either) , but they were worth the money based on how well they did this job. 11+ years of dryer vent stuff, wiped away in less that 20 minutes. Great job. read more

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Scheduled with Sears Carpet Cleaning, should have checked reviews first. The technicians fired up the machine in their van before they'd even brought out their hoses, because their bosses can see how long their machine runs for. They were actively cleaning the carpets for a little under 17 minutes, I know this because as soon as I finished showing them the rooms, I made a phone call that I ended when I saw the younger tech rolling up their hoses. Now, I've watched other companies clean carpets before. For the 600 sq ft I had to clean, they should have been actively treating, steaming, or sucking water out of the carpets for upwards of an hour at minimum. I questioned the quality of the work in one room, the lead technician told me it was due to the type of pad beneath the carpet, and brushed me off. When I was able to walk on the carpet only 45 minutes later and they were completely dry, I realized that I was ripped off. I had to argue with the supervisor in charge of scheduling to get them out the day after because I had to hand over the keys to the property the following evening. They finally came back out, and did a slightly better job, this time only working on the one room for 17 minutes, I used a stop watch on this job, but it still looked like not much had been done, but at that point, I didn't have another option but to hand over the keys to the landlord. Now I'm out the over $100 to this subpar service, and the landlord withheld $150 from my deposit to hire another company, and, surprise, the carpets look magnificent again. Still shaking my head at the "pad is too thick" excuse. The techs just didn't want to do a good job. Thanks for a subpar job that ended up costing me $250, plus about 6 hours of travel time to and from my old residence. Wish I'd just called ZeroRez or Stanley Steemer like I definitely will in the future. read more

Sears Carpet Cleaning & Air Duct Cleaning - After 2nd cleaning. 18 month old, this soiling looks the same as it did prior to 1st cleaning. - Carpet Cleaning Near Me - Gilbert, Arizona

Just had 4 bedroom carpets "cleaned" today. Wish I would have asked them what their definition of clean is prior to hiring them. We have 1yr old stain master carpet, that now looks like it's been in a kindergarten classroom for 10years. Thank god I made sure to take time stamped before pictures of each room prior to Sears arriving. Tech arrived, was chatty and friendly. I walked him to each room and pointed out a 2 spots of dried milk in my toddlers room, a dirty area where my teenagers computer chair was, and two noticeably dirty entryways in bedrooms, and a few dog spots in the master. I also informed him that we had stainmaster carpet and specifically asked if there needed to be anything specifically done for that brand. He said "no". He then told me "this (carpet cleaning) will work since your carpet is white it will come up nice. So I let him do his job without interruption. When it was competed I was told inspect the carpet from the doorways, to not step on the wet carpet. I told him it looks worse and some areas that didn't look dirty before now do. He said "it's because it's wet" and "it will get lighter as the darker dries". I was then told I had to sign inspection forms stating I verified the carpet looks good and he couldn't leave unless I did. I will be calling sears in the morning. Until then view my pictures and hire them at your own risk. Update: Tylor and Francis arrived the following day to "fix" the previous days cleaning. Tylor is the trainer who claimed it was an issue with the pre-treatment. He said he did as best as he could and that I could have picked the dried milk spots with my fingers... why when I paid your company to remove them? Is our carpet any better than the previous day, debatable. It's not smeared brown all over like it was the previous day, but areas that were originally clean (prior to hiring this company) due to furniture over it are still slightly brown. The biggest issue now is there is awful streaks throughout the carpets in every room. I can only wonder if this is due the carpet feeling crunchy from not being properly cleaned or rinsed after the first "cleaning" read more

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I am updating my review after talking with Theresa, a manager with Sears. She was willing to offer us a complimentary dryer vent service and a credit back... taking our total cost down to $1200 to get our vents cleaned with this company. I still am not very happy with the over all price of this service in comparison to other companies in the area.. but I do appreciate her effort to make it right. read more

This is a redemption and praise report regarding Daniel. Daniel returned to guarantee the customer satisfaction. Upon completion of my carpet and tile cleaning, I am 100% satisfied and I will highly recommend him. We will continue to be a Sears customer because Daniel and Travis (GM) stands behind their work with pride. Thank you both for the awesome customer service. We sold our home within two hours of being on the market due to the excellent work you provided. read more

