I'm not sure why there are any bad reviews... We moved here…read morein October 2025 and I have been here 10+ times. Everyone who has waited on me has been very helpful and friendly. I will continue to use this convenient location.

$4 email convenience fee just to send them an email so they can charge you to print something is…read moreabsolutely ridiculous. Not sure when they added that $4 fee but I won't be returning

Update: 50% refund…read more Yeah, don't go with these guys. i had specific instructions for my move both to the rep on the phone (xavier he's great) and to them directly. all were not really cared for properly. I should have just gotten my friends and a uhaul to move, but i was promised it would take 5hrs. i was billed 5.5hrs. tip top of the money i had left. and they didn't even have time to move everything. why? because their recklessness with my things i didn't want them carrying my computer monitors. they were hired to pack and move stuff across portland. they came at 1:30 when they said only to tell me that they didn't know they needed all the packing stuff. they eventually arrived nearly 2hrs later and towards the END Of the original window i was promised without any 'hey we will be there at this ETA' they said they got stuck behind a train, which is fine i guess? but no update after that until i called and complained, which got me a 5% discount, which is nice i guess? but like everything that happened after were MASSIVE red flags, both for the computer and the 'movers' which felt like contractors they just hired for whatever without properly vetting. i had a small move, 2 rooms. they were the slowest movers and most reckless movers i've ever hired. but i don't really blame them fully for that. supposedly they were working since 8am and just drove up from salem or something. they didn't even eat lunch. is that even legal?! no wonder they came to the door exhausted already and out of it. These 2 guys did the best they could, but honestly with how exhausted I was from helping them (something i SHOULDN'T HAVE HAD TO DO), they were doing a good job, but that doesn't really matter. In the end this guy ruined my $2000 custom built standing desk for music. not sure if i can get it repaired or fixed. he undid it and said he will put it back together. it was pretty easy just a few bolts into the joints between the wooden top and the legs and putting on the keyboard tray. easy stuff for the most part (when you have a drill, i don't own one). this guy didn't even look at where he was drilling or understand how the desk was put together after showing him specific things. he just drilled in the bolts and they hit a part that they're supposed to go into but was put in backwards making it impossible (on purpose) to get the screw in. this guy just kept drilling harder and harder and when i asked him about it he was like yeah it's supposed to sound like that. He either was so exhausted he couldn't think straight or just took on tasks he could have said 'yeah i don't know how to do that, can you do it?' either way now i have a broken desk that's only partially built and put together. i am really glad i moved all of my expensive stuff to my place with a friend last weekend, because they definitely would have broken a lot of very expensive things! I also gave them a mattress cover to put on the mattress, and they struggled doing that. You are movers wtf?! i zipped it up about half way and moved on. Then when we got to my new place they didn't even use it and put the mattress on the pavement to get a better angle or something. like what was the point in bringing it?! They also dropped a bunch of precious memories i had in a bin in a bin, they said they took them out because the outer bin couldn't close (bs). They were holding it open wrapped around their arm and i asked them to close it as it doesn't look secure and he said it would be fine, then immediately drops it with pictures and papers dropping on the ground and getting dirty. Anyway this all just happened. and there's no way I can live in my new place due to the lack of time they afforded to me to actually place things in the right spot. At least my bed is in the right spot. luckily for now i am in a short term rental because my last place had mold and why I am moving. i am highly allergic and being there as long as i did, both to wait for them to show up and how slowly they worked on loading the truck, I am feeling sick again because of it. The estimate was low balled to say the least because these guys move at a snails pace because this company overworks them and treats likely their staff like crap. these are probably more desperate people looking for an easy pay day. one guy was like 'i worked 4 days this month' and the other one worked 6 days in a row. a 12 hr day without a break outside of driving (which isn't a break) isn't really fair or legal? I paid nearly 1k for this move, and you can't afford to give these people a proper break between moves? I'm sure they weren't making nearly enough either. Lastly they pressured me to sign a thing at the end of the receipt that says everything was delivered intact, which i didn't sign. Anyway go with another company, not worth the risk. I didn't have another weekend to do this move as i need to have a livable space and that takes time as well. Anyway the movers were careless, slow, expensive, and ignored instructions.

Dylan patch and William did a great job getting us moved on a hot day would recommend these guys…read morefor all your moving needs

Best place for us ever. Got wonderful passport photos done there and have mailed letters and…read morepackages too. I have also succumbed to buying wonderful chocolates there for Valentines Day etc. Stop by and enjoy. Robert M.

