This establishment is great. I never got an eerie feeling about anything. Everyone was extremely polite and respectful and professional. I got a TT with 4 areas of liposuction and was initially taken on by Dr Robertson. I had a change in surgeon at the last moment but Dr Sofer was very kind and helpful and even asked my permission to take over my case before we went over my surgery plan. If I choose to pursue any further treatment I will definitely be booking with Dr Sofer! All of the nurses, coordinators, massage therapists were top notch at all times. I would definitely recommend this establishment to any person looking to get the body of their dreams. Thank you Seduction! read more

I am extremely disappointed with Seduction Cosmetic Surgery. I was unhappy with the results of a procedure I had done years ago and ultimately had it revised in Naples. More recently, I have been trying to obtain my medical records to understand how my areola portion of procedure was performed and whether it may affect my ability to breastfeed. I have called four separate times and each time I am told that a manager or supervisor will call me back. Not once has anyone followed through. At this point, I would be satisfied with a simple answer as to whether my records still exist. The lack of communication and professionalism is unacceptable. If a supervisor cannot return a patient's phone call with a straightforward answer, they should not be in a supervisory role. My experience has left me feeling that once they have your money, they no longer care about you as a patient. Between my dissatisfaction with the procedure and the complete lack of customer service, I cannot recommend this practice. read more

WAITING ON A REFUND FROM THEM SWITCHING MY SURGEON 10 DAYS BEFORE SURGERY and not telling me. ! lost out on my $1000 flight and a $2000 air bnb! I found out when I called to ask questions about my blood work. It's like pulling teeth now to get them to return my money. I am constantly getting told the will return my call, that I need to speak with the manager. The first time they said they had no issue returning my funds and they would do so in 72 hours or less. It's been 6 days and I'm still waiting to talk to the manager who they say is in charge of the matter. read more

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If I could give Seduction Cosmetics zero stars, I would. I've spent over $25,000 with this clinic this year alone -- veneers, 360 lipo, breast reduction, labioplasty, BBL, and a thigh lift -- and what I received in return was dangerous surgical decision-making, zero transparency, and some of the worst postoperative oversight imaginable. One of the biggest red flags: they performed my BBL and thigh lift at the same time. Not once did anyone explain that doing those two procedures together would mean I couldn't wear a faja or proper compression after surgery -- something that is basic, standard, and essential for both liposuction and BBL recovery. Anyone who knows even the slightest bit about BBLs understands that compression is required to prevent swelling, maintain fat survival, shape the waist, and protect results. Yet the clinic only told me AFTER surgery that I would not be able to wear my faja due to the thigh lift incision. So now, on top of everything else, my Lipo and BBL results have been compromised. It was almost pointless to even do those two procedures if they knew I couldn't wear compression afterward -- and they absolutely knew, because they're the providers. I'm the patient, not the surgeon. I relied on them to guide me properly, and they failed me. As for the thigh lift itself -- the surgeon cut me nearly 360 degrees around each leg instead of the standard inner-thigh incision I saw everywhere in my research. Nothing about this drastic approach was explained beforehand. He also placed no drains, which is well known to increase the risk of fluid buildup, tension, and wound opening. Had he done a normal thigh lift with proper drainage, I highly doubt I'd be dealing with the catastrophic complications that followed. Post-op care was a complete joke. Despite multiple visits, no doctor or nurse ever examined my incisions. I begged to be checked, yet I was rushed out by a massage therapist every time. When I reported signs of wound problems, they said they'd send cream immediately -- but it didn't arrive for days. By that time, my wounds had split open in multiple places. These failures resulted in: * Severe wound dehiscence * A serious infection * Hospitalization * IV antibiotics * A wound vac * Thousands of dollars in unexpected medical bills * Weeks of pain, stress, and emotional trauma While hospitalized, I was also informed that my surgeon does not carry medical malpractice insurance -- something the clinic never disclosed before surgery and still refuses to address when asked. When I reached out to the clinic afterward to discuss their role in all of this and request a refund of my deposit for future procedures I obviously will NOT be undergoing with them, they hid behind a "non-refundable" policy, as if this were some casual change of plans and not a medical crisis caused by their own decisions. Seduction Cosmetics had every opportunity to provide proper guidance, proper technique, proper postoperative care, and basic transparency -- and they failed at every step. This entire experience has been traumatic, expensive, and absolutely avoidable. Please do your research before trusting this clinic with your body. Sometimes the biggest price you pay isn't the money -- it's the damage you're left to live with. read more