Sears Carpet Cleaning & Air Duct Cleaning - grout is two toned - Carpet Cleaning Near Me - Gilbert, Arizona

When we purchased a replacement air conditioning unit we decided to have the ducts cleaned as the installer didn't perform this service. Two people showed up to handle the job. They were professional and very quick. The house was clean when they were done. They wound up removing lots of debris from the ducts and from our heater exhaust duct which went all the way up to the roof. read more

If you have wool carpets or wool throw rugs, this is your go-to company. The vast majority of professional carpet cleaners in the valley wont even attempt cleaning wool because of the liability. I had the nylon carpet in the basement, stairs, children's rooms, hallway, and office cleaned. Additionally, three wool throw carpets were cleaned. Finally, our wall to wall wool carpet in the master was cleaned. That was the carpet I am always very concerned about. Having used Sears at least five times, I knew I would not have to micro manage the team. Chris and Leslie arrived promptly as per the time window, and I did receive a courtesy call 15 minutes ahead. Their equipment was clean and the various hoses did not leak. Other carpet cleaners have leaked water on my hardwood floors, a big no-no. They placed foam pads under the furniture where appropriate and used wall protection. (See photo) They took their time, did not use shortcuts, and were hustling and sweating the entire time. All the carpets turned out fabulous. I highly recommend. read more

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I strongly urge you to NOT use this company to "clean" your carpet(s). The tech was nice, and I want to be clear - I have no issues with the tech. I had my carpets cleaned my carpet because I have doggies. Prior to the cleaning, the tech and I walked around with a blacklight to identify the doggie stains. In addition to the doggie stains, I also had a "ware path" in the living room and down the hallway. The areas I had cleaned were the master closet, the hallway, and the living room (which is actually a great room). When the tech was finished cleaning (6/10/20), the living room did not have the standard "clean paths"; the "ware path" did not look cleaned. The tech did tell me "I did my best", which I thought was odd, but the carpet appeared to be cleaner than it was prior to the cleaning. He told me it could take up to eight hours to dry, but the usual time is between three and four hour; and if I turn down the AC (to make it colder) that would help with the dry-time. As I walked on the carpet to get to my office, the carpet was wet - wetter than other times I had my carpets cleaned, so I placed fans in the hallway, and in the living room to help with the drying. The carpet was still damp in several places when I went to bed about 9:30 pm; the cleaning was finished around 10:00 am. Prior to going to bed, I took my own blacklight to check if the doggie stains were gone. They were lighter, but still there. The next morning, I used my brand-new (never been used) Bissell carpet cleaner to clean the areas that had the doggie stains. I was surprised that the water from those areas was dirty - like the carpets have not been cleaned in a year or so...it had been less than 24 hours since the areas were cleaned - by a professional cleaning company. I sent Sears Carpet and Air Duct Cleaning an email June 11, 2020 - the day after their cleaning. After not receiving any communication from Sears, I called them June 13, 2020 and spoke with Mary. She was kind and really seemed to want to help. I found out the email address I used was typed incorrectly by me; once that was figured out, I was able to successfully send my email along with pictures and Mary confirmed receipt of the email. During my conversation with Mary, I explained to her that I would need help moving the furniture because my helpers (from the first furniture move) were not available to help me. She told me Sears would send out two techs to help with the furniture move - so we rescheduled to have them out June 16, 2020. Yay!! I was going to have them come and redo the cleaning. The morning of June 16, 2020, I received a text stating the technician was on his way; when I saw it was the same tech from the first "cleaning", I immediately called Sears. I told the gentleman who answered the phone I did not want the same tech as the last time because the carpet wasn't cleaned the first time and I did not want Sears out a third time (yes, third because I was not convinced the tech would do it to my satisfaction the second time). He told me he could have techs out sometime in the afternoon. I agreed to that; I also agreed to hearing from a manager by the end of the business day. A manager (Theresa sp??) called me back and we discussed what was told to me. She said that due to COVID-19, they were sending out only one tech; that her "...carpets were cleaned by {same tech - leaving out his name to protect him} three weeks ago and he did a wonderful job; carpet was dried in three-and-a-half hours..."; she also said that I did not ask for the sanitizing spray. I was not offered a sanitizing spray, but rather an enzyme spray. I told her I had pictures of dirty water from some of the exact same places that were allegedly cleaned the day. She did not address the pictures but went on to defend the cleaning. I told her "This is what's going to happen. I will either have two techs out to move the furniture and reclean the carpet. Or, want my $98 refunded." She told me she would talk to her supervisor and that he would call me back by the end of the business day. I asked his name and she said it was "Will _______" - I do not remember the last name. That was a Tuesday, by the end of the day on Friday of that same week, I still had not heard from Will. Additionally, the original tech showed up (6/16/20) to clean my carpet AFTER I let Sears know I did not want him to return; obviously either Sears did not inform him, or Sears thought they would send him anyway and that I would allow him to enter my home to redo his job. I did not allow him to enter my home. I sent one more email giving them until noon, Monday, June 22, 2020 to contact me or I would escalate to a myriad of agencies and consumer helpers. Because you are reading this review, they did not return my call. I may not receive a refund, but I will utilize every outlet possible to share my experience with Sears Carpet and Air Duct Cleaning. Pics are a redo of livingroom. read more

