I closed on my home with Priority Title and Escrow on July 9, and the experience was deeply…read moredisappointing. At closing, they were responsible for sending payoff checks to my creditors. Instead, they mistakenly sent those payments to the seller -- a VERY odd mistake. While we had a landlord-tenant relationship, my personal financial obligations were none of his business. This was a clear breach of my privacy and extremely unprofessional. Because of their error, I had to pay out of pocket to overnight the payments myself to avoid late fees. When I asked for reimbursement, I was given weeks of runaround: three separate promises of a call back that never came, and a month later I finally received a short email denying responsibility. I was told that it was MY choice to overnight the payments however those checks were to pay my creditors IN FULL and I thought they had taken care of it; their due dates were fast approaching and late payments also can affect my credit so I had no choice but to overnight them! Home buying is stressful enough without this kind of negligence and lack of accountability. Instead of professionalism and resolution, I was left footing the bill for their mistake and dealing with the fallout of my private financial information being shared. I would strongly urge anyone considering Priority Title and Escrow to think twice and consider whether this is the level of care and accountability you're comfortable with.

I've closed on 12 homes in my life. I have never had a problem with the title company. The shorter…read morelist to post is what they did right. That would be ABSOLUTELY NOTHING. THE title officer Suzanna should not have a job. She didn't return phone calls, she blamed me and said I only called one time. I told her I had the calls on my phone. Then she shut up and attempted to move on. She then screwed up the closing costs. Did not give us credit for the $10,000 earnest money, Suzanna then wrote the deal in our personal names, instead of the trust. Then said it was my fault because I did not send in the trust page for filing. I told her I had a copy of the sent email to her. She then dropped that complaint and miraculously found it. Then said she had not received the loan docs and that's why it took so long to get the closing statement. I laughed: and told her the closing statement showed CASH DEAL IN LARGE LETTERS. Then she blamed my agent for sending me the closing statement as it was preliminary. I told her preliminary or not. Way too many mistakes!! Again she blamed the agent!! Are you getting a sense of how this person Takes responsibility for mistakes??? It gets better. The closing statements and wire instructions showed up on Thursday late afternoon for a Monday morning closing. Had I not demanded the information I would not have received it with enough time to get the money wired and confirmed before closing. It gets better. We go to closing: an innocent woman was our closing person. A woman we had never met or talked to. She was very kind. Then she started handing out docs for signature. Can you believe they handed us recording documents showing the home would be titled in our personal names and NOT THE TRUST!!! Then she came out with the title in the trust name but misspelled my last name and name of the trust!!!! She then left for 15 minutes. Came back with the correct names and trust name. She told us she had just picked up the wrong document. She was gone too long to have not redone the document entirely. You will never convince me Suzanna had not screwed up again and this poor woman was taking the fall!!! Oh. There is more. Are you still with me? Next late afternoon after lighting a fire under them, we received the sellers packet with title signatures. I bet you know what happened the sellers agent and title company were given the document with wrong spellings!!!! I so wish I could curse for emphasis. I did then. I'm sure they would have recorded the deed in the wrong name had I not lost my mind. Suzanna said it was the other title companies fault for selecting the wrong document for signature. The sellers had to resign the corrected document. A title company is supposed to get things right!! That's what you pay for. At this point I don't trust the title to be clean. They screwed up everything else. And I mean everything. Do not let anyone point you in the direction of Priority Title. I'm not sure what takes priority at that company. They remind my of our Yorkie. An accident happens when he shits outside/ vs inside.

Our family booked a one-week stay at a condo and had already paid in full. Less than a month before…read moreour reserved dates, my father had a stroke. A week later, as he had been moved to the rehab floor of the hospital and clearly was not going to be able to go to the beach in three short weeks, nor was my mother (or any of us as we needed to be close by to help with things), we began calling to try to cancel the reservation and get any kind of refund. No, we hadn't purchased the optional insurance (didn't really consider it - it's the beach in the state we live in and everything was just fine at that point). We were promised by more than one person that they would look into things and get back to us. After three such phone conversations, nothing had been done and we had never heard back from anyone as they'd promised. The company did not cancel the reservation as requested and, only days before the reservation date, said that per their policy no refunds of any amount could be issued less than 30 days prior to the reservation. While I understand policies such as this, one would hope that a severe medical emergency might constitute an exception and allow for at least a partial refund. We were not just trying to back out of a reservation, it was a legit significant medical issue that kept us from being able to go to the beach that week. I suppose my recommendation to others if you're going to book with this company is to purchase the optional insurance but then also hope nobody in your family has a significant medical emergency that prevents you from being able to actually use your reservation (unless you have $3000+ to just throw around).

Hire new staff...a staff that shows care and concern If I…read morecould give it less than one star I would. Balcony dirty with spider webs which I cleaned. To make matters worse, on our last day, someone entered out apartment and left our door open with a bag from inside the apartment. Anyone from the street could've walked in, stole our property or worse waited for us to return to cause harm. Find out days later, they did that to allow maintenence to enter to clean balcony...on our last day, ridiculous. When manager finally called me 9 days later, you can tell from her to explain, she did not care. I would never recommend this company...also needs to be known...this is my first negative yelp review

10/10 recommend! Cara was amazing and patient as I was not in time crunch to find a home. As a…read morefirst time homebuyer, I was nervous and doubted if I could do this on my own. She took my feedback into consideration and never showed me anything outside of my desired location or price range! (We hit below my budget, btw) After a few rejections, an offer for the perfect home for me was Accepted! We even had some issues arise and she always stayed transparent and reassured me that I had done my part. I am now a new home owner and could not be more happy with my experience! Thank you, Cara!!!

