Overall, I sincerely appreciate Saylor PT. I have received treatment at the WPB FL location from…read moreboth Kaitlyn and Karlene, who are both exceptional and highly skilled. I value the fact that at Saylor, the therapist is present with you for the entire hour. The front desk staff at this location has been outstanding, although my experience at the Wellington office was quite the opposite (which is now closed, and I am not surprised). If I were to rate the therapists and the WPB office, they would undoubtedly receive 5 stars. I am quite disappointed and perplexed by the abrupt closure of this office this week. There is, however, one issue that has been raised by several individuals: the matter of missed appointments. I have been a patient at Saylor for a very long time and have missed only ONE appointment during that period. On that particular morning, I woke up feeling very ill, making it impossible for me to attend. In fact, it would have been IRRESPONSIBLE for me to show up, as I could have potentially infected my therapist, other therapists, and fellow patients, some of whom are in poor health. I called immediately upon realizing my condition to inform them that I could not make it. They were understanding but informed me that I would need to pay the fee out of pocket. I expressed my dissatisfaction, considering this was the first time I had to cancel, and was told that this was the policy. While I understand the policy, I had never missed an appointment before or since. I insisted on speaking with her supervisor. I explained the situation and emphasized that I should not be charged for the reasons stated above. She ultimately agreed not to charge me but mentioned that the therapist would lose that hour's income. I did find a way to compensate her. If anyone from Saylor reads this review, I hope they will consider implementing a new, more compassionate approach to handling such situations. I would recommend that a reliable patient not be charged after maintaining a consistent appointment schedule for six months, in which case