After four years of trusting Bob with my personal taxes, it seems like making a simple inclusion to his calendar to take care of my business is too much work. He was reasonably priced, poorly communicative and did a professional job before he took the axe to my business and is forcing me to find another resource for my business and my personal taxes. Though 10 months ago when he did my taxes I would be willing to say "This guy's alright, do business here." today is a completely different story. My recommendation, before you take on this tax man, know that he is a very one-track-mind individual and though he seems to care about you, if you call him out on his credibility, or lack there-of, he won't hesitate to leave you stranded when you need it most. read more

If you are looking for integrity and excellent representation AVOID this Tax Service. I was solicited by this company last February 2012 in response to an internet search for help with a Tax Audit. I was assured that I would be excellently represented for the sum of $3500 (in advance of the service being completed.) I took all docs and receipts to him and explained that I travel extensively for my business and really needed someone that I could depend on. I also explained, that the retail docs were a bit disorganized, which he immediately assured me was of no concern and upon seeing, stated he had seen "much worse". We got along great initially. So great that I asked my partner to also work with him. As a result she sent STS her very organized docs. However, ultimately, he allowed the mandated Audit hard dates to pass after he assured me numerous times that he was taking care of everything. This resulted in large fines and penalties. After terminating STS, I was able to work personally with the tax auditor. Errors, resulting in wrongful tax amounts due, were reduced by over 33% ( which STS had indicated was not possible). However, the resulting fines that were leveled as a result of a missed hard date while I was traveling, were not removed. It was agreed that the tax accountant involved (STS) was not very knowledgeable and had been very "cavalier" in his care of my case. Security Tax Service did provide organizational assistance and the staff was friendly and cooperative otherwise, however, the key player, although initially friendly and affable, became condescending, sarcastic and ultimately shrugged responsibility causing financial damage and extreme stress. My files were completely dumped out of their file folders and mixed up, causing hours of re-organization. In over 30 years of experience as a successful business woman, I have never been treated in this manner. read more

Time and time again, Security Tax Services has proven they are by far, the best. Thank goodness!!! We have trusted Bob and his team for years with both our personal and business taxes. I can not say enough positive things about his staff and the services they have provided for us. We have been through it all, tax wise, and every time anything comes up, Security Tax Services is our trusted adviser. They have helped us survive both an L&I audit and a Dept of Rec audit (UGH!!!!). These are no small feats for a small business. I'm not sure what we would have done without such an experienced group of people helping us through them. The Dept of Rev audit lasted a 6 grueling months but Bob handled it all for me and the outcome was the State of WA cutting us a check!! (how is that possible? Is he an accounting magician? Yes.) I recommend all of my friends and clients to him and they are just as thankful to have him on their side. Bob and his team are forever part of our team. They are essential for us even being in business! Whenever I have a question, I just shoot Bob an email and he is quick to respond, regardless of the time of year, and upfront and honest with his answer. I can not thank Security Tax Services enough for all that they have done for me, my family and our company for going on 8 years now. Taxes are a necessary evil, using someone as proven and trustworthy as Security Tax Services is just necessary. Trust me! read more

I found these guys with a google search and I'm glad I did. They fixed my books and got me through difficult negotiations with the IRS. Bob and his team have been very helpful and I plan on sticking with them. read more

Please do not make the mistake of trusting this business with your QuickBooks account. I am a small business and I had a few very basic questions about my QuickBooks account. At the time, my business had been open for 8 months and I had been very diligent in balancing my account, keeping track of invoices, etc. Security Tax Services took my information and a copy of my QB account and completely disappeared for about 8 weeks. I couldn't get ahold of them by telephone or e-mail. Finally they show back up on the radar and have a zillion questions for me about my QB account. This seemed promising because, I figured, if they had so many questions they must really be looking into things. They asked for bank statements, tax returns, credit card statements, etc. They even sent me "backup" files of my "updated" QB account. Little did I know that they had made almost no changes to my account and, even worse, had screwed up my account and mislabeled all kinds of things making my books far worse than they were went I went there in the first place. When I asked them what the hell happened, they said "what are you talking about? We don't understand your question." I clarified and said "My books are all wrong and things are way worse off than they were when I approached you in the first place with only a handful of simple questions." I never heard back after that. Furthermore, they quoted me a $250 flat fee initially and ended up charging me over $500. I have not yet and will not be paying this balance and I beg of you not to waste your time on this firm. I am now 6 months behind on balancing my account, none of my bank statements have been reconciled for the past 6 months, and I am up to my eyeballs in work that I trusted them to do for me. read more