They will take your money and give you nothing in return. Avoid this service at all cost since it will cost you more at the end. If its name says Sears avoid it. Sears is out of business and all they have for sale is its name, so the corporation sales it's name to anyone who will pay the price. After all the name Sears has a history of good customer service, however since they went bankrupt they don't care about their reputation so they don't care how these unscrupulous businesses they sell their name to treats the customers. And when the customers complain, thinking that the Sears Corporation will treat them fairly they find out that the only thing that is Sears about them is their name. Avoid these establishments like the plague. read more

Buyer beware! The sales staff is unprofessional and employs the old bait & switch tactics. I am extremely disappointed with the entire sales process. I wrote to the store owner in early August. He declined to respond, hence this review. I tried to use a small local merchant but will never use them again. It will be Lowe's or Home Depot for my next appliance purchase. read more

Just to be know that this is our place to go store. Since we need a Mattress & bed frame. We use the internet and select the item we needed, contact the Sears Hometown Store and made the purchase. They inform us will take nine days to deliver the item to the resident. Delivery was on time and all when well. Kudos for the well service that they have provided us :-) read more

Things may be working out with the store in resolving an issue. i'll post more as it happens

Customer service. Service technicians. Sales knowledge Variety of choices. Customer satisfaction I have nothing against any store in town and I have shopped at most all of them. That being said I cannot say enough about the whole process from star to finish with Sears!! Trust me it wasn't all fun and shopping, there were returns, multiple service calls and each time I was treated with a friendly smile and the motto of how can we help you. I love trading at locally owned businesses. Andy you've got the best team in town. read more

With the amount of money their items cost , you would think customer service would be better . We purchased a fridge from them and needed a letter that they scrapped our old fridge that they took away so we could give it to our insurance company (which i was unaware at that time our Home owners insurance would have paid for it) and it was about 3 days after the new one was purchased. They would not do it ,and said they could not do it because it was already deemed unrepairable and said it had been sent for scrap the day they brought it in . I said if you already checked it and deemed it was scrap can you not write a letter and I will pay you for the estimate ,they said 'no '. I will never buy from them again, The NEW fridge which is less than one year old has been repaired twice already and I was told it is a design flaw(after the 2nd repair) and will probably have to have it repaired again in the future . I bought a five year warranty on it (Thank God ) but again for the price this new machine cost you would never think it would have had to have an additional 5 year warranty or we would be paying out of pocket . It was a Kenmore appliance too. read more

We have always found this Sears store to be VERY helpful, honest and reliable. Our experience today was no different. My son needed all kitchen appliances for his family move to another state. Patrick B was helpful about availability and delivery options, as well as knowledgeable about the different brands. We were very pleased with our purchases and the customer service from the entire store and employees. Looking forward to the opening of the new store! read more

Just had a washer and dryer delivered this morning. Matt and Jerry were both extremely professional, efficient and nice to work with. They have excellent skills to install in tight spaces and they were helpful and kind as they worked on the installation. My home was treated with respect and their handling of heavy equipment into and out of my house was done with care. I cannot find the words to express my deepest appreciation to these young men for the excellent work and professional manner they brought to this delivery. Thank you Sears of Blairsville for your commitment to excellence!!!! read more