Thank you so much Elee for your skills and friendliness I…read morewill be coming back here to get more haircuts from you, overall the atmosphere is relaxed.

We had a group of 5 come in and they accommodated us. They took time so the work and checked and…read morerechecked with us as the work proceeded. We are very pleased. Great experience.

I quite literally just left Zhape 5 minutes ago and rushed to write this review for a few reasons;…read more1) there are only 4 reviews on their yelp page and I didn't think that did the salon justice; 2) I LOVE MY CUT; 3) everyone should come here! Now let me elaborate... Similar to Jena E. below, I too was in dire need of a haircut. I typically cut my hair once a year but because the last one I got (in April) was nothing to rave about and started growing out all shaggy and shapeless, something had to be done. I had heard a few good things about Zhape in passing but after reading the yelp reviews I wasn't sold, considering there were only 3 female reviews, one of which was a 1/5. However, beggars can't be choosers; I was low on time, I needed a cut and Zhape is literally down the street so I took a gamble and booked in. I was greeted by Sunshine (pun intended), seated and discussed what I was looking to do with my hair. I felt confident as she explained what she was going to do, just so I could verify if that's what I wanted (discussed length, shape, bangs, texture etc.) After a wash, deep conditioning and awesome scalp massage, Sunshine went to work on my hair. She spent so much time and attention on the initial cut, blow dry, texturizing and final style (I wear my hair in waves) and it shows. I honestly think this may possibly be my BEST haircut EVER! I couldn't say a single bad thing about my experience at Zhape, even if I tried!

After going almost a year without a haircut, I was in dire need of someone to tame my locks!…read more I chose Zhape based on price and location, and am happy to say that I wasn't disappointed! It's a small location (I've only ever seen two stylists in there at a time) so if you're in a rush Id probably call ahead to make sure that they aren't swamped. For a trim and layers with Sunshine, it cost about $60 (after tip, I believe?). Not too shabby for downtown Vancouver! I'd definitely come back here in the future and would happily recommend this place to others looking for a haircut.

I needed to get a hair trim on the same day and the online booking showed all booked. So i called…read moreand they were able to squeeze me in for a haircut (1hour) on the same day. With COVID-19 you must have an appointment to enter the hair salon. No walk-ins. I arrived 5 minutes early and checked in. Mine-san was my hair stylist and she was friendly and professional. I only needed a slight trim for my hair and bangs plus thinning. She washed my hair (such an enjoyable experience) and finished the trim in 45 minutes. The total came to around $60 (incl tips). Other japanese salons charge around similar prices for ladies haircut WITHOUT shampooing, this salon includes shampooing in the price. The salon is a humble place it's not upscale or lux. But for my experience it's one of the good ones. Also really close to skytrain station.

They raised the almost price 3 times / year Totally over…read morepriced with mediocre quality Feels like walking into a coin laundry inside for this high end pricing

I usually don't leave reviews on Yelp, but this has to be done…read more I went to Hive Hair Spa to get my hair bleached and fixed (it was a peachy colour that I wanted to get rid of.) But the end result was completely different than what I had asked for. I specifically wanted my hair to be dyed a blonde balayage, so that I could colour on top of it. But my hair stylist, Sayuri, thought I was joking when I wanted to dye it pink again. The first time my hair was bleached and toned, it turned out to be a dark blue/brown colour after the toner. I wasn't too worried about the blue, since I have toned my hair before with Wella T14 and I knew it would fade. She mentioned that after washing it with purple shampoo for two weeks, my hair would fade to an ash blonde. But after a MONTH of washing my hair WITH non-sulfate free shampoo to strip the colour, my hair was still a light brown, and the blue had faded to a silver. This was definitely not the colour I had asked for. So I called the salon and spoke with the manager, and he was kind enough to offer me a hair fix as a refund. I went back and asked for the exact same thing, thinking that this would fix the issue. But my hair was once again, NOT the colour I had asked for. My hair turned out to be a shade of brown again, and she mentioned that she had added extra toner so that the colour would last longer. But that was not what I had asked for whatsoever. I had agreed to pay for toner since the bleach was on them. But when I was handed the bill, the toner was $90 for long hair. She had not communicated to me the price at all, and I was shocked that she would charge me service on top of the price of the toner, when she had made the mistake on my hair in the first place! Needless to say that after TWO salon visits, my hair was still not the colour that I had asked for despite two bleach sessions. And she mentioned that, "It will lighten to ash blonde, trust me." Btw, that photo was taken a month after my second appointment. What I've learned is that language barrier goes a long way. Her native language is Japanese, and it was hard communicating with her in English, and some of the miscommunication must have happened there. But I am also pretty blown away that she was able to screw up my hair not once, but twice. And still charge me for the toning service she actively did not speak of. Avoid this salon location for hair bleaching at all costs!! And make sure you take into account the language barrier before you carefully select the hair stylist you work with. Learn from my mistakes please :)

This was my first visit to this salon today. I was referred by my coworker since my regular salon…read moreclosed down. I called yesterday and was able to get an appointment with Jun. I arrived and was greeted promptly. I was offered a drink immediately. Talk about a pleasant experience. The drink is complimentary and they also give you Pocky sticks. I got a hair wash and scalp massage before the cut and blow dry. Jun was very friendly and the whole experience was very pleasant. You get 20% off your first cut which is an added bonus. I think this will be my new salon.

