Had a great experience with CG Cosmetics! From Johanna, patient coordinator, to Dr. Parsna, my surgeon. I had an upper bleph. mini facelift and neck lift. I am two weeks out and am thrilled with the results. Look through pics to see before and after read more

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So on March 24th 2026 we arrived in Miami for my wife's pre-op check in , we were made to wait 3 hours before we were asked to come to a back room where we were told that Dr Loessin had just resigned that morning and that he would not be performing my wife's surgery. We were then told we had 45 minutes to choose from 2 other doctors that we never heard of before or cancel the surgery and get a refund. After talking to my wife for a few minutes we decided to cancel the surgery and asked for a refund . We were then escorted back up front and were simply handed a piece of paper ( sticky note ) that only had an email address and we were told we would have to email them for a refund, when I began to ask questions and complain about this they acted like they didn't speak English anymore . My wife then began to search for Dr Loessin on google and found him in Miami Lakes at another company called Harmony Cosmetics, my wife then called there office and made a same day appointment with Dr Loessin. When we arrived and explained our situation to Dr Loessin in person he agreed to perform my wife's surgery the next day . Dr Loessin also explained that he had left CG COSMETICS 3 weeks prior due to reasons that he could not disclose. We then went back to our hotel and emailed CG for a refund since they had lied to us about the doctor resigning that morning and tried to pressure us into having another Dr who we didn't know , perform the surgery, be advised at this time they were in breach of contract as the agreed upon Doctor had left 3 weeks prior and could have told us about it , giving us plenty of time to research another doctor . We also explained that they were going to file complaints with the Florida Department of Agriculture and Consumer Services and the Florida Board of Medicine as well as file fraud charges with our credit card company . Now CG did respond saying sorry and that they would look into our refund within 30 business days , it has been almost 2 months now and haven't heard anything from them despite several emails demanding our money back due to a breach of contract. These people in my opinion have committed fraud and need to be held accountable! If anyone reads this please reconsider using CG Cosmetics, this has been the worst experience we have ever been through. They are unprofessional and have no morals or integrity. We are still out of pocket thousands of dollars on hotel and airfare that could not be refunded because of CG's deceptive practices. If CG Cosmetics does not issue a full refund due to breach of contract the credit card company assures us that they will take legal action . read more

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM I did a pet lift back on 3/2024 and it was a waste of money I spent 5k on this procedure and my face is back. it actually went back immediately no change was really done tbh!! Now I have to spend another 5k!! I was told it would last 5 years. I Will personally send pictures to show anyone!!! This is a false advertisement...... DON'T WASTE YOUR MONEY!! !! !! I even asked for a revision and was told I will have wait to see my results! Only results I see two years later is my face back to how it was when I went in!! Looking back I kind of see a difference from now to when I got the pet lift. But when I got it I didn't see a change and I tried to tell them that. Especially with my smile line. There was never a change in them!!! I WANT MY MONEY BACK! read more

I call this the Boob DMV. Terrible experience from disorganized staff that withheld major information in the sales pitch, constant miscommunication and losing my medical records, to waiting for six hours in a waiting room where I could see private client files on the receptionist computer screen where I was sitting for what I thought would be a proper consult and turned out to be paperwork, to not having a consult with the surgeon until 20min before surgery, to being told I'm a perfect candidate up until then only to have the surgeon say I needed a breast lift, but he'll go ahead anyway because he felt he could achieve what I wanted, then Dr. Freiman asked me if I did cocaine and didn't even look at my drug test that showed I don't even drink! He gave me a much higher CC than I was expecting and they bottomed out within two weeks. So, after reaching out multiple times, he told me to just live with it and wouldn't take responsibility or offer a solution. I met with another surgeon after for a consult since I was being gas lit and treated like my concerns were a burden, and in his opinion it was borderline malpractice what he did. Don't go here. (Johanna was also my surgery coordinator fyi and I had to chase her for info with almost no follow up) read more

Finally closed! BEWARE! Got a small payout and refund of only what they got from Natrelle though and not what they charged me. They are scum and do a disservice to you! Br sure to know your rights and the warranty they not only tell you about but still your money! read more

