Jim is as honest as they come. Certified with the chemicals which is critically important…read more Reliable and reasonable and great to work with. Highly recommend!

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

i was a customer for 10 years. Supposedly Brandon sent out a group email that said he was no longer…read morecleaning spas. This is a summer home for us and he took care of it for 10 years. Sometimes reliable, sometimes not. i get back to my house to find no water in the hot tub and motors burnt out. He said he would send a tech. Never did. Poor business.

From the owner: We are the #1 Hot Tub Service and Repair company in the DelMarVa area. For years, we've been…read moreproviding customers with everything they need to create the backyard of their dreams. We offer high quality customer service, the most innovative brands in the spa industry, and a quick and easy installation process to make owning a hot tub simple and enjoyable. Our friendly team has more knowledge about hot tubs than anyone else in the industry and will guide you to the right spa for your lifestyle and budget. Let us take your stress away!

James(owner) on right in picture and Todd( construction) made my dream of having a water feature in…read moremy back yard come true. They were easy to work with ( and I am picky) professional and responsive. The results is an awesome pond free waterfall which is low maintenance (must for me) .they took their time laying each bolder, stone & pebble. Very please with the results, price and that they stand by their work!

I wanted to give credit to #HydroZenWaterscapes. The owner, James DeShazo gave up his former…read morelandscaping business to pursue his passion, working and creating ponds. He has been with me since I first moved. He has given great advice and helped me immediately during emergencies (pond leaking / pond not being clear) I have no doubt that he has saved my koi's lives more than once. If you have a koi pond or are thinking about getting one, Trust me, call them! Photos show recent expansion.

We had our semiannual pool cover maintenance and we have been satisfied with the service and the…read moreproduct. Bobby was our service tech this go around. May 2026

They came before the expected date, and that was awesome . The technician was well knowledgable…read morewith the problem and fixed immediately. Dover customer

I recently had my inground pool renovated by Coastal Pools, and the transformation is outstanding…read more From the first consultation to the final walkthrough, their team was organized, knowledgeable, and committed to quality. They helped me choose the right materials, explained every step of the renovation process, and kept the project on schedule. The workmanship is excellent--new bottom surfaces, and upgraded liner. My pool went from worn and outdated to clean, modern, and inviting. What impressed me most was their attention to detail and the pride they take in their work. Coastal Pools delivered exactly what they promised, and the results speak for themselves. If you're considering a pool renovation, Coastal Pools is a company you can trust for both craftsmanship and professionalism. The team all worked together in all steps of the renovation. I would like to thank Kevin, Taylor, Dani, Dan, Mel, Nicole, Ashley, Jena, Jake and the insulation team.

Coastal built my pool last summer and the entire experience was great! So appreciative of their…read moreservice team, who are top notch. Upon opening the pool for the season, Tyler made my pool from green to sparkly, crystal clear clean in less than 30 minutes! Today, Lizardo came to service my pool, was patient in explaining everything to me, answered all my questions, and took great care in going above and beyond. Highly recommend Coastal to anyone looking for a pool build, or expert pool service!