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I'm very happy with my dryer vent cleaning service from Ben and Paul last week. I received texts and emails with the names and photos of the techs about a half hour before their arrival, which is an awesome step for security and peace of mind. The techs also gave me a call and introduced themselves before they even arrived in my neighborhood. Nice touch! I own an older condo in central Phoenix, and venting codes have changed dramatically over the years. These guys took the time to determine exactly how my vents were laid out, explained the pros and cons of the design, and provided a no-pressure estimate for updates. Ben and Paul were incredibly professional, and I felt completely comfortable with them in my home - they kept me updated as to their progress as they worked and explained the mechanics of my system without being condescending or engaging in a lot of side chatter. Honestly, these guys could teach a lot of service staff a thing or two about professionalism and courtesy. The one hiccup in my experience was that the pricing on the website does not accurately reflect the pricing tiers that are available. Make sure you get the central office on the phone once you submit your scheduling request to get a more accurate quote. While the discrepancy seems like typical interoffice information silos (any big business has them), it's frustrating to be quoted one price when you schedule your service and then be told something different over the phone. Sears web team - get your site updated to avoid the appearance of a bait & switch! read more

I had the team of Benjamin Brownlow and Giovanni Russo come to my condo and clean my air ducts and my bathroom exhaust fans. When they showed up they explained everything they were going to do and even as they went along. They were very professional. They set up protectors for the corners of the walls so as not to cause any damage with their ladders and other equipment. The even cleaned up after they were complete vacuuming any residue that was left behind. The whole process took about an hour and a half. They really know what they are doing and are efficient. If you need your air ducts don't hesitate to call these guys! read more

Great at cleaning services, but you may want to think twice if they say you need repair work and they can do it. Had a dispute about work done and it took some time to resolve, but it did resolve. I am satisfied with the resolution and I understand changes have been made to prevent this in this future. read more

Sears Carpet Cleaning & Air Duct Cleaning - This is the patch job Sears will do if they come for a dryer cleaning and claim you have a clog. Your walls will never be the same. - Carpet Cleaning Near Me - Gilbert, Arizona

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Big scam! The Air duct cleaning service and filters is the biggest scam if ever. We had construction done in the house and some of the dry wall dust got up into the duct. The cleaning did absolutely nothing. Most homes have the flex type ducting and if you have this type of duct work, don't waste your time. The lifetime filters we bought do not stop anything. Another up-sale that did nothing. Our filters we'd buy from the store you could actually see what it was catching. These filters are clean every time I pull them down for cleaning. The room is still as dusty as it always was. Not to mention black finger prints were left on the ceiling and I had to purchase a layer to get them off the ceiling. Don't waste your money or your time. read more