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Short story due to the text box not being long enough. $3000 promotional price, ended up being $4000 instead, plus an additional $500 pre op fee, as well as not including surgical bras, gel, medications etc. all additional fees not adequately addressed before scheduling. Sent order for physical, lab, and EKG to be cleared by my primary. Primary cleared me. Traveled from 8 states away, over 1,000 miles. Waited in the office for hours before being seen. Had to have an additional EKG, the staff who performed it was super rude! which they deemed abnormal even though my dr said the opposite. Wanted me to pay an additional $500 to see a cardiologist. Canceled my surgery due to not having medical clearance. Withheld all the money I spent in the clinic that day, and I didn't even get to see or meet the surgeon! Flew home, paid out of pocket to see a cardiologist for the cardiologist to perform and review previous EKG's and confirm that there isn't anything abnormal about my heart. Clinic is withholding $1,000, and still has not refunded the $3,000 over a month later. Didn't get my surgery and still out an exceptional amount of money. Beyond upsetting! They responded to my google review asking for me to email them, only for my email to be ignored and receive no response. read more

Mi experiencia en esta clínica fue muy mala desde el principio. El médico solo me vio antes de la operación porque yo lo exigí; prácticamente hablas con el cirujano minutos antes de entrar a cirugía, sin tiempo real para expresar lo que quieres o resolver dudas importantes. Después de la operación, el seguimiento fue casi inexistente. Te ven al día siguiente, luego una semana después y listo. Nadie realmente se preocupa por cómo sigues o cómo te estás recuperando. Honestamente, no la recomendaría para nada. Literalmente se siente como una factoría donde todo es rápido y poco personalizado. Si es tu primera cirugía, es muy fácil dejarte llevar por el proceso y terminar arrepentida. Para mí, cero de diez. Fue una muy mala experiencia. read more

Don't do it !!!. Don't operate here!!! The coordinator Norgis Cuban of Camaguey never answers the phone and the managers do nothing about it when you explain to her. They lied to me I never had surgery and they kept 4000 dollars of mine read more

This review is about the practice, the accounting department, and their communication. Not the surgeon because he was great. Giving the circumstances, i had my surgery paid in full with a specific surgeon. I had my surgery the next day, they tell me 1 day before my surgery that they had to change my surgeon and told me that they will refund me the difference since the new surgeon was less money. It took them 6 MONTHS to refund my money!! After 32 emails and probably hundreds of calls AND a complaints to the BBB, they finally refunded me my money. If i had to do this all over again, i WOULD NOT come here. Horrible practice. read more

I forgot to add this place gave me no anesthetic. I woke up from surgery in severe pain and was given no pain medication. I was literally crying out in excruciating pain when I woke up from my breast augmentation and the nurses ignored me like I was annoying them. It was BARBARIC and I wouldn't wish it upon anyone. read more

They had me take a loan from Affirm , I canceled lest then 4 hours after talking to their representative, that was in February, they proceeded and processed the loan anyway. I have been trying to get my refund since, they claimed that they refunded the money Affirm has confirmed over and over they did not received the refund from them I have asked for proof of paper work to show that they refunded Affirm they will not provide any proof and when I call them they are screening my calls. To this day still no refund. I had to report them to Consumers association of Florida. My next step will be a lawyer. They are a bunch of thieves read more

I should have done my research first! I was to naive about this business. Go everywhere online and do your research. My problem has been accounting. I paid for a surgery ( a special) that they had. I was happy to go and do something for myself. Unfortunately I became unemployed and it all went sour. I called to cancel, I sent the "email" to their accounting's dept. In their contract they say " within 30 days " you get your refund. I've been on their ass about it and I keep getting the bullshit " we will take care of it" it's been 2 months since I cancelled and nothing yet! This business has no integrity, no honor in their contracts. Make sure you read all reviews and then make your decision. Enter at your risk. Watch your money ! read more

CG Cosmetic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

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"My friend had an extremely negative experience with this surgery clinic. She was charged approximately $4,000 in fees that she believes were unjustified, and she was also accused of cocaine use, which she strongly denies. The entire situation was very stressful, and the clinic did not provide clear communication or satisfactory answers when concerns were raised. Based on this experience, I would not recommend this clinic and encourage others to carefully review all paperwork, charges, and medical records before proceeding with treatment." read more

