Do not use. I booked Johnny and his team to help me move. I secured the storage unit and trucks for the day and I was completely stood up. I called Johnny multiple times with no answer. I sent multiple text messages and was ignored. I again reached out asking for reimbursement on the money I spent hiring them and preparation and completely ignored. read more

The move was scheduled for 10:00. At 3:00 we were told they could not get a truck and the move would have to wait until the next day. That was not an option for us so we cancelled and had to get friends and family to move us. They still have not defended my deposit after MULTIPLE requests and reminder. Not reliable or trustworthy. read more

Worst moving experience I've ever had. I wrote them about my experience. Zero response. I do not recommend them. My email to them... I used your services last month, and I wanted to let you know that my move with your company was an absolute nightmare. I'm just now reaching out because the move has been so upsetting that it's been so difficult to process. Philip was the lead in our move, and he was plain awful. He's arrogant and has a listening problem, which is a horrible combination. He wasted so much time thinking that he knew best based on his experience. He was argumentative when it came to me giving him input on certain pieces of furniture and how it should be moved out. He blew me off a few times as well as my son when we mentioned the best ways to move furniture through doorways. While they were packing up the first day, I told Phillip that I was afraid that my stuff wouldn't fit in the trailer. I mentioned it to him as well as TJ and Logan. Phillip kept reassuring me that it would all fit and that he knew what he was doing. Guess what? I needed another full sized trailer! But I took his advice and waited until he came back the second time, and that lost me so much time with my move. Logan was very rough with my belongings. He was slamming boxes onto his cart that said fragile on the side. My son (18) pointed out that the boxes were fragile, and Logan shrugged his shoulders like it was no big deal. The time blocked for our move wasn't near enough, and my children and I all pitched in. My furniture was damaged. Phillip literally stood on a kitchen island that my late husband had made me and warped the top. My son mentioned to him that he shouldn't step on it, and Phillip wouldn't listen. I eventually had to tell him that he was warping the top before he'd even get down. And what's more upsetting is that it's a food surface. He had his dirty shoes on the surface of my kitchen island. Why wouldn't he at the very least stand on one of the many moving blankets that I supplied? My anxiety was through the roof! Also, the movers came unprepared. I had to loan them my ladder. It's a good thing I had one because they weren't prepared to stack things very high. Also, the movers asked me for drinks. Why? Why is bringing food and beverages not a thought? I don't know of a single job out there where workers are given free food and drinks. I did supply some food and drinks for them. But why is it my job to make sure they have these needs met? I ended up having to rehire the movers to come back on Saturday, and Phillip show up with his son. Phillip asked me if my son had the chance to take his bunk bed apart. Well, no, he sure didn't because Phillip said that he was be showing up with power tools that day to make the process quicker. Well, he didn't bring tools, so he and he son took their sweet time taking it apart. They both smelled absolutely disgusting. Deodorant is a magical tool that they should consider, and given the level on stench a bath every day would be extremely beneficial. It took them 5 hours to load about 8 feet of trailer that day. They disappeared several times and moved slower than pond water. Phillip's son, Maverick, seemed to think moving was fun and games and little work. He was quick to tell corny jokes but not quick with moving anything. He also made it a point to make sure that I knew his father was the lead for the company. ??? Phillip had told me that he only needed a couple hours that day, but that time sure got stretched out. I paid over $500 for very poor performance that day. What's worse is that Phillip wouldn't hurry up and leave when he was done. The smell was bad enough, but dealing with his obnoxious behavior longer was the worst. I had to tell him it was time to go. I ended up having to hire another moving company to finish the job because I couldn't deal with Phillip anymore. You need to realize that he's not helping your company at all. Once we got the trailer to my storage unit, I got to see just how poorly the packing job was. Fragile boxes were smashed and even packed in sideways. A shelving unit had boxes shoved so tightly into it that it took tons of efforts to get the boxes out. Shelves were busted. A leg on a shelving unit that I specifically told Phillip to turn to get through the doorway was ripped off because Phillip thought he knew better and blew me off. My island is bent on the top. (I'm especially upset about that because my late husband built it for me and Phillip KNEW how special it was to me because I told him.) Several other things happened with my move, but that's the gist of it. I'm very upset. I'm angry even. I feel like Philip took advantage of me as a woman. He mansplained everything and wouldn't listen to my concerns. Phillip and Logan disrespected my family by treating our belongings that we worked so hard getting like they didn't matter. I'm not happy at all. read more

