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    Reviews With Photos

    Dryer vent lint !!!
    Katie R.

    We had a good experience. Our next door neighbor recommended them for dryer vent cleaning. We saw on Yelp that they also do air duct cleaning so we thought we would inquire on that, as well. Turns out that had a special combining both services and were able to schedule me the next day. Crew was courteous and professional.

    Sarah N.

    Hi neighbors! If you are needing your dryer vent cleaned, I highly recommend The Top Hatter and their tech Cruz. My condo dryer vent has the ODDEST path to the roof. They were able to easily navigate it and remove a massive lint clog I had due to the line configuration (the first company I called cleaned the wrong vent line from the roof!!!). These guys were such lifesavers!

    Ellen A.

    Tophatter is top notch! I will spare the details leading up to me needing to call them but... Basically another unfortunate company (initials are SK, don't use them!) tried to clean my dryer vents and after four times they failed miserably. Carlos and DJ Arrived and promptly identified the problem and resolved it. Turns out the other company left behind about 10 pounds worth of dust and lint. Check out what they were able to retrieve! And keep in mind this is four weeks after the other company supposedly cleaned the vents. Thank you Tophatter!

    Chimney

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    1 month ago

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    7 months ago

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    1 year ago

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    Steve T.

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    1 year ago

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    Steve T.

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    3 years ago

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    2 years ago

    We had them clean our chimney and dryer vent. Nice that they offered a discount for getting both done at the same time!

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    Steve T.

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    2 years ago

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    Steve T.

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    2 years ago

    Great service. Will continue using their services. Only place is trust to clean our chimney.

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    Steve T.

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    2 years ago

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    Steve T.

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    3 years ago

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    2 years ago

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    Steve T.

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    2 years ago

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    Steve T.

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    11 months ago

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    Steve T.

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    5 years ago

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    Steve T.

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    3 years ago

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    Steve T.

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    4 years ago

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    Steve T.

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    5 years ago

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    Steve T.

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    3 years ago

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    Steve T.

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    5 years ago

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    Steve T.

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    2 years ago

    The team did a good job cleaning my wood burning fireplace. Scheduling was easy and they communicated their ETA.

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    Steve T.

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    5 years ago

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    Steve T.

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    Steve T.

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    8 years ago

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    4 years ago

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    Steve T.

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    2 years ago

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    Steve T.

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    4 years ago

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    Steve T.

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    Page 1 of 4

    Ask the Community - The Top Hatter

    What is the cost for cleaning the ductwork of a 3400sf house?

    I would like to know this as well

    I have a chimney that I would.like cleaned, what are your rates.?

    We are flat rate of $200

    Hi much for air duct cleaning 2000sq?

    Good morning! Any home between 1500-2000 sq ft is a flat rate of $1100.This includes the cleaning and sanitizing of all vent and return covers, supply duct work, returns, and air handlers. Feel free to reach out with any questions or to schedule!… 

    Hi there, would you be able to provide a rate or quote for air duct cleaning of 1800 sq foot single story home? Do you have packages available for dryer vent cleaning to? Thank you.

    Good morning Alexa! I hope you had a wonderful weekend :-)… 

    Do you service in the Surprise/Goodyear area?

    Hi Misa! Thank you for reaching out! What service are you looking to get done?

    I live in a mobile home and I honestly can tell you that I don't think the dryer vent has been cleaned in the many years we have lived here. What is the average cost to have my dryer vent cleaned and do you service mobile homes?

    Hi Sheri! Yes we can absolutely get the dryer vent cleaned in your home. We have a flat rate of $150 for that service. Would you like me to get that on the schedule for you?

    We have a three story town home and our washer and dryer is stackable in a closet, are you able to clean the vents still? I believe the vent is on top of the roof.

    HI JOJO, We have been cleaning dryer vents for over 34 years now. Dryer Vent cleaning is a 2 man… 

    What’s the average cost for an average chimney cleaning? Typical builder wood burning insert fireplace.

    Residential Homes are a flat rate of $125 Thanks Steve, The Top Hatter inc.

    View All 10 Questions

    Review Highlights - The Top Hatter

    I got to speak with Steve the owner and was pleased with the type of business and service he is providing!