Extremely Disappointed with My Experience at Seduction Cosmetic Center/Dr. Sofer I had surgery at Seduction Cosmetics in October 2024, which included breast augmentation with Galaflex internal bra, Lipo 360, and an umbilical hernia repair. What I hoped would be a positive, confidence-boosting transformation has instead been one of the most disappointing and frustrating experiences I've ever gone through. I went into this process prepared--I brought in a detailed reference photo showing exactly how I wanted my breasts to look, using Georgina Rodríguez (Cristiano Ronaldo's wife) as an example. I was very clear that I wanted a perky, natural-looking shape, and I was told the Galaflex internal bra would help achieve and support that. Now, months later, it feels like the Galaflex was never even used. There's no support, and the results are nothing like what I discussed during my consultation. My biggest disappointment, though, is with my abdomen. I stayed in Miami for a full week post-op to begin lymphatic massages the day after surgery and completed 20 total massages. I also wore all the recommended compression garments, foam boards, fibrosis sheets, and even purchased the expensive and high-end "Fibroguard" compression garment. Despite doing everything by the book, my stomach looks uneven, lumpy, and poorly contoured. There are strange bumps and fat pockets that make me feel like something went very wrong. The hernia repair and belly button were particularly important to me, and I was extremely vocal about that during the consultation. Now, my belly button looks misshapen and unfinished--as if the surgeon didn't even attempt to correct the excess skin. You can still clearly see where my old belly button piercing used to be, but it is on the side, which makes everything look even more unnatural. It's devastating to see every day. When I contacted the surgery center and provided photos, their only suggestion was to pay for another round of liposuction. I found this dismissive and unacceptable. I trusted Dr. Sofer with my entire procedure, but after comparing experiences with other patients, I now suspect my surgery may have been handled by an assisting surgeon instead. Overall, I am incredibly disappointed. I would not recommend Seduction Cosmetics to anyone seriously seeking to improve their appearance. I regret not saving more and going to a true specialist--someone who takes pride in their work and genuinely cares about the patient's outcome. As you can see if the picture, my boobs are low and my stomach looks horrible. read more

Seduction Cosmetic Center - Botched Lipo. - Cosmetic Surgeons Near Me - Coral Gables, Florida

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The first time, I nearly lost my leg due to an injection of fluid outside the vein; the second was a terrible procedure involving a fat transfer, which has since required me to undergo two surgeries to treat an abscess and pain.They never give you money back. read more

Terrible communication! I've been trying to cancel my surgery. They are not trying to refund me or cancel the surgery date. Do not, and I mean, do not go with this Center at all they will scam you and avoid you at all cost. They will pretend like they do not speak English. NERI JOHNSON to be exact read more

Since booking, I have been assigned to two different providers both of whom have left your company and I was never notified either time. I only found out because I called your office to ask questions. Had I not initiated those calls, I would still be unaware that the providers I trusted and selected are no longer with their practice. Because Seduction failed to inform me of these major changes in a timely manner, I was denied the ability to make an informed decision within the 30-day cancellation window. This delay was entirely due to their lack of communication not mine and has caused a significant breach of trust and concern for my health and safety. I requested requesting a full refund, including my $1,000 deposit. I asked that they confirm in writing that my cancellation is processed and my full refund is being issued and if I didn't receive confirmation within 7 business days, I will escalate by: Filing complaints with the Florida Department of Health, the Agency for Health Care Administration, the BBB, and the FTC Initiating a chargeback with my bank Pursuing binding arbitration as provided for in our agreement which I have done all of the above. They only want your money! Cindy the lab manager stated for me to get the surgery regardless of who does it or lose my money. This awful facility needs to be shut down. I work in healthcare and they are violating in so many ways. I truly don't understand how they are still able to practice with all these bad reviews. Had I saw the bad reviews first I would have never put my life and funds in jeopardy. But God has the last say read more

