The beginning of the process was great and the salesman was very helpful. It's after the delivery…read morewhere everything went wrong. Purchased a nightstand and a dresser, which were delivered at different times. The nightstand was mishandled by the delivery driver and I made the store aware right away. Basically, I either have to pick the heavy item up to haul to the warehouse as it weighs a ton or just deal with new, broken furniture. Next, the dresser was delivered and I then decided to use the Task Rabbit service to assemble, which was an added expense. The technician found broken parts on a dresser I waited 6-8 weeks for. I was super excited aboit my vanity dresser and would be great if I would be able to actually use the vanity top 2 drawers, but looks like I am stuck with another heavy item. Customer service finally reached out, as I was told they would have reached out shortly after the Jan 2026 nightstand delivery, but that didn't not happen. Fast forward to this weekend with my Task Rabbit expert who tried to make the best out of it all (would hire him again). I will never by from this company again, I feel like there is no one that can help. Please take this as a warning. I am not the type to return anything, would have simply had a great experience if I purchased used, damaged furniture, but I spent money for damaged new furniture. Sad, as they have really cool options, but be prepared to pick your favorite drawer, as you will only have a few that work! End result will cause a headache.

I bought this pair of bathroom rugs last year, set of two large rug's or so I thought that's what…read morethe picture showed!!! After payin $59.00 dollars + taxes & shipping I got my item in a little roll after three months of waiting, which was not what I had anticipated. Pure ripoff. Don't even consider purchasing anything from them. Be conscious. You've been made aware.

This is hands down my favorite home store. I could (and do) spend hours in this store because there…read moreis so much to look through and the items are all unique, either handmade or vintage. It's one of those stores where you can walk away with a neat or charming piece of furniture, wall decor or gift and you never know what you'll find. There's something so satisfying about this kind of shopping. I often come here without any specific piece or need in mind, but I always walk out with something that is perfect for my home ... The staff is so friendly and you can tell they love working there and are proud of their artists and vendors. Since there are no shopping carts/baskets, they can hold your items for you at the front when you're ready to check out. I highly recommend signing up for their newsletter so you can keep up with their sidewalk sale dates or other fun events. I came unknowingly on a Valentine's week event and sipped on a free mimosa as I shopped - how perfect is that?!!

My husband and I had a solid wood end table painted and stained by Melissa…read moreof Status Home Design. It looked nice when we picked it up, but about 5 weeks later the paint started to peel up all over which indicates she skipped the spray prep to prevent such an occurrence. We know this as Melissa had explained all the steps and products she would be using in the refinishing process. Our end table is a now mess. We can not recommend Status Home Design for any refinishing needs. Paul and April Reed Hamilton Mill We have a correction. Checked the business card we were given, correct name for our refinisher is MICHELLE MATUS. Sorry for the mistake.

This place is so full of history and art. It's like a museum. I got lamps and tables. I got art. I…read morebought a fountain for outback when we smoke cigars and talk with the fellas. My new house is looking ready to host guest thanks to this place

Charles Pharr sold me two items in a live online auction, invoiced me for the items, then sent an…read moreemail stating they had actually sold the items to someone in the audience and they took them home with them. He's shady and I won't ever do business with him again.

We've been up a couple of times to buy office furniture and this place is the best. They have great…read moreinventory, New and used, and excellent prices. The staff is amazing, I mean everyone we encountered was amazing and helpful and friendly. We highly recommended Phil. We even ran into the owner and he was so friendly and chatty. We will definitely be back to get a few more pieces we need and will recommend this place In the future.

Sophea made by buying experience amazing. She took her time, made great suggestions and even sent…read morepictures after I left on options to consider to complement my furniture. I will definitely return when I'm looking again! Mr. Woods

The outside help is not the people that you need to talk to. Go in the building in the back with…read morethe green lizard on it. The guy inside is respectful and knowledgeable. The people outside are hourly labor and don't know about anything price wise. Only take the advice from Tom inside. He will be able to answer any of your questions or concerns about the items they sell. The reason I am saying to ask Tom is because I went several times and the people outside were rude and gave unrealistic estimates like they were trying to get me to go away. They acted like I was waisting their time. So avoid them and talk to someone that knows what's going on.

1 star is generous considering the abysmal service in this place. Staff inside the store, are…read moreunhelpful and condescending. The selection of product is quite impressive, which drew me there for a major landscaping project. I drove up with intent to spend more than $10K, but was made to feel like I was bothering the clerks behind the desk. I've never had an experience like this, anywhere. To the owner of the place - send a mystery shopper in and evaluate the service.