Kelly Giguere 8 reviews·10 photos just now New This place had really put a lot of stress on me for being a senior. I got swooped into some (literally less than 3 days ago) dream of having a freshness added to my aging face and they somehow talked me into a deep plain lift with not even being done in a hospital or licensed surgical center with no after care and before I knew it they collected my 10.500k from me in a matter of minutes. I was dazzled with the excitement of having a deep plain face lift with only an inquiry of the PET lift. To good to be true? Absolutely! So I researched the heck out of it. First with Dr De Souza and I was impressed and excited so my old brain started to prepare for my journey. But then, less than 24 hours I got to thinking how could one do a deep plain face lift and not have any aftercare? And not being done at a surgical center ? I'm in my 60s and to have my husband be my caregiver was just to hilarious to think that would go over good. Then I really started digging. Over 200 terrible reviews on BBB with a rating of a F. Not to mention their own website has over 200 reviews with horrific pics of complications , dying skin ,infections and many many of no refunds when promised and even death. And this does not include the google reviews as well. Oh my! What a horror to see all these terrible reviews and being a retired business owner with a BBB rating of an A+. I'm surprised they are still in business? I guess a lot of younger people really want BBLs and big boobs, and society has made us all this way‍ But I am in my 60s with rods and pins that hold my neck together and pin and implants in my bilateral thumbs as well and my ortho advised against this procedure due to high infection rate. With more surgery on the table for me coming this June , (Im becoming bionic) I took my orthopedic surgeons advise and decided not to go through with the procedure. This was literally yesterday. So I contacted CG Cosmetics for a refund right away (2days after) they took my entire 10.500k. Florida has a consumer law called "the cooling off period" and has absolutely no right to keep consumers monies for 30 days and is entitled to a full refund if done with in the 72 hours. I did it in 48 hours. Also consumers are protected by services never rendered. There will be no services rendered, ever. They gave me the 30 day BS, like 100s of reviews have stated and these people still, months if even years and still no refunds. I am terrified now! Should of done more homework cause what I dug up was ludicrous on this company. Insane! And I'm a brilliant researcher spending hours on this.No sleep just reached deeper and deeper. I have no faith in this company at all! It has been literally 2 days and they have all my 10k and should not be giving me the runaround about the 30 day refund bla bla bla that I read in 100s of testimonies. Same thing with them all. So I contacted my bank and the loan department to dispute right away as waiting isn't an option for me. I feel ashamed of myself for falling for this. I also contacted the Attorney General of Florida and the Better Business Bureau to make my claim of this mess. Being a senior has higher priorities as I was told and I intend to go all the way with this! Guns a blazing! If this doesn't get resolved in 30 days I intend to take legal action only because of so many people are without their refunds. I was a business owner for decades and I couldn't imagine having a BBB score of an F! What kind of company could be proud of this? I know it's going to be a fight and I hope this reaches all of you looking into this place for cosmetic procedures. Horrifying! Please please do your research! I will update often everywhere I can and as many platforms as I can until I'm satisfied. I think I don't need a full face lift anyway. 61 and thriving read more

CG Cosmetic Surgery - Kelly Giguere - Cosmetic Surgeons Near Me - Miami, Florida

(PART 2. Go to Google reviews for Part 1. My complaint is too long to post it fully on Google, and I do not care) Continued... A week ago, I messaged them saying I spoke with Arlene and expressed our frustrations with their lack of urgency and sudden lack of communication. They emailed me back addressing ONLY that, how they disagree with what I said about them lacking communication and that they've been consistent in responding to our requests and inquiries. Nothing more nothing less, they didn't address the ISSUE. Which is, was my moms refund processed ?? If so, what's the turn around time and if not, what's the reason for the delay? SIMPLE. I sent an email saying exactly that and got no response. This was a week ago, May 29. June 1 I emailed again expressing our frustrations AGAIN. No response. June 2 I sent an email. I also spoke to Arlene again who was no help AGAIN. And their coordinators keep saying they need to speak to my mom, since it's HIPPA violation to speak to someone else other than her. But had they done their due diligence and checked my moms file, I AM AUTHORIZED TO SPEAK ON HER BEHALF. And while I'm emailing their accounting team, I'm attaching my mom to EVERY SINGLE email. And she is also communicating/replying on her own behalf to them These folks are literally incompetent I swear. Anyway time goes on, and it's now June 5,2026, today. We have not heard from no one, Arlene keeps saying she will call me back, her team keeps saying they will take my info and have her call me back... NOTHING. So I went ahead and filed a complaint with the BBB, Florida Consumers and sent an email to the President Of the company Jacobo Guiribitey and his supervisory team. These folks need to find something safe to do like run my mom back her money and stop playing these silly games. They took her money quickly, I expect them to process it back just as quick. After I sent an email stating I will be filing these complaints, they had the nerve to email me back saying due to HIPPA laws it would be a violation to continue speaking to me without my mom. Mind you, she's been CCd in on EVEEY email, mind you... I'm yet again an AUTHORIZED SPEAKER ON HER BEHALF with documents on her file to support that. At the end of the day, get your procedures done elsewhere. The people lack urgency, and communication and will gladly take your money of course. They have over 200 complaints on the BBB with an F rating. Consider that before booking read more