Mi día de cirugia es marzo 17 y puedo decir que estoy super contenta y feliz con todo hasta ahora estoy tan contenta siento que me toco la mejor coordinadora que existe "Beatriz Cruz" han sido muy serviciales desde el primer momento que entré por la puerta me han ayudado en toda duda que eh tenido el lugar está de ensueño todo muy limpio muy lindo todos son muy profesionales si hubiesen más estrellas se las daría todas Ajjajaja esperen mi comentario después de mi operación...les recomiendo seduction cosmetic center a toda aquella persona que quiera buen servicio y un lugar 100% seguro y profesional con los mejores doctores y enfermeras y equipo en sí no puedo esperar a empezar mis masajes ahí y todo mi preoperatorio estoy emocionada Dios me los bendiga gracias a ustedes que logran hacernos sentir y ser una seduction doll (después de cirugía) La verdad es w si pudiera darle mil estrellas a esta clínica lo haría son los mejores estoy completamente feliz con todo el proceso desde mi consultora Beatriz Cruz la cual a sido muy buena y atenta en todo mi proceso desde las muchachas del laboratorio de limpieza el chico del parqueo las muchachas en el mostrador las de el post operatorio del pre operatorio mi cirujano el Dr suffer de verdad q no te go palabras para agradecer el trabajo q han echo conmigo lo deli. Q me siento son ángeles son magos Dios bendiga a cada uno de ustedes los masajes son con una atención magnífica y nada dolorosa los adoro chicos de verdad q la mejor decisión a tomé fue elegirlos a ustedes para este cambio y proceso en mi vida solo tengo dos días de operada y me siento feliz y super bien Dios me los bendiga a todo el equipo read more

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Seduction Cosmetic es la definición del descaro. Califico para un reembolso de $3,120. Les expliqué que la tarjeta con la que pagué está cerrada, ellos lo saben perfectamente, y aún así, con toda la cara lavada, dicen que "no pueden hacer nada más". He intentado contactarlos por todas las vías posibles. Me ignoran, me dejan en visto, me bloquean. Muy atentos mientras cobran, pero si hay un problema, desaparecen. Mucho cuidado. Detrás de la fachada bonita hay cero ética y cero responsabilidad. read more

DO NOT BOOK, DO NOT TRUST crooked Seduction Cosmetic center. It's a scam to get your money then everything changes from there. Hidden costs will double the price. They quickly turned obnoxious AF once you question anything. Furthermore, their policies of no refund under any circumstances should be clear from the beginning. Not worth putting your life in greedy hands who does not take any responsibilities for negligence. read more

I went into septic shock, from infections almost died. I had sent pictures etc they said use hydrogen peroxide I'll be fine don't worry about the swelling etc. one week in hospital and two more weeks with picc line. Holes size of baseballs to drain the infections I'm still trying to recover. read more

Zero stars! The women who work at this clinic treat you like trash, so they want money and they don't help you solve anything. I had liposuction on my arm and body in December. I asked for a review in February and it wasn't accepted. It was accepted for the end of May. I was accepted for the end of May, when the doctor said he needed to redo my arm because it really was the same as before the surgery. So the girls were going to call me and, believe it or not, I have to pay $2,500.00, and in December I paid almost $10,000. It wasn't my mistake. In other words, the doctor does it his way and we have to go back and pay more. It's ridiculous. To this day, the manager hasn't called me. read more

The worst experience I ever had. No professional at all. They don't care about your physical and emotional wellbeing. They just care about the money and play around with the safety and vulnerabilidad of the parient. The had me in the situation that the coordinador went into the operating room just seconds before the procesare started to let me know that I have to pay more money. The went from $10500 to $14500 at last moment. And it is not only about the money, I am grateful to be alive after this nightmare aI went through... Not to say about the terrible results, I lost my money, my time, and almost my life. read more

Zero stars if possible. I emailed this company for a consultation. I sent sensitive information in a reply to an email from them. I have heard nothing back. When i tried emailing i got no reply When i called i got a call center where someone who only spoke Spanish and knew my name before i gave it but when i asked for someone who spoke english, she hung up on me. When i called the call was immediately terminated. I called again and another person answered who said they didnt speak English well that they would get me an English speaking person. When that person got on the phone, they said they sent another email that i didnt send my information to the right email Tell me how thats possible when i replied like the email asked with all my sensitive healthcare information. I plan to report this company to the better business bureau and any other agency. They should not be in business. By the reviews and by my personal experience, this is a scam company read more

The entire experience is sketchy my gf recently had a botched bbl removed and she was lied too about the price on six different instances Then after surgery she was not given pain medication for the trip home where she was in extreme pain then the follow up a Appointment the next day she was told the people who paid for the spa package would be treated first leaving her to stand for 2 hours the day after her surgery I was not allowed to accompany her in the waiting area so when she collapsed I was not there to help other patients were forced to help and scooted 3 chairs together so she could lay down read more

Seduction Cosmetic Center - She is in severe pain - Cosmetic Surgeons Near Me - Coral Gables, Florida

Lianet and Vivian have been wonderful in getting me ready for my procedure. From making sure all labs are done prior to arrival (Lianet) to all the details of hotel stay, dos/donts, transportation, and all other worrisome details (Vivian), all has been taken care of in a professional manner. Looking forward to flying in next week for the procedure. read more