Be careful with these guys. They are pros at upselling. You are quoted $199 and when they're telling you things they should do for you without quoting prices you end up with an $800 invoice. This has happened to me twice now. I'M DONE!!! read more

Be very weary of the company that poses as Sears carpet cleaning,they used to be good but that is no more,from the employee appearance to the unmarked vehicle that looked like they just pulled it out of a lake,I just wanted him to leave. Then came the false invoice, saw the total on the invoice,totally differed from the one they charged my card. Watch out for them read more

Paul and Ben came to my home on Friday 8/19/16. They were Professional and more than helpful. They explained the entire process to me and gave me some great recommendations. I have a dog and they were concerned with her safety as well as mine. After the job was completed they did a review of what had been done and made sure that all of my questions were answered. I highly recommend Sears and these 2 technician's and will using them in the future. Lorna F read more

Ben & Joey, were very professional in explaining the process, careful of my flooring that was new, & cleaned up very well when job was finished. I give value to this service. Also the text with Ben's picture was nice touch, to make sure who is coming into my condo. read more

I had two service men come to clean 4 rooms in my home today. Rooms were almost empty and totally prepared for them. They showed up on time and seemed professional. They were not here 30 minutes total and I do not think they did the one bedroom at all as the carpet was not even damp. I will not use Sears carpet service again. read more

Needed my carpets cleaned for a rental house that had some tenants move out. The tenants left the place in a mess but after Sears left it looked brand new. It seemed that the equipment that brought was more powerful than other carpet cleaners I've used in the past. From booking the job to the post sales service everything was perfect! read more

I was quoted one price for tile cleaning over the phone. The technician that came quoted me over twice the amount. Watch out. read more

I just had Sears out to do 9 rooms of carpet cleaning. Daniel was awesome at a room stretch as well as the thorough spot cleaning and whole house. Attitudes did get ugly when there was discussion with the corporate office about what should be included. Once the office was called, Daniels attitude and work performance change dramatically. 24 hours later we still have fans trying to dry our carpet. Prior to the office being called, Daniels work was outstanding but once they got involved it deteriorated rapidly. read more

Very friendly. Carpets turned out great. They also squeezed me in same day. I was very impressed and will definitely refer to my family and friends. Thank you for exceeding my expectations. read more

After the carpet cleaning was done we found out that the I PAD and a hand gun disappeared we called Glendale PD we recovered the I PAD in which the tech or driver claimed that he did not know first how it got on his passenger seat, but the gun which has been in the same place for 23 years never recovered. 1. When the tech arrived he jacked up the price which we rejected and called his boss 2. He did not accept Sears CC as payment and wanted cash,check or debt card in which refused and insisted on paying by Sears CC Bad service and bad experience read more

Marvin is the best part of hiring Sears to clean your tile and grout as well as sectional! He is a perfectionist and aims to please! As long as you have Marvin on the job, you're good to go! He's a true professional, and explains everything before doing the work! You won't be disappointed! read more

Excellent Experience! I called Sears after receiving a Valu-Pak coupon. They advertised 3 areas for $75.00 + $9.00 service fee ($84.00) with "no hidden fees". I was skeptical having used multiple other carpet cleaners in the past who up-charged for "pre-treatment", "heavy stain treatment", and "other fees". Sears assured me there would be no additional charges so I booked them. I also asked them to work around the sleep of my children which they agreed to respect. Our technician, Micheal Nieves, showed up at the right time, and on time. He was very professional and informative. (Good employee Sears!!). He was helpful, did not try to up-charge us, and provided great service. He personally did a great job. The carpets now look wonderful (bright, clean, no stains, etc.). We appreciated the work so much WE ASKED to have him clean another area at an additional cost. I also asked Mike for a quote to clean our tile and grout due to the great experience. He gave us a quick and very fair quote. I just booked my tile cleaning with Sears today. They earned my business due to quality work, a no-hassle experience, and great service. Thanks Sears. read more

Opted to try these guy even tho I know a franchise or licensee of namesake. After a horrible experience w/steam king I called for an estimate & explained I did not want any upcharge(s) & long story short pretty much got what asked for. Try these guys Before you call steam king... read more

