I had physical therapy at peak performance after having knee replacement surgery. My experience…read morecould not have been better! Every member of the staff was great! Initially I was in a ton of pain and therapy was tough, but they explained what and why different procedures were necessary and they helped me through the pain. They were truly my partners in this experience, holding my hand during the tough stuff and also celebrated my accomplishments. They were very busy as times but the Becky and Sherry were able to take care of us all without neglecting any of us. At times it was like they were conducting an orchestra! I will need knee replacement on my other knee next year and my anxiety level will so much less knowing I will be going to Peak performance!!

Taylor has helped on more then one occurrence. He's knowledgeable friendly and the whole office is…read moreso supportive.

I had been to this business a few times between injuries and severe pain with my arthritis. They…read moreare amazing! I love miss Jordan at front desk because she talks to you and comforts you and reassure you that they can help. She's never lied to me. Recently my appointment was week out. I called in a lot of pain and she got me in sooner. The therapy really works but you have to practice at home too. It's not a cure but I can finally move again and I'm grateful.the therapist I had moved and now I have Taylor.. he's great

The doctors here are simply the best! Very professional and goes the extra mile to ensure your…read morehealth. We've never had to wait for long which is great! Coming here you do need an appointment as they are busy. The waiting rooms are large with plenty of seating. The bathrooms are close and they have a water fountain in the waiting area. A television as well as magazines to keep you occupied whilst waiting for your appointments . The ladies in the front office are amazing and professional as well. If you are in need of this type of service I do suggest this office as you will be treated as a patient not a number or dollar sign. The overall office appearance is clean as was the restroom. The parking area is really weird and I'm not so sure it was actually meant to be one, but it's like driving over a curb to get into the parking lot which is strange.

Zero follow through. Had 1 visit with PA. They wanted MRI then surgery. They did not schedule…read moreanything, even after calling them back twice.

Gloria and her team are wonderful! They take the time for individualized treatment. The staff is…read morekind, knowledgeable, and truly cares about your recovery. The facility is clean and well-equipped. I felt supported every step of the way. Highly recommend!

The physical therapy you receive here is different than any other and well worth it! I had…read morepreviously been to other physical therapy facilities in Jacksonville, NC and only got minimal progress. Dr. Gloria Sanders actually took the time to explain how my body is working and why I have the pain. Then she explained how they were going to help me heal. So with the help of therapy staff, Joann, Cathy and Melonie, I am back to walking normally again and can walk more than a block or two! I'm not in constant pain anymore and can finally go on outings with my family without having to rent an electric scooter. I'm so glad I found Gloria, Joann, Cathy and Melonie. They gave me my mobility back and are getting me pain free!

I went to Carolina Center for surgery and Dr. Randle Ramsey was to treat my abscessed thumb. He…read moredrained it and bandaged it up then gave me ten days of an antibiotic. After returning twice he gave me oxicodone each time. My thumb was still swollen and unusable. I ended up going to New Hanover/ Norvant hospital in Wilmington NC . Dr . Neil McIntyre stopped the infection. Half of my thumb was amputated. Dr. McIntyre said my thumb could have been saved if Dr. Ramsey would have treated me with more antibiotics instead of just giving me oxicodone each time I returned to him.

Great staff and doctors They truly care about patients…read more Helpful kind service when it is most needed

RE: KARMA WILLIAMS, PA and BREANNA, JOHNSTON PAIN STAFF My…read morepickup at the pharmacy went sideways this weekend, In the midst of the usual chaos of a Monday, I attempted to reach out to my provider at JOHNSTON PAIN MANAGEMENT due to an issue with my script at CVS in Hampstead. After numerous calls and messages, sweet BREANNA picked up the phone at 2 PM and just owned the whole situation! She made contact promptly with KARMA and I have no doubt that between the two of these professional and personable women, I'll have my meds today. Please thank both Breanna and Karma for me! With Breanna, her patience, willingness to help, and reassurance helped to calm me and I feel confident that the dilemma is resolved! I'm so grateful for Karma and staff members like Breanna who understand how frustrating these situations can be for the patient. Her attention to the details of the situation kept me from having to repeat the whole scenario over and over and she just took it forward, assuring me that everything would be resolved and that she'd call me back promptly, I felt complete relief after a stressful morning. With Karma, I always feel that I am the only patient at the practice, she makes you feel that special! I've been with her for roughly 10 years and the undivided attention that she shows me during my visits are such a blessing to me. While this world is spinning at breakneck speed, Karma truly listens to every word I have to say and I know that she truly cares for me and all of her other patients, Mondays are just heavy days but thankfully, these two beautiful souls have taken away my stress regarding receiving my overdue meds. God bless all of you there at Johnston Pain! Sharon

11/20/25 I've been a patient at JPM in Jacksonville,NC for…read moreapprox a yr.Yesterday I had ablations done to my lower back by Dr.Erin Cheney & her team.Dr.Cheney is & has been,through the procedures she's performed on me,not only extremely professional,confident & knowledgeable in doing the procedure itself,but her ability to multi-task before,during & post procedure with such an upbeat,friendly & personable bedside manner makes me feel truly confident,at ease & valued as a person!I also asked her for a possible answer/solution to a recent & debilitating condition in my shoulder.We discussed it,she LISTENED INTENTLY & before I was to the front desk had an appt to move fwd with what I think(& it seems she agreed)is at the crux of the issue.Dr.Cheney represents to me,what other Dr's,especially in Pain Mgmt,should aspire to be. Thank you Dr.Cheney & her equally adept team for providing professionalism & compassion in equal doses! Ken D.

I am very happy with the service I received here. The receptionist is not only friendly she is…read moreprofessional and technically able. Appointments were made at the patient's convenience. The appointment itself was handled with the utmost professional behavior. The nurse practitioner was kind, efficient and skillful. The doctor's behavior is caring, insightful, instructive, supporting and healing. I am pleased with the entire staff, their behavior and presentation in general and with each of the individuals I met in the office. They were all individually and as a team focused on patient care. They treated the patient with integrity and honesty. Their collected wisdom and ability was applied every step of they way. I am glad to have come in contact with this practice. They are a model and an honor to the medical profession. Bravo! and thank you.

The staff and physician at Crystal Coast Family Practice worked hard to ammend the situation and I…read moream very satisfied with the care I recently received.

Always been kind to me and made sure I was comfortable with everything before going through. Nice…read moreto finally have a drs office that listens and helps me with certain issues than just blame my weight and calls it a day.

I won't discredit the fact that Dr. Alvarado was a good doctor each time I saw her. Trust me, she…read moreis the only reason they're getting two stars. However, the office staff is awful. I called to get my medical records, the voice recording before they answer even states you can stop in the office between 8:30 AM-12 PM. I was calling to confirm that before I drove an hour and a half ONE WAY. However, I finally got a call back and the receptionist was anything but pleasant. She acted as if it was an issue that I wanted MY medical records. She stated that they no longer keep them at the office at all despite the voicemail and that Onslow Memorial Hospital has them and hung up on me. I got in contact with OMH, they said they don't even have the program technology rolled out yet for that program to even begin, therefore The Womens Clinic still has them. I left a voicemail on Monday, it's now Thursday. I have received zero call back. Lack of professionalism AND the withholding of medical records is absurd to me.