If I could give 0 stars than that what I would give. I psid for BBL and Tummy Tuck in full at the time of scheduling. I was not able to have the surgery due to a Spinal Cord Injury and was informed that I would not be able to get a refund due to rescheduling appointments to many times even though thry were rescheduled more than a month read more

I'm so excited to have my cirgury they have a lot specials and promotions and the staff is amazing

I need my refund back ASAP from you scammers. You don't want me going to my village in Nigeria and setting serious Juju prayers on this scam clinic. Because trust me every person you touch will perish on that table. You will be known as a morgue, a damn slaughter house. You ppl lie just to take person's money. I didn't receive any services from you all because your lying coordinator Vivian lied to me saying anything to get my money. I refused your services same day money was paid after discovering its scam, now you don't want to refund me. Okay! Let's see how long this clinic survives. Seduction Slaughter House!! Alice you say you can't find me in your system and I'm not a client, yet your scamming asses took my money and I've not received any services and you have not refunded. See the proof of payment in Full from me the "non client" Guys run,run, run!! read more

Seduction Cosmetic Center - Proff of payment in FULL!! - Cosmetic Surgeons Near Me - Coral Gables, Florida

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seduction is the best clinic ever for you. I have an incredible service and my doctor is very careful. I am here to recommend this place to make your dream of having surgery come true read more

I am writing this review to express my deep frustration and disappointment with the dishonest and unprofessional experience I had at Seduction Cosmetic Center. I feel completely misled and taken advantage of by your facility, and I want to ensure others are made aware of the unethical practices I encountered. From the start, communication was only smooth when I was inquiring about booking and paying for the package. Once the payment was made, it became incredibly difficult to get in touch with anyone. The staff on-site were dismissive and unfriendly -- a stark contrast to how they treated me during the sales process. Here's the core of the scam: You advertise low-cost packages to lure patients into signing a contract that they cannot get out of, only to surprise them later with numerous hidden fees that were never disclosed upfront. At my pre-op appointment -- which I was told was for basic preparation -- I was suddenly told I needed to pay an additional $700 for massages, a faja, and a BBL pillow. These were not mentioned at any point during the initial booking. Then, on the day of surgery, I was told by a nurse I had to pay another $600 for pain medication, IV fluids, and iron supplements. Again, none of these charges were disclosed prior to surgery day. This is deceptive and unethical. To make matters worse, I was told to arrive at 5:00 AM, which I did but ended up waiting over 8 hours for my procedure because the doctor was still operating on another patient -- likely due to complications. I hadn't eaten since 5 PM the day before and began to feel dizzy and unwell. I informed the nurse that I was no longer comfortable moving forward with the surgery under these circumstances. Her response? I'd be charged $1,000 to rebook. How is it fair to penalize me when your doctor was not available to perform the surgery on time? I also found it completely unprofessional and concerning that the same nurse who was checking my vitals was also the one handling cash from patients for these surprise fees. I personally witnessed her collecting money (CASH) from another patient's husband for charges that were not mentioned beforehand. This raised serious red flags about how your office is being managed. I had requested a full refund which they declined. Finally, I attempted to share my experience by posting a review on your website, but it never appeared on their review site. It's clear that only positive reviews are selectively shown, which is misleading to future patients. I am beyond disappointed. What you are doing is not just bad business -- it borders on predatory. I will be filing complaints with the appropriate regulatory bodies/Better business bureau and sharing my story on independent platforms so that others can make informed decisions. This experience has been emotionally and financially draining as they are refusing to refund me my money, even for the items I did not receive such as pillow/faja. I hope no one else has to go through what I did. read more

Seduction is absolutely HORRIBLE. The staff greeted me asking me what I was there for ? I kindly ask to speak to someone in finance and that's where from that point from the staff and the executive management was not trying to help pme at all. I paid for a surgery that I didn't do because my doctor did not clear me due to medical issues I have. I didn't expect to get all of my money back but to simply keep a 100% percent of my money for a surgery I did not do is not moral and ridiculous . Why would a company do that to me? If i could i would not give them any star. And I will have to involve legal matters because I will sue them and give them all the unfair treatment they did to me. This is a nightmare absolutely worst customer services I've ever had .Don't go to Seduction cosmetic surgery read more