I have never had problems where my carpet came out worst than when it was clean this is the first and last time they did not do all the things that where paid for, then they sent someone again to clean up what should have been done and he was worst than before also he said had I​ paid more the job would have been better, I​ paid over $250 for Sears carpet to do a bad job, when I​ told some friends I​ was informed​ that's​ what Sears carpet cleaning does they don't know how to clean and they also lied about my carpet it is frayed in any way​, no​ more Sears for this house and we were a 4 generation no more. read more

First time using a professional carpet cleaner to do my carpets, I chose Sears because it's a name I trust and they didn't let me down!! The customer service was great from booking my appointment over the phone to the technician who came to clean my carpets. Technician was so professional and patient, educated me about my carpet upkeep and really took his time to make sure I was happy. I will definitely continue to get my carpets cleaned by Sears in the future! read more

Up sell. Up sell. Up sell. Of course original quote was $150 for 5 rooms. Guy shows up and says $300. Luckily I had already Alerted my wife to watch this so she resisted. Of course if we didn't get the $150 "enzyme" the carpets wouldn't be as clean. An enzyme speeds up a chemical reaction and soap is more of a physical reaction so really not clear why it's necessary or $150. Anyways, she declined but we still had to pay $43 for deodorizing all areas. lol, carpet soap must only come unscented. Carpets are clean but i think I could find a better deal. read more

Beware!!!!! Scam alert!! I spoke with a Teresa that quoted one price then after they came out it nearly doubled. I understand an estimate is just that but to literally double feels as if they were trying to take advantage of me. I called 3 other places and received 1 phone quote and 2 in person. All 3 were the same as the over the phone one I originally received from this company. I've called two different times to discuss the huge discrepancy in quotes and another major problem. Later that night my pup escaped my yard and was picked up by animal control(thank god) and unharmed. Comes to find out the guys that did the estimate broke the gate trying to enter instead of following the instructions to call when they arrived. Best part is I have it all on camera. Just be honest considering you almost killed my dog!! Beware of this companies shady dealings! read more

Worst experience I've ever had with the company. Caught one of the workers looking through our items in our bathroom. The other worker left for 20 minutes with the van, not sure why. Then when they came back and did such a bad job that our carpet was actually dirty or when they left. It appeared clean until I vacuumed it and realized it was worse. It stayed wet for four days so they obviously did not have a properly functioning vacuum. It was pushing out water and detergent but not sucking it back up. In fact one of the worker said that it was broken but that he fixed it midway through the job. I think he was lying. But he did leave a clog in my driveway of hair and debris collected probably throughout the day. It was totally disgusting. When I talked to try to get my money back or have them at least try to clean the carpet again they told me I had to talk to their manager. I called for their manager five other times and sent three. I was ignored every time. I finally went to the Better Business Bureau. They helped. This company is crooked, they just want quick and easy jobs. The work that they do is putting detergent on your carpet and cleaning the top layer so it appears clean. But it actually damages your carpet over time, and certainly does not clean it. I finally went to another company. And now my carpet is mostly restored, but not fully restored from the damage caused by Sears carpet "cleaning." There are a few other companies I could recommend, but the one that we've had good experiences with were Zero Rez, and Suds. Suds is probably the best but cost a little bit more. But they'll actually come back and redo your carpet if you don't like the job they've done. They even let us borrow the fan over a weekend. Super cool guys. Exact opposite experience that I had with Sears. Please pardon any AutoCorrect's or Siri typos. read more

Anthony came out and worked hard to get my carpet clean. It was obvious while he worked that he was putting everything he had into my carpet. He worked hard to clean it and it showed when he left. Sears, you got a hard worker on your hands. Keep up the good work Sears Carpet Cleaning and Anthony. Good work !! read more

12/14/2016 Well I called for a quote and that quote was 119.00. It was some kind of special and I adding on the stairs. got a time and had everything all moved and ready to go. When they came the price went up to 818.00. they did that thing where they call into the office to see if they could work out a deal. He found out I had cats and proceeded to work me. Me thinks not. Scam . Shame on you Sears. read more