After 4 years I decided to have another operation to fix all the damage that these people did to my body (obviously with another much better clinic and great doctors) This Dr. Souza not only left me with marked cannulas in the front but also with a difference on the sides of my waist. read more

CG Cosmetic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

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Horrible communication Accounting department is a joke It's either a self generating computer talking to you or a person that is extremely illiterate and unprofessional Has anyone else experienced this with them? Have you had any luck speaking to an actual person regarding refund? Who should I ask to speak to? If you are considering this place for any procedure, DO NOT GO WITH CG COSMETIC The people here who do intakes and go through the plans on what your surgery will look like and results are not professionals, they just want your money. After you pay and have questions they will ignore you and any questions you have. As if your life isn't at risk going under surgery! read more

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CG is amazing and very acomidatong I'm very pleased with my experience and all the CG Drs. And staff!! Thank u!! read more

It is a factory like experience. The staff are not on top of after care and are more concerned about the fee. The physicians are competent but without proper follow up nurses and staff , I had trouble and developed an infection which lead to another surgery . read more

I would not recommend CG Cosmetics based on my experience with their customer service and financial practices. I was informed that my refund would be processed within 30 business days. That timeframe has now passed, and despite several follow-up emails and a professional courtesy reminder, I have yet to receive my reimbursement or any response from their office. To make matters worse, the facility charges a non-refundable $1,000 fee, yet they are unable to uphold their own stated 30-business-day refund policy. It is unfair to expect patients to honor financial agreements while the company fails to honor its own timelines and communication responsibilities. Professionalism, transparency, and accountability are essential in any medical or cosmetic practice, especially when significant amounts of money are involved. Unfortunately, my experience has been frustrating, disappointing, and completely lacking in communication. I hope management takes these concerns seriously and improves the way patients are treated in the future. read more

This place definitely is a hidden gem in the middle of Coral Gables, FL. What I learned was that they are a busy office with tons of trained staff willing to help. The care was great! One thing I was afraid of was the general anesthesia because it was my first surgery but Lou (the anesthesiologist ) put my heart at rest. The surgical staff was top notch as well as Dr. Hunsaker. I will definitely go back if I ever decide for any other cosmetic surgery. read more

DON'T COME HERE. I am almost 3 weeks post op and my experience has been terrible. The staff here is mostly all unprofessional, they don't value your time, and all they care about is getting your money. This place is operated like a damn meat market. They are just concerned about churning through as many people as possible without taking the time to care at all. To begin with I didn't get to meet my doctor until the morning of the surgery. While waiting for the surgery I could hear staff members cursing and being super unprofessional. The nurse who helped me get ready for surgery looked miserable and like she hated her life. Waking up from surgery that same nurse was telling everyone complaining of pain to calm down and not in a nice way. She was rude and kept making comments like "no es para tanto" instead of trying to calm patients down and having some empathy. Post-op instructions were not provided clearly. They should give a paper that explains the steps of recovery and in what stages to switch from a binder to faja, when to start wearing the strap around your breast, when to wear the abdominal board, lipo foam, etc. They are very quick to provide a list of things you need to buy and charge you for it, without providing proper instructions. The massages here are a joke compared to several other places that I have received post op massages at. They squeeze the crap out of you, the massage last 10 minutes if that and then you are on your way. You can't even schedule them at the time you want/need. They simply tell you "we'll text you". I have a capsular contracture which is a complication and I live out of town I called to make an appointment and they give you the run around. I made arrangements to come in and see the doctor for said complication. My appointment was for 10am. I got here at 9:45. 2 hours later I am still waiting and was told that the doctor had to go back into surgery. Why give appointments if the doctor is performing surgery? Create a schedule where he has surgery days and consultations days! However, since they do not care about your time, and they have already collected your money...WHO CARES?!?! Sit and wait. Also, you could tell pretty early on that there was a problem with the implant that has a capsular contracture and the follow up doctor that saw me suggested that I make a fist, put it against the implant, and ram my fist into the wall hard to push the implant down. She was cold, unprofessional, and should not be practicing medicine. It is not worth you coming here. Do yourself a favor a do some research instead of focusing and all the "specials" that they have. read more

I fell for the scam. I listened to the good reviews, thought this was a good clinic, and everything that people stated that happened to them in the bad reviews happened to me. The exact thing that happened to this person on Reddit happened to me. Please also take the time to read the reviews from CG Smile as they are the SAME owners. https://www.reddit.com/user/Far-Alternative6101/comments/1ocihhq/please_read_this_before_you_go_to_cg_smile_or_cg read more