Cara was absolutely wonderful to work with. She was knowledgeable and supportive right from the…read morestart when we contacted her about selling our first home. Everyone she recommended provided exceptional professional service and the process of preparing our home for sale went incredibly smoothly. She was very responsive any time we contacted her with questions. Our house did better than we ever imagined and I feel confident as well as it possibly could have with Cara guiding us through the process. What we expected to be an overwhelming experience could not have gone more smoothly.

Megan and her team couldn't have been any better. They made a difficult process simple, and were…read morealways responsive at every step of the progress. No questions were off limits and Megan helped us find our dream first home. We couldn't recommend her highly enough to anyone looking to buy a home!!

Megan was wonderful! I found her online and she's one of my best finds to date! I needed help…read moreselling my condo and finding a home with a garage and little yard. I wanted to minimize the amount of time I would either be "homeless" or paying "two mortgages" and she did it!! We sold my condo on a Wednesday and I bought my new home on the same Friday! Megan was engaged, positive, organized and accessible. I would recommend her to any of my friends or family in Hampton Roads.

If you want to hire a professional you came to the right place. Harold Warren knows how to make…read morethings happen. He did the survey and had the site plan done quickly. He also provided information that was very helpful. I would highly recommend using his services. Joe Sudduth

These guys were awesome. Initially told me two weeks, but got here even faster since my fence…read morecontractor was ready to go to work. Mr. Warren explained everything and took the time to walk me around my property and explain all the pins he installed. I now have confidence that my fence will be installed completely on my property, without encroaching on my neighbors. I highly recommend these guys for your next project. give them a call, you can't go wrong

We just closed on our home near the VB Courthouse area. We were referred to Christi by our friend…read moreand neighbor who spoke very highly of her. All I can say is that she is a powerhouse of energy, information, and tenacity. She's also a lot of fun to work with! Although we knew she had other customers she was working with and stays busy, she spent as much time with us as we needed, always responded to calls quickly and made us feel like we were her only clients. Christi also made sure we always knew what to expect and felt confident every step of the way. The best part is that we listed our home at $449,000 but sold it for $12,000 more. 10 thumbs up!

Christi is a very knowledgeable professional who went well out of her way to help us navigate…read morethrough buying our home. She answered all my questions, helped me get through the mortgage process, gave advice on insurance and inspections and stepped in to help every step of the way. She is a very hands on agent and always made me feel like a priority. She listened to my concerns and worked nonstop to help find me exactly what I wanted. I would 100% recommend her to anyone who wants an agent who would go out of her way to get the job done. Thanks Christi!!

There's definitely a reason Babb is the highest rated in the area. I was looking for someone to…read moremanage my rental property when I had to move away, and I got lucky finding him first. Jeff and his colleagues are super communicative and transparent, very professional, and get things done fast. I am so happy I signed Jeff on to manage my property, everything went smooth as silk, he found beyond amazing tenants for me and I could feel secure that everything was taken care of even though I was thousands of miles away. I referred him to another friend and she's seeing the same results. If you're shopping for a management company or realtor you can probably stop looking now!

I worked with Simon, and let me tell you... when it comes to professionalism this guy has got it…read more Amazing customer service. I highly recommend him. Thank you Babb Real Estate.

Terrible people. They ignore your rental and then they use their ' preferred contractors'…read moreto rip you off because they neglect to pay any attention to the rental until it is horrible shape. They use the excuse that they have a lot of homes. Their contractors are bottom rung. They just hide the problems and tell you it is fixed. The quality of their service is a negative 2 stars. BEWARE!

They are great-I was wrong. I'm going to be sued if I say anything else or don't delete my previous…read morepost (which I don't know how to do). They are trustworthy and kind

I own property in Norfolk that I have been renting out for the last 4 years. Initially, I had a…read moredifferent property management company but luckily about 2 years ago I switched over to Kim Cox and The Property Shoppe. What a difference! Kim is amazing and the best property manager I ever had. She is responsive, professional, and meticulous. She promptly addresses any maintenance issues that come up through her reliable and cost effective network of contractors. She goes the extra mile to make sure that the entire rental process is smooth for both me and my tenants, who also praise her.

If you want a property manager who is attentive, responsive, and treats your property as her own…read morethen I strongly recommend contacting Kimberly Cox of The Property Shoppe. Kimberly has been my property manager since November 2023. The tenants that she put into the house have been little-to-no-problem compared to the three groups provided by my previous property manager. I needed to have sub-flooring repaired, plumbing work, and new carpet installed. Kimberly contracted with companies that did excellent work the first time and charged a reasonable amount. Property Managers all have pretty words but Kimberly Cox follows with quick action. Contact The Property Shoppe first.

I want to recommend Pyle Realty and its team…read more Allen Pyle with his son, Nathan Pyle, David Pyle, and Tina Simmons are excellent. What I like about their firm; they are not limited to one area of expertise. On the residential side, they can help you buy, sell, build, or manage your home. On the commercial side, they can help you buy, sell, build, lease, or manage your commercial property. Lastly, they can help work on small to large development deals. They are a one-stop shop with a high level of personalized service. They are a hidden gem on the oceanfront of Virginia Beach. If you are looking for this type of real estate firm with over 40+ years in our local market and great people, give them a call. You will do yourself a favor to have them help with all your real estate needs.

I came to Pyle Realty with a short timeframe to find a house in Virginia Beach before my PCS from…read moreFlorida. Nathan & Annie worked with me to find the perfect house, prepare an offer, and had our offer accepted on the first go - from first contact with Pyle Realty to closing in about a month! They were a fantastic help throughout the entire home buying process - sharing their knowledge and always available to be there for an inspection. They gave some great recommendations for brokers and attorneys, I always felt like I was getting the best care available - very personal service. Highly recommend to anyone looking for realty service in the VB area!