+J.M.J+ I received…read moreoutstanding 5 customer service from Joseph! He was very courteous, knowledgeable, patient, he went the extra mile for me, and answered all my questions thoroughly. Peace & Everything Good!! Anthony

AVOID! We purchased tix to Amelie musical at Chopin theater. I received messages the day before the…read moreshow that "the theater had oversold". They offered us a refund. While annoying, I realize that stuff happens. The reason for one star was the customer service. The woman on the phone did not apologize one time. When I asked about it, she claimed it was not their fault, that it was the theater's fault. Rule one of customer service, just act like you give a darn about your customers inconvenience. I would AVOID these guys as they did not deliver the tickets promised.

I have been to the Chicago Theatre several times for concerts and have had experiences in all of my…read morevisits. It's an iconic Chicago landmark for catching live events. I like its ornate décor, the stadium style seats set-up which offers good stage view, the acoustics, and the overall aesthetics of this venue which makes it an ideal place to watch live events. On my recent (late June 2026) visit to see The Human League, Soft Cell, and Alison Moyet for the Generations tour, overall, I had a good experience. There were couple of issues that we had such as lack of cool air circulation inside the auditorium (it was hot and sweaty) and a couple of people standing throughout the show to dance, blatantly blocking other peoples' view and not caring about being inconsiderate and uncourteous to people behind them to which the theatre ushers had no problem with it. Otherwise, I have not had issues at this venue. So, 4.5 stars but rounded up to five. I look forward to going back here.

Beautiful building, been here for several performances. Friendly staff. Usually use SpotHero to…read morefind a decent priced parking nearby. Holds about 3,500 people I believe, so the lines for drinks etc can get very crowded. The trick for entry is to use the side entrance which has 3 security lines and moves fairly quickly.

Best place to get your tickets for any and all events in Chicago. Seriously can't be beat !read more

Even ChatGPT knew--Gold Coast is the ticket broker supreme!…read more I had 4 VIP Lollapalooza wristbands to sell last-minute from California when my plans to attend fell through. With just one day left before the event, I was desperate and had no idea where to turn. Out of sheer panic, I asked ChatGPT (no eye rolls please, lol) what to do--and when I inquired about a concierge-level, white glove ticket broker, it recommended Dan Finkel at Gold Coast Tickets. Let me just say: ChatGPT nailed it. Dan took really good care of me on price and walked me through the process step-by-step. It was seamless, and the money was in my account the moment he received the wristbands. But what happened next absolutely stunned me: Two of the four wristbands weren't working properly. I happened to be on the phone with Dan when the issue arose--and I overheard him calmly reassuring the new buyers that if anything didn't work, he'd send a courier immediately with replacements. And then... I heard him do exactly that--dispatching two new wristbands to the buyers on the spot. Even though the issue was on my end, Dan handled everything with grace, speed, and total professionalism. He protected the buyers, took responsibility, and made sure everyone was taken care of. This is exactly the kind of Midas-touch, high-integrity, concierge-level service I had asked ChatGPT about--and I got to watch it unfold in real time. If you're looking for someone who handles both buyer and seller with care, fairness, and human kindness, Dan Finkel is your guy. Whether you're in Chicago or anywhere else--go to Gold Coast Tickets. I'm still stunned. And yes... apparently ChatGPT really does know everything. And no--ChatGPT didn't write this review. I did. ;)

Gold Coast Tickets is the best place to get tickets for concerts and sporting events in the Chicago…read morearea. Max goes out of his way to provide extraordinary services to his customers. He treats his customers like friends and it feels so much more personal than getting tickets off of a third party online seller, and at a better price! Couldn't recommend them more.

Wow! This historic theater is absolutely gorgeous and breathtaking…read more We went to watch Kinky Boots and thoroughly loved it. The seats are comfortable, and sound quality was great. You could hear very well throughout the theater. The atmosphere was lively. Easy to find seats. Helpful staff. Even bathroom attendants during intermission to create efficiency, so we could get back to our seats as quickly as possible.

Absolutely Electrifying!!!…read more I just saw The Wiz at the James M. Nederlander Theatre and BABY... when I tell you this show is PURE JOY from start to finish!! The singing??? OUT OF THIS WORLD. Every single voice was powerful, soulful, and straight-up gave chills. You could feel the emotion in every note--gospel, R&B, soul... it was hitting on ALL levels. The costumes were a whole moment! Bright, bold, colorful, and creative--every scene felt like a visual celebration. Just beautiful to watch. And the dancing?? Whew! High-energy, sharp, and so fun. The choreography had the whole audience locked in--you can't help but move in your seat! This show is just FUN. It's vibrant, uplifting, and full of life. From the music to the movement to the storytelling, it pulls you in and doesn't let go. You walk out smiling, feeling good, and maybe even a little inspired. If you get the chance to see it--GO. Don't think about it, just go. Trust me, you'll be glad you did.

