I found this store looking for a specialty shoe. I wear a size 11, I have wide feet, I have Plantars faciatis, Mortons Neuroma and an Achilles bone spur all on the same foot! It is extremely difficult to find comfortable shoes. I went in here and was greeted right away, I told the man my predicament and that I normally order 10 pairs of shoes to be delivered to DSW (another shoe store) then go in and try them all on and usually only walk away with 1 maybe 2 pairs. He brought me out so many shoes to try on (most stores do not carry female size 11 and its always special order) He listed to my feedback and for the first time since my feet have been giving me issues I was able to walk into a store and buy shoes without having to order online, wait to come in, then try them on only to have to send them back. Worth every penny. Thank you! read more

Only place I bring my shoes to be re-soled or fixed. Always fair and always good work.

I came here with questions about custom fit for my feet. They were so helpful. If you are looking for a shoe store with experts to help your feet feel great, this is it. read more

My husband is extremely hard to fit for shoes, and since he works on his feet, good shoes are a must. Shoe shopping with him is always a nightmare, until today. Our sales person knew the stock. She truly understood his special needs and made great suggestions. Not to mention she had a lovely calm manner about her. Most of the time we walk out with nothing, but we wound up finding two pairs of shoes for him. Yes, the shoes are costly, but you pay for quality. Plus the shoes are made in The USA which is important to us. My husband is a chiropractor and our patients are always asking where they can go for shoes. We now have the perfect place to send them. read more

I do not support businesses that DO NOT stand by their products! My mother has shopped at this store for over 20 years and taken many other people there as well. You don't mind paying top dollar for shoes and advice if the customer service is there but at this store forget it! My mother purchased a pair of Merrill shoes for work. When they arrived they felt "different" and hurt her foot. These were the same shoes she has worn for almost 6 years. They said they would order her another pair and take those back. When the second new pair arrived they felt the same but my mother decided to take them home and give them a try around the house. These shoes STILL HURT her foot. They told her that this was the second time and they would not take or refund these shoes back to her....not even a store credit. We later found out that Merrill had changed the stay of these shoes and that was why they were not fitting the same way! It would seem to me that these "professionals" would have know that and worked with a loyal customer to sort out the problem. Go elsewhere and save yourself a headache! read more

I bought a few inserts for my foot pain- I was extremely pleased. Great people!

I found out about this place from my grandmother. Best kept secret for Sperry and Jack Rogers! Super friendly staff!

I went there today prepared to buy at least 2 pairs of shoes. I was well dressed. Spent 1/2 hour in there looking at the shoes and was not greeted or asked if I needed help. The 2 employees did not appear to be busy. I left and will buy shoes elsewhere. read more

I have had my shoes for a year now, and they are still just as comfortable as the day I bought them. I wear them almost every day, and have never once had a problem. It's time to buy new shoes for a little variety, and I will be going back there. They were expensive, but have held up well, and the sign in the store is right... "Cheap shoes hurt everyday, but good shoes only hurt once.... when you buy them"... lol read more

I needed new work shoes, non slip, resistance, to last a long time. I have been getting the shoes for crews which dont last more then 6 months. I was told about this place, How they take care of their customers, have a warranty, guarantee for their shoes. It has been less then 10 months and the front of both shoes are coming un glued. I took the shoes back hoping they would replace them or something. Th owner said all he could do is sent them back to manufacturer and MAYBE would get 30.00 if im lucky for them. He asked me if they get wet. Well duh i work in a kitchen, He said i should have bought the 200.00 dollar shoes and up. They would have been water resistance kind,. Really i spend over 100.00 on these shoes and i have to spend over 200.00 to get a water resistance shoe. These are non slip, no hazardous shoe, One would think water resistance would be part of that. But they dont state you should buy a more expenive on to receive that. I have recommended a lot of people to this place, Only good thing about this is the lady whom takes care of the people, . she tries to be up front with people. they shut her down. I pretty sure she only stays there is because she needs a job. This place is supposed to be about their customers, and how they treat and help them. They are full of shit. They lie, Dont go there, Its a rip off. read more