Personal Service like the Good Old Days! They actually fit the shoe to your foot! I would take my…read morechild there and now take my grandchildren. 45 years later and it's still the best place to go!

Wow. Just Wow! A gem of an amazing shoe store. The entire staff was family and all truly…read moreknowledgable. My wife has been managing a Morton's Neuroma since January. Vince's set us up with a nice variety of Birkenstock and Altra to get her sorted out. They make custom insoles and have the largest selection of Birkenstocks we have ever seen! We are huge Altra fans and they have the best selection we have ever seen. They only sell shoes that are good and healthy for your feet. If you are having any sort of foot/shoe issue, make the trip to the special store. They sell shoes that are shaped like human feet - There are not many shoe stores that do that! (And none with a selection as good a Vince's). Go to here. You will likely need to take a number (yep! they actually do that), but it will be worth every second that you wait. Today was crazy busy but the entire staff worked with us untill two hours after closing to make sure we had what we needed. This is the best place to by Birkenstocks (trust me).

I came to the mall looking for good walking shoes and stopped in Reyers. The staff was immediately…read morewelcoming and I was helped by a very nice woman who helped me figure out which shoes were best. Great shoe store and great staff. Thank you Reyers!

Good selection / knowledgeable sales team/ decent prices. I have a wide foot and Reyers has a large…read moreselection of wider widths. Been going there for years.

The staff and prices in this location are friendly and low for the wide variety of footwear. You…read moredon't need to spend high prices in the mall to get shoes and with such a variety you can usually find what you want for the entire family. They now even have a ordering system where you can get your size and have it sent to you house. 7-24-16 The new manager is doing a good job leading the staff after the old lead manager and two assistants left. Once the learning curve hits the new employees this store is primed for good.

From the owner: Kids' Shoes, Women's Shoes, Brand Name Athletic Shoes, Sandals, Boots, Sneakers, Dress Shoes,…read moreCasual Shoes, Work Boots, Handbags, Backpacks

Sky was absolutely amazing with helping me pick out my driver. We were in the simulator for about…read morean hour and a half and he was very honest with all of the brands of the drivers I was interested in. Anytime I would ask to try a different driver he would grab it for me and tell me all of the pros and cons of the driver. It really did help me with my decision. If you ever need help here Sky is the person to ask 100%!

This store is a great place to go for all your active and sporting goods needs. I was here…read morerecently looking for good shoes for walking. They have a great selection but I find there prices to be a bit high. They did have some on sale but none that I liked. I ended up purchasing shoes somewhere else. However, I continued to walk the store of which is very clean and the staff friendly. They seem to have a great golfer's section but not being a golfer, I didn't pay too much attention. Overall, great store and I will stop in here again to peruse their store and maybe find a good bargain here and there.

This is a shoe store, what can one say? It's one of those places where the shoes are stocked floor…read moreto ceiling in boxes and you risk dropping the high ones on your head. I could've asked the floor staff for help, but I didn't want to interrupt their chat. Large selection, familiar brands, decent prices. The gal at the register was friendly, but her tag said her name was "Converse" and I have my doubts about that. I bought a pair of ugly Crocs, because Crocs are what you wear when you have hurty feet, and I do.

Love shoes? I do!! The Mr. needed some new kicks for work and he's NOT shoe shopper. Thankfully, I…read moream! After coaxing out of him he did see something he was interested in I put my old shoe store employee skills to work and found his size. We couldn't possibly interrupt the floor staff's conversation. He did his lil strut on the cat walk and away we went with some new work shoes. I did find some adorable little boys slippers - too bad my kiddos are no longer littles or they would have been on the counter too.

I love everything about this Boutique! From the fantastic selection of clothing to the friendly…read morestaff that works there. It doesn't matter if you are looking for something for a special occasion or a casual everyday outfit. They are always there to help you out. And the prices can't be beat for quality clothing you'll love to wear!

