We've been using Eli's services for over 5 years now! Simply put every aspect of his business is…read morefirst class all the way. Totally reliable on-time pick-up every time! Thanks Eli!

My driver was amazing and patient. My flight was very delayed yet he kept track of us and ended up…read moremeeting in the airport since the holiday traffic was wild that night. Clean car, easy access, and a polite friendly driver made for a good experience.

Amazing experience! Our driver was early, helped us load everything, and was a very courteous and…read moreprofessional driver. Will definitely use them again when we are back in the area!

Stanley NG was our driver for 6 hours on the 11/14 really as a "tour" guide, not just a fantastic…read morelimo driver. He was spectacular and fun as we went about everywhere we wanted to go in the area that we hadn't visited before. He was challenged to take our general list of places in and around Seattle and go for it. We were in town for a football game so we even took a drive through Wash U's campus which was beautiful. He go wherever we wanted to go. It rained the whole day but we charged ahead anyway. Stanley has lived in Seattle for 22 years but also in New York City. He was a professional photographer for Atlantic monthly. Sort of an artsy guy with two grown daughters...graduates of Wash U. The car was luxury, comfortable and spotless for the two of us. Given or 85 years, he made stops comfortable in the rain and stayed close by and picked us up in minutes when we texted. This is go to company and Stanley was beyond expectations! RBT from Indiana

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Excellent, safe driver in clean new car who got me to the airport in plenty of time and with tips…read moreto get to my gate faster. Just the best experience.

Max is amazing. Fantastic driver and customer service. I use this service regularly. thanks Max!read more

Disappointing experience on our special day. One extra star for the drivers, who weren't…read moreunpleasant. We used Seattle Platinum Towncars for transportation to and from our wedding ceremony. Here's the chain of events: - called to make the reservation (side note: the greeting is "hello?" when you call. Yikes). Made a reservation and was promised an email confirmation within the hour of calling. Never received it and had to call. - was finally sent the confirmation via email. One of the addresses was wrong. - Emailed back asking that it be updated and reconfirmed. Never heard back. - driver picking us up was 18 minutes late. I get that traffic happens, but isn't it the responsibility of the driver and company to compensate by re-routing or leaving sooner? - car we took to the destination smelled of old cigarette smoke. - car back was 5 minutes late. We would have been better off with an Uber or the bus.

We always use ABE for our airport transportation, but this week for the first time, we utilized his…read moretown car service for a dinner reservation. What a great experience being picked up at our north Seattle home, and driven to a restaurant in West Seattle during the busy World Cup time. We arrived all relaxed to meet our friends and for the return trip home, there were no worries about driving after enjoying drinks with dinner. As an added bonus, Abe planned ahead by bringing a step stool, making it a snap for me to get in and out of his comfy Chevy Suburban. Thanks Abe! We look forward to using this in-town service again!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).

Good communication and kind staff, good rates, effortless experience. Would book again :)read more

I hired a ride for my cousins that were flying into Seattle from St Louis…read more After reading the reviews and getting quotes, Walking Platinum was most impressive. This company is the BEST! If you want to impress your guests, ride in style and have the most professional driver(s), call Walking Platinum! I will always hire Walking Platinum in the future, and will recommend them to everyone! Thank you Jason for your amazing service! Patti

We used Pacific Northwest Limo for my wedding last weekend in Snohomish/Bothell. Emir, the driver…read morecommunicated with us the whole day and we appreciated that so much. Emir was very professional and kind. The Mercedes sprinter van itself was luxurious and we had a great trip. Thank you for a great ride! Would definitely recommend and use this service again.

Flawless service. We had them take us to the Anacortes ferry from Seattle and back for…read morewhale-watching purposes; both drivers were beyond reproach. When our pickup driver arrived, he even held up a tablet with a "virtual" sign with my name on it. So adorable. I know a lot of drivers do that, but still. It made me feel so important. Also it helped me find him. Hire them for your car service needs in the Seattle area!

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.