I live at Ontario Place and it used to be a great property but then a new Property manager took over and it has gone down hill every since and continues to slide into a slum. I have never known there to be open apartments here in the past but now they can't rent them out. There is a ton of criminal activity on the property to include, stolen cars, broken into cars, stolen mail as the mailboxes are not secure, stolen packages as the code for the doors has not been changed in over 12 years. The building is filthy and only cleaned maybe once a month. Pest service only recently started again and finally after 4 years actually came inside my apartment last month. Dog crap everywhere and I mean everywhere. They have them on camera but do nothing about it. Pot smoke fills the halls and elevator, when the elevator is working.
We have had mail stolen and it made the news. They do not care about disabled folks much and often the elevator is left out of order for over 72 hours. The lighting outside is not good, no security and only recently have they added cameras but only to protect the office, not the tenants. They have removed most amenities but keep raising the rent and apartments are out of date. Last but not least if you don't like hearing your neighbors walk then stay away. The noise here is pretty bad. The only good thing is the maintenance team lead by Corey. They are on it but never call the office to have a repair done as they do not alert maintenance and you end up having to put it in through the portal. All and all this place could be great but lazy management and lack of money has killed the vibe here. They didn't even put up Christmas decorations this year because they cannot afford it, so they say. Last but not least, good luck finding anyone in the office.
Update, they have not responded at all to my request to discuss the situation, or remedy it in any way but have decided to not renew my lease for being honest about the downfall of this property. If you live here and complain about the dog crap everywhere, the bad lighting and security, the elevator being out or all of the theft on the property , they will simply not renew your lease, but they will let the people that are letting their dogs poop everywhere to continue to live here. you can do anything you want on this property except complain or report issues. That will get you kicked out for no reason. And never ever try to reach anyone at the corporate office. They don't care, and don't answer and definitely don't respond. What kind of idiots kick out good renters? This company. read more