Excellent service in every way except for the price. It said on the app the "estimated " price would be 7-9 dollars to go 1 mile which I thought was fantastic. But then I got the bill and it was $19!!! I called customer service and they said it depends on traffic etc. why would you put an estimate that is less than half the price of the real bill? read more

They should hit better driver. For my ride from Downtown Hotel to the Airport, he went to the wrong lane (arrival instead of departure), and he was about to force me to get off the car at the arrival lane. So I asked him to go back to the departure lane. It was jammed at the airport. Also he couldn't help for my suitcase. He is a big tall guy, but he said he has a bad back. I am 5'4 skinny Asian.. Wish he could have helped me a little. And he finally charged me $85 total. I feel really ripped off, and was taken advantage because of my broken English? I will definitely never use it again. read more

They never have a live person to talk to. The AI doesn't understand anything They treat you like dirt and don't care when they leave you hanging. When they say acar will be right there don't believe it read more

We had a great taxi ride with Aiden from Seattle Yellow Cab. We disembarked from the Clipper Ferry at Pier 69 and were inundated by a bunch of guys with a line of regular cars trying to sales pitch us. Aiden drove up in his Yellow Cab. We knew he was the real deal, licensed, and backed by Yellow Cab. We made our flat rate deal up front, which he honored. Aiden was courteous, fair, friendly and a very good driver. I cannot speak for all of the Yellow Cab drivers, but Aiden gets 5 stars!!! Thanks Aiden. Signed, The Southern Girls read more

GREEN CAB #1026 At the Seattle Ferry pick up area, I was told the fare would be a flat $50 to the airport. However, when we reached the Delta drop-off area, he claimed it was $55 due to high gas prices and refused to honor the earlier $50. When I handed him my card to pay, he pulled his hand away and said paying with cash is quicker. Then, with frustration, he questioned me about not having cash three times before running my card. For some reason, he then tapped the scanner after removing it from his phone and told me it had my information. While getting my luggage, he mentioned something about being Christian and wouldn't be dishonest. The vehicle had such a strong odor that he left a couple of the windows slightly open for the entire trip. I will refuse to use another taxis in Seattle and plan to stick with Uber. read more

Seattle Yellow Cab - Cab number - Taxis Near Me - Tukwila, Washington

Unsafe, scary, and unprofessional drivers. I was berated and verbally abused by a driver who hit my car making an illegal left turn onto the main road. When I rolled down my window to let him know that he had hit my car and to pull over into the next lot, he yelled at me to "MOVE" and to "GO" and called me a b**ch, among other profanities, denied wrongdoing after I finally got him to pull over, and then proceeded to threaten me when I showed him I had evidence. I made my exit pretty quickly after taking some more pictures and video as I was alone. He cursed at me the whole time. I called Yellow Cab to report the accident and to let the regional manager know that I would be following up with possible legal action as the driver refused to provide me with his information and made threats against me. He tried to gas light me by saying they didn't know the truth as it is a "he said, she said" situation, even though I had photo proof of the car accident and videos of the driver yelling at me. I merely wanted to make sure it was well documented in case this driver had a record of intimidating and abusing women. The manager then said Yellow Cab doesn't claim responsibility for incidents like these since drivers are contractors and they own their own car and buy their own insurance. He unsympathetically offered to give my personal info to the driver (very safe and assuring) and said there was nothing more he could do and hung up on me. I decided the damage, thankfully mostly minimal, wasn't worth getting in contact with a weirdo or being yelled at again. I just wanted to warn you all. read more

One of my very rare three-star reviews. Not horrible service, and actually all my drivers have been very nice and generally prompt. No problems when I didn't have my car. However, their prices have jumped to a $3.60 drop and $3.00 a mile, so for me, yesterday coming home from the body shop, a five-mile ride in traffic was $30.00 which included a $5.00 tip. Sure, it was worth it because I like the comfort of being in a car, not the stagecoach bumpity-bump oh, you, chitty-chitty bang bang bump the bus offers, even for my discounted rate of $1.00. They have flat rates to the airport, but that's it as far as that goes. read more