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We called that morning to confirm our appointment time before we rented a U-Haul and drove two hours to Nashville. Yes, we were on the schedule and they'd be there. Thirty minutes after we expected them to arrive, we started calling but nobody answered. Finally, they answered our texts and said that someone else from the company had called and we didn't answer. Not true. There were no missed calls. Finally, they invited us to call back the next day (Sunday) for them to reschedule. Again, they didn't answer the phone, but when we texted, they didn't offer to come. So, we wasted $350+ on a U-Haul, gas for a two hour drive and $200 on the hotel stay. Needless to say, we don't recommend this company at all. read more

I had movers come out and unload our upack cubes back on Dec 24 2021. While unloading they put a hole in the wall. I called and texted Johnny at Sebastian moving several times throughout this past almost year since the movers were here. Each time I was met with the runaround and given excuses. Texts like these: "Im so sorry this has slipped my mind and I have been running and running we are short staffed and I've been running everything from office to jobs myself I will make a call tomorrow morning and have someone out there asap" But no one ever came out and nothing was ever remedied. He just kept giving me the runaround. It's clear they have no intention of fixing their mistakes. Do yourself a favor and go with a different moving company! read more

Sebastian Moving Tennessee - Hole in wall from filing cabinet by movers - Movers Near Me - Taft, Tennessee

I'm very disappointed with my family's experience with Sebastian Moving company. My husband and I split the expense of a moving company with my parents to assist with their move from Lynchburg to Fayetteville. The agreement specified that the company would supply the moving materials and do the packing and hauling. On moving day, not only did the movers arrive late with the truck, but the individuals who arrived hadn't read the paperwork and brought ZERO moving materials. There are not words to describe the stress of the situation for my parents. It was an absolute mess, resulting in my parent's REALTOR spending the entire DAY pitching in to make sure the move even happened. To make matters worse, the owner of the company, Johnny Davis, agreed to purchase my dad's tractor for $2000. Johnny took the tractor and never returned with the cash. Instead of 2k, my dad has received nothing but two months of excuses. Hire Sebastian Moving only if punctuality and professionalism mean nothing to you, and do not trust Johnny Davis to remove anything from your property unless he has paid for it in advance. read more

Well it has been over 18 months since this business completely destroyed a 65' hdtv during a major nightmare move... (it ended almost midnight because they started so late) AND still no recompense whatsoever. Again major warning ****DO NOT DO BUSINESS WITH THIS COMPANY*** New Update: The business left a message to contact them in March over a year after the move. They sent a message that they would give me 400 for a TV that cost almost 800 that they destroyed, if I took all my reviews down. Well I texted them and, told them I wanted the full amount. Since then there has been no further response. To date this issue has not been resolved and I think they have no intention of doing so. They have lied several times - saying the check is in the mail, actually money order. Then they claimed they were going to Zelle me the money and then nothing. So again I would say MAJOR WARNING DO NOT DO BUSINESS WITH THIS COMPANY (Nothing was actually done as I would not accept 400 so they never contacted me again.) Last note: On the day of this move, I actually suffered a heart attack and was in the hospital for 3 days at St. Thomas Heart now Ascension. They did every test going to find out why / what happened. There were no results of any test that explained why I had a heart attack!!! The cardiologist actually said they only thing they found was low potassium which was probably from the stress of the move and not drinking enough water. But mainly the stress of this move. So it was around 1 am when I started getting chest pains not more than 1 hour after the movers left. I discovered the destroyed tv as I was going to relax and watch some tv. I then tried to get some sleep and the chest pains got so alarming I had to call 911 and an ambulance came out. So I don't think many people can say the the movers and the move was so BAD that it caused a heart attack - literally. Update: To date this company has not compensated me one dime even though on several occasions they lied and said they were sending the money. Then when questioned they said they had sent a money order and would cancel it as it must have gotten lost and they claimed they would Zelle me the money. NOTHING!! They obviously acknowledge that they are responsible for compensation for the destroyed TV but all they did was lie. They know most people are not going to take them to small claims court so they lie and do not compensate people for the destruction they havoc. I also forgot to mention the damage they did to my hardwood floors where they dragged items. I will post another photo. USE THIS COMPANY AT YOUR OWN RISK!! This was the worse move of my life. If there was a minus rating they would get -5. At 1500.00 --They destroyed a new 65" HDTV just one month old (750.00) I had to hire a lawyer to contact them to compensate me for their negligence. They contacted a couple time stating they were sending money. I did not get a dime so far. Looks like I will have to take them to small claims court if I want any justice. They were over 4 hours late - the move did not get done until around 11pm, sloppy, destroyed my TV, scuffed the floors in the new house. They just threw down my box of jewelry. They packed also and I have never seen such sloppy packing. They put the boxes together so bad the one with the jewelry box just fell apart... very unprofessional very negligent. read more

