My beloved grandfather was a resident here for the past 6 months and he received exceptional care…read moreand support from staff. He felt loved and cared for and he loved them in return. I worked in 2 skilled / nursing facilities in this state for 4 years very recently. I not only personally but professionally know good and bad facilities. This is a good facility. It is on the smaller side but has more of a homey vibe to it than many other facilities. It also seemed to be conducive to staff being able to spend more time with residents and really build good, trusting relationships with them. He was in a 3 person room and it was managed well so that everyone had as much privacy as possible and were treated with respect. My grandfather just passed away at this facility this past week and my mother and I were with him. The outpouring of love and kindness that we received from staff, and that was also given to him in his final day just proved all the more that he spent his final months in the best place he could have been. There are literal angels working here. I can't say enough good about Coastal Manor, but thank you for taking such good care of one of the most important men in my life.

If I could give 0 stars, I would. Let me explain... My grandfather who was put on hospice, was put…read morein a room with 2 other men, and absolutely no privacy. The room was completely open & the tiny curtain that was there didn't cover anything and wasn't used to separate the patients. Our first interaction was walking into the room and the room mate on the commode in FRONT of my grandfather. The second interaction was a staff member giving my grandfather meds, I asked what medications they were because he's on hospice and there was a lot of pills. It took the staff member 20 minutes to see what the meds were and couldn't pronounce 1 of them. My grandfather could not swallow and was choking on pills, water, food, etc.; the staff member was forcing the pills into his mouth and I had to step in and tell her no more medications and told my grandfather to spit the pills out. There was also no railings on the bed & every day when we went to visit, my grandfather was falling out of the bed. He was dependent, with no mobility so he could not reposition himself. As a family, we requested that another hospice agency come in and take over his care and to be moved to another facility. The hospice nurse talked to the other facility & agency, and told them he was "eating and drinking fine and doing good". Complete lie. The man couldn't swallow anything and was uncomfortable, in pain & having absent seizures (if they paid attention, that would've been noticed). The nurses at coastal manor were extremely rude to me, when calling to check on him and when asking questions about his care. At one point, they pretty much called me dumb and told me "I didn't know what I was talking about". I don't claim to know everything, however I do work in healthcare and this is my third grandparent to go on hospice and pass. I know the logistics of the process and steps that need to be taken. The hospice agency and this facility did nothing, but cause more distress to my grandfather. We finally made the decision to send him to the hospital, to get another hospice agency to assess him. The assistant director of nursing, care manager & hospice nurse, threatened us by saying "your grandfather won't be admit to the hospital. Your grandfather won't be admitted or accepted to other hospice facility. He'll be sent further away up north". NONE of this happened. He was admitted to the hospital and accepted to the other hospice facility. Where he got the correct medications, was able to be comfortable and pain free, and eventually passed with dignity. They did not send his belongings to the hospital with him. When the family went to pick up the belongings, they didn't know what patient we were talking about. Family had to go into the basement and look for the belongings, where there was hundreds of boxes of patient belongings. We find the belongings and look to see if that's everything, nope. The one thing we wanted, wasn't there. A photo frame that had a picture of our grandmother. We ask where it is and told "I don't know. You can look in his old room". The picture was on someone else's night stand (not where we had put it prior). This is not a place you send a person you love and care about. The staff do not care about the patients, it's not a good environment for patients. The place is gross and has so many problems. We also overheard a staff member say "I hate this job." As well as multiple staff members going out for cigarettes and going straight to patient care, without washing their hands. There was also trash bags in the hallway and just a dingy environment.

My father has been at Hillhouse for about a year now. He's very comfortable and knows that they'll…read moretake good care of him. That's not an easy thing; he lived with my wife and me for the previous 12 years. The people at HillHouse are wonderful; they seem to have endless patience with the residents. They all pay attention. Any time I call, whoever answers the phone always seems to know how Dad is doing, what kind of day he's had and so on. It's amazing. Honestly, I don't know what I would have done if I had not found HillHouse when Dad needed more care than we could provide.

My mom has been here for a couple years now and is thriving. The staff is what makes the…read moredifference. ITs such a difficult decision to make, but I know she is so much healthier now, and more animated to talk to. Thanks folks, and God Bless.

