it was with their help, I was able to protect my home from an intruder who had jimmied a house…read morelock, stole thousands of dollars worth of things in my home, including the extra set of keys with a car key. within a couple days, the intruder returned and got access to my locked car in my garage. thanks to M Spinnello, they changed my exterior 4 door looks as well as the lock to the side door to my garage..so that none cannot be picked. they also changed the key to my car. i then had my garage door installer reprogram my garage door with a new opener. M Spinnello finally returned my home to a secure and safe residence for this 78 yea old homeowner, and I am eternally grateful for their help.

Without getting into what I had done (on account of that's just dumb to post for security…read morereasons)... the whole process was EASY. From calling and speaking to a lady, to following up with Matthew, and installation with Mark. They said what they would do, and did just that. Mark ensured I was a happy camper at every step of the process and kept me looped into everything he did. Very professional and helpful groups of folks here! ***HIGHLY RECOMMEND***

Very knowledgeable and pride in the work they are doing I was also able to get a free quote the…read moresame day I called! I will use them again for any of my electric or construction needs. If you want great service plus a true family run business TC Electrical is the best choice The owner really worked with me to be able to get the best possible price so I could afford to do things to code

From the owner: We specialize in all Commercial and residential electrical services as well as remodeling and…read moregeneral contracting. We are a family owned small business since 2014, Family has been in the Rockford and surrounding areas since 1972 in the construction trades. We go out of our way to develop repour and establish relationships with home owners and business owners that generates smiles and repeat business as well as referrals.

I been using I Spinello for years with no problems. Until recently…read more I brought in 2 keys to be cut and programmed. The first visit the guy said his programmer needed to be updated. I showed him the instructions that came with the keys he said they were for different keys. So I had to come back the next day. I came back the next day. He still wasn't able to program them Then he said I needed to come back and have someone else try. I told him I was going to try with the directions that came with the keys I was able to program the keys myself. I called and told them, I told them to just refund the money back to my card. He said" the keys were programmed to start the car and that's all they were required to do" So I had 2 keys that would turn in the ignition and not do anything else. The buttons wouldn't work. The owner must not be aware of what's going on, Because I got ripped off

Courteous, informative and helpful. Pleasant to work with. Keys cut to code, worked perfectly.read more

Your a idiot if you over pay for things here. All the cameras-gadgets and home DVR's sold here can…read morebe found online for 50% cheaper! If you can read and take the time to run the cables yourself you don't need to waste your money or your time coming here.

From the owner: Superior Spy & Surveillance provides residential and commercial surveillance to Rockford, Roscoe,…read moreRockton, Loves Park, Machesney Park, Cherry Valley, and Belvidere areas.

Andrew was very helpful and explained what they would do to repair the computer and how long they…read moreexpected it to take. Andrew went above and beyond and was always professional and friendly. The repair was done on time, and the charge was very fair.. If you compute needs repair, I highly recommend PC Tech 2U. DW

dropped computer off on Friday with possibility of getting back that same day…read more well with what they are doing I really didn't expect the same day return. they are closed on Saturday and Sunday so expecting return on Monday - if the return on Monday happens I will be totally satisfied if the return on Monday does not happen then I will be disappointed and will chalk it up to " this is the world we live in"

Super friendly down to Earth people. Quick and efficient service. Thanks To Kevin and service tech…read moreJustin for taking Excellent care of Us.

November 2024... As a repeat customer again I was treated with professional and quick friendly…read moreservice !! I needed my 2 fire extinguishers re-inspected. I went in early this time (nov) to avoid the snow and winter weather. Their office is farther away from my home (than the other company I used to go to).... but it is Well Worth the Drive. Thanks again!! Mike C (rockford)

We had scheduled Zine technologies and they did an amazing job of streamlining and Cord management…read moreof all the exposed wiring. They went out of the way to accommodate all of our needs. They will be our go to company for any of our surveillance cameras, door bells or wireless management in the future. Very reasonable as well. Highly recommend.

We ended up not moving forward with the upgraded camera replacement but the team that came out was…read morevery professional and explained everything to me. This review is for the positive experience and the fact that they came out on a holiday.

I have recently taken over a IT role at a company where Platinum CCTV had provided assistance prior…read moreto my arrival. I ran into some technical issues with offline cameras and changes I made that I could not seem to resolve. Adding to the complexity of my multiple service requests were that remote access tools were not available due to security restrictions at my workplace. I worked with Zack and another tech for several days and they both exhibited remarkable patience, courtesy and in-depth knowledge of these systems, and various makes of cameras. They managed to help me restore service to my downed cameras and point me in the right direction on other issues, all without being able to see our network remotely. As someone who has worked in IT & Support for more than 20 years myself, I feel I know good service when I see it and this level of thoroughness and patience is memorable. On just this merit alone, I would recommend Platinum CCTV as a service provider.

I am very pleased with Platinum CCTV. Mr. Dunteman gave an impressive presentation of capabilities…read moreof 3 levels/resolutions available in security camera system. Aubrey is always helpfull when I call with a friendly upbeat manner. The installers are professional and answered all my questions. I can not say enough good things about the tech support. I am new to security cameras and they took their time to walk me through setup. They were very patient and understanding of my concerns. God bless them all. Tim Dillon

Professional and knowledgeable and was done in 20 minutes.I would recommend that company to…read moreeveryone.

Emailed 4K Techs to have a Weber Grill that wouldn't light fixed. After a bit of back and forth to…read moreget a quote and schedule, they came out, diagnosed and fixed the issue, and now our grill is working perfectly! The 4K Tech showed up a bit late but was kind enough to let me know that he was delayed, which I very much appreciated. The grill works fantastic! He also cleaned the whole thing so it feels like we got a brand new grill. Highly recommend them.