Driver was on time for an early morning ride to the airport. Clean car, friendly helpful driver. Website & mobile app could benefit from some UX work, but we got there in the end. read more

I thought it was too good to be true when I downloaded the app the evening before my trip and reserved a cab for 9:30 the next morning. The driver pulled up precisely at 9:30. He asked where I was going and I said, Sea Tac Airport and he said right. I was leaving from Beacon Hill but the driver started heading north towards First Hill. The dispatch comes on ( the fare was already at 13.70) and tells the driver he has picked up the wrong fare and through repeated exchanges kept hearing the amount accrued said wrong several times. She then directed him to head to the airport and she would get another cab for the other ride needed. When at the airport the driver tries to add the $ 13. 70 to the final fare which I told him was ridiculous because that was not my fault. So no charge for that, yet it made me question what in the world was going on with Yellow Cab? Cannot recommended. read more

We had the pleasure of securing a yellow cab from the Seattle airport to The Four Seasons hotel yesterday (7/16)... Around 4:30 PM... The driver was Saied (spelling) ... a very pleasant gentleman and excellent conversationalist... We we enjoyed our ride and would highly recommend him. read more

My fare was SIGNIFICANTLY more then the app estimated it would be. A small difference is understandable but I chose the service based on the price and feel duped. DO NOT TRUST THIS COMPANY read more

Seattle Yellow cab has terrible reviews for a good reason. My daughter picked up one from SeaTac to my home in South Sammamish last week. The driver's car did not have a meter. It was a 2015 Toyota Sienna with a handicap ramp. This ride usually costs around $70.00. My daughter was charged $120.00 plus tip. The driver was on the phone the entire ride. This driver clearly ripped off my daughter. I contacted the company right away and for a week later with no helpful response. Do Not Use this Company!!! read more

Called for a cab last minute. It arrived within five minutes of my call. Professional, courteous, knowledgeable driver. The only delay was traffic inside the airport, over which the driver had no control. And even with a generous tip, the whole thing cost me 20 bucks less than the price Uber quoted!!! Don't buy the hype--use taxi cabs. The drivers get more of the money you pay and they deserve it. read more

the driver today asked for cash instead of card payment at the end of the ride . I didn't have cash and he asked again before he accepted the card. i gave a 20 % tip and then he added a dollar he said was for some fee . i don't know if that was legit or not read more

I have used Yellow cab four times; two rides were acceptable; the other two were abominable. On the bad rides, both drivers scammed me by (1) taking long, LONG routes, (2) one cancelled the ride forcing me to pay outside of the app with the amount he charged being 250% more than the app showed, (3) both drivers had extremely limited English language skills and unintelligible accents. Yellow Cab hires bottom feeders. I've had enough of and won't be using Yellow Cab again anytime soon. read more

Driver dropped us at airport and left in a rush without giving us everything from the trunk. Called dispatch multiple times and was denied by the driver. App showed no information of the vehicle and driver contact, which now feels very unsafe and doesn't leave any traces for customers for after-care if incidents happened. We cannot contact driver directly and was told by dispatch center that driver said there's nothing in the trunk. That was purely lying because driver does not want to come back even after 5 mins of drop off - maybe off for the next ride and don't want to bother to come back. But how am I going to trust someone to pick me up to the airport knowing my home will be an empty house? We actually immediately called when taxi pulled away, but took 5 minutes for dispatch to make contact with the driver. We even offered tips and still got a cold answer. The company is incapable of resolving such issues and incompetent to manage their drivers. Will ban the taxi services despite the lower price than Uber/Lyft. TERRIBLE. read more

I asked for a cab with a meter, and the driver confirmed with the lady at the airport that I'd requested one. Once we were in the car, he was pretty friendly and chatty. But when I asked about the meter, he said it was a flat rate. I pushed back on that, and he switched to the meter but was really rude about it. He mentioned he could've given me a better rate, then slapped on an extra $1.50 for an airport fee, and didn't help me with my luggage at all. read more