They sent my aunt 23 papers on 1/23/2026 of another person's Hospice medical papers. We don't want…read moreanother person's papers, my aunt got my dad's medical papers for me so I can tell what happened with my father. These 23 pages include the strangers deeply sensitive information such as SSN, DOB, home address, etc. They also failed to give my aunt my all of my dad's medical papers, 23 were missing in the envelope. I am concerned that some of my dad's papers were sent to someone else outside the family.

It might seem odd to review a hospice facility, but really why not?…read moreWhen it comes to the end of life, there is so much that is taboo, so much sadness, so much pain. The staff are here to help you and your loved one transition as peacefully as possible. Each room is large and equipped with a small fridge, microwave, giant bathrooms, a fold couch, a fold out chair, a cot and air mattress. Want to bring a pet in see your loved one, have at it. As a matter of fact, bring whatever will help you and your loved one settle in. There is a family kitchen with cookies, coffee, tea and water but no vending machines. There is a living room with fireplace, family meeting rooms, an outside patio with a grill, a walking path and smoking area. There are boxes of tissues everywhere. There are therapy dogs, for you as much as the residents. The house is settled in a residential neighborhood that is quiet. There are no visiting hours, you can be with your loved one on your time. The doors do lock at 8pm, but you just need to ring the bell to be let in. The staff will talk you through each and every step of this journey. They are here to guide you and assist your loved one. They are kind. They are patient. If you need a facility like this, this is a great place to be.

My father moved in about 5 weeks ago. We got him one of the smaller rooms, but it is very clean,…read morecomfortable and cozy. It has a nice big window with a view and sunlight most of the day. Love how we can get so much done on site like haircuts, doctor's appt, podiatrist/foot care, physical therapy, prescriptions, etc. I'm really happy my Dad is living there. He is being well cared for and is working on getting his strength back after some serious health issues. The staff has been very responsive, and Sarah has been great about sharing information/updates. Also, he tells me the food is EXCELLENT.

It is really part of the primary care division of Mercy Hospital that used to be on the fifth floor…read moreof the hospital on State street. Dr. Katz and his staff have been with me for over ten years and they are excellent. Mention Dr. Katz as your primary care physician anywhere in the greater Portland area and you will hear "You're so lucky" and "I've heard he's excellent." He is well regarded in the medical community as an experienced, compassionate, and excellent doctor. To his patients, he is quite simply, the best. He truly cares about his patients, listens to them, and goes above and beyond to make sure that their health and well-being is his primary concern.

This is the second foot issue that I have been to see Dr. Saraydarian about...and in each instance…read morewe have met with success! I would highly recommend this practice, and particularly Dr. Saraydarian. The staff are pleasant and efficient, as well as quite accommodating. I erroneously arrived about an hour early for one appointment, and the receptionist offered to get me in early to see the doctor. In fact, the wait time has always been incredibly short. While I hope that I do not have to use their services again any time in the future, I would not want to go anywhere else!

Dr. Mike (Saraydarian - said to call him Dr. Mike) was pleasant each of the two times I was there…read morefor a sore on one toe. He seems practical and knowledgeable. However, he managed to get an inaccurate record in MY CHART where he listed me as diabetic, which I am not. After 3 calls to get it fixed, I finally ended up working with MY CHART admin. to get it out of MY CHART. I expect it is still wrong in the records of the Foot & Ankle practice, and now I need to see someone about a bunion.

I have been a patient at Intermed for nearly three years and truly love Dr. Coleman, which makes…read morethis review difficult to write. She is an exceptional physician and none of what follows reflects on her. The issue is entirely structural. Over the past year, Intermed has implemented scheduling requirements that make it nearly impossible to access routine care. Getting an appointment requires multiple calls, repeating your full medical history to different staff members each time just to be "approved," and even then telehealth is rarely an option regardless of how recently you were seen. Callbacks are inconsistent at best. As someone managing chronic health conditions, this is not workable. I understand physicians are given tight 15-minute windows and that this is out of physicians' control. But simple visits like medication management or a brief touchbase to relay specialist updates should not require weeks of effort just to get on the schedule. The friction rivals that of a specialist office, which is not what you expect from a primary care practice. Intermed is likely a fine fit for patients who need one annual physical and nothing more. For anyone requiring more frequent or complex primary care, I'd encourage you to weigh that carefully. It's a shame, because the quality of the physicians themselves doesn't match the experience the system creates around them. I will be transferring my care after months of trying to navigate their new system.

Poor communication from staff. Most problematic was not being able to see my provider and saw an NP…read morenamed Casey S who was rude, rough, and just didn't care. May as well have seen Regina George for a provider.