I am struggling writing this because I am a humble person and I don't know how to write it without…read morecoming off not as such. I guess first things first, everyone was greeted when they walked in (not me) okay, fine. After looking around for a bit not one person asked me if I needed anything however fell over themselves making sure I assume frequent flyers were taken care of (which I was hoping to be I have purchased things from here before) and I'm new to the area. Once I had a few items in my hand no one asked if I needed a dressing room again fell over themselves to help others. I assume this is because I was wearing a sweatshirt and a pair of jeans I do not at this moment appear to be made of money and I'm not saying I am however, I am provided a life currently I could afford to frequent this boutique if I wanted. The owner ASSumed I was just browsing as she has in the past. She was working around me as if I was in her way. No excuse me...no can I help you....as she had everyone else and made it known she didn't have time for me. Shop elsewhere! I will gladly take my money to the next small business with a FRIENDLY face no matter if I'm wearing my $5.00 sweatshirt or my $900.00 jeans. Never judge a book by its cover 1 and 2 it DOESN'T MATTER you should treat every customer the same. Zero stars

Amazing SALES AMAZING Brands. A must if your in the area and customers service to make your…read moreexperience the best.

Sold clothes there recently, a young sales staff member was rude to her coworker right in front of…read moreus! Maybe it was a chaotic day, and maybe they were overwhelmed with buys, but I felt bad for the person who was snapped at. Very rude and unprofessional! Given how busy they were, and given the very few items that were bought (only 4 for under $10!), more than enough workers could help (4 or 5?) and the buyback seemed rushed and arbitrary. Not super excited to sell there again! Someone needs to train these workers better.

I tried to place an order online with this merchant and it said card declined so I tried again…read morethinking I typed something wrong. No I did not the card was correct and they ended up putting a hold on my acct for 100 dollars that I now cannot get back for 7 days. I called them they said we released but can take 3-5 days to get to card carrier and I called card carrier they cannot do anything they said funds will be realized after 7 days if charge is not processed. The funny part about this is when I called dsw they go would u like to pay woth another card ummm no u already took 100 off me.because u charged my card twice

I don't even want to give DSW a star today. This complaint is about customer safety. Today there…read morewas a gust of severe wind causing the stores power to go out. There was a warning of severe wind & storms as I reviewed the weather on the phone causing trees , wires to come down. The DSW worker told a handful of us that we have to leave and she stressed that comment 3 times. My 3 yr old grandson started to cry because he was frightened causing this employer to tell us we had to leave again. Now Lowe's power was out but the shoppers were permitted to stay in the front of the door until the winds died down. Hobby Lobby permitted their shoppers to stay. Every stores power was out. This happened today at 230 3/25 Boardman DSW. As she shut the door behind me I gave her a gesture . It was wrong but so was she. There were a handful of us and as far as I could see she didn't care about our safety! And I didn't care for her behavior !

After looking through their wide selection I finally found some sneakers that suited my taste with…read morethe kind help of an employee named Joe. He was friendly, kind, welcoming and knowledgeable. If you ever need a pair of sneakers I wouldn't hesitate to stop by.

Shoe Dept. are the only shoe stores I shop because they are reasonably priced and always happy to…read moreassist!

Compared to most other malls, my husband and I thought that Southern Park Mall was very "alive." We…read moresaw lots of people walking around, and kids were playing with car-shaped buggies, rideable stuffed animals, and a train. Maybe the mall was busy because we visited on a Sunday afternoon. Furthermore, the mall looked to be in good, clean condition. Currently, the anchor stores are Macy's and JCPenney, and other stores are American Eagle, Claire's, Foot Locker, Hollister, H&M, Shoe Dept., Tilly's, Victoria's Secret, Yankee Candle, etcetera. Several restaurants include Auntie Anne's, BJ's, Chick-fil-A, a couple of Japanese restaurants, etcetera. The mall also has a movie theater and Debartolo Commons that has fields to play on. I deducted one star from my review, because I found only one item to buy.

I have always loved going to this mall, still has lots of chain stores, but also has many cute…read moresmall businesses too. 100% recommend!