Dawit was great! He was our driver on the way to the restaurant (They have a wheelchair service van and he was super helpful and polite!) However if you need a later return ride after 7pm BEWARE, after Dawit was off work we waited for 2 hours and ended up having to get an Uber after sitting in the freezing cold for a no show. We kept calling but they kept telling us it would be another hour! They should have told us the truth and just said they weren't coming. Nobody available to drive the van I guess??. We'll never know. But only ask for Dawit and find out what time his shift ends before you book it! read more

Always on time, and great pricing. My drivers have been professional. I recommend them highly. read more

There are a lot of bad reviews here, but I recently was injured and unable to drive, so I took a Yellow Cab to the ER and home again. Both rides were prompt, the drivers courteous, and the cabs clean. I could see the meter clearly from my seat in the back. I would always rather take a taxi than a rideshare, because taxi drivers are screen and have to pass a test to get a licensed, whereas anyone can drive a rideshare. Good experience with Yellow Cab. read more

I highly recommend this driver. His cab is immaculate, he actively looks to make his customers feel comfortable and even puts the passenger seat all the way forward to maximize legroom in the back. Now, I know this seems as if it's not that big of a deal, ... but trust me, it makes a huge difference and increases comfort immeasurably If you get a chance to request a specific cab, this is the one! Good driver, great man who understands hospitality TOYOTA PRIUS - Driver ID: 10984 Car ID: BPM6936 (Cab#483) read more

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Took a taxi to the university district back and forth from the airport instead of renting a car and throwing myself on those freeways. There was some confusion at the airport, 2 people calling me not knowing of each other, no clear indication of where they expected me to wait, so I ended up waiting 20mn after running back and forth from the parking garage. Sigh. Then the driver spent 15mn talking on the phone while driving, hands on. The app has no way to communicate with the service or better the driver directly (you only get the company number when the driver calls you) so that definitely needs improvement. But the trip back was very smooth, that driver very nice, and all that for about half the money of another car service. Definitely check it out. read more

Now more expensive than Uber. There goes their one advantage. Likely the last time I'll be taking a yellow cab from the airport. read more

We used Seattle Yellow Cab from Pier 66 in Seattle to take us to the airport. We paid cash. Unfortunately, we left a bag with a jewelry case in it inside the taxi. Less than 30 minutes after being dropped off, we contacted the company. They have been useless and not forthcoming of name of the driver. The driver didn't even declare the trip with the company and kept the jewelry. Clearly, Yellow Taxi's management knows they have a serious problem. As a last result, we had to submit a Police Report, Consumer Protection Report, notify the Washington State Attorney General of the tax fraud by Yellow Cab Drivers, and pursue retaining a private investigator. If you make the mistake of taking a Seattle Yellow Cab, take a photo of the taxi license plate, a photo of the driver, and pay with a credit card. read more

Cost $55 to go from pier 91 to Ballard locks, about 4 miles. Also, driver got stuck in construction traffic if he was using apple maps he could have avoided. read more

It was scheduled to be a round trip to store, staying around 5mins. The driver told me he wouldn't wait. Yellow cab said they were sending another cab to pick me up at the store. They sent it to the apartment I'd left from. They sent another cab, a very nice driver. A 20 minute trip turned into 1.5 hours. read more

The driver was amazing. Charged me 100 dollars to get to isaqua from Seattle to pick up meds. We talked medical stuff and he was very kind.