10 weeks post op. Been treated like dirt the entire time. My boobs are not the size I wanted at all. Way smaller. And this place has put me through so much mental distress it's insane was suicidal for months due to the results I'm left with. Now I've learned to live with them. But beyond depressed truly read more

This place is nothing but a scam! Do NOT do business w them and if you speak to a surgical coordinator named Johanna Anzola, hang up the phone and run. She took my information and helped me apply for Alphaeon Credit, but did NOT mention that my card would be charged as soon as the account was open, before I even received my card. $4500.00, she entered a fake work phone number into my account and basically scammed me. Alphaeon is NO help and told me I need to resolve the issue w CG Cosmetics. Well Johanna Anzola, who I spoke to and scammed me, will not call me back. This place is a joke. If I could give no stars I would. read more

CG Cosmetic Surgery - Surgical Coord, Johanna Anzola, scam artist - Cosmetic Surgeons Near Me - Miami, Florida

Let me start off by saying a really old saying for you kids complaining about money and financing schminancing out there: "If you can't buy it twice, you can't afford it." CG cosmetics should / or yelp should do a better job of filtering their reviews. If you only saw a surgery that I had in Ft. Lauderdale...I posted it on his Yelp since I had those photos available. Yelp took it down. You see my reviews? I got almost 80. Most of these reviews have only one review, no picture. Usually with those parameters that is something that gets filtered automatically. How is that even possible that these insane reviews are being posted? I'll give you a real one star review with legit photos of how I was botched few years back by another doctor. They took that down, but leave these unverified reviews up here. Sorry to the hardworking staff. That's a bit blackmailish if you ask me. It's a diamond in the rough process. If this is your first surgery: be prepared. This isn't General Hospital. Nobody is going to baby you. If this is a multiple surgery of yours and familiar process, also be prepared. You have a lot of homework. I got quoted initially $20,000 in NJ for what I had done here, from an internet hype surgeon. The guy had maybe 5 times less experience in the field as Dr. Freiman. Soup to nuts? Flying down, hotel, visits, surgical supplies which is about 400 extra if you don't get them on your own. (YES you need them, so relax if you gotta buy them. Stop complaining about an ATM in the lobby, they're doing you a favor.) All said and done it's running me less than half the cost of what I was out priced in NJ. Yes doctors will do that, or if they see you might have some money will charge you more up north. You have everything you need to get done at least two months in advance which is plenty of time to get your prescription settled meaning: your mammogram, ekg, bloodwork (4 panels including pregnancy test) , doctors visit. Sober up. They don't mess around and for good cause they have your life in their hands. Respect that. I used all this as an opportunity to personally check my health out at the same time. Shouldn't be a negative thing...Who doesn't want peace of mind regarding their health or not? If you don't have insurance: plan on spending up to $500 to get these things done through the surgical center. Again, don't complain. One panel of blood work alone (out of 4) can cost that price if you pay out of pocket on your own. Wise up. I had my surgery in the off-season summer which if you can stand a little heat: do it. It's quiet here & less expensive because it's a winter destination. It's actually wonderful. Following me still? Good. You looking for mental and emotional support: lean on friends and family...CG is here to provide a service. They care about your life, not your mood, or unimportant details about the security guards attitude. TF... they are actually pretty cool the both of them those guards. Let all those other reviews fall to the wayside. I was awake all this night before my surgery reading these crazy outbursts and that's just what it is. Be organized, all those tests you need to get, print them out. Keep good records. If you're out of town hotels will help you print. There's no excuse not to be prepared. I have been to "highly accredited" boob doctors in the past and paid big boku and ended up with trash. This is the first time in 20 years that I have had the results I finally wanted. Thank you Dr. Freiman. Natalie the anthesiaologist is an an angel. The nurses are sweet but very busy. Please don't take it personal they're not being mean. Ok dolls? Write down all the questions you need and do your paperwork. Capeish? Got it? Now go get that surgery! read more

