from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

I had reached out to B&B when a rangetop I purchased was too big for the granite space I had from…read morethe last range. They came in and cut the granite quickly, made sure the dust was contained and removed, and made sure the range top would fit properly. I will leverage them again when the time comes!

We needed a hole drilled into our quartz countertop. We got a quick response and same day,…read moreaffordable work.

From start to finish, Tom was a pleasure to work with. They were incredibly flexible and…read moreaccommodating throughout our project, even as our schedule kept shifting. As new parents navigating a kitchen remodel with a newborn, that patience meant the world to us. They went above and beyond. Truly a family business that treats customers like family AND they had great pricing. Highly recommend!

I contacted Atlantic Tile and Granite for a countertop project and received an initial estimate…read morefrom Tom St. Clair. Before moving forward, I asked several reasonable clarification questions about what was included in the quote, such as removal/disposal, templating, fabrication, delivery, plumbing or appliance reconnection, timeline, etc which was unclear in the quote. Instead of answering those questions, Tom responded in a dismissive and unprofessional way, asking whether I had read the estimate or looked at their website, and saying I could call him if I was "serious about doing business" with them. As a customer, I believe it is completely normal to ask detailed questions before hiring a contractor, especially for a home project involving cost, materials, and installation details. The lack of clear answers and the tone of the response made me lose confidence in moving forward with this company. Based on my experience, I would not recommend this company if you expect clear communication and respectful customer service.

We decided to drop by to check the place out without any notice. They were very friendly and…read morehelpful in showing and comparing the various materials they had in stock and could order from their vendors. Even right between major holidays (Thanksgiving and Christmas) they were able to schedule the templating and the installing within a week of each other to complete the job. Both the person templating and the people doing the install were very professional and quick. The templating was laser measured and took less than 30 minutes. The installation was a little over an hour and they attached the sink and drilled the holes for both the faucet and the airgap/push button onsite. Working with Granite Global was as easy as you can imagine. I would definitely give them a look if you are in the market for some new counters.

Very professional service, great communication, and efficient! We are very pleased with Global…read moreGranite's work installing our new countertop.

Couldn't be happier with the counter tops! Came in at estimate and promised timeframe. Highly…read morerecommend - also best price in town!

I cannot say enough great things about Seattle Vegas! I had them do our closet island about a year…read moreago and when it came to our kitchen remodel I knew I would be going with them. They do such beautiful work and absolutely love how it's a family business with dad, son, daughter and so in-law. I would recommend them above any other company!! They were on it with everything from ordering to scheduling and installing stress free. If you want your house done right then I would go through them! Thank you!

I contacted Samir for the quote and He was fast and very helpful in providing all the details. Good…read morepricing. Installation crew were professional . They made sure everything looks good and cleaned the place. I'd highly recommend this company

Okay. I just want to say that it's really hard to find good, honest service these days, but I…read morethink I just found it with Complex Granite & Marble. I called Samir for an estimate to repair some major etching on a polished marble table I thought was going to require a major fix. He responded immediately and came out the following day. He took a look at the table, determined it was an easy fix and went right to work. The table is back to looking beautiful and it was all done for free!!! And this was from someone who drove all the way out from Kent to Sammamish!!! How about that? Needless to say, I'd highly recommend Complex Granite & Marble for your next job.

We worked with Evergreen Granite this summer and it was truly 5-star. I highly recommend them…read more Some background. We were doing a full renovation of our home, including a full kitchen remodel. We decided to use Quartzite and understood there would be a number of challenges ahead, including very tight budget and time constraints. We had several contractors working simultaneously, and inevitably hit budget overruns and time delays. We interviewed and worked with several other major countertop vendors, and not only did their customer service leave much to be desired, but our selected vendor fell through at the last minute because they oversold their material. When we reached out to Evergreen, from the start everything was different. We were dealing directly with the owner, who supported us through the whole process, from slab selection to fitting, installation and everything in between. The quote was highly competitive and market-aware, payment was very straight forward and, though we had minor unforeseen issues, they were completely and masterfully handled. Even after the installation was done, we needed help with an issue that was totally outside his responsibility. In the end, we came out ahead of our remodel schedule, within budget, and with a fantastic kitchen. Truly, cannot recommend it further!

We liked the Waypoint cabinets but they would be around 10k for a 8x10 feet kitchen. We went on a…read moreSaturday but it was already closed by 3pm.

Harbor Stone Works did an exemplary job for me recently. The marble countertops they installed are…read morebeautiful...and everything I had hoped for. I can't recommend this company enough. Chris, the owner is a great communicator. He answered the phone (unless he couldn't hear it because of the noisy machines in his shop) and returned calls promptly when I left a message. He also texted me when I contacted him through that method. He gave a clear, written estimate and held to it. The work in my kitchen was done in a timely manner and attention was paid to detail. I had 2 other estimates before choosing Harbor Stone Works. By far, this company offered a better price and service than the others. Thanks again, Harbor Stone Works! Sandy, Enumclaw, WA

From the owner: 3cm quarts kitchen read more