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Terrible people, terrible service. Both the house we've moved from and the new place looked absolutely terrible after they have left. The two houses were 15 mins drive away and it took them from 9 am to 3 am! DO NOT EVER HIGHER THEM! read more

Initially, they were very responsive and we coordinated three days before, and then the night before to unpack a truck. THEN the day came and they no showed. I called them over and over, until FINALLY the owner answered and stated he had a family emergency. I will agree that family comes first, but I was doing this for my own family. NO CARE was given for me as a customer and I was left with a pregnant woman and a 65 year old man to unload a large truck. If the owner had worked with me, either contacting me prior to the appointed time or (after I begged) sending me at least one person to help, I could have excused this. INSTEAD me left me to hang and so this review. Beware! They don't care. read more

Dishonest and Negligent. I hired Sebastian moving company in July to unpack 2 PODS at a rental house. I asked about using them for my upcoming move to the home we purhcased. They said they shrink wrap everything and protect all of our stuff just like it had been when it came out of the POD. They returned in August to pack us into the truck and move us about 15 miles to our new home. It was two young guys. I asked about them wrapping all of my furniture and they stated "the boss didn't tell us to bring shrink wrap." I wasn't happy, but didn't have a lot of choice at this point. Through the move, they damaged two dressers with deep scratches and dings on the sides, bowed the middle of my nice dresser so bad that the drawers wouldnt close anymore, wripped the arm on my nice couch, broke the foot on my couch, etc. etc. I contacted the boss about getting a reimbursement of $500 to help with at least replacing the dresser that was not usable anymore. He stated that it wouldn't be a problem, and that he would venmo it to me, but that it would be the following week because he was very busy. I still haven't been reimbursed and that was 3 weeks ago, multiple phone calls, and multiple venmo requests that he confirmed that he got. He is starting a new branch in South Carolina apparently, so he's too busy to hit a button on venmo and make things right. I will avoid this company in the future. Considering small claims court at this point just on principal alone. read more

Least professional movers I have ever encountered. The lead guy did the least amount of work. On the phone all the time. When they didn't finish the job, he told me he'd have a crew out the next day to finish. Nobody ever showed up and I did not receive any communication that they weren't coming. I called multiple times and sent texts. Never responded. Left me to scramble to get out of a house that I had sold and needed to be out of. By far the worst moving experience ever. I would give them zero stars if The site let me. Never use these clowns. read more

Horrible! I paid a flat rate for them to pack and move items to a storage unit. Mind you, I had already packed most of the home myself. I spent 4 hours after the fact packing the items left behind. Many attempts made to contact company and resolve issue and zero response other than "I'm out of town and will get back with you when I return" Crickets! read more

Their services are AWFUL! They scratched our nice hardwood floors and will not repair them. They smoked weed in our driveway, barely worked and smelled like they hadn't showered in weeks. STAY FAR AWAY FROM THEM!!!!!!!!! read more

Hired them late on Wednesday for Thursday unload at 1500. As it turned out I was ready early. I thought about calling them but they called me and asked if they could come earlier. I of course said yes. Jamie and Ivan showed up about 1100. They moved like they had a purpose in life and got everything out of a 26' truck very quickly. Handled everything with care and placed everything where I asked them to. Would very much recommend them as a company and as individuals. read more

They were a NO SHOW! Someone was supposed to call to explain but texted instead. Suddenly everyone was sick and nobody would answer their phone. read more

Dont bother if you actually want to get moved. They called me the night before the move and told me they found out they had moved someone who had since tested positive with COVID and that they would not be doing the move the next day. That sucks, but it happens. What is unacceptable is how they strung me along, telling me they would still do the move after they got negative tests back. I believed them because they seemed like nice people. A few days later I called and they said they would let me know as soon as the tests came back and would still do the move. It's been a month and I still haven't heard back. i called every day to see if i could get an update. They wouldn't even answer the phone. So, i had to pay extra rent to stay at my previous place longer because they strung me along and then just straight up ignored me. If they had just said they can't do the move outright I could have arranged for other movers, but no, they kept making empty promises until it was too late and then just ignored all my communications. Completely unacceptable. Completely unprofessional. Horrible company. Save yourself the trouble and go with a different company. read more