Cont. from google review since I was limited with characters. I came across this place as when I decided to get my surgery done there was raves on Social media about Dr. Freiman. I looked him up and found CG domestics. Prior to reaching out I did a lot of reading what expect. But didn't get that much of what I read in this experience. Let me start by highlighting those that were of great help and made this somewhat better for me. My phone conversation with Julbeth was amazing. She was pleasant, professional, and help my partner with the starting processing. I would also like to highlight that the young lady who assisted with verify the financial papers was pleasant and helped with moving things along to get my partner to work off to timely. Next is Colleen my anesthesiologist this being my first surgery ever she pleasant and made me feel at ease. She along with the ladies in the OR were phenomenal, I'm here and couldn't be more happy. The team at the post op off on 7th floor all professional and welcoming. The wait time isn't long. Now, to get into the other matters. CG comes to a is clearly popular and appeasing among the public likely due to the competitive fees and the reported renowned surgeons. It's more about money to me than making the clients feel at ease, inclusive, and welcomed. Your initial appt is slated to last 4-5hrs and I assumed it was because I would be meeting with the Dr to discuss what I want, go over the implants and choose what I want, discuss the procedure in detail and what to expect. To my surprise after sitting in the office for about an hour when o scheduled for 930am o quickly realized that my 4-5hrs would be spent sitting in the waiting room -it's not necessary but this primarily because I believe they over book themselves compared to the amount of staff. People expressed to me that they had been sitting since 830am and it was already 11am and not being called. Moving on to when I was called, the young lady who took my BP and did my Covid/Flu test wasn't as fluent and English and I hard a time understanding her but worked with her. My first BP reading was high. I met with the nurse Thaisy, she was not the most pleasant; not attitude way but she just lacked personality. She wasn't welcoming, no smile and just to the point. She took her photos and documented what she needed and had me wait another 20mins or so to do another BP reading. After my second BP, the young lady then walked off to inform Thaisy of the new reading and reported back to me saying I can go home. At this point, I'm confused and don't know what's expect. So I stopped by Thaisy to inquire when do I speak with the doctor, when do I discuss the cc and etc. It is then I was told that it will happen on the day of the surgery and to bring two pictures for the doctor. The day of surgery, I was treated by nurse she was pleasant. She did my drug test and pregnancy test. Dr, Freiman came in and spoke with me, asked questions and inquired as to what I wanted. There was no discussion of CC's, the kind of silicone I was getting or anything. I had number on mind but wasn't asked. Surgery obviously went well, I'm here without complication and thank Dr. Freiman and his OR team for that. I learned of my CC at my initial post op, which was more than the number I had in mind. I'm sure Dr. Freiman knows what he is doing and what would be best to obtain the look I was going for , I just would it would have been discussed. I would have like to feel more inclusive in the process especially if I'm putting my life in someone's else hands. I just didn't the feel customer service was there all around. Maybe it wasn't good for them, I don't know but for these reasons I give it 3stars. After my breasts settles into their final position and I feel the result is what is was going then I'll come back and give another star. Again, CG has a good thing going and they are competitive with pricing, but if you're one that wants to be involved and experience that warm and fuzzy feeling from those you're spending your money and will be helping make a life changing decision then make sure really think about if this is right place for you. The business MOdel is clearly there but now there needs to be a customer service model to enhance the experience of the clients. read more

I scheduled a procedure with CG Cosmetics for May 1, 2025, and paid $3,000 upfront, financing the remaining balance through Cherry. Just one day before my pre-op appointment, the surgery was canceled by the clinic with no valid explanation. As of today, July 25, 2025, nearly three months later, I have only received the portion refunded by Cherry--CG Cosmetics has not returned the $3,000 I paid directly to them. Despite multiple emails and attempts to contact them, I've received no response or resolution. I'm now in the process of: Filing a formal complaint with the Florida Attorney General's Office Contacting the Florida Department of Health Submitting a report to the Better Business Bureau (BBB) in Massachusetts I've since discovered that I am not alone--many others have reported similar experiences, including canceled surgeries, no refunds, and a total lack of communication. CG Cosmetics has a cancellation policy, but they are not abiding by it, which is not only unethical but could also be illegal. To make matters worse, I referred a friend who ended up going through with a procedure--but they changed her surgeon at the last minute without informing her, which is a serious breach of trust and professionalism. This business shows a clear pattern of shady practices, poor communication, and financial irresponsibility. I strongly warn others to think twice before trusting them with your money or your health. read more

I've had two surgeries at this clinic. The first (breast augmentation + stomach lipo with Dr. Freeman) went okay. I was happy with my breasts, but the lipo had no results--though I assumed it was because the focus was on the breasts. That's why I came back, hoping for better lipo results with a doctor who specialized in it. For my second round (BBL, arm, upper back, and chin lipo), I was originally scheduled with Dr. Carvalho, but since he doesn't do chin lipo, I was switched to Dr. D'Souza. The clinic never updated the change, and I was sent to the wrong office for pre-op. That mistake was a huge red flag, but I had already traveled from New York and didn't want to cancel. At the pre-op, Dr. D'Souza told me I wouldn't get enough fat from all areas and recommended canceling the chin lipo. I agreed. But Raquel (my coordinator) pushed me to keep it, even after hearing what the surgeon said. Eventually she said she'd remove it and refund me--still no refund months later. The surgery results were awful. My arms and back look the same, just with scars. My stomach now has a bulge because only the bottom was lipo'd. And my hip dips--my biggest concern--were completely ignored. I paid thousands for this and got almost nothing in return. Worse than the bad results is the complete lack of follow-up. Raquel was responsive before payment, but now she ignores calls, emails, and messages. They promised a virtual follow-up that never happened. I've reached out multiple times--no one cares. This is my body and health, not a clothing order. The clinic is completely unprofessional and negligent. If they don't make this right, I'll be taking legal action. Please think twice before trusting them with your body. read more