Let me just say that these people are horrible people. I'm a mother of two boys with an autoimmune disease and I payed $4,000 for a tummy tuck. I never had the procedure done, I rescheduled it twice. But I'm unable to have the procedure because I won't be able to stop my medications for the surgery. I requested a refund but they claim I can't get one because I rescheduled my appointment twice a week before the surgery. When it clearly state on the contract that if you want to cancel any rescheduled appointments you can, you'll just be charged an extra $1,000 per reschedule. According to the contract I'm owed $2,000 and I have no issue with paying the fee, they just won't give me my money back. I would not recommend these people cause once you decided you want to give them your money, you'll never get to see it again. They don't care about you or your issues, just want to keep your cash. read more

Seduction Cosmetic Center - Where it states I can get my money back on the contract. - Cosmetic Surgeons Near Me - Coral Gables, Florida

Omg! I had the absolute best experience there! Stephanie was my coordinator. I referred my sister and my mother to them and they're going next month! The process seems like it took FOREVER cause I was so excited! I got the tummy tuck done and it looks amazing! Dr Robertson did wonders!!! I look snatched right off the table! My massages started the day after and I'm still taking them. So glad I chose them! read more

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Buena atención al cliente, las cordinadoras siempre presentes ayudando en lo que necesito, contenta con el servicio.

BIOPOLYMERS SURGERY REMOVAL Hello - this is a review about my experience as a Biopolymers Removal PATIENT at Seduction Cosmetic Center. I am extremely glad to have found Dr. Nair, who is changing the life of sick women every day. However, Seduction needs to understand this surgery and create protocols for it. CONSULT DAY Consults are done in between surgeries and the average patient waits 2 hours. As a Biopolymers patient, we suffer of excruciating pain. Most of us are unable to sit for long periods of time, and some cannot sit at all. We book these consults because we are slowing dying, we are in pain, and we cannot function as normal people. Having us wait hours to see the surgeon, without a hospital bed where we could lay down, is insensitive to our condition. PRE-OP DAY My pre-op Coordinator was cold and impersonal, almost like a cashier machine. She was only there to charge me for the post-op package. She affirmed that "the packages are prepared for each specific surgery, so it includes everything you will need after the surgery". However, they give biopolymer patients the BBL package, which includes a garment that we cannot wear and a massage that we can't get done. With that being said, the clinic does not have a post-op package truly customized for Biopolymers removal surgeries. SURGERY DAY I have nothing but great things to say about my surgeon, Dr. Nair. He is such a good human being. He is honest, and he understands what we (biopolymer patients) go through, he understands our pain and concerns. You will feel an incredible amount of support from him, and you will know that during surgery he will do his best to help you have a normal life again. He will also be there for you all the way through your recovery process. THANK YOU, DR. NAIR. You are truly amazing!!! RECOVERY UNIT The recovery unit nurses have no idea how to handle biopolymer removal patients. You will wake up facing up (Biopolymer patients CANNOT lay on their back for 6 weeks after surgery). Then, the nurses will FORCE you to sit down on a wheelchair to leave the building. I get it, it's a policy because patients can get dizzy and fall. However, there's a major need to create a protocol for Biopolymer patients. They should either be walked out using a walker or brought out on a stretcher (Biopolymer patients CANNOT sit for 6 weeks after surgery). POST-OP UNIT You will be required to return to the clinic a few times after surgery. I have had a great experience during my recovery so far, my post-op visits are on the 3rd floor, and things are always quick and smooth there. I have nothing but great things about my nurse, Jackie. She has been extremely patient and caring with me during this time. THANK YOU, JACKIE, for being so good to me! On the other hand, I have many biopolymer friends that had the misfortune of having their post-op visits on the 2nd floor and they have lived a nightmare there. There's a ton of sketchy stuff happening on the 2nd floor, like charging patients for gauze and pads for the pad change being done at the clinic. I also have a friend who waited over 4 hrs on the 2nd floor to see the doctor the day after her surgery, and almost collapsed because she could not sit, and the front desk didn't help because she "can't touch her". FMLA UNIT What a NIGHTMARE. The staff in this unit is unprofessional and unreachable. This has been my biggest headache during this process. They ignore calls and emails. Turns out that you have to PAY $25 to get the FMLA form completed and $25 to get the medical records that the FMLA form requires. This means, that you must go to the clinic (post-op unit) and bring your FMLA form in person and PAY the fee, otherwise you will be spinning your wheels forever without even getting an acknowledgement or any kind of direction. read more

Ok i finally got a revision by another MD, because Seduction left me with "dog ears" It cost me additional $15k for a tummy tuck revision. I would never recommend anyone that doesn't want to spend 2-3x's the amount to be snatched. Do your research, watch videos, experience the customer service for yourself...believe me read more