In a world where everything is about speed, it's such a welcome sight to see people who are still…read morededicated to taking the time to help you with their expertise. I stopped by on a weekday morning with some fragile items. Shipping can be tricky because you don't always have standard mailing sizes at home, but the team here was so awesome in helping me measure, pack, and choose a shipping option that was economical and made sense. I'll admit that I like the USPS's pick up feature at my door, but this was well worth it! Great price and friendly people. Definitely recommend stopping by for all your shipping needs -- whether it be UPS, FedEx, USPS, DHL, etc. Oh and, if you're looking for stationary or small gifts they have those too! I also noticed they sell coffee :)

We had a fantastic experience with this moving company from start to finish. One thing that really…read morestood out was how easy it was to communicate with the team ahead of time via yelp messages and their portal. I was able to message with someone online to coordinate details and even adjust our move as plans shifted, which made the whole process much less stressful. On moving day, our crew was incredible. Andy, Miraj, Muha, Tatty, and Aibar were kind, efficient, and thoughtful throughout the entire day. They worked hard, stayed positive, and handled everything with care. You could tell they were experienced and really took pride in doing a good job. Moving can be chaotic, but this team made it feel organized and smooth. Well worth the cost we had a ton to move. We're so grateful for their help and would absolutely recommend them to anyone planning a move.

Movers arrived at 9:01 and it's 9:30am and they've moved nothing. I had to call their dispatch and…read moreI got the run around. Two Asian dudes showed up, barely spoke to me, one would only speak his own language while the other would then speak to me in English. They rudely took pics of my apartment, then went and sat back in their truck. After about 20 minutes, the guys came out and said they couldn't do the move because it was "unsafe". Prior to that it was because I had too many small items, and in between that I was told it was because I asked for 3 hours and they'd need 7-9 hours. I called dispatch again and told Karina she sent me two racist movers. She claimed that couldn't be. I explained my stance and she said she'd call me back. Meanwhile, I have no way to move my stuff. Karina said she would talk with her moving team and call me back. Guess what? She never did. I guess you get great service when you have the right skin color. Move your stuff yourself and save the headache. The worst company ever and I don't see how Yelp recommends them. I'm disgusted.

Efficient help for our move. Everyone was easygoing, helpful, and genuine. The prices are very…read morereasonable.

WOW. I absolutely cannot say enough good things about these guys. Without a doubt the BEST movers…read moreI've ever worked with. From Drew's responsiveness to Michael and Francisco's ruthless efficiency, warm and engaging demeanors, and total professionalism, it's been an ABSOLUTE PLEASURE working with these guys, which I've now done three times in less than two years. Michael and Francisco have been my movers the last two times and they've made it a stress-free, and even fun process. Watching them play Tetris today fitting a 3 bedroom home's worth of items into a 15 foot POD was seeing a masterclass in technique - they were so efficient that they actually left four feet of space in the POD, which we can now use to throw in more belongings! I give these guy's my highest recommendation and would use them eight days a week for any moving needs.

Jennifer at the oak grove facility, stopped what she was doing to help me get in and showed me my…read moreunit . Answered all my questions. She's awesome

I asked for a rent review and they denied to review the sudden increase of rent from $161 to $218…read morein 3 months. I responded with the comment below and it was bounced back to me: This is very unfortunate. I signed up for the space at $161 per month and almost immediately the rent went up to $218. That is a very l steep increase. I feel that the technique of getting customers in the door and raising their rent suddenly is false advertising and dishonest. It certainly does NOT indicate you care about customer satisfaction or longevity. A very dissatisfied customer, Nadereh Thomas

I needed some legal papers signed. He said " You stand over there! Wait for me" I waited while he…read moreserved 9!!!people when I interrupted and said it's my turn now. He came and had me log onto a iPad (could've done that in the 10 minutes I waited) came back and forth for the next 5 minutes. I was in the store over 30 minutes as he continued to serve others EXCEPT for those returning Amazon packages who had to do it themselves. My last Amazon package was never received. The man in the store is condescending to women. I won't go there again. I'll drive 5 more minutes away.

I don't need the UPS store often. Maybe one day when I get WiFi, I will get a copier for my house…read more They do offer copies, and faxes. I did need to return something a couple weeks ago. I ended up using the least expensive/longest and non insured method of shipping. It turned out that faster shipping would have cancelled the amount of the refund which made absolutely no sense. The employees that work here are always very nice and provide me all the service necessary to get the job done. I have the email to request copies saved in my Gmail account. Always try and use random boxes to ship, but in a pinch the UPS Store is the best option.

Ramon and team moved me on 6/15. I couldnt be happier with the experience. They were friendly,…read moreefficient, hard working, and careful with my belongings. Ramon was a great communicator and there were no surprises in the process. I have used Bridgetown before and I will in the future. From the first booking phone call to the reasonable price at the end, this move was made easier by bridgetown and this crew! David S

Trey and Michael were fantastic. Not simply at effortlessly hauling house contents up a boat ramp,…read morebut in their friendly 'can do' attitude which really reduced the overall stress (something others have commented on). Scheduling was easy and the cost very reasonable. I cannot recommend highly enough.