En lo personal tuve la mayor y mejor experiencia de mi vida con el doctor Lossein es un doctor que refleja humildad y amor en su trabajo, que es el momento que interactúa con los ojos, te hace sentir segura y te hace que los nervios ya no los tenga, yo le doy las gracias porque él fue mi cirujano y porque ama su trabajo y su dedicación lo dice todo. Muchas gracias doctor Lossein y muchas gracias CG cosmetic porque también son muy profesionales, me hicieron sentir en casa Liset Pérez read more

If you are reading this run away from this clinic. They are the worse one start is too high of a review. I scheduled and paid for a surgery due to personal problems I had to cancel less than 48 hrs after and here I am paying for a surgery I never received. They have not refunded my money. It has been 4 months of continuous excuses. Please run away from this place don't make the same mistake I did they the worse. read more

I underwent breast augmentation and liposuction surgery today. When I woke up from anesthesia, I found that the nurses were brusque, abrupt, and uninformative. No postoperative instructions were given, and I was not told what to expect regarding pain levels, bleeding, or how to care for myself during recovery. I attempted to get clarity by calling the clinic's main line, and I was told that someone would contact me soon, but no one has reached out yet, even after several hours. I called back and was sent to voicemail. This experience has been extremely upsetting and has significantly contributed to what I believe is the worst pain and discomfort I have ever felt in my life, making recovery even more difficult. As a result, I have decided I will not return to this facility for any future procedures. Before the surgery, the nurse who conducted my pre-op interview was mean, rude, uncaring, and demonstrated a lack of professionalism. I wanted to speak with the doctor directly about some concerns, but she firmly told me no and gave me vague, unhelpful information instead. The surgery lasted more than an hour; contrary to the staff's claim that it was just one hour, I was actually there for approximately three hours, including pre-op preparations. The only time I saw the doctor was immediately before the surgery, and he was not very helpful or informative during that brief interaction. The only staff members who showed any courtesy were a friendly lady at the front desk and the receptionist who handled my payment. Overall, the experience was disappointing, and I felt neglected and poorly cared for throughout the process. read more

CG Cosmetic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

they are very bad. The cancel my procede because l have low iron , it's been 6 months try to get my money Back and nothing. They play wi us try to force to do the procede even they now you don't in good condition. They take money if you don't do what the contrat say , but they don't pay us if they brea the contract read more

CG Cosmetic Surgery - Cosmetic Surgeons Near Me - Miami, Florida

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BEAUTIFUL results on my breast augmentation with Dr. Frieman. I went 385cc gummy bear implants. I'm so in love with them and get plenty of compliments. I love that they don't feel hard like and still have some movement. The process was very smooth and Dr Frieman was incredibly nice and had a good sense of humor. I told him I wanted proportionate and natural and I feel he really gave me what I wanted. Check out my before and after pics! I was up and moving the next day after surgery, but keep in mind everyone is different. I'm so happy!!!!! I feel confident and sexy read more

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As of today, December 1, 2025, I am still waiting for a refund from CG Cosmetics for a surgery that was never performed. I requested this refund back on January 30, 2025, and after months of waiting, nothing has been processed. Because CG Cosmetics has not issued the refund, both of my financing accounts were sent to collections, and I am now being sued as a direct result of the unresolved refund. I have reached out to CG Cosmetics repeatedly. The only responses I received were generic statements saying they were "working on the refund," and several of my follow-up emails were ignored completely. Even after posting a review that finally got their attention, I received the exact same message with no actual progress. I am no longer moving forward with the surgery -- I am simply asking for the refund for a service that was never provided. I have full documentation of every communication. This situation has been extremely stressful and completely avoidable. I will update this review if CG Cosmetics finally resolves the issue. read more

