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    SecurCare Self Storage

    1.0 (1 review)
    Open 6:00 am - 10:00 pm

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    2 months ago

    Very unsecure and unprofessional. They provide no information or assistance when your stuff gets stolen.

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    Emily B.

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    Storage 911

    Storage 911

    (2 reviews)

    Wish I could give zero stars! The woman who runs the place literally screamed at us when we…read morereturned the truck. We tried to return it on Saturday, but the door was locked and the sign said drop off returns are not accepted and to return when the facility opens. We took it today and she first said we didn't bring it back Saturday because she never saw us and was on site all day. Turned out she was in her house and the maintenance man said he saw us. Then she said she saw us, but couldn't answer as to why she didn't come over to take the return. She was screaming like a banshee. I've never seen such complete lack of customer service, nor have I ever had anyone scream at me! She also charged us an extra day for returning it today! Do not do business here!

    If I could give less than one star I would. I rented a Budget truck in a a different city and tried…read moreto return it to this location. I first tried to return the truck the same day I rented it only to be faced with the office being locked and no cars in the parking lot at 3pm when the location's website said open until 4pm. I assumed that maybe they had changed their hours due to COVID19 which wasn't a big deal since I had until Monday to return the truck. I returned Monday afternoon to return the truck and agin doors were locked, luckily there was a maintenance man there to help us and he called the worker who was supposedly on duty all day on Saturday, she rushed over from her HOUSE to "help" us and tried to charge us far more than double the cost of the original rental. After she told us that we owed more money (I paid for the truck when I originally rented it) I said that there was no way. The employee proceeded to scream at us and tell us that she was there all day on Saturday and never saw us. ( The Maintenance man even said he saw us) She obviously was not doing her job and lied about it to screw us out of close to $200 to save her own ass. I will never again give even a single dollar to Budget or any of their affiliates. They are grossly unprofessional and do not care about their customers.

    SecurCare Self Storage - selfstorage - Updated May 2026

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