No I called them to come out and repair my hot tub. It was scheduled for and then they finally…read morecall me back and tell me that they're not going to make it so they were schedule for the next day. I wasn't able to make it the next day in the morning, so I if they could come in the afternoon they didn't they didn't show up and then it's been a week and a half no return phone calls I left text messages. No one is responding the way they run their business. I certainly would not buy anything from them for any disappointed in their I to a woman named Amy. She seemed very but then totally disrespect me and my time very disappointed

Have been using them for over 20 years. Very experienced. They know their business and take care of…read moretheir customers.

Jim is as honest as they come. Certified with the chemicals which is critically important…read more Reliable and reasonable and great to work with. Highly recommend!

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

i was a customer for 10 years. Supposedly Brandon sent out a group email that said he was no longer…read morecleaning spas. This is a summer home for us and he took care of it for 10 years. Sometimes reliable, sometimes not. i get back to my house to find no water in the hot tub and motors burnt out. He said he would send a tech. Never did. Poor business.

From the owner: We are the #1 Hot Tub Service and Repair company in the DelMarVa area. For years, we've been…read moreproviding customers with everything they need to create the backyard of their dreams. We offer high quality customer service, the most innovative brands in the spa industry, and a quick and easy installation process to make owning a hot tub simple and enjoyable. Our friendly team has more knowledge about hot tubs than anyone else in the industry and will guide you to the right spa for your lifestyle and budget. Let us take your stress away!

James(owner) on right in picture and Todd( construction) made my dream of having a water feature in…read moremy back yard come true. They were easy to work with ( and I am picky) professional and responsive. The results is an awesome pond free waterfall which is low maintenance (must for me) .they took their time laying each bolder, stone & pebble. Very please with the results, price and that they stand by their work!

I wanted to give credit to #HydroZenWaterscapes. The owner, James DeShazo gave up his former…read morelandscaping business to pursue his passion, working and creating ponds. He has been with me since I first moved. He has given great advice and helped me immediately during emergencies (pond leaking / pond not being clear) I have no doubt that he has saved my koi's lives more than once. If you have a koi pond or are thinking about getting one, Trust me, call them! Photos show recent expansion.

We had our semiannual pool cover maintenance and we have been satisfied with the service and the…read moreproduct. Bobby was our service tech this go around. May 2026

They came before the expected date, and that was awesome . The technician was well knowledgable…read morewith the problem and fixed immediately. Dover customer

Very pleased with service from Coastal Pools, always on time, very professional. Always get pics…read morewith the service report, pool looks great, proud to offer the pool to guests. A shout out to Lizardo who has been watching over my pool this year. THANKS.

Coastal pools is a very professional, easy to work with and did a wonderful job. We needed a new…read morepool cover and they contacted us immediately. They walked us through the process of ordering a cover, the payment and installation. Everyone gets an A++

I Like this place as they have good turnover of items and unique furnishings. We enjoy browsing…read morehere occasionally. Check hours open in photo as of end of March 2021 though. Found online hours didn't match.

I've seen this business for as long as I've been a Bethany summer regular (35 years). I am not…read moresure if the same person has owned it, but it seems to remain a constant fixture in the community for locals and out of towners alike. Most recently I dashed out while my mom watched my 8 month old to get a hostess gift for our family friend. I was greeted as soon as I entered by perhaps the owner (a friendly blonde woman). I told her I was looking for specific gifts (cocktail napkins, coasters, and a candle) and she showed me where said merchandise was located in each of the rooms. The store is cozy and inviting, as the name suggests, and is full of beach themed goods for home. It's a great spot for picking out a quick hostess gift, or a clever birthday gift (think cute wooden signs, pillows, cheese boards etc). The store isn't cluttered though it is full of options. I found some beach chair coasters (heavy and substantive), and a lovely candle that had an orange vanilla fragrance and helped feed a hungry child in South America with its purchase. I tried to use my Target card but stupidly didn't realize that it only works at Target.com or in Target stores (I don't have the master card that works everywhere). Oops. I only brought an AMEX but she kindly let me use that. I would have had to go back to our beach house and get my other card. I will be back next time I am in town looking for a gift. Friendly service and an inviting shopping atmosphere are a plus!