SURGEONS NEARLY KILLED me here! I was in the ER in ICU recieving blood transfusions for 4 days! DO NOT go here DO NOT put your life in these peoples hands! read more

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Please Be aware of this clinic especially abeer sawwaf and her bad knowledge, she's treating her patients very rudely She does not care about her patients' health or lives If you allow her to perform any operation on you, she will either end your life or leave you suffering from many health problems RUN DON'T WALK AWAY FROM HER SAVE YOUR LIFE AND YOUR MONEY read more

My mom had her surgery yesterday (Lipo and Tummy Tuck) I have not words to say how scared I was about this surgery. The principal problem with this people is that ALL THEY CARE ABOUT IS YOUR MONEY. The staff is SUPER RUDE, terrible attention and CERO helpful at all. They didn't give you an specific time for surgery and all the rest of the appointments that you're supposed to have, if is necessary to wait 20 hours sitting without eating just be prepared because they will not let you know exactly when they'll attend you. I really can't understand how they're organized. Please do not follow away what you see on social media, this is the real life and a real testimony. I have many other things to say but is too much, I just feel bad for those girls that I know will have a bad experience, if you want to do any plastic surgery first of all MAKE SURE that you're in the right hands. Keep safe! read more

Dr. Nair did my procedure 360 Lipo breast implants breast, cut down breast lift, and my boobs still hang and my tummy is still big read more

STAY AWAY! My sister & I were suppose to have surgery on 10/23 at Seduction Cosmetic in Miami, FL. We ended up flying back home on that day instead. ISSUE #1: As SOON as Ashleigh paid the full amount for Dr. Abeer, they switched her to Dr. Amarante. Dr. Amarante was $1,000 cheaper & this facility wouldn't refund the difference because apperantly they're the same prices now. ISSUE #2: While waiting for our pre-op appointment, we saw multiple ladies come & go into the same room (full of bloody fajas) that were not ONCE sanitized or wiped down. ISSUE#3: Another uneasy sight was watching multiple employees (NOT the surgeon, or nurses) walking in and out of the surgery room while a surgery was happening! No one was in proper PPE. ISSUE#4: Multiple nurses were walking in and out of the room, weighing bagged up skin and fat on the same scale that patients step barefoot on, WITHOUT ever sanitizing it! Anyways, the day of preop 10/22, we got there at 9:15AM, and didn't end up leaving the clinic until 3:30PM! Once I paid for the surgery package (which NOONE told me about AND my original consultant specifically told me I didn't have too!)(also was told I HAD to purchase it or couldn't get surgery), they said Amarante couldn't do my surgery until I got my labs redone(even though the lab that they're talking about wasn't required on the clearance form or a necessary blood panel). So they order STAT labs for me (had to pay additional $ for these labs, even though again, they weren't required) to be ready by our surgery day 10/23. I call them at 9AM on 10/23 to get told that unfortunately the other part of my labs wouldn't be back until next Wednesday. I wasn't going to be extending my trip, they could've just told me he was overbooked, instead of blatantly lying to me and blaming it on my labs that again, WERE NOT A REQUIRED LAB PANEL THAT WAS NECESSARY TO HAVE SURGERY! The "office admin" gave us email address that I could email & was told they'll refund us for the surgery package that we both did not receive. She said she couldn't do it, unfortunately because they had no cash in office. Which is another blatant lie because all preop patients have to pay cash NOT card! Anyways, I emailed them and now they're saying my medical clearance is fake, because they called my dr and my dr said I wasn't a patient so I can't get my $ back for the package & surgery back because I lied and falsified medical documents. Which is odd, if I falsified or faked any of my documents why would it have been faxed from my primary care doctors fax number? This facility has their employees posting on multiple groups, on FB & on Instagram who have been slandering and defamation of character for Ashleigh and myself. They have also accused me of not sending my clearance forms in on time and I wasn't really cleared to have surgery...then why would they send me a clearance email confirming they received my labs and my surgery was all good to go..? WHAT IN THE ACTUAL SCAM. Ashleigh Villaverde has also been blocked by Grety the owner... who blocks someone if we were just "lying"? Sounds like someone is guilty. I obviously want my money back for services and merchandise I didn't receive due to their negligence and fraudulent ways. read more