    Mentioned in 13 reviews

    Read more highlights

    ASAP Restoration and Construction

    ASAP Restoration and Construction

    4.7
    (216 reviews)

    WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

    What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

    1-800 Water Damage of Tempe/West Chandler

    1-800 Water Damage of Tempe/West Chandler

    4.9
    (7 reviews)

    Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

    [Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

    Good Times Plumbing & Restoration

    Good Times Plumbing & Restoration

    4.7
    (90 reviews)

    "Good Time" is the perfect name for this company because working with them was truly a breath of…read morefresh air. My husband and I recently bought our first home, and while trying to complete some minor upgrades, we discovered mold. We immediately panicked, assuming the absolute worst. After reading their excellent reviews, I decided to give them a call--and I am so glad I did. Everyone who came out to our house was incredible, friendly, and deeply professional. They made an incredibly stressful situation completely painless, and they treated our home as if it were their own. One important tip for future customers: This company focuses strictly on remediation, meaning they do not handle the reconstruction or repairs (like replacing drywall) once the mold is gone. This wasn't an issue for me--I simply called around and found a local contractor to patch things up afterward--but it's important to go in with the right expectations and always ask questions! The team members we worked with deserve individual recognition: Brandan came out first to rule out any active plumbing leaks. Once he confirmed the mold wasn't plumbing-related, he kindly offered to inspect the rest of our new home's plumbing. He caught a few minor issues, explained his recommendations clearly, and provided no-pressure quotes. We are so relieved to finally have a trustworthy plumber on speed dial! He then immediately looped in their mold specialist, Ruben. Ruben arrived the very same day to assess the mold and provide a fair quote. He was incredibly sympathetic to our situation and reassured us that he would remove as little material as possible while keeping the home safe and thorough. We immediately knew we were in good hands. A few days later, Ruben and Ivan completed the work. They were punctual, efficient, and surprisingly quiet. Not only did they finish on time, but they also managed to save an entire wall and our builder shelves. Because they saved the wall, Ruben actually adjusted our final invoice down to reflect the lower material removal--a massive financial relief for first-time homebuyers. Ruben took extensive photos, walked me through the containment zone to explain their findings, and even returned the next day to walk my husband through the exact same breakdown so we were both fully informed. The final report they provided was incredibly thorough, detailing every single step with photographic evidence. My husband can be very picky about contracted work, and even he was completely impressed and had zero critiques. We were so incredibly stressed, and the calm presence and expertise this team brought into our home was invaluable. After a separate, highly disappointing experience with a different local plumbing company just days prior, "Good Time" completely restored our faith in local businesses. I cannot recommend them highly enough!

    The tech was very courteous and arrived rather quickly, however, I must say the price $$ of the…read moreservice was extremely high

    Restore Master

    Restore Master

    3.8
    (21 reviews)

    I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

    A disaster from start to finish. Our hallway and bathroom were left without a ceiling for weeks…read more Live electrical wires were left exposed and were later tucked back into the ceiling without being properly addressed. The wires were tested and confirmed to be live. This was an extremely concerning safety issue. We had to get a 3rd party electrician come and secure it before continuing to close the ceiling up. Communication throughout the entire process was extremely poor. We had to call almost every day trying to get someone to come back and finish the job. Dan was rude and condescending during our interactions. The AC contractor they sent came out, looked at the ceiling, and left about 30 minutes later without doing anything. During another visit, my ceiling was cracked when he went into the attic. The damage was eventually repaired, but there were multiple charges that were not clearly itemized, so I could not tell whether the cost of that repair was covered by the company or ultimately charged to us. What should have taken around two weeks ended up taking over a month. Based on my experience, I would not recommend this company. To make matters worse, payment was sent by check through certified mail. Months later, we were contacted again and told that they had never been paid, despite the payment having already been made. I'm leaving this review because I believe other customers should know about my experience before deciding whether to hire this company. Between the lengthy delays, poor communication, live electrical wires, unclear charges, and later dispute over a payment we had already made, this was an extremely frustrating experience from beginning to end.

    The Top Hatter - hvac - Updated August 2026

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