Updated to say that the manager called me this morning screaming about this review wanting to know…read morewhy and then proceeded to defend my abusive ex husband. This place is so unprofessional they take zero responsibility please do not waate your money. She didn't call to apologize she called to scream about the honest review I left I have screen shots and a recorded call. I'll be releasing them to socials They don't contact you until the bill is due after multiple promises claiming I'd be "contacted by the manager" she calls me once in 30 days and then I get some generic email saying that my stuff had been moved. While waiting on them to return my call and claims that they would call me back once they figured out how to do their job. My abusive ex husband put me in this situation violating 3 different ca civil codes and instead of assisting me or working with me as their potential new client since my property was left there without my permission they decided to maximize their profits. After weeks of being promised that I would get a call from the allegedly "one manager who would know how to go about this" and them not returning my calls and refusing to communicate with me I get an email. I've been given the run around and idk why because my communications with them have only been professional so far yet they still decided to screw me over. This place is a scam and they'll do anything for money. Renting out over priced units and then lying to customers. Every interaction was documented. I'm not okay because they took things from me that I had managed to hold onto for the last 30 years despite all the moves things that can't be replaced and were put there without my permission I can't actually access. I was told I'd be able to access my items but their lack of communication has made that literally impossible as I am 800 miles away. They knew that 30 days ago when we made first contact. That I had no tangible way of getting my property out of there quickly but they chose violence against a girl who is literally just trying to survive. The reason there are laws protecting victims of DV who try to leave is because they often leave their things behind when fleeing. I was unable to safely get my stuff and it wasn't a priority when I left. My safety was. So without my permission it was moved into a storage unit here at this location and then I was promised to be called and emailed for 4 weeks straight where the staff here led me on to believe I'd be getting a call by someone competent enough to transfer to my name so I could either take over that bill or come get my things. Neither one happened because they don't communicate. And they lie. So if you support that kind of deceptive and predatory behavior come on down they'd love to screw you over too

Stop doing unethical things. How is it legal to double the rent overnight we literally were only…read moreusing the company temporarily for a couple months and they changed our rent from 170 to 364.

I rented a unit from this storage facility from 2019-2024 and I have been absolutely pleased with…read morethis storage facility. I have rented with two other storage facilities before and at those other facilities I experienced rodent damage and droppings on my belongings, flooding and water damage, reported theft on the property, insect damage and spiderwebs on everything, excessive dust, the list goes on. I almost thought that was part of for the course with storage... so much so that I put all my furniture on palletts in case of flooding and covered everything in my unit with a tarp. Both these measures proved unnecessary because the husband and wife who own this facility keep it IMMACULATELY CLEAN. Prior to selecting this storage facility I wrote down a lengthy list of requirements in a facility to store my items in, as I was storing many vintage and sentimental items. It was highly important to me that rodent and insect damage would be unlikely, that my items would be damaged by flooding or leaky roofs, or that my items wouldn't be stolen (seems like bare minimum but you'd be surprised! ) I just vacated my unit today after five years and I found no water damage, no rodent or insect damage, and the only spiderwebs on my furniture were the ones I moved my furniture in with (proven by the ancient dog fur caught in the webs). Communication with this facility has also been excellent. Any rate changes to my monthly bill I always recieved both email and postal mail notices. Office hours are broad which means if I have any changes to my account, they're open when it's convenient for me to stop by. The couple who owns the facility live on site and the property has massive security... I never had to fear theft or damage. Staff have been friendly, expedient, and helpful 100% of the time that I've had to interact with them. I would strongly recommend this business if you need storage and the security and preserving the cleanliness of your items are your priority. There are cheaper options available in town if you're willing to go with companies whose storage facilities are notorious for pest/water damage.

I am so sad to see this place go. I have stored our trailer here for over 6 yrs with no issues…read morewhatsoever. Very secure place, friendly staff/owners. Extremely clean facility. Price was fair so great value.

We have been reasonably satisfied with storing our belongings at this facility, but when we went to…read morecheck on moving our 10x10 worth of stuff to Florida we were told that we could not park a pod on property for even a single day to load it and have it taken away the next day. There is plenty of room on the property so I'm not sure why this isn't allowed. It creates quite a hardship for those who need to transport their belongings any distance. Very unfortunate situation. This doesn't apply to everyone but for those who need this accommodation - be aware.

A few days ago I wrote a one star review. Mgmt co called. Delightful. Explained a medical…read moreemergency. Very customer driven. Although they are full today, I wouldn't hesitate to rent space there.

Clai was really patient and helpful with finding a unit for me. He went out of his way to show me a…read morecouple units until I found the one I liked. I know I'm really picky so thanks public storage for hiring a real one.

They raise your rate without notifying you after 6 months being there. Only use this place if you…read moreplan on a short stat.

Jose and the management team were amazing to us. They helped when our rental truck broke down,…read moreallowed us extra time after hours to unload our items, and went above and beyond in so many ways. We highly recommend their service and truly can't thank them enough. Hands down 5+ stars!

Fine pricing. Convenient access to climate controlled storage units. Friendly and helpful staff…read more Close to where I live. My only complaint (and it is so minor I couldn't even take away a star for it) is that they pipe the radio through the speakers in the halls where the inside storage units are. Everyone has different music tastes and their choices aren't great. Silence is a virtue. I don't need to hear music when I visit my unit.

The owner, Steve, was helpful and friendly. The storage building is clean and accessible.read more

EZ Storage in Elk Grove is one of the best storage, regardless of location, service, or…read morecleanliness. The storage is next to Hwy-99, not far from the Sheldon exit on the west side of the freeway. Super easy to get in and out of the storage. They do not only have storage units. They have RVs and boat storage in this location too! However, no covered spaces for RVs or boats. The main storage building is two stories. The upper-level units are very reasonably priced if you don't have large items moving in and out all the time. You can get a decent price storage unit in this location. Save lots of money over a more extended period of time.

The service was exemplary and kind. Kerima (Rema) is an expert at this property! Location is safe,…read morethe property impressive with cleanliness.