Pulmonology Employee: *****Kalessha*****…read moreJust received a lecture and received a very unprofessional call from an unhinged employee she advised me I was sending too many messages on the app. I sent only two and then she proceeded to advise me I'm getting on her last nerves. Her name was Kalessha she works in pulmonology she was aggressive , rude and unhinged. She made me extremely uncomfortable I've never been spoken to that way by anyone at a doctors office. Her behavior was very alarming and violent. She also advised me that there was nothing wrong with me.

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

I went to Orthopedic and Balance Therapy Specialists for chronic shoulder pain...I opted to receive…read morethe Deep Tissue Laser Therapy to help to alleviate the inflammation in my shoulder and it helped tremendously...while doing so, I also received Physical Therapy...the therapists and office personnel were extremely professional, polite, and friendly and really got to know their clients...ALL of the therapists were outstanding in their skills, ongoing concern, and assessment of me as well as all other clients as we went through our therapy regiments...I highly recommend Orthopedic and Balance Therapy Specialists not only for Physical Therapy but also for the other services offered by this group...I thank them all very much Charlene Gyurko PhD, RN

From the owner: From six convenient Northwest Indiana locations, Orthopedic and Balance Therapy Specialists…read moreprovides physical therapy for Highland, Valparaiso, Crown Point, LaPorte, Highland, Munster and surrounding towns. Most of all, we listen and we care. Your complete satisfaction with every aspect of your physical therapy experience at our clinic is our number one goal. Our team of highly-trained physical therapists have helped thousands of patients - in fact, our patients have given us a 98% satisfaction rating (based on discharge surveys).

This was my first experience for my father here and it was beyond disappointing. The work ethic is…read moreterrible. Most of the time the employees are on their phones which should not be allowed except on break. The play pass the buck no one takes blame for nothing being done. Never brushed dads teeth, changed him when they felt like it wearing others clothes sitting in a dirty pullup with the door closed. How long was he sitting in pooped pants. He has dementia and does hassle you but you give up so easy to not take him to therapy so he may be able to walk again after his fall in April Do you bill medicare for therapy? I believe you did whether he got it or not. Did I not request finger food for him and he would have soup, mashed potatoes etc and make a huge mess. Did they ever clean the rooms they we so ugly and dirty. The more drugs they can give them to make the Zombies and bill medicare for, the better for them. Sarah was a caring nurse and he had a nice nurse thats name started with a T that understood dementia but for the most part no one cared!!!!!! I was lied to a few times there which made me very upset. I learned real quick it was all about the $$$$$$ not the care of the patient or concerns of the family. They could wait to get him out of there because he wasnt the perfect bed ridden patient. I wanted him out of his be each day. Maybe it was me they wanted to get rid of because I expected way better care than he got and I always was asking why things werent done to help him and treat him like they cared. Would NEVER recommend this facility.

The physical therapy department is excellent but there is a communication gap between staff. I know…read morethat 2 of their aides are excellent: Alexia and Laura. My sister was in the facility and I communicated with staff every day. I would speak with a member of the medical staff but then other staff would not follow the recommendation. There was constant miscommunication with the kitchen staff and I heard other staff members complaining there was a shortage and lack of training with kitchen members. The administration was also a problem. They reached out to me and encouraged my sister to come to their facility. Once she was placed, I asked to see Mariann Gornal but she was too busy and told the receptionist to find out what I wanted. The social worker contradicted information I was told multiple times. She did not even know my sister's diagnosis and I had discussed it with medical staff. Have they heard of documenting? That information should be available to staff members. If you're going for physical therapy and it's a short stay, you'll survive. But if your loved one has a serious condition, you may want to look elsewhere. If they ever improve communication between staff and between departments then they could be an excellent facility.

Olivia the receptionist was very nice and friendly she had a smile on her face she's the only…read morereason this place received 2 stars. the nurse practitioner Jeanne Lukac was cold, dry and not friendly. Her bedside manner was very bad Never met a woman so cold and dry she runs a very strict program. The Xray technicians were dry and unfriendly Long wait times Would not go back Would not recommend They do the bare minimum No Extra Friendly and Courteous Service is not a priority

My husband hurt his wrist and has been in pain for a few days. We decided to come here first since…read morethe pain was bearable. We've had a good experience here in the past but as of today that has changed. The person at the front desk window should not be working in a care setting or any setting. Her empathy level is negative zero. Her speech is that of a robot with passive-aggressiveness sprinkled in. She was very matter of fact not only with us but also other patients. This is an immediate care center that is new and shiny on the outside but it's just a facade.

