The store is small but people are very friendly Rafael the new store owner is very sweet. They fix…read moremy shoe and I love it how it turn out. It's affordable to

My dog chewed the heel of my Loefler Randal suede dress sandal!! Speedy did an amazing job…read moresuggesting options for repair and they came out perfect! The young lady at the front was super friendly and quite helpful! Apparently new owners! Thanks for a great experience!!

Brought my stained bridesmaid dress in a day before the wedding and they fixed it! So kind and…read morehelpful and reasonably priced. Would come here again and would suggest for out of town visitors who need quick dry clean help.

I went into the store yesterday and was told that they had gotten rid of / disposed my tuxedo…read morebecause I didn't pick it up within the 60-day window. No call or text that I needed to come and collect my clothing. No customer service offered. Hard lesson learned and I will never do business with this terrible franchise ever again. A lot of better options in Jupiter to take clothes to. I wish you were as diligent in letting me know you were going to throw out my tuxedo as you are to responding to negative Google reviews of your garbage establishment. To not call or text that I needed to pick up my tuxedo is inexcusable. And, to not take responsibility for your negligent customer service is disgusting. WORST DRY CLEANER ever.

Horrible service they send me damaged shoes and I had to pay for shipping fees both ways zero…read morecustomer service. Do not purchase if you are in doubt about your purchase.

This review is about the stellar customer service. I purchased sandals online. The brand is a…read moreRieker a renowned German shoe company founded in 1874, known for "anti stress footwear". The shoes are adorable and comfortable. Sadly, after only 2 1/2 hours of wear the dye from the elastic straps completely transferred to the tops of my feet. I have never experienced this in a shoe before. I called Shoe Spa and Michael without a second of hesitation offered a full refund. I expected to send the shoes back so he could take it up with the manufacturer Rieker, and their faulty product. Instead, he said that would not be necessary and he offered some advice on possibly setting the dye. I offered to send him the pictures but again he offered and initiated the refund without a second of hesitation. I appreciate the amazing customer service, the owning of the issue and the solution to the problem. Business is hard these days, so to lose the sale and the shoes to provide the customer with a good experience is rare in today's world. Check out The Shoe Spa. Thanks again

They do great work and service is great. They always meet delivery dates.They wook with the Varead more

Terrible and disrespectful owner and staff... I live in Connecticut and I am not often in Florida…read morevisiting my Mom. Well, today (8/25/2026) I brought my 84 year old mom (with her walker) into the store to purchase another pair of shoes ..she lives in Lake Worth, so it is a bit of a drive. We decided to go back to this store because we both purchased New Balance sneakers in February...and the gentleman that helped us back then was very nice! Don't recall his name... But today was an entirely different experience- I see that there are other comments and reviews for the woman behind the desk- rude and unsympathetic. Lisa C. nailed it with her comments in her review. We walked in and the first thing she said was, "do you have an appointment" and I said No. I asked if my mom could get a pair of shoes and she said "No - you need an appointment- booked for the day"! Then she said quite abruptly "you should have called"...hahahaha- really... I said I was here in Feb. and we just walked in- I asked her when they changed the policy, and she said about a month ago... Unless you are a customer that visits this store every day, how would one know about this policy change? { I viewed the website before I wrote this review and it doesn't even state anything about the required appointment - except: "Appointments for medical issues are highly recommended". Actually, the main webpage states: " We're not your everyday shoe store! Call us today to see how we can help you"! Now that is a pleasant and welcoming statement- too bad they don't carry over that business model into their store.} Then I asked the woman if I could speak to the man who was helping (the one and only customer in the store), and she said "No, you can't" - Hold on whoa!! What is her attitude? Well at that point I turned to my Mom and her aide and said "we are leaving; they are very disrespectful" ...As I passed by the man, I spoke to him directly anyway...asked if he could quickly see my Mom since she is elderly and doesn't get out much....I intentionally spoke to him because unless you are my GOD, you are not going to tell me who I can or can't communicate with...I found out he is the owner and he said he has no staff and he is very ill - of course, I am so sorry for your situation, but you should fire your rude staff person and close up shop now... perhaps you just don't care how you treat people! Karma works in strange ways. Thank goodness for FLEET FEET - they were very accommodating, and my Mom was in her new pair of $150 sneakers within an hour after we left your shop. If I could convince others reading this review not to come to your store then I have accomplished one small deed. Last, Macelle L. wrote a review -she has been going to this store for over 10 years and " has read the bad reviews....The key is to always be kind and compassionate no matter what" - The owners should take her advice!