I'm writing this review to seriously warn anyone considering surgery -- or worse, a revision -- at CG Cosmetics with Dr. CARVALHO. My experience during my revision consultation was not only unprofessional but also incredibly disheartening and insulting. I originally came here for a BBL and lipo, and I've been left with noticeable uneven lipo on my abdomen and severe fibrosis that has impacted both my physical appearance and confidence. I returned for a revision consultation, hoping they would take responsibility and offer real solutions. Instead, I was met with dismissiveness, cold energy, and zero accountability for the results they created. If the procedure had been done correctly the first time, I wouldn't be in this situation needing a revision in the first place. Yet rather than acknowledging their role in the outcome, the staff acted indifferent -- barely examining me, brushing off my concerns, and offering no clear treatment plan or reassurance. It felt like I was just another number to them, not a real patient they had once operated on. What's worse is how detached and transactional the entire consultation felt. No compassion, no solutions, no ownership. I left feeling unheard and even more frustrated than when I walked in. For a practice that advertises "body goals" and aesthetic expertise, they show very little care when those goals go unmet -- especially when it's their fault. If you're thinking of trusting this place with your body, please think twice. And if you're dealing with post-op concerns, don't expect them to support you through it. Once they get your money, you're on your own. I deeply regret not choosing a provider that values long-term patient outcomes over volume and hype. read more

I had a mommy make over at CG Cosmetics with Dr. Loessin, so far I have had mixed results. Now I have a large bulging upper abdomen, and a very very tight scar line that pulls inward, giving me a beach ball look above the scar-line. I am not sure if that is because the suture material is still having difficulty dissolving, or if the area is just permanently pulled in. I have had multiple areas open back up and spit stitches, areas that needed large lengths of stitching cut out and lastly abscesses in both breasts along the suture lines. One now has a strange small dimple along the bottom making my right breast kind of look like a butt. Otherwise my breast look good. fuller and perkier. They are slightly larger than I was expecting, but only slightly. The skin removal from the tummy tuck was a success, it is all completely gone and my skin is tight. I plan to get a tattoo to cover the larger scar from all the spitting stitches. I do still need to wear a belly band for support almost 6 full months later because my stomach feels so tight that it aches if I don't have additional support around my middle. My one wish would have been to have a better consult with the doctor. There was never a consult about what my tummy tuck would look like after completion, or what the goal look would be. Therefore I will be asking about a revision because my left side is noticeably different than my right side. read more

I can't believe this business hasn't been shut down by some form of oversight. Choosing your doctor is a big deal, if you're like me, you look up different doctor's reviews and look at pictures of their work. Dr. Hunsaker seemed to have checked out, so I went with him. Flying to Miami from Phoenix, all my ducks were eventually in a row to be ready for my breast lift, implant exchange, surgery. I flew in and went right into the surgery center. Immediately you feel like the next number in line. They overcharge you for a bunch of extra things you just HAVE to have for surgery and they ONLY take cash. All the women at that place are just rushing to take your money and get you to sit down and shut up and move to the next room when they say. And the, so call doctor, that is signing you off for surgery is there with the door shut making passes at you. Moving on and spending so many hours there to finally be cleared, I arrive to my air bnb when I get a call. They are calling to do a bait and switch, last minute. Telling me that Dr Hunsaker can't do the surgery on me (for whatever reason). In reality it's probably because these doctors are tired af, overworked, and don't want to do surgeries sometimes. Anyway, I needed time to process this information, so hung up and the later told them to cancel my surgery altogether. It's not okay that they got their money (I financed) so now feel they can just switch doctors on me at the very last minute. This is my body, this decision is a big deal, and because I put up a stink they "talked to Hunsaker, who agreed". Wow, thanks. Now when it came down to surgery time, I had to make sure the doctor coming to consult with me was really him. The picture matched but my breasts didn't. It literally looked like two different doctors "" sutured my lift. My surgery was June 25th and I've had complications ever since. As I'm writing this I'm still on antibiotics and have been to the ER twice to ensure I have not gone septic. Their POST OP care team is a joke. The person I called to talk to a doctor on call right after walking out of the ER the first time was useless. This ENTIRE business is a FRAUD- they only care about making money. I've gotten work done out of the country 3 times and have received MUCH better care. DO NOT GET SURGERY HERE! Tell your friends, spread the word. read more

***AVOID THIS COMPANY AT ALL COSTS!!!*** Same issue as this other lady, I have not received my refund from them either for 5 MONTHS! Their excuses are "Technical Difficulties and system updates"!? BS!!!!! They are a scam and lie about why they won't send me my money back! They have no phone number for their accounting department and their office never calls back to escalate the issue and get it resolved. We have been waiting for 5 MONTHS and still haven't received anything back! read more

Took $1000 deposit from me and never got it back...never had surgery done never saw me in person...very bad experience