Direct Appliance is a reliable, honest, and friendly business. We get good prices and they provide…read moregreat service. The service people are congenial and knowledgeable. We purchased a dishwasher from them 7 years ago and just purchased another one from them. They do everything they can to give you the best experience possible.

We had problems with our oven and called Direct Appliance for repairs. We waited a week for the…read moreappointment. We were charged $105. The man told us he'd get back to us about the problem and part. He never did. They were closed for four days and when they reopened, I called. Nothing had been done. It appears someone did a quick look and called us back. They said they couldn't get the part for six months. I get this happened over the holidays and I know we've all had some supply chain issues. All that said, it took almost three weeks to get an answer, they didn't follow through on calling us, and had no solutions once I called them.

bought a refrigerator. No problems with it. Crew that installed it were very professional and…read moretold us things we needed to know. Salesmen were ok but not too informed.

I shopped and found what I thought would be the "perfect" refrigerator here. They "ordered" it and…read moresaid they could have it to me in a day or 2. This was great but then they said they couldn't deliver it for another day but if I wanted to pay another $100 they could deliver it during their lunch break. Ok I did it. Then it arrived and it is the damned noisiest machine I've ever heard. They came over to investigate but said "it's just loud." Never again will I shop there. I even bought the $500 warranty but they dont seem to think anything is wrong. They're awful!

A couple thing has set my mind with this company. One I purchased 4 brand new tires for our car…read morehauler and less than 2 years later 2 of the tires ended up being bad on the same side of the trailer. Couldn't get them replaced because they sold us tires that were close to being expired with the specs on the tires. Second of all I have been a customer for several years. I've noticed every time I get new tires weather for mine or someone's else's vehicle They don't seal very well. Always leaking around the rim and tires, got charged every time I took the tire in to be repaired. My theory was right; I bought new tires elsewhere for my daughter van and for my granddaughter and just have not had any issue like from this place. They maybe fast at changing tires but you'll pay more in the long run.

Ron and the crew at Cy & Charley's are always willing to go out of their way for the customer. Top…read morenotch business with top notch management and employees. Keep up the GREAT work!!!