CoverSafe

Get service, wonderful people. Highly recommend. Had a small issue with the cover I purchased…read more(totally my fault nothing to do with Family Pool), worked around the issue and did the most comprehensive pool closing I have ever had. You should use these guys

From the owner: We specialize in weekly cleanings, maintenance, and repairs. We also do liner replacements and…read moreservice spas. We are a family run business so the relationships we build aren’t just around pools. Let us know how we can help you get the most out of your pool.

Reali Pools and Property

4.7

(9 reviews)

They came over to test myclorinator and found that it was defective. Will provide the replacement…read morecost along with the pool cleanup. My wife and I were very impresss with luke and berry. Thank you for the professional contact. Joe

They are very reliable , and communicate well . In addition…read moreto routine cleaning and maintenance , they are able to fix mechanical issues.

The HotTubMan

4.4

(9 reviews)

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

Brian and his crew are absolutely the best! I most highly recommend The Hottubman LLC for service,…read moreprofessionalism and fair pricing. It was going to be three weeks for before Brian's crew were available. My tub was leaking, the pump wouldn't cycle, and the weather was going to be below for several days in a row. If the hoses froze, our expensive hot tub would be ruined! Brian walked me through exactly what to do to fix the leak and where to go to get a small enough heater to keep the hoses warm. When my service day came, Eric was right on time, checked the service panel as a matter of practice finding a loose wire and then was able to replace the pump even though near impossible to get to location. Even if I have to wait a month for an appointment, I won't use another hot tub repair company.

Bayside Pools

4.5

Nice job with our hot tub - flush. They patiently educated us with maintenance as new owners. We…read morehope to continue working with them.

Fixed my pool pump. The guy who worked on it knew how to re route the broken pipes. The pump is…read morerunning great.

Coastal Pools

(4 reviews)

Very pleased with service from Coastal Pools, always on time, very professional. Always get pics…read morewith the service report, pool looks great, proud to offer the pool to guests. A shout out to Lizardo who has been watching over my pool this year. THANKS.

A big shout out to Coastal Pools - they've been there since installation and provide great…read moreafter-sale support. We just asked them to rush a control panel repair before family arrived and they came through as usual. Great team, great work. Jason - you made it happen!

Sparkle Pools

Customer service is pleasantly responsive and they've performed several jobs for me. New pool…read morecover, closing, and winter service have been completed when scheduled and the people doing the work are very nice and helpful.

I am writing this review regarding the service department at Sparkle Pools. Tammy was prompt,…read morecourteous, and had the estimate to us within 24 hours! She had the parts needed and due to the urgency of the situation- she had 2 technicians at my home within 48 hours of contacting Sparkle Pools to not only fix the containment piece of our filtration system but to diagnose and fix our pool heater. Both technicians were knowledgeable and were able to communicate what they were doing and how to keep the system running without future issues!! Thank you Tammy- Thank You SPARKLE POOLS!!

Lyons Pool Care

3.5

Professional pool care. Prompt service that fit our busy schedule. The weekly packages for pool…read morecleaning are reasonable and the service was friendly and well done. The gentleman who showed up was very professional and on time. He was eager to answer our questions and was very patient! I absolutely recommend Lyons Pool Care!

Just didn't work for me!! Weekly service was going to be too high based on my findings.read more

The Backyard Fun Store

4.1

(9 reviews)

•$$$

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

Sparkle Pools

2.3

(17 reviews)

David and Brenda Metts gives Sparkle Pools two thumbs up. We just had our liner replaced and they…read moredid an excellent job from start, ordering the liner, to finish, the installation. Could not have gotten better service. We highly recommend Sparkle Pools for all of your "pool services". Thank you Sparkle Pools. 5 stars all the way!!!

First, they improperly read and marked their string line for the pool installation against the…read moreactual property lines which resulted in them encroaching on the drain field easement. I had to get approval from DNREC and Kent County after the fact vs Sparkle handling this. Second, their electrician cut corners and didn't place any of the 4x4s for the equipment and receptacle in concrete, just dirt which became loose after 2 weeks. I had to dig and pour concrete to strengthen the posts which they should have don. They even violated code by running some electrical only 8" in the ground, plus they installed a lower amp c/b then what was required and didn't say anything until I brought it to their attention then they changed it out and complained. Third, I have several areas on the concrete decking that have rust spots bleeding up through the concrete due to impurities/contamination in the mix or from their equipment. I brought this to their attention and they refuse to accept any responsibly or offer any assistance to remedy the problem ... just another thing they push back to the customer which is completely unacceptable. Bottom line: look somewhere else.

