I want to echo the negative reviews. I've been coming here for several years, I've bought wall…read moreclocks from him as well two floor clocks and had floor and many wall clocks serviced by Joe, and on more than one occasion I've dealt with Joe's attitude. He seems entitled and tell you what he thinks is a fair price. Really? The last time was the last time. I'd left the mechanical guts of a clock with him to be repaired while the chassis was being fixed by a woodcraftsman. This was the poor victim of a shipping fiasco by someone who had no business selling clocks. At the same time I "sold" two wall clocks to Joe that in exchange he would credit $100 toward the repair of the clock in question. Well, after several months, the woodcraftsman could not get around to repairing the chassis due to illness so I told Joe to toss the mechanical guts. He indicated they were really beyond repair anyway. Because the first clock could not be fixed due to the aforementioned woodcraftsman, I bought another and asked Joe to tune it up. At the same time, I brought in another clock and asked if he was interested in it. At first he offered $50, then $75. I told him no and left, but he followed me to my car and then offered $100 toward the second repair. I accepted it only because I knew he already owed me $100 toward the first repair which never happened. So I'd get $200 off the repair of the second clock. But on the claim tag, he noted only the price minus $100, which I planned to bring up with him when I came to pick up the second clock. Well, to my surprise, he could not remember the other two clocks I'd left with him. He asked where were they and I said they were in his possession, how would I know where he put them? Then when I described them and he suddenly remembered, he made a comment about not charging me storage fees for the first clock he'd held onto while I was waiting for the chassis to be repaired implying as if him dismissing the other $100 he owed me would be in exchange for the storage fees. Really? I explained to him it was not my fault the woodcraftsman could not repair the chassis of the first clock and insisted he credit $200 toward the repair, which he declined and argued with he and made some comment about me quibbling over $100. Really? He had three clocks of mine that were worth much more than $200, and yet I let him have them because I knew he'd either fix them and send them to a new home or use them for parts. He had the nerve to insist that the first $100 credit could only be put toward the repair of the first clock. Really? So, I asked him to give me back the two clocks that I'd left with him previously. He no longer had them. He had no response, other than to honor the first $100 credit, but rescind his offer on the additional $100 and give me the third clock back in spite. I left with him shaking his head in disgust and reprimanding me? Really? What the heck is this guy's problem? As others have noted, he seems perpetually angry. And greedy! And when I questioned the repair of the second clock because the pendulum bob was sitting too high in the cabinet and there was too much thread of the rod exposed, he told me I should worry about more important things. Really? Who the heck does this guy think he is talking to customers like this? Instead, stop taking the cheaper and lazy route and fix the clock as it was meant to be fixed with the pendulum bob sitting in the right position. He charged me several hundred dollars for this shoddy repair! Disgraceful! If anyone should be disgusted, it is me. His customer service is deplorable. He gets too personal and treats you like a child. Shame on you, Joe! I'll be taking my business elsewhere from now on!

John helped us resize a watch very quickly and also changed the batteries right away. Everything…read morewas done with great quality, fast and at a fair price. They were polite and very helpful. I really liked that this is a local family business with an honest and friendly approach. I know what I am talking about because last time we went to another place near home for the same work on another watch and it was more expensive with worse service and quality. That is why I would rather drive ten minutes here and get the job done right.

My go to spot to get my quick fix for my jewelry and watches. I have gone here many times to repair…read morewatches and they have delivered each and every time. They always are so gracious. They answer my questions. It doesn't matter if it is in person or via phone, I have never had a bad encounter with anyone working here. To take off links from my watch is around $20 bucks. I do remember it being cheaper but then again that was ten years ago. They don't just do link removal. This also do a whole lot of repairs for batteries and such for automatic watches. The biggest buy I had from them was to get my automatic watch fixed. They said it would be done in a week and it was so. 5/5

Alan is the best and the work provided is phenomenal!!! I have taken several gold pieces to him to…read morebe repaired over the years, and even had him add a 14K gold bail to a very special Jade pendant. Each piece is of such quality work and craftsmanship, and his pricing is more than fair. Highly recommended!!!

Friendly Smiles - Fast Service!…read more I went in to get batteries changed on two watches. The battery replacement was quick and the owner said the gaskets/seals looked fine. All in all, I was in and out in less than 15 minutes. I'm sure I'll have to send my watch back to Switzerland for an "official" inspection at some point, but for now, I'm happy with Watchworks.

Vince fixed my mother's 102 year-old ships clock in record time. My previous Clock repair place had…read morea one year waiting period. she is elderly and so thrilled to have it back because she missed the chimes. She said it works perfectly. I will be bringing my clocks to him from now on.

I had the pleasure of going to the new location and meeting Valerie's mom, Jim's (Master goldsmith)…read morewife, Debbie. What a fantastic experience! This has been the place I take my really important jewelry for a very long time now. Today I came to have my wedding ring resized and I had lost a stone. I also brought my pendant and chain to be inspected and repaired. I know when I get them back they will be perfect! They always are!

My wife and I both needed our engagement rings and wedding bands resized. I also wanted mine…read moresoldered together and a few tiny diamonds (that matched what I had) added to my wedding band for balance. The entire process was great. Booking was easy. We were able to make a Saturday appointment. Their location is excellent. And our rings were completed within a week!

Came in for a very last minute request. You know the kind that makes you roll your eyes. And the…read moregentleman was so kind and patient with me. Great old fashioned service.

Doug was amazing a true a master at his craft! He fixed my diamond tennis bracelet with ease and he…read morehad absolutely beautiful pieces in store. If you're looking for a jeweler he is the one!

I think her name is Glenda, but she is the best. She spent considerable time trying to repair my…read morephone but I think it was beyond repair, she didn't even charge me. I have 3 more watches and I'm taking them there. Plus its a local business and I'm all about supporting local businesses.

Glenda fitted my new watch bracelet right after I walked in. She did it quickly and was very nice…read moreto talk to. Price was competitive. I will definitely be back.

John The Goldsmith does amazing work! He can clean, appraise, and even create custom pieces for…read moreyou! And he has Great dogs, GSPs!

Have had multiple pieces repaired, several necklace chains replaced and diamond earrings reset over…read morethe last few years. If you're looking for an excellent jeweler, John is more than qualified and fair with pricing. I was on the white gold trend in the early Aughts but have since fallen back in love with the look of yellow gold. I've been slowly replacing my white gold necklace chains with fixed pendants-- (my favorite style) to yellow gold chains and they've all turned out so beautifully. John's soldering work is on point as well. I used to work at a jewelry store back in the day that did jewelry repair and I recognize great repair work when I see it. Actually, I plan on going in tomorrow with more repairs and remembered it was about time I wrote this review. Thanks, John!

Thank you for the beautiful engraving and fast service. The finished product exceeded my…read moreexpectations!

Fiancée said 'you must go here.' Glad I did! 3 keys ready in 5 minutes. Excellent pricing;…read moregentleman in kiosk very nice customer friendly.