The Crown Point Franciscan Urgent Care webpage states walk-in's are welcome, between 0800 and…read more2000hrs. I arrived at 1800hrs on 5/14/25. The glass doors at the reception desk were locked and several staff were conversing among themselves. All but one staff member walked away. The remaining staff member asked if she could help me. I stated I'd like to see a doctor. She replied that there were no doctors. I replied your hours show you are open until 2000hrs. She said, no, we're only open until 1900 hrs. I replied "It's 1800hrs, now." She stated that they only take appointments after a certain time. She asked if I'd like to make an appointment. Frustrated, I said no and left. As a retired firefighter and EMT, married to a nurse, we will be sure to tell the first responder community of my experience.

I went there, checked in, sat down for about 30 seconds before I was called back. They took my…read morevitals easy peasy, and I waited about 30 more seconds for the doc to come in. He was very nice and diagnosed me in no time. Before I knew it, I was out the door and on my way to the pharmacy and then home. I will definitely go there again.

Probably the best experience for PT in the area. Pete took wonderful care of my mom & really cared…read more Cannot say enough wonderful things about him. The staff is great & attentive. Space is clean and well kept. Highly recommend.

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

My name is Al. I had a total knee replacement in May. The people @ ATI were very concerned and…read morecaring with me. they really helped me on my way to recovery. Zack and Kiko were very thorough with my exercises and very welcoming with every visit. They are very knowledgeable and always could answer my questions. Iam really looking forward to my retirement now. Ihave those two gentlemen to thank for that. I highly recommend the Crown Point, Indiana A.T. I., if you want to have a great recovery with people who care. Many thanks again Kiko and Zack.

I'm here to tell you... Jen has done wonders for me in a very short time. My right hip was causing…read moreme serious issues. Had me so depressed. Went to doctor and I was hoping to get a Cortizone shot and maybe feel better. Instead of giving me a Cortizone shot the doctor prescribed physical therapy for me. I had my doubts for sure. I could not have been more wrong. This facility has made me feel very good and I'm thankful for the improvements! Thank you Jen and thank you Amanda. You can't go wrong with ATI in crown point!!

If you are in need or a loved, one is in need for physical therapy this is the place to come to…read more They helped me tremendously the staff our great they know you by name. I had Nerissa and Mike, they were amazing. They listened to where the pain was showed me how to strengthen my leg and my shoulder. And gave me a better quality of movement.

I first became aware of PhysioPoint Therapy in 2015. I had had a lot of physical therapy in my…read morelife, but when I walked into the facility I stopped in my tracks because I didn't recognize one piece of equipment. Besides the therapists, who are the best, the equipment is unique and makes a huge difference in treatment. In addition to the well-trained and personable therapists and staff, there is a wonderful, welcoming, and pleasant atmosphere that greets everyone when they enter. If I could give PhysioPoint 6 or 7 stars, I would. I always tell everyone, "Don't go anywhere else!" I haven't for 10 years!

Excellent therapists who provide top-notch exercise routines and rehabilitation. The staff truly…read morecare about patients and forge meaningful relationships with those who come in for therapy.

I went to Ivy in Crown Point after visiting another physical therapist with a bulging disc in my…read moreL5-S1. I visited with the first for 5 or 8 sessions but my condition worsen and they suggested that I do surgery. Ivy sent me to the emergency after the second visit because the therapist was pulling my leg to relieve my bulging disc that was causing severe pain. I could not cough without pain. This one charged me over one thousand dollars for two visits plus a consultation and it is still sending me a bill after over one year--that is, they did not bill me in a year but then in January 2021 billed me. Please avoid Ivy in Crown Point. My experience with them is awful!!! If you have a back problem like mine, I would recommend going to Dr. Artemio Del Real at Back & Joint Rehab Center. Dr. Artemio treated me for a year. I am fully functional now!!! My experience with the other two physical therapists revealed they have NO idea how to treat bulging disc (L5-S1).