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LADIES AND GENTS, BEWARE and STAY AS FAR AWAY FROM THIS FRAUDULENT CASH-COW AS POSSIBLE. Seduction (formerly LUX) Cosmetics is a pure scam, they are the most unorganized and they are unethical liars. You can go through Dr. Sampson via Seduction Cosmetic instead. am requesting the full amount of $1,000.00 refund. The only surgeon I authorized to perform on me died and they never notified us. *I paid for both my deposit and my sister's deposit after Sarai assured my sister and me several times over the phone that the deposits and any surgery funds we submit are refundable at any time. LUX Cosmetics took my credit card for her deposit over the phone before sending us any paperwork. *They failed to notify us that Dr. Worrell died and they failed to send new paperwork for us to authorize a new doctor to perform surgery on us. Dr. Worrell was THE ONLY SURGEON AUTHORIZED TO PERFORM SURGERY ON US. *Again, when they took the payment from me Sarai told assured us several times that our deposits were refundable if we ever changed our minds. *Feb 1, 2019, the surgical coordinator, Elianys Lezcano accepted the rest of my sister's payment, making her account PAID-IN-FULL, signed-off on Kzonic's Medical Clearance and Pre-Op form, further confirming that all finances were in order and that her schedule date was still April 30, 2019. *April 29, 2019, LUX waited for my sister and her husband to drive 3.5 hours to Miami and after she paid thousands for the Recovery House, during Kazonic's pre-surgery appointment the day before surgery they told my sister that she "would have to make another payment because USAA charged-back the $500 deposit". *After two hours of trying to reason with them to clarify that I only had to charge-back my deposit payment (due to their fraudulent activities from November 2018 through January 2019 on my account) I repeatedly informed them that I never filed a claim with my bank for my sister's deposit surgery payment. Yet, they refused to budge and forced my sister to pay another $500 under those conditions! They double-dipped by charging her another $500 the day before surgery on an account that I already paid. *LUX then told me that the $500 that I paid for my sister was placed into my LUX Cosmetics account, where only I can use the funds if I ever changed my mind and wanted to get surgery from them. Their Pre-Op Coordinator emailed me a receipt and record of their database showing that the $1,000 was still in my account. *I was very clear in December 2018 that they would never touch me after the stress they put me through. So LUX Cosmetics made it clear that they make a living off of manipulation and money-grab tactics. This is by far the most unethical surgeon office I've ever experienced in my life, they should be ashamed of themselves to prey on people in this manner. My Desired Resolution: Seeking the refund of the $1,000 that LUX collected from me, which is still sitting in my account at LUX Cosmetics and requesting that they stop sending me automated emails to set an appointment. I will never! read more

They are unbelievable unprofessional. My surgery was for 7am and it was 1:30pm before I got in. I'm still swollen from last year May and it's May 2024 now. I have never seen my doctor up till this day. They told me to call a number to find him for him to revise my surgery like wtf. I never even got him. I'm so disappointed in them and Dr.Wendell Perry. My stomach is botched. They don't even care about the patients after surgery. read more

I got a tummy tuck surgery done on Tuesday, April 5 with Dr. Nair. This review is going to be a little long because I want to talk about the whole experience. My coordinator was Ashley Gonzalez. She was nice and answered my questions. I made my contract one year prior and so i made payment little by little which is something I loved because I wasn't rushed. I started getting my labs ready on March 1. I had so many issues with the lab department and getting all of the paperwork in on time. There was so much back and fourth and no one really helped. The wait on hold to speak to anyone was about 20-30mins and sometimes the call would drop. On April 2 I went in for pre op... there was so many paperwork to sign about 50 pages. The front desk ladies, didn't have the best attitude and they didn't help me understand the paperwork I was signing. They made comments in Spanish about me asking so many questions. I know Spanish so I understood what they were saying, so it was just rude. At pre op you'll need to have about $523 for the post op package. My surgery was done on April 5. I went in at 9:30am, I met with Dr. Nair for about 5mins and he drew on my tummy and told me what he was going to do. He was upfront, nice and professional. I didn't get taken into the surgery room until 4:07pm.. I ended up leaving the clinic at 9:15pm with no pain medication because the pharmacy had already closed. I was in a crazy amount of pain. Then on April 6, I went in for my first massage appt with Layla. You'll need another $500 or so depending on the massage package you choose plus the massage cream, garments, shots.. ect. The massage therapist was really gentle and gave a lot of little tips that I found helpful. Overall, the experience was okay. The doctors and nurses were nice. I just didn't like all of the additional fees that don't get mentioned until you are already there and it's mandatory. I also didn't like the customer service from the front desk ladies in the 3rd floor. I am still extremely swollen since the surgery was 2 days ago, so I'll give me feedback about the actual incision and results in a few weeks. *UPDATE* My incision is healing and I just noticed a huge imperfection in my surgery. My left side looks normal like a natural curve and then on my right side it's very lipo'd. It's super noticeable because you can see my hip bone on one side and not the other. I would love to add a pic on here but it doesn't let me. I will be posting it on the photo section if you would like to it. Super pissed off! I'm going to message the Dr and see what they do about it. *UPDATE* Spoke to the dr and he said this "Retouches have to be approved by the surgeon. There is a Florida law for how much i can lipo which i did and i made it as symmetrical as ur body allows. It is impossible to make this perfectly symmetrical as u are a person and human being are not symmetricl by nature. So ill see you in 3 months. If you want additional lipo which is fine i would refer you to seduction in 6months to a year. And again please follow instructions i have given you or you will not get the results you are expecting" I'm very unsatisfied with response. How are you going to say you tried to do it as symmetrical as you could when one side looks lipo'd and the other doesn't! Anyone can clearly see the difference and you can tell it is A LOT more lipo'd than the other side because you can clearly see my hip bone on my right side and not the other. A faja, foams and boards used day and night removed only for bathing is not going to push ONE side in to look like the other one, it just doesn't work that way. So now I have to wait 3 months to do a follow up and more than likely get denied for the retouch and have to pay another $3.5k to get it fixed in 6 months to a year. Im going to be as patient as I can, follow the instructions and see what happens. I'll give an update in 3 months. read more

