Nice job on my tank. Thorough and priced fairly, I'm going to use them consistently moving forward.read more

You as a customer need to know they have an unstable bridge that you walk over which has been…read morethere forever, not safe. In rainy weather it drifts water all over you as you walk to the only front door on steps that are now wet people should know this as it's unsafe for potential customers. Under the new ownership from Canada, I find disrespect, I find Rudeness, I find selective customers taken care of by the new owner and another employee while I was personally ignored, & treated badly. This was not the first time and it is the last time!! The products are overpriced and I'm not paying that kind of money and have bad service. There's only one person who works there who is a decent nice employee and treats every customer fairly.. the rest are either clueless. Do not know the inventory or just a plain mean.!! Unfortunately this is my review for the month of February 2026 with their so-called 50!year Anniversary These people have not been here for 50 years. They only took over a year ago and I do not see the quality nor the caring that used to be!! By the way, this is not the same family owned Pet Store business anymore. This is new ownership by snotty people from Canada that don't care about their customers and I am one of the ones that has been mistreated by one of their employees who thinks it knows everything and is very rude, ignores customers like myself I am not the only one this employee treats badly. The individual goes by the name of Mz T for this review of mine.. I am not used to being Mistreated & it is unacceptable behavior! The following is a letter to the new owners from Canada:: Today!!! the last day of January 2026 Not One person said hello to me!! And there was only one customer & she had both one employee & the new self important owner helping & I was completely ignored! I wasn't even said hello to? So unfriendly so unkind I'm not impressed at all! The only person who was nice & greeted me was the dog Trainer Laurie who doesn't work for the Pet Store Fins Furs Feathers but greeted me with a smile which is more than I can say for anyone else in the store! She asked employee mz T who is only an expert at being mean, who has become incredibly even meaner with this new ownership from Canada because when the owner is ignoring customers, this employee feels it's OK to do so and more The name begins with a T, who was asked to come answer a question she didn't know the answer to & this employee refused! To answer , walking away around a corner oh so importantly I understand Miss T has treated other customers in similar fashion for no good reason . If anyone that worked for me mistreated my customers in this manner, they would not be working for me very long !! PLUS Unbelievably I think I overheard your new owner saying some thing nasty about me under his breath like "stupid idiot" ??? I will be making some positive changes which will not include this type of pomposity & Creepy, cruel behavior I didn't deserve. It was embarrassing & I'm not into it at all!!! Ever hear of Yelp!!!!? It's worldwide .... People should know what to expect!! BTW This isn't the way to be successful here In Boca Raton even though Boca has a reputation for a snotty attitude. Usually those businesses do not last very long! nor would they last anywhere! When people choose a store, they should be treated with kid gloves be called by their name and be served with respect, and this is true of any business. This does not happen here and I've put up with it for a year. This last weekend was the last straw.!! Many many many blessings on your path. Cherie

I wanted to try "SMALLS" frozen cat food. Only small pet stores sell it, so I found this store. To…read moremy surprise it was a very different idea of a pet store. When you walk in you are greeted by a pond of live fish. I almost fell not knowing that I was walking on a "bridge" but ok. The staff was nice, showed me where the food was. Easy to check out. They had a few pets to adopt... birds a bunny. Super cute. It was a cute place. I would go back.

After reading all the reviews I almost didn't go but I'm glad I did. I see why some people…read morecomplained because I saw two guys in the store and one of them is definitely unapproachable and grumpy or to least appear so. Squeeze right by me without saying hello welcome to the store, anything. No friendly face there. The next appears to be a younger guy who approached me relatively quickly asking me if he could help and he did. I did see a lot of aquarium tanks to the point that is very cramped in there but all the tanks the water looks nice and clean and they must have almost every kind of fish there is LOL. I have a tank that has not had any maintenance in a long time and they tested my water for a dollar and told me my problems and then helped me find an inexpensive test kit to check up on it also told me how I will fix it. The cat was reasonably priced so I bought it and I was grateful for the advice. It might just of been a bad day for the other gentleman but I would not want to go to the store and find them to be the only one to take care of me and I would probably shop more if the younger guy was there alone LOL. It does not appear to me, although I'm in no way an expert for sure, they had a lot of things to sell other than these fish because I didn't see many isles you can walk down and browse for things to put in your aquarium like even basic things like thermometer. I guess I'm intimidated to go back there because it looks like the grumpier man in my opinion just talk to a friend of his once in a while but does not engage customers and it looks like you really have to know a lot of things before you go in there so you can ask some thing intelligently knowing what you want. It is the polar opposite of Petsmart or pet supermarket who are really friendly but don't have a lot of expertise and nothing really elaborate

Always helpful. They may not tell you what you want hear but it's the truth. listen to them if you…read morewant a healthy aquarium

Went in with a few friends who were picking up food for their reptiles. It was really nice to walk…read morearound and take a look at all the animals they had. Sal was super helpful and fun to chat with. My friend and I asked him some questions about the animals they had and he took the time to talk about them and answer our questions. I also noticed a cat tree by the door, and when I asked Sal about it he brought out Richard! Richard is the very handsome shop cat who accept tons of pets and even supervised our checkout! Thanks Sal and Richard!

I cannot say enough good things about this place. My children wanted a new pet and I wanted…read moresomething simple and easy. We walked in with one creature in mind and when the kids decided that wasn't going to work, they pulled out our new family member from the backa leopard gecko. They were so informative. So helpful with educating getting us set up. The prices were great. I just can't say how amazing the store was. They handle all of their creature

Wow, super impressed. Amazing job took me the same day was ready in 2 1/2 hours like she said he…read morewould be my dog buddy. Looks amazing. I am so happy I highly recommend you go to four paws by THAMY.

Amazing work Very professional and they treat your baby very well, very satisfied in the price is…read moregreat too

I absolutely love Splash and Dash. Eric has been amazing and takes such great care of my pup…read more The price for the membership is incredible and I would highly recommend it to anyone. They do a great job at washing my dog and making sure she is completely dry. My dog's allergies have almost completely gone away since we have started giving her weekly groomings. They also send pics of my pup while she's getting her baths

This place is most definitely a spa in every sense of the word for our fur babies. I called and got…read moreMilo in the very next day. Milo is a senior, 14 yrs old and they took extra care with him. Eric at the front desk was spectacular greeting us both. I also got to meet the groomer who was sweet and kind. I would recommend Splash And Dash to anyone who wants to pamper their pet. They also have great deals if you want to come and benefit by those. Thanks guys for the great job you did on Milo

This vet is truly the best we have been to and we have been to many. The place is very clean and…read morethe staff is very nice.

Gary and his team are the best. I have been with Imperial Point for more than 10 years. They…read moretreat my fur babies with care and gentleness. I cannot give them high enough praise!! 10 stars!

Nice friendly !!! They answered all the questions I had about my fish and tank maintenance!read more

Looking for a few colorful fish (not goldfish) and a tank as a gift for my daughter…read more The employee assisted me finding a few fish that would be reasonable size for the circumference of the tank and I'm no expert in the field of amphibious aquatics. These swimming critters ranged from $15.00 to north of $450.00. I knew that she would like multi-colored fish and this store had many options. The Tomini Tang and the PJ Cardinal were cool looking fish. They also provide fish tanks and accessories including fish food and cleaning products. Love these mom & pop stores which give better one on one customer service than the corporate pet shops.