Great customer services, reliable and quality of work is outstanding. Highly recommendread more

I had a mini split installed in my townhouse. They handled the mechanical portion as well as the…read moreelectrical portion. I received a quote from them and it was very competitive with the market. They installed a Mitsubishi condenser and two head units. The team installed the head units quickly and efficiently. Finished the mechanical portion of the install in under 2 full days. The electrician had scheduling issues but after speaking with their management team, the owner Hoa came out the next day to finish up the electrical work before the upcoming heat wave. I had no issues other than the scheduling one but the owner came through with the quick turnaround. Still awaiting surge protector and inspection but that will happen next week.

The heating in my condo stopped working. The unit would turn on but the air coming out was not…read morewarm. I talked to my HOA and they recommended another HVAC repair company. The quote they gave me to just do the diagnostics was jaw dropping. I searched online and found Evergreen whose quote was 1/3 the price of the first company. They gave me an upfront quote that was the lowest that I could find. Michael came out and was very professional and knowledgeable. After the diagnostics it was determine that my relay was out for the heating element. They called me up and gave me a flat price for the repair. After the part came in a week later they came out and installed it. It has been working great and while Michael was installing it, he also installed my Nest for free. TLDR; Upfront, flat pricing for parts and labor and travel fee. Did not ask for a cent more. Professional and courteous repair associates.

First I talked to Susan . She knew a lot and can get me an air conditioner. Yeah…read more Brennan was helpful and quick to get some pictures of my place. Then I had the pleasure of meeting Christian. With booties on he was ready to go to work.He studied the problem, fixed the problem. He answered my questions, put on his shoes and he was gone. He was speedy and smart. Looking forward to meeting the rest of the crew.

I was converting from oil to natural gas for heating, and I called cascade to help decommission the…read moreoil tank. I called and spoke to Vicki. I sent her my address, arranged a consultation, got an estimate, scheduled a time for her team to come out and do the work, all via text message and that one initial phone call. Her team did the work on the day promised, and she sent me a donation receipt for the extra oil left in the tank too! Great experience.

I hired Cascade West Tank Services to do a tank decommissioning at our property as part of building…read morea new home. Vicki was extremely patient with me when figuring out what exactly I wanted to do, answering questions over e-mail frequently and even outside business hours on some nights. She showed a lot of concern that I get exactly what I need, without trying to push services I wouldn't. She made me very comfortable with the process, and was very transparent throughout. Her crew came out to do the job on time, and got it done as well as I, a non-contractor, could discern. Her customer service was excellent throughout, and I would definitely recommend her to anyone who needs work related to oil tanks. It was an excellent experience all-around.

This is my second review on Pnw heating cooling. THE Air Conditioning system they installed for us…read morein one day is unbelievable. David and Rodney, the installers are GREAT. If you want to have professional service, Technicians who are knowledgeable, courteous and save money, contact Pnw heating and cooling at 253-332-0755. Why waste your money on big AC companies who are just the opposite. Al P

Called this company to install my Grandparents home in Olympia's HVAC system. Super honest &…read morereliable since I was setting it all up from out of state. My Grandparents were also very happy with the service. Highly recommend!

From scheduling appointment with Mike to Sean & Jason coming to inspect & clean fireplace all was…read moregreat. I enjoyed Sean & Jason. Sean is very knowledgeable & Jason still in training, both friendly, kind & got the job done fast. Thanks to all.****

Don't use this service. They do not do a good job diagnosing a problem. They are a scam, charging…read morelow fees to come out and then give you a high quote for the repair. They refuse to tell us the cost of the parts they are replacing and how much their labor cost. They told us the initial visit will be between 1 to 2 hours but they were here only for 10 mins to give an estimate and left. I will not go back to use them again.

Want to give a big shoutout to Ally Plumbing and Restoration. They installed a new hot water heater…read morewith a small expansion tank on top. We had some issues getting hot water to some areas and they followed up several times to resolve the problem. Turned out to be a faulty regulator and now everything works perfectly. A big thank you to Ally Plumbing. They didn't quit until we were completely satisfied! Always professional and always respectful to us and our house. James C.

Emergency plumber taking advantage of you in a dire situation. Won't give an hourly rate over phone…read moresays tech will quote you when they get there. After waiting 24 hours for tech to arrive, and water has been shut off during that time to prevent flooding in my basement, he quotes me $600. I can refuse and continue with no water for another 24 hours trying to find a reasonable plumber, but of course we need the water now; and they know that. So I paid over $600 for a plumber for less than an hour of work. This is a scam, don't use ALLY.