Just had my whole house done. Jacob was amazing. Explained the OSR process, as I had some problem areas due to an old dog with weak bladder. Oder is gone, carpets look amazing. The whole process was great. From the time I booked on line, I got two calls to confirm. Got another call day of service to let me know Jacob and Lazaro were on their way. On time, great service from Jacob and Lazaro and a decent price to go with it. Will use again and again. Thank you! read more

Less than 24 hours from my call to clean carpets. I called after receiving a coupon in the mail. They honored the price and didn't try any bait and switch tactics. Marvin did a fantastic job not only in cleaning our carpet but also in convincing me he was a pro from the outset. Great people skills and mannerisms! He didn't try to upsell any add-ons when I mentioned we're planning on replacing the carpet in the next 6 months or so. He gave me some pro tips on carpet purchase and installation. He did ask when we last had the tile grout cleaned. When I said we're planning on getting it cleaned after fixing a few broken tiles, he gave me an estimate on the spot to fix the tiles and clean the grout. When I told him I already had a quote to fix the tile for about half what he quoted, he suggested I get it fixed them call him for the grout clean because he knows his price can't be beat for that. Glad I took a chance with Sears and will I will be scheduling the grout clean with him soon. read more

This was by far one of the worst carpet cleaning jobs I have ever had. After having a remodel I had to take everything out of the kitchen into two rooms and they were there for over nine months. When I started taking the boxes out I noticed dark spots on the carpet, especially in one of the bedrooms. I called Sears to have them clean all four bedrooms since they were there and the other carpets were probably needing it. First of all they do not use a truck mounted system so all the extra in the carpets circulate around the water and go back into the carpets. The smell was not only horrific but the service tech decided to toss all of the water into our guest bathroom toilet bowl! I kept the doors to the bedrooms that were not being used closed with the fan on per the text request. When they dried every dark spot that I was concerned about was still there... Not even lightened up! Although there was a 30 day guarantee I did not want to call them back because I didn't want them back in my house. I have had my carpets cleaned many times by different companies and never had an end result like this. For the money I could have gone anywhere and gotten a very much better result. Mind you two of the rooms are rarely used so they were not dirty to begin with other than the marks from all of The boxes on the floor. Extremely disappointed read more

Sears did an excellent job honing, sealing and polishing my travertine tile Marvin is a total professional. read more

Sears Carpet Cleaning & Air Duct Cleaning - Marvin working very hard at making our entrance pop, we are very pleased with the professional work that he did. - Carpet Cleaning Near Me - Gilbert, Arizona

Be careful of the up-charge! Very deceptive sales approach! Not a happy customer! I will never again use Sears Carpet cleaning services!!!! There marketing material states "NO HIDDEN CHARGES" I called for a quote and to schedule an appointment for carpet cleaning, I was quoted a price and was happy with the quote so I scheduled service....The cleaning techs arrived 30 minutes after there stated window, now we are off to a bad start out of the chalks.....One tech started bringing hoses and material in the house while the other tech was taking pictures, writing notes on his IPAD.....after all the cleaning equipment was in-place within the house they wanted me to review the price and authorize them to clean the carpet......I could not believe the up-charge!!! It was twice the original quoted price....... When I received the original phone quote the sales rep did not say anything about any other add on services that the in-home tech would talk to me about.... this to me is deceptive,...........the deodorizer and teflon carpet protector add-on that was sprayed on cost more than the original quote!! I should have had them pack it up and sent them on there way, but all the furniture had been moved and we were hosting out of town guests..... I was between a rock and a hard spot!!!! So I will accept partial responsibility. I just want others to be aware of the deceptiveness..... read more

I signed up online for the Sears air duct cleaning. This was an easy thing since I'm always on the computer anyway. I was given a call to let me know they were arriving soon. Giovanni and Ryan couldn't have been more personable and helpful. They vacuumed the air vent leading to the attic. They asked me if I needed the dryer checked for dust and debris on the elements. I decided to have them clean that also for an additional amount. My dogs shed and the dryer should be checked every few years in my opinion. One last check was the bathroom fan vents. They looked to see if they were properly sealed from the insulation. I spent $382.00 and now am feeling a lot safer. Thanks guys. read more