Devi is truly a wonderful person and an incredibly talented brow artist. When someone else…read morecompletely messed up my eyebrows, she took the time to correct them over two sessions and gave me the shape and look I had been hoping for. Her attention to detail and dedication to her clients are unmatched. What makes Devi special goes beyond her work. One day, after having my hair done at a salon, I showed up to her place in tears because the stylist had ruined my hair. She immediately comforted me, gave me the warmest hug, and made me feel cared for. I don't have my family nearby, but in that moment, she felt like family. Devi truly listens to your wants and needs and makes sure you feel heard throughout the process. She is gentle, caring, professional, and always willing to share thoughtful advice. I've learned that great service is about more than just doing a good job...it's about making customers feel welcome, valued, and comfortable. Devi goes above and beyond in every way, and I can't recommend her enough

my regular threading lady is on vacation so i came to devi about ten days ago and unfortunately i…read moream disappointed with my experience. devi was nice but did not treat my skin gently. i came in for full face and neck. she was very aggressive with her threading and made the area under my eyes bleed and my neck bleed. she said "the faster i go the more i numb your skin so you don't feel the pain." the threading aggression destroyed my skin barrier and i am still healing it ten days later. she made unsolicited and uniformed comments about my skin like "i can tell you used to wax because of your pores" amid silence and no conversation. i told her i have not gotten waxed in over six years and she said always get threading because there are no side effects and then she gave me side effects. i had gone to my derm the day before for my checkup who said my glowing skin is progressing extremely well and then it was regressed back from this visit. it was $44 in pawtucket which is more than places in providence. and she did not mention she doesn't have a credit card machine until it was time to pay. there was no else in the salon but me and my friend watching. i unfortunately will not return. i also am shocked by the amount of 5 star reviews on google and how different my experience is based on what i have read.

I am blown away by how fantastic my eyelashes came out - what a transformation! I highly recommend…read moreFlashy Lashes - services were impeccable. Tina is professional, knowledgeable and just amazing! Thank you!!

Tina does an excellent job with my lash extensions! I had my anniversary, maternity pictures, and…read morematron of honor in my cousins wedding all within a few weeks of each other and having these lashes on have been amazing! Not to mention how much better I feel about myself being in my 9th month of pregnancy. Highly recommend!! PS she was also very accommodating to the process of doing my lashes as I am pregnant and couldn't be flat on my back. If you are pregnant, it's totally doable but I would highly suggest bringing your pregnancy pillow. It made the process SO much more comfortable.

I'm surprised to see the negative reviews here. My experience was great. I went in for a hybrid…read morefull set from Jennifer. I had a hard time finding the building and ended up being a little late because I went to the wrong building first, but she was understanding. She took her time and was very hygienic, wore a mask and gloves, and achieved the effect that I asked for. The loft itself is located inside the Hope Artiste Village. It's spacious and very cute, with a waiting area in the center. I didn't feel uncomfortable at all while I was there. There was music playing and it was otherwise pretty quiet for the most part, which I honestly prefer because I can relax. I would recommend Jennifer to anyone looking for quality work!

Tried to connect with someone about an appointment. Was able to connect with a staff through…read moreInstagram DMs who said that they will check regarding scheduling which lead to nothing. No one has reached out. It should be noted that its been about a month or more

This was such an unacceptable experience. I arrived at an empty salon and after waiting for several…read moreminutes, was barely greeted by a woman who carried a careless attitude the entire service. Despite being the only client there, the service felt rushed and overly aggressive, leaving me with redness, raised welts around my brows, and one eyebrow shape noticeably changed despite requesting only a simple cleanup. I came in with natural brows I was happy with and left with two uneven shapes that will now take months to grow out and correct. This is not my first disappointing experience at this location, which is why I felt it was important to share. Based on my experiences, I can no longer recommend this location with confidence.

I popped by on a Friday afternoon to get my eyebrows threaded. There were 3 women already on the…read morecouch waiting so I left and came back after my nail appointment around 5:40 PM. There was only 1 person ahead of me. The service was so quick & gentle and my brows look good! I feel ready for my friend's wedding. I don't get my eyebrows professionally done often but I will definitely return here!

I had to come on yelp and leave a review 2nd review about…read moremy experience at this establishment and I always want to give props where it's due. My pic speaks for itself. The owner is very professional and respectful. This establishment is nice and clean. I felt very comfortable walking into her business for the first time. I'm very picky about new places. Sometimes you just have to go see for yourself.

Tyrene is absolutely fantastic! She truly made me feel like a boss lady!! My lashes look fabulous…read moreand she even did some of them in a different color that I wanted. She is very meticulous and make sure that when you leave that you love your lashes. For her customers she calls them the next day to see how they are within new lashes. I've been to several salons and was dissatisfied. I finally found the right salon for me. Karen Vessella

MUST READ: I just felt the need to update my review since…read moreI've continued to go to Kelley for not only eyelash extensions, but hair extensions as well. First of all, Kelley is a fantastic, beautiful, down to earth woman and I am so #blessed that getting my lashes done has sparked a friendship and someone I can confide in! Second, the quality of her work is outstanding. Everyone ALWAYS compliments me on my lashes. She does a wonderful job switching up the style to see what you like most and what works best with your face structure. Also, I haven't gotten my lashes filled since May 16... it's July 1 and I'm STILL getting compliments on them.. they just look super natural and whisky and have not damaged my real lashes. May 16 I also got Tape In extensions (first time, only used clip ins before) and I will never go back to anything else. She is quick and her work is perfect! They still look great, but I'm thinking of getting keralink next. Lastly, Kelley also has an extensive makeup collection and is SO good at doing makeup regardless of complexion/skin tone/etc. Her prices are extremely fair and she always has yummy snacks and great movies for when you're in the chair. Go to Kelley.... I PROMISE you won't regret it and you'll walk out feeling so good about yourself. I get a confidence boost every time! (The photos I just added were from a college event. Kelley did my lashes, makeup, and extensions!)

