Tony knows his stuff, is very fair, and the person you want to deal with…read more 100%. Satisfied !

Highly impressed with Tony and his company. We were putting…read morein a pool and decided last minute to add an outdoor kitchen into the plan. Problem was that the construction guys needed the grill on site that same day for measurement purposes. After searching online for local companies that sell high quality grills, I came across Kettle and Grates. Spent 30 minutes reviewing the K&G website and then called Tony for advice. We decided on a grill, Tony took my credit card information over the phone, and he delivered the grill a couple of hours later... just in time for the crew. Just fantastic service. And if that wasn't enough, when we discovered a small manufacturing defect upon installation, Tony came out the next business day to replace the part... no questions asked. Refreshing to see a business care that much about the customer experience.

I heard about an annual event they host here called the Fire Show and decided to attend. The event…read morewas from 9:00 am to 4:00 pm on June 7th. I arrived around 11 and it was packed. So much so, that I had to park at a neighboring business. The event was free. There were grilling demonstrations and samples of items from various vendors including seasonings and sauces. The store itself was huge and had everything that a cook needs. Various brands they carry included Ruffoni, ZWillling, Yeti, Heston, Le Creuset etc. they had rows and rows of spices, seasoning and sauces. There were many grills to choose from as well. I had a great time at the event and I look forward to returning and purchasing items to add to my cookware collection.

I purchased a small wood cutting board from Atlanta Grill Company several months ago. Nothing fancy…read moreor expensive. I am an experienced home cook and know how to properly care for wood products, but despite appropriate care the board began separating at the glued seams. I brought it back to the store expecting some level of support or a replacement discussion. Instead, I was told the store only guarantees products for 30 days and that I should contact the manufacturer myself. No assistance was offered beyond that, and they did not offer to help identify or write down the manufacturer information. For a store that positions itself as upscale and specialty focused, this was a missed opportunity. Standing behind the products you sell and helping customers navigate quality issues is part of the value proposition. While still in the store, I found several cutting boards I liked. Rather than purchasing them there, I ordered the same boards on Amazon instead. That decision was driven entirely by the lack of customer support. I will not be returning.

Great finds on quality GRILLS ((Traeger, Masterbuilt, Dyno Glo, next Grill, Blackstone) TOOLS…read more(Husky, Milwakee, DeWalt, Ryobi) , PATIO SETS (Stylewell, Hampton Bay) , SEASONAL ITEMS (Christmas) and much more!

Yes, a great selection of high quality products first drew me to Urban Hardware, but it is the…read moreexceptional staff that keeps me coming back. I had an unusual failure of a newly purchased part to a patio heater that Ron, Kimberly, and Lee teamed up to work with the manufacturer to get resolved on my behalf. Their courtesy, and overall we'll do whatever it takes attitude was comforting. And it wasn't just one person - every single person on that staff like Sam and even the gentleman in shipping that helped retrieve a part was exceptional. It's service like this that will make my wife and me life-long customers.

First time at this store I was impressed with their wide selection of products. I was able to find…read moredifferent type of Azaleas. To make it even better, some of there were 40% off.

Showed up on time Did a great job, cleaned up afterward. Obviously, they care about the jobs and…read moregetting it right. Great value!

The number provided is not in service. Just a heads up. I'm sure he's good, but I can't reach himread more

We purchased one of these grills through Lowe's in December of 2025. We discovered on 03/29/26…read morewhen we tried to use the grill for the first time (because who grills in the cold of winter?) that the delivery people had not assembled the grill correctly and left parts unconnected. The delivery company (XDT) refused to address the problem, so we contacted Chargriller customer service. They were absolutely useless and unhelpful and refused to send any technician to fix the problem. As a result, we are now going to have to return what is probably a perfectly good grill to Lowe's, and they will lose a sale. The customer service representative was snippy and totally unhelpful. I have nothing but a very bad taste in my mouth now for the Chargriller company and strongly discourage anyone from buying their products.

Horrible customer service! I have N $800 chargriller gravity…read more980. It's only 2 1/2 years old They have discontinued one of its best features, the remote control app for your cell phone. Stupid decision-no concern for those that bought their products I'll never buy their products and tell this story to everyone

Great local business with lots of options for your needs...many/most of the lumber is milled…read moreon-site. If you don't see what you want, ask. They'll find it or figure out how to get it for you.

From the owner: Toccoa stocks a full line of rough and planed white pine, yellow pine, framing lumber, pressure…read moretreated, tongue-and-groove, d-log siding, chink siding, shiplap siding, plywood, posts, and beams. We also have an extensive selection of additional items for sale, such as building tools, home hardware, and outdoor gear. Come visit us today!

Charging delivery and installation separately is very strange considering the installers bring the…read moreproduct with them. 378 for install of 6 shrubs and 150 for delivery. Outrageous. Plus the installation crew questioned it as well. Installers wanted more money do to stumps from shrugs they were replacing. TOO EXPENSIVE TO HO TO POKES FOR THIS SERVICE

Great customer service. Beautiful plants, flowers trees, etc. All your gardening needs under one…read moreroof.