Still freaking awesome!…read more Our old 21 year old Payne furnace finally began a death spiral, issuing loud and scary backfires. This would literally shake the house a bit, as it was the old burners not firing correctly. We could have replaced them, but when you consider the work to be done, the ordering, and everything else--what if we had to just replace this old furnace anyway next year? I called up Accurate again. They wouldn't have had time to install a replacement furnace yesterday (January 21), we were going to be stuck without heat for a 10 month old baby. Their earliest available install window was Thursday, January 24, when I called. That would have left us without heat for days. They immediately began re-arranging schedules and jobs, and got Kent yesterday to scope out what we need at the end of the day and fixed their job orders so that we could get the furnace today--days early. Unbelievable service there! They ended up ordering a slightly too powerful furnace for us as well, for the size of our house, and he realized this as he did the math on our old unit and the duct work we had (it's a forced air system). They immediately got another unit ordered--all this no cost to us--and set us up for the install to finish today, the 22nd. Kent then quickly figured out the exact sequence and way in which the backfire was happening, and deduced it was safe to manually run the furnace "by hand". As long as it turned over fine right away, it was OK. They figured out a safe way to run the old furnace for a spell to top us off, and then even let us borrow a couple of space heaters for our bedrooms last night. Damned good ones, too. I don't think we've all slept that cozy in a while. Kent and Patrick showed up at 8am today, and were just a storm of awesome good humor, knowledge, and crazy efficiency. Old furnace got ripped out for recycle; they cleaned out the ducting and exhausts; we all discovered a poor dead robin whose nest had fallen into the chimney shaft to rest against the exhaust last summer reduced to a dessicated bird jerky; they dropped in an aluminum chimney liner and cap; hooked up the new unit to the new duct work that Derek from Accurate installed for us last year; cleaned up everything; tested it, and were gone by 1pm. AND they went and modified the previous duct work to put on a better door for accessing the filters. The new furnace is powerful and quiet so far. 1/3 the size of our old one and nearly 1/3 again as efficient and strong. With that, and a couple tips from them on adjusting some open heat exchangers--our house also doesn't have the most efficient ducting--our upstairs bedrooms now get a lot more heat and air output than they did on the old furnace. It's awesome. I love dealing with Terry's company. They are like a whirlwind of great energy and fantastic service.

Terry and crew did a fantastic job. I hadn't ever changed my filter. Yes. Seriously. When they…read moreturned it on there were actual flames coming out of the hole where the metal broke because of the blocked filter. "Well, that's not good" (Terry, the king of understatement) I'm so glad I had a bad feeling and hadn't turned on my heat yet this year. I could have burned my house down. All of this to say CHANGE YOUR FILTER EVERY 3 MONTHS and stay safe And to say they did a great job. They needed to order a part and Lou Anne who runs the office did everything she could to get it fast and have it on the warranty. She cared a great deal about me and my rescue parrots being warm as fast as possible I saw a couple of reviews saying Lou Anne isn't friendly. She may come off like that but she is just very busy and straightforward and good at her job. She and Terry both went out of their way for me and the two others in the crew I met were very professional. Oh, and they brought in space heaters to tide me over!

They installed a new heat pump recently. Terry, the HVAC installer and Kari the electrician, did…read morethe work. They were fantastic. Did a great job in a shorter amount of time than estimated and did a great job of cleaning up. Reccomended!

5 STARS is hardly enough!!! Established in 1977... I looked…read moreat the card and wondered what happened in my life in 1977. I just now occurred to me. I bought my first brand new Toyota Corolla and it was orange not my favorite color. It was a good little car. Dependable reliable held its value.! I'm saying the same thing about AC electric service I had a simply amazing an off the charts experience with this company! I have a background in new construction, former co-owner of a construction company the reason I say this is I've been on a lot of jobs site in the past 40 years! This crew that was sent out to my home the young man Oliver was here every day. I have the delightful experience to see these to enter the picture. Eddie and Andy you couldn't ask for a better service and I have never witnessed a more cohesive team I'm totally blown away a delightful experience. Did you say that? They were here to replace a 5 year old furnace and heat pump that was out of commission for 3 1/2 of those 5 years. It was installed by a shifty shady outfit called Dr Cool LLC in Sumner Washington. They refused to make it good. I could not hire an attorney so I went through the motion of Better Business Bureau. Cannot tell you what a joke that was and I'm excited for the opportunity to one promote AC electric, NW, and two to alert others Dr Cool even though they have a better business bureau rating at 25 year membership not enough S words in my vocabulary I'll start shifty, shady, sketchy I need a thesaurus. When I started out to give this glowing review with wonderful company, it was not my intention to mention Dr Cool .... I would recommend a name change for them "DOCTOR NO effing way!! " Thanks again, Eddie, Andy and Oliver and Will Hansen who have not had the opportunity to meet rest assured guys your name is gonna get plastered all over the Internet fabulous marketing idea in the indicates to me that you're proud of your service on the back of the business card you have QR codes this is the very first time I've seen us and it proves you're proud of your work and you deliver quality service services thanks guys. A pest control company was sent by the homeowners association and I did not have the pleasant experience with them. this is related to the heat issue at my home.! four years I've been depending on space heaters the three of us in one room I'm not suffering. It was cozy. These young men were pleasant, kind and very tolerant of my rambunctious two year-old boxer and my vicious attack on Joey the Chihuahua thank guys from the bottom of my heart. I'm tearing up thank you thank you thank you thank you Mr. Hansen I'm sure you are proud of your crew. Couldn't ask for a better experience.!!!!!