Our last house renovation project is complete thanks to BBQ Outfitters San Antonio texas!…read more Purchased a Peterson Real Fyre ceramic log and burner set from them at an extremely reasonable price! Rick and Ben kept me posted on delivery window which was delivered 10 minutes into the window! No long waits! Wow! Installation was professionally done by Roger and Grant! Registration paperwork explained and was easy to complete. Thanks ! Our house is complete!

Shawn the "eggspert" was so great for us. He called us when my Yoder arrived and was so helpful…read morewith accessories and pellets. Was a great experience due in part to Shawn. Colin

I bought a Big Green Egg from Jeff's Backyard with a lifetime warranty. They delivered and setup…read morethe BGE in my backyard. One day I went out to use it and the lid would only open half way. It felt like it was binding. I called Jeff's Backyard to ask if there is something that I can do to adjust or fix it. The person who answered said he was the owner and that he doesn't sell the BGE any longer and knows nothing about them. He said I would have to call the Manufacturer. I was sold this BGE by them and for them to just direct me to BGE is very disappointing. I paid them the $2500 and is very disappointing this is all they could tell me. Then this person I spoke with said he is a new owner of two years and there is nothing he would do to help. He was very short and abrupt with me from the moment he answered the call. Please think twice before buying from this place. You would think that he would like to keep me as a customer and help in any way, but nothing. Poor Customer service. This experience was very disappointing.

The positives: They are super friendly, fast, and helpful!…read more The negatives: They consider anything under a half tank a full fill. Maybe it's because we are not from around here, but we have always had our tanks weighed and paid for what they put in. Maybe that's just how it's done here? I wouldn't call it cheap or excessive. It cost us $27 to fill a 30 gallon tank.

Custom vertical firewood rack. Top quality products and Organization to work with! Eric walked us…read morethrough exactly what we wanted and produced exactly what was needed for our project.

I ordered my custom 1/4 cord firewood rack just from seeing pictures on their website. I am 100%…read moresatisfied! So much better than a store bought, screw together rack. Love the detailed deer head logo design with my last name carved into it. After my friends saw mine, they are ordering for themselves now. Great product at a great value paired with excellent customer service.

I needed some hardware that was missing from a project I received. After narrowing down what I…read moreneeded, I tried to use the app and website to search, but nothing came up that matched, though I was certain that the store had what I needed in stock. A short drive later, I was trying to find what I needed, and came up short, but only in quantity. An employee came by and offered help, and I told them what I needed. They were right to a different bin, and counted out the exact quantity that I needed. They then gave me the price for that item and one other similar item. When I mentioned that the app and website didn't help, they told me that some of the items wouldn't come UP on the website or in the app, but that I could call anytime to have someone check the stock for me. I wrote the info on the handy plastic bag and went to check out. The employee at the checkout counter was polite, friendly, and professional. They asked for my phone number to access my rewards account. When I walked out, I had exactly what I needed, and for a very reasonable price. This is now my go-to store for all but major hardware needs. I highly recommend Ace Hardware, and especially this location. It kind of felt like I was dealing with family.

How do you not have ANY of the 20×20x1air filters?! Every brand and grade of the most common size…read moreof air filter is out, none in the back. And the clerk said you won't have any for 3 days! How long have y'all been ordering merchandise??? I try to give you my business when possible, but often I end up having to go to a big box store because you're out of a common item. Maybe focus more on core items and less on goofy chotchkies that you'll inevitably end up closing out.

First of all, let me say Thanks Matt for building the BRC (Brisket, Ribs and Chicken) Cooker 2436…read morefor me. First of all, Matt told me exactly what to expect and how to pay for the grill that I wanted. Matt's communication was fast and to the point. I never felt as though I was confused or lost in what to do. Once the cooker was built, Matt recommended Daniel who delivered the grill. Daniel also did a fantastic job delivering the grill to my home. Secondly, the BRC itself is a piece of art. You ARE getting your money's worth. I checked the grill out once it arrived and everything looks fantastic. All walls are flush to each other. The welds are professionally done. I ordered the BRC with wheels and that does make a huge difference if I decide to move it around my backyard. This is going to be one-heck of a pit that I will enjoy cooking all kinds of meats on it. If you are wondering if you should giddy-up and purchase a backyard griller or a backyard off-set smoker, YOU WILL NOT be disappointed.

Got a used 2048 reverse flow from an original buyer--can't rave enough. Not only is it an excellent…read morepit that I know will last me many years, but Matt also helped throughout the process, including selling me a cover to fit!

Wish I had the option of giving them zero stars. Dropped a chainsaw off for repair on Monday…read more Simple job, needed new fuel lines. The guy said a couple of days. Called on Friday, he hadn't gotten to it yet, said "early next week". Called back a week later on Friday, still not done and owner says he hasn't seen the guy or know what it going on with it. My advice....go somewhere else. Don't bother with this place.

The guys were super nice and willing to help. We thought something was wrong with the tire but it…read moreended up just being the fender rubbing. They helped us figure it out and didn't charge us anything.

Horrible... I don't allow my employees to waste time at MG…read more. It is Both faster and cheaper to drive to the Lowes on SE Military. By the time you wait in line to order your materials, wait in line in the lumber yard to pick through junk lumber, and wait in line a third time to leave the yard, you could have driven to Lowes grabbed what you need checked out and been back in Pleasanton with cheaper and better materials..

Workers are terrible! One girl in particular who wears sunglasses and a hoodie sits at the counter…read moreon her phone and completely ignores the customers. If you don't want to a knowledge your customers then find another job where you don't have to be in front of them. Everybody else for the most part is the same. Worst employees I've ever seen in a store! Honestly hate that this is the only place around me that carries what I need. If there was a Home Depot or Lowe's I would 100% go there instead.