I wish I could give more stars to this facility. Kelley was super accommodating and got me in…read morequickly to have my lashes done. I've had eyelash extensions before, but the care and detailed work by Kelley was phenomenal. I would highly recommend to all my lash extending friends. She has beautiful taste and you can see that in her salon. She is professional and fun, making the whole appointment fly by. I showed her pictures of what I was aiming for, and she got it spot on. I definitely plan to make my future appointments with her !

Communication is not up to par. Tried to call multiple times during business hours without…read moreresponse. Then got a call days later that it takes a while for them to respond. So if you're trying to make changes or an emergency happens, communication is not reliable.

Went here to get my first wax and a facial. I was a bit nervous about the wax as I didn't know what…read moreto expect and was scared of the pain. But Haileigh was so kind, warm and comforting. She made my first wax so easy! We had many conversations to help with the pain and she made sure I was comfortable at all times. So so impressed with her skills and knowledge. My facial treatment afterwards was so relaxing and much needed and just in time for graduation! I never looked so refreshed. I definitely recommend this place as staff are so welcoming and you definitely get your money's worth!

This place is awesome! The owner is very helpful. There products are amazing! Try them you won't be…read moredisappointed!

I usually only get my lashes done for special occasions and they were graciously able to squeeze me…read morein last minute. The did a wonderful job to give me a natural fit and were attentive to detail to my shape and best look. This will for sure be my go to place!

I've been going to Noir Nails & Spa for a while now, and Paula and Leah are absolutely wonderful…read more Not only are they incredibly meticulous and detail-oriented, but they are also some of the kindest, warmest people you'll meet. They always greet you with a smile, make great conversation, and genuinely care about their clients. You never feel rushed and they always make you feel comfortable and welcome. I have ingrown toenails, so pedicures can be painful if they're not done properly. Paula and Leah take such great care of me that my toenails never hurt after an appointment. They are gentle, thorough, and really know what they're doing. Not only are they talented, but they make every visit enjoyable. I would highly recommend either of them to anyone looking for a great pedicure and exceptional service.

Never again. Since this place changed ownership about a half year ago, the service has tanked. It…read moreseems the best nail techs are gone, or I've just been unlucky. Pedicures are still great, but during my last visit for nails, my tech put two of my tips on crooked which happens, but they can be reshaped before the clear polish goes on. He didn't bother and I didn't notice until it was too late. I broke two nails in the first week, which doesn't happen to me, unless it's time for another appointment. When I stopped by to have them fixed, the receptionist said my tech was busy and she wasn't sure if the other (available) tech would fix them for me... What? She ultimately fixed them, but she did the bare minimum to remove the old tip extension and glued a new one on top resulting in chunky, uneven nails that clearly stood out from the rest. She was very nice though and didn't charge me anything. I still tipped her $10, even though she told me not to worry about it. The receptionists have treated me like I'm an inconvenience every time I've gone in, but I kept trying because the place is so clean and so beautiful and maybe I just needed to find my new regular. I'm always polite, respectful and patient and have consistently tipped $20 on a $53 service regardless of quality. Oh, beware of hidden costs. Dip with tip extensions is $53, but I blindly paid $58 and learned this later when checking my bank account. I received no extra polish or other service, not even a hand massage or cuticle oil. I now doubt it was a mistake. Today was the final straw. I had booked an appointment online for 10:15 this morning. I was trying a different tech who was finishing another customer. I had never met her so I didn't know what she looked like, but she ended up being the person who had just finished, got up, walked away, came back out at 10:45 with her car keys and sunglasses and was about to leave when the receptionist remembered me and told her, "Oh, you have an appointment waiting," and pointed at me. Tech came over and said "Oh, what are you here for?" "Dip with tips." She answered "Ohhh, I don't do Dip. I'm allergic to Dip." When you book an online appointment, you have to select your service. I selected Dip. They should have known this would be an issue when I checked in. I had been waiting for 30 minutes for absolutely nothing, because they just stared at me and offered no solution. I stood up and started to leave when one of them uttered something. I said, "I'm good. Thank you," and left. I gave this place the benefit of the doubt multiple times. Lesson learned.

professional & talented lash techs. The salon is so pretty and the energy is calming and inviting…read more The work speaks for itself. Every set is customized for every person and they work quickly. Some lash techs with 4+ years experience, some with 8+ years of experience. Wouldn't go anywhere else!

I went to the Lash Cafe yesterday to get my lashes done for my wedding. She put the tape across the…read morewhite part of my eye. I had to ask for the tape to be readjusted and in that process she scratched my eye. I went to urgent care today and they said that my eye is scratched and gave me antibiotic drops. They also said that I now can not wear contacts for my wedding. I would not have gone if I knew there was even this possibility. and I was refused a refund even though I now am paying for an urgent care visit and can not wear contacts for my wedding. writing this review so this does not happen to anyone else.