I booked a Cut & Double Colour with Teppei and I was not disappointed. While many of the stylists…read moreand clients spoke Japanese, I was made to feel welcome in my 4 hour experience and my stylist gave me the space to relax. Teppei is very detail-oriented and particular about his craft he made sure to check-in with me that I wasn't getting hurt throughout the process and that my preferences were heard. The end result was a perfect hair cut with an awesome complex colour that I've received plenty of compliments on. Thanks Teppei and Chura Crescendo!

I booked a hair appointment at 4pm. I got to the hair salon early. I didn't have to wait too long…read more That's great! The hair stylists here were friendly, welcoming and upbeat haha it was a good vibe! Customer service was good. My hair stylist Katsumi was great. He gave me a great haircut. I really liked it. He was very patient asking me what kind of haircut I would like to have, gave me suggestions, answered my questions and took good care of the hair. I had a great experience at the hair salon. Thanks so much! There is a lot of free street parking. Don't need to worry about finding a parking spot.

My usual hairstylist at another salon was on vacation so I decided to try this salon. I have long,…read moreone-length straight hair and just wanted a 2 inch trim. Unfortunately, she (a relatively senior stylist) struggled with cutting it straight and in the end about 4 inches was cut off and it was very uneven. She just kept cutting and cutting even though I said too much had been cut off. I am very upset as it will take many months for it to grow back enough for me to get it corrected. There was no miscommunication either.

I went to Chura couple years ago for hair cut. The hair cut was good by the formalities stylist…read more Because of the hair cut, I decided to do the balayage in Chura this time! HOWEVER, it is the worst decision I have made this year! Before I came to Salon, I sent the pictures to their Instagram for showing the style I want to have. In the appointment day, the young male stylist blends and color my hair. I discuss the style I want with him for a long time before the process starts. Since I know the balayage is very difficult hair technical, I asked the stylist couple times to ensure I can get similar style with the photo I showed. BUT it is 0% similarities after I done my hair! Also my hair becomes colorful. The color is not even at all. There are less 5 different colors on my hair.. Brown, dark purple, sliver ... I am very unhappy with my hair, so I asked the stylist if there are any way can fix it. THEN, the manager came. He talked with many excuses. He even said " the color looks nice for me, balabala you don't like it because you have high expectations balabala.. you cannot only look the picture online..if you can go out salon every 3 months, we will know your hair better". It sounds very mean to me. As the stylist, you have more experience than your client. If you think your client have higher expectations and you cannot do it. You should tell your client before they come to your Salon. Beside the ugly hair color, the price is very trick. when I pay the bill, the price is so different than the price they list on their website and price the stylist told in the beginning of the process. The price in the beginning is $180 with cut and balayage and treatment. I didn't cut my hair so the price should be lower than $180. However, they charged me around $200. When I asked them why the price is different, the manager said it is because I did 2 times color! But they didn't give me any notifications before or in the middle of the process to tell me there are additional fee of it. Overall, it is unpleasant experience. I will not recommend this salon anymore! P1 is the photo I show with them I want to have The style I want is light purple tone balayage style P2 is what I get at the end

The short: - tried…read moreonce in May 2021, and will go back if looking for a economical haircut - likely the right place if you know what (e.g., hair style) you want. May not be the right place if you are looking to get an advise on haircut The long: - 90-free parking if parking in the commercial/retail lot. Register your license plate with the salon when you arrive - stylist Ellen was nice to talk to and I liked her work on my hair - nice shampooing of hair before the cut - good value, ~ CAD 20 for men's haircut - clean and modern ambience - no public restrooms - good Covid-safety measures: staff wore mask, partition between stations - good protection from loose hair, found very little loose hair on my skin and clothes Reasons for not giving 5-stars: - communication (in English) was slightly challenging - did not get any/much input when I asked for hair style suggestion. Could be related to the communication challenge.

I thought that if I showed a picture of what I want that it would help the stylist. Alas, that was…read morenot the case. I just wanted bangs and a little layering. I have no idea what this girl was doing. The result looked nothing like the example picture. I had to ask her to fix it and she responds" you should have told me earlier" as though I work for her. Shitty customer service and shitty hair stylist.

It was my first time getting a haircut here - women's cut, no wash. The price was right at $35, and…read morethe stylist was very helpful in recommending a cut for me based on some ideas I shared. The salon is very clean, big and nicely decorated - definitely felt higher end, and in a great location just a few mins from the SkyTrain. I had made an appointment and knocked down half a star because I still had to wait almost 25mins to start due to how busy the salon was around 4pm. Otherwise, happy with the cut and experience!

Asked to shorten hair by evenly layering so it grows gradually. Was told that my bangs should be…read moreright below eyebrows. Did not feel any effort put in to make hair look good. Stylist Linda only spent about 10min on my hair which should been a red flag. End result is hard to explain: no shape, some of bang can reach my eyes, back is too long. Never going here again... should have read reviews