I rarely leave reviews, but this experience needs to be shared…read more I scheduled a windshield replacement and the first appointment was canceled due to staffing issues, which left me driving with a damaged windshield for an extra week. When the technician finally came, the service did not go smoothly. The install took longer than expected, and the post-install "test drive" lasted over 30 minutes, including time spent parked at an unrelated location without any communication. After the job, I was told the calibration failed, which meant all of my driver-assistance safety systems were disabled. Despite this, the job was marked as "completed" and I was charged in full. Since the replacement, my heads-up display is now blurry and misaligned, when it was crystal clear before. I also noticed what appears to be minor interior damage and questionable alignment around the windshield. The most frustrating part has been the lack of follow-up and communication. I was told I would receive a call, but days went by with no update. Multiple attempts by both myself and customer service to reach the local store went unanswered. The issue had to be escalated to higher levels before I even received a response. When I finally spoke with the store manager, the focus was on having their technicians redo the work rather than addressing the fact that the vehicle was returned in worse condition than before. I was also offered a refund or a discounted redo, neither of which actually resolves the problem. At this point, my main concern is simple: the vehicle needs to be restored to the condition it was in before the service, with fully functioning safety systems and a properly aligned HUD. I would strongly recommend being cautious and making sure you understand how calibration and follow-up will be handled before moving forward with this type of service.

I took our vehicle to Safelite in North Haven for a replacement windshield. The tech took the 3…read moreplus hours needed to install the windshield and calibrate the Nissan Intelligent Dash Cam in the vehicle. The tech ignored that the windshield was damaged before they installed it (or that he had damaged it while installing it.) The tech was more worried about his rating before I had inspected the vehicle. They also cut into the A pillar trim inside the vehicle and damaged the headliner in the vehicle. The manager stated there is nothing wrong with the windshield (which he later admitted the windshield was damaged) but the headliner is supposed to look like that. There were fibers from the headliner, a shaving from the A pillar trim and pieces of rubber seal inside the vehicle, the seat and floor when inspected. The pics show the black painted edge on the windshield, and a clear area on the very edge. this was either damaged before it was installed or damaged during the installation. Either way this is not acceptable.

I had Matt come to my residence to replace the rear window on my Toyota Camry after it was…read moreshattered. He gave me a quote that was very reasonable, had next day availability, and did great job installing it. He was very transparent and flexible about his scheduling and made it very easy to repair my car during my very busy day. Thank you so much!

From the owner: Dashing Auto Glass offers auto glass repair and windshield replacement for all types of domestic…read moreand foreign makes and models in New Haven, CT we always provide FREE mobile service!! Our trained professionals use only the finest quality glass and materials along with state-of-the-art installation techniques that guarantee the original structural integrity of the vehicle. Give Mobile Windshield Pro a call today for your Free Auto Glass Replacement or Repair Quote, Same Day Windshield Installation and Free Mobile Service.

I met Austin Willert on Nextdoor when I requested who to call to fix our window. He offered to find…read moreout why the window fell inside the door panel, for free. He discovered both clips had broken. But the window wasn't. He was prepared and brought a window with him to replace ours. As it was, someone had put the wrong window into the right box. Then Austin did something we never would have expected, he traveled 45 miles to get the right one. He kept in touch, off and on. Within one day, he came back and installed it. He also went above and beyond, and cleaned the window. All of this only cost us $280.30. Glass Advantage didn't call us until the next day and quoted us $300 and something. If we ever need a window replaced again, we're calling Austin as he gave us his business card. Not only did we appreciate his fast service, but that he was very personable with us old folks.

I cannot say enough great things about Precision Auto Glass. From start to finish, the entire…read moreexperience was absolutely top tier. The fact that they came directly to me made everything so convenient. No waiting around at a shop, no rearranging my schedule. They showed up on time, fully prepared, and got right to work. The workmanship was flawless. You can immediately tell they take pride in what they do. They used OEM BMW parts, which gave me complete confidence in the quality of the repair, and they were completely transparent about everything. They also walked me through backup options in case my insurance didn't approve OEM, which I really appreciated. No pressure, just honest and knowledgeable guidance. Communication throughout the process was outstanding. I was kept informed and updated the whole time, which made the experience stress free. What truly impressed me were the finishing touches. After completing the job, they vacuumed the interior and cleaned all the glass, leaving my car looking better than before. That level of care speaks volumes about their professionalism. If you want amazing workmanship, clear communication, and the convenience of true mobile service, Precision Auto Glass is the company to call. An outstanding experience all around. Highly recommend.