Pre booked a cab to the airport and received text confirmation. I waited 20 min, tried to call the co, got a message. No show. Driver called. But it was too late. I hope they don't charge my card. App is also funky. Easy to book and enter your cc but also often freezes when you're trying to find a way to contact them when your ride doesn't show! read more

Terrible experience with Yellow Cab today! After they accepted my booking, the tracker said that the cab would be there in 4 minutes. 30 minutes later, still no cab. Finally it started to move on their tracking map - it drove to a location about three blocks away and stopped. I waited another ten minutes, then decided to walk to the location shown. I carried all my luggage to the taxi stand where they had stopped, and my cab was there. As I ran up waving my arms, they decided to cancel my booking and drive away. I almost missed my Amtrak connection - and my wedding anniversary dinner! read more

Absolute rip off. Driver took us way out of the way to run the fare up. App quoted a much lower price. Emailed company and received a response that he was avoiding a toll. read more

I haven't used the service but just had a cab tail me down a residential street then when they had the opportunity to, come around and break check me. It's 8 am and the speed limit was 25 mph, I refuse to put people in danger on this street by going above the speed limit. The cab number was 599. read more

30 minutes late for pre booked cab. Why confirm a pre book if you can't meet a commitment. Please consider that your customers may be adversely affected as we are at this point. read more

I had a reservation for 4am from local major hotel to Seattle airport but the driver never showed up. This is my first time so I may try again but this morning I almost missed my flight. read more

Have missed several medical appointments due to Seattle Yellow Cab. My dad is wheelchair bound, has several weekly medical appointments, so we were using Seattle Yellow Cab. A few drivers were pleasant, but most of them were rude. Completely unreliable service. We have missed two appointments due to SYC showing up too late to make the appointment, or them outright just not showing up. They use the tired old excuse, "we couldn't get anyone in your area to pick up". Mind you we make a reservation for all pick ups- day before. Making a reservations then means nothing. Medical appointments are difficult to schedule and we get charged for no-show. We are done with SYC- there are other options. If you like unreliable, mostly rude, transportation- Seattle Yellow Cab is for you. read more

A friend of mine was murdered by a cab driver, so taking cabs are an issue, however, sometimes there is no other way. I do not believe in Uber and Lyft for safety reasons I use cabs because they are traceable for the police. The last time I used this cab company was over 3 years ago. Back then I called every ten minutes to make sure the cab was on the way, as previous trips they would cancel and not tell you, or say you were not there when you are. 3 years had passed and I thought they would care more because Lyft and Uber have been edging out their business but no. No they do not care. This time around I called and was told it would be 45 minutes. At the 40 minute mark I called to make sure it was on it's way. I was told I cancelled it. Obviously nothing had changed, I said so and booked another one, that I waited 20 more minutes for, and I had to return to calling every ten minutes. This cab company is always, always late, more than half the time will cancel without telling you and you have to continually call to find out where your cab is. On top of that if you are local and know your way around they argue with you about the route and usually the driver has only been in the city less than 2 years. They send text messages without consent and are generally rude. Poor customer service. I will be using Town Car from now on. read more

Seattle Yellow Cab - Always Photo The Cab Number! - Taxis Near Me - Tukwila, Washington

We called for a cab and the lady said she could not get a cab for six people they sent it anyway and it wasn't for six people. Before that we had taken yellow cab from the Pier 91 to the market place and ask the gentleman who we would call to get a cab to pick us back up and he said he could do it. He then proceeded to take my sister's phone number, but he never called us back. I've used yellow cab in many cities and have never had a problem like this read more

Zab and Shawn at the call center are completely unprofessional. They are demeaning and tried to deceive me by telling me they couldn't disclose their supervisors name so I could file a complaint. Shawn wasted about 15 minutes of my unpaid time, before admitting she was obligated to provide a way for me to file a complaint. read more

My brother lives in Federal WA . His siblings live in eastern WA and out of state. Unbeknownst to any of us , my brother was in so much pain on Easter Sunday he called a cab to take him to Urgent Care. My brother is 80 years old and was recently discharged from 100 days in Rehab for a fractured ankle. He was overcharged and the Cab driver insisted he pay in cash. My brother was too sick to argue. I find this behavior outrageous and totally unacceptable. This is the 3rd time in one month he has had a negative experience with Yellow Cab! read more

Terribly unreliable! I missed an appointment. Not acceptable leaving me standing for 25 minutes after I was told the cab was 5 minutes out. read more

Horrible service. I have tried to give money to the "little " guy and use yellow, but I have been treated very poorly a couple of times, and will never use yellow again. read more