They gotta be paying someone off! ain't no way these people not shutdown this is a morgue !

Paid 2800 for an operation that never occurred and was not refunded. Tried contacting numerous times through chat, email, phone, and no one was helpful. Here are the transaction records: jan 12 zelle 1000-5357018227 jan 12 zelle 1200-19559921450 jan 12 zelle 100-19559965530 jan 16 debit card 500 read more

Okay so today I had my Pre-Op and I was extremely disappointed overall. I been messaging the number to get a hold of someone regarding the blood work that will be getting done and at first they were answering all my texts asap and the past four days I texted the number they text me from and tried asking my Rep which is Maylen (which is the one that sold me the "special package for May/June") and received not one single text back. Then another thing is this is my second time coming here for the same procedure, with is a BBL. However I received terrible customer service and got thrown surprise charges. To start they didn't allow my boyfriend in to the Pre-Op appointment with me. Then I was waiting from 10:30am until 1pm (my appointment was at 11am) to be called in. The receptionist on the third floor was rude and wasn't very helpful, just gave short answers. The receptionist on the second floor were flirting with my boyfriend while I was in the pre-op appointment (being extremely unprofessional with him from what he shared). Then meanwhile in the Pre-op appointment the lady tells me that I wasn't getting Dr Abeer eventhough I requested her again since she did my first surgery and that it was a different doctor. As well as telling me that I still needed to pay $416 on top of what I was quoted, (which I paid in full already) and she said it was a "mandatory" package (includes medication, care kit, IV the following day and arm garment). But none of this was disclosed during any of my calls prior to the Pre-Op appointment and the lady that did my pre-Op said there's no way to tell I was never told because it would be a "she said, he said situation" but I had to pay it by the surgery date which is tomorrow. Just wish it was optional and also that someone would have told me about it to be prepared beforehand. Lastly I had to do all my blood work which were included in my package and the lady doing the blood work was on a personal call while preparing me and on top of that I got uncomfortable when she was touching to feel for my vein (which she also seemed annoyed because she couldn't locate my veins) and she then removed her glove and used her finger (which she didn't bother sanitizing or washing at all prior to poking me with the needle) after she had already sterilizing the area, even taking off her headphones that she had when ending the call then touching the already sterilized area with her hand again to get the blood samples. Just all around disappointing. I'll add an update after the surgery tomorrow. read more

This place should not exist. It's practice is criminal. I don't know how any doctor could do business like this and not feel like he wasted his time in medical school, should have just dropped out of high school and done credit card scamming. Long story short, DO NOT PUT DEPOSITS DOWN IF YOU HAVEN'T HAD A CONSULTATION. Why any doctor would want to perform surgery on a patient who he hasn't consulted with prior is beyond comprehension. Their in-take consultants are telemarketers, trained to pressure for a deposit before you get access to any information about the process, procedure or surgeon. JUST STAY AWAY FROM THIS PRACTICE, THERE IS A REASON THEY ARE ALWAYS SENDING OUT PROMOTIONS THAT ARE A FRACTION OF THE COST OF OTHER PRACTICES. read more