How rude can a person be? Took in expesive leather soled shoes to have a simple protective soled…read morefitted. Took an example of a shoe I had had repaired at another cobbler in Boston. I was told 'no problem". Shoe was returned with a thick plastic sole. I asked if he could make it look like the shoe I had shown him, he said that they were garbage and how he did it was the way it is!! He had my wife in tears. Lucky for him his store is on my way home, so I will be visiting nightly to make his day miserable until he fixes the issue or apologizes to my wife

I would not use this place again if I had to go barefoot the rest of my life…read more I brought in a pair of shoes to get a simple replacement on the rubber heels and left because I was pressed for time. I went back two days later and the older man that I assume does the repairs would not give me my shoes because I did not have the ticket for them. I went home and could not locate a ticket and honestly do not remember him ever giving me one. Called during the next business day and a very nice lady told me no problem and to come get my shoes. When I went to pick them up this man proceeded to tell me that he did give me a ticket and that I was a liar and that he didn't need my further business because I was also a 'nothing'. So much for customer service. So, I will take my hard earned 'nothing' cash someplace else.

My Ivory Banana Republic Blazer came back looking Fabulous…read more Finding a family owned business that cares for clothing is the ultimate win! Thank you East Coast Cleaners for treating my garments with the ultimate care! xoxo Gloria

I moved from up North to West Palm Beach not long ago and went through very bad dry cleaners in the…read moreWest Palm Beach area- - that is until someone recommended East Coast Dry Cleaners near downtown West Palm Beach. The service is excellent, the clothes are returned in an impeccable fashion, the owners are super nice and professional. I am very happy I found them as I do not have to any longer worry about my clothes being damaged or not cleaned well. I give East Coast Dry Cleaners 10 stars!!!!

Gave them a shot and they have proven to be the single worst dry cleaner I have ever experienced…read more Took in a velvet blazer and a leather jacket. Both were not only "not clean" but the velvet blazer has a mark directly in the front near the button, that I do not recall being there prior. The clerk rung me up ( ridiculously expensive but if it works, I'm happy to pay it) And she says nothing to me. I examine the piece to notice rhe large dark mark on the front to which she exclaims, well they couldn't get it out or they would ruin it. OK, were you going to tell me that or just let me pay and walk away with service not rendered as this item is not dry cleaned. No restitution, no explanation, no nothing other than we couldn't or we ruin it That may be the case but were you going to point that out and explain? Never never never will I step foot in this dry cleaner again... stay far away. There are far better options

I have used them for years. They do the best job on shirts in the area. Staff are typically…read morefriendly. Prices are in line with area and as it's eco clean it's more than fair. Highly recommend!

The quality and value were terrific. Also, the service was quick (2 days). The staff is a…read morepleasure to deal with, and we will always be going back. They are 20% less than the cleaners near Cafe Chardonnay.

Stay away from this place. Charges $17 to dry clean one shirt Outrageous!!! There are other places…read morethat are just as good.

I appreciate Ozzo Dry Cleaners' eco-friendly cleaning services. I have very sensitive and allergic…read moreskin, and I can truly feel the difference with their ecological cleaning methods. My clothes come back fresh, soft, and without the strong chemical smell that usually bothers me. It gives me peace of mind knowing my clothes are cleaned in a healthier way.

Had a wedding dropped off my suit a week in advance and asked if it would be ready by my flight on…read moreFriday. On the day of my travel I called ahead and was promised it would be ready for pickup at 430. Showed up and they said it was still at warehouse they tried to get it over in time after I showed up but was extremely disappointed after inquiring multiple times about status. I had to wear another suit that I had in closet and I picked up my suit after I got back. In addition their tailor is only available from 10AM to 3PM if you're looking to get things altered. They need to address these issues before I consider going back.

I need to hire another electrician to fix the electrical panel Yats replaced. The city would not…read moreapprove the panel.

I had small project on the balcony of my third story townhome in Fort Lauderdale. When I tell you…read morethese guys are incredible, that's an understatement. Response time was great, communication was excellent, and the finished product was really exactly what I anticipated. Please look at the pictures and you'll see what quality work they did to make my aluminum railing turn out just the way that I wanted, and secure a dangerous rickety rail that presented a hazard to anybody it was on the third story, is now safe and secure thanks to Daniel and William. Why were they good? Arrived on time Took off their shoes No extra charges No stories Repaired, welded, sanded, grinder, installed, cemented and painted Cleaned up Followed up Can't wait to use them again! Took credit card and followed up after.