Please be advised to never order from this website…read more I purchase my tickets in early October for a Dec Concert. I was charged a $40 shipping fee for them to be shipped when on the website they were listed as E tickets to be emailed. I was concered about my tickets leading up to the concert and I sent numerous emails and phone calls to be ignored 3/4 of the time and the times I did talk to someone. They said they would call me at the end of the business day and guess what? no call back ever. I finally had enough as the concert was approaching soon and I needed to tickets and they decided to just up and cancel my order because I "complained" as any concerned customer would do after 3 months of waiting and the concert nearing would do. Now I'm fighting to have my credit card refunded. (3 weeks later) still nothing on my card. I would stay away from this company. bad customer communication and business practice.

Do NOT use this ticket venue!!! I ordered tickets for a concert - they were sent via FedEx and lost…read moreso I never received them. When I contacted the company, all they wanted to do was sell me 2 additional tickets. I was told the tickets were like cash and therefore could not be replaced or reprinted...they were not concerned nor did they try and help me out in any other way including filing a claim with FedEx (claims have to be filed by the sender). I found a way to file my own claim with FedEx because I believed they were the liable party for my lost tickets - until I found out my claim was denied because Classic Tickets waived a required signature!!! If you're sending tickets worth several hundreds of dollars that are like cash and cannot be replaced, why would you not cover your bases and require a signature upon receipt???? It can't be due to cost because the customer pays top dollar in processing and shipping fees. This company only looks out for themselves and how much money they can squeeze from a person.

I found an amazing deal for Hamilton tickets out of state and was willing to make the trek over the…read moreweekend at the price of a lifetime so I made the purchase unbeknownst to me of all the negative reviews out here. I immediately received a confirmation email of the purchase to wait for an email with details for the electronic transfer of the tickets. Mind you the show is 4 days away so after 19 hours of no further word from the seller, I worried and found all these frightening reviews so I called my bank to see about disputing the charge which included the insurance in case I needed a refund. By the way when I reached out to the insurance company using the link they sent me, it said they could not locate a policy number with my name and number. So don't bother with the insurance in my opinion- just a way to give them an extra $25. The bank suggested I try to reach out before I perused the disputed so I emailed them using the same email I got with the confirmation number. I was polite, brief and asked for an update. I received a very professional and friendly email reply within 20 minutes suggesting I wait and explaining the process a little better about waiting for the seller to contact me via email. Then not 30 minutes later I received an email with the ticket transfer from Ticketmaster and after I signed into Ticketmaster I was able to transfer the tickets easily and quickly. Maybe it was luck but all worked out splendidly for me despite many of the other horrifying reviews. Just be patient, courteous and give them a chance because once they have payment your best bet is to use kindness as your weapon of choice and see how much further you will get like I did the very first time. Hope this helps some folks but I might stick to purchasing straight from Ticketmaster in the future but if you made a purchase and don't hear back quickly just send them a nice note to ask and you might be surprised at the outcome!

Terrible - 1 hour before still didn't have tickets! Unacceptable. Basically they said sorry the…read moreseller doesn't have, here's your refund. I had my whole family with me at diner before the show and no tickets!!

Came here in October and it was a phenomenal show! I did not want the night to end. Dinner and a…read moreshow indeed. Cabaret meets cirque de soleil style acrobatics. Some of it funny and entertaining, some very sexy and risque the crew here did an amazing job at keeping the crowd engaged. Nice intimate setting yet elaborate. I truly loved the show itself. Kudo's to these amazing acts! From singing to dancing, juggling and so on this show is a must watch when they return. My favorite was the two who had the sensual intimate acrobatic act. Classy yet sexy. Food was great as well, drinks flowing and we also got a Birthday dessert for one of the gals in our group. Absolutely worth the price, this is definitely one for the memories.

A posh circus on the 14th floor of the hotel Cambria in the middle of the Loop- yes. Emphasis on…read moreposh. Pictures will do no justice to this space - it's a glam tent. The performances were all extra ordinary including comedic acts for its slapstick artistry. I especially found the King Kong bit inspiring. As for the rest, the aerialist, juggler, gymnasts etc all were first class and surprising since early on they are part of the " schtick" latter they will reveal their talents. The live band makes a difference. We had the Rosemary Parmesan fries which were probably one of the best fries I've had. Next, dip that in the aioli sauce and it's a totally different experience The charcuterie board is really packed for $25 a good buy. It would feed two The staff is really great!!!