Augusto and Sons Landscaping

4.3

(7 reviews)

I've heard Kevin and his group of workers for several projects. The crew is courteous. They do good…read morework and they clean up afterwards. You'd never know they were there. very reasonably priced.

Follow up is disappointing . Kevin never returns calls and did not complete what he was supposed…read moreto do to do. Don't use them.

CoverSafe - poolservice - Updated August 2026

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Lyons Pool Care

3.5

Professional pool care. Prompt service that fit our busy schedule. The weekly packages for pool…read morecleaning are reasonable and the service was friendly and well done. The gentleman who showed up was very professional and on time. He was eager to answer our questions and was very patient! I absolutely recommend Lyons Pool Care!

Just didn't work for me!! Weekly service was going to be too high based on my findings.read more

PDQ Spa Maintenance

He came to my house to fix a small leak on my pool pump and did a great job. He was very…read morecommunicative, which was very nice.

JL Pools

Great guy! Great service!! John is very communicative and does a great job keeping our pool clean…read moreand running well! He will be our pool guy forever.

Brown's HVAC Service

I was able to schedule routine maintenance quickly. Mr. Brown was professional, courteous, and…read morecompleted the job quickly. The service cost came in less than I was expecting. All around great experience!

I called. He answered. 1 point. He listened and asked great…read morequestions. 1 point. He scheduled the service call for my convenience. 1 point. He showed up, prepared to resolve the issues. Another point. He resolved one issue then, and made arrangements for the second one. It subsequently became evident we would be replacing rather than repairing the second issue, he shopped for our options, and quickly shared with us, so that we could decide. Several points scored. Reasonable price and great customer service. 10 out of 10.

Harman's Septic Care

4.3

(6 reviews)

Very friendly and professional. Had service within a weeks time. I have dealt with them for a lot…read moreof years and never had a complaint. If you need service I recommend them.

I have been a customer of Harmans Septic Care in Cambridge, MD for several years…read more The office staff is always very polite & helpful when you call to make an appt. They arrive during the appt window and leave no mess behind! Recommend them highly! Lisa Cambridge, MD

HydroZen Waterscapes

(4 reviews)

James(owner) on right in picture and Todd( construction) made my dream of having a water feature in…read moremy back yard come true. They were easy to work with ( and I am picky) professional and responsive. The results is an awesome pond free waterfall which is low maintenance (must for me) .they took their time laying each bolder, stone & pebble. Very please with the results, price and that they stand by their work!

I wanted to give credit to #HydroZenWaterscapes. The owner, James DeShazo gave up his former…read morelandscaping business to pursue his passion, working and creating ponds. He has been with me since I first moved. He has given great advice and helped me immediately during emergencies (pond leaking / pond not being clear) I have no doubt that he has saved my koi's lives more than once. If you have a koi pond or are thinking about getting one, Trust me, call them! Photos show recent expansion.

Tom Morris & Son Plumbing

(4 reviews)

Since I was experiencing problems with my water supply and a constantly running water pump, I was…read moreextremely grateul that they were able to respond to my call within a couple of hours. They diagnosed the problem and were able to repair the system in about an hour. I am pleased to have my water pump operating in a normal manner. I am not familar with the fees charged for similar repairs so I can't comment on the value of the services rendered to me. I was a new customer so I would like to believe that they charged a fair and competitive amount for their services. The service men were very pleasant and courteous; they remembered to reset the water heater before they left.

First of all, they answered the phone and responded quickly as they were in the area. Sean (3rd…read moregeneration) came over and figured out a mystery leak that another plumber could not detect. Knowledgeable, courteous, professional. Finally found a reputable, knowledgeable and reliable plumber that will be our go to.

McTeer's Heating & Cooling

Hired Mcteer's Heating and Cooling to check and service our system before turning the heat on this…read morefall season. The service tech was extremely knowledgeable and friendly, and gave me the peace of mind that our system was safe to fire up and warm our house. Our system is fairly old and he did everything needed to service and clean it. Price was more than fair and I would definitely use them again.

Screens For Less

3.0

Was very attentive for giving me an estimate but was less responsive setting up the work, then held…read moremy deposit for 6 weeks but failed to order materials as agreed then failed to do the job. He then backed out of the job, and took 5 contacts Before he issued a refund!! I would avoid by all means!!

Dustin did an outstanding job. He immediately contacted us when we sent him an inquiry for a…read morescreen replacement for our back porch. He came the following day and even though the job took longer than anticipated, he didn't rush the details of his work, making sure everything was done perfectly and he didn't ask us to pay him more. He even cleaned up some of our own previous work we had done. You can tell Dustin loves what he does and takes incredible pride in making sure customers are happy with his work. We will certainly call upon him again and can attest that if you want someone to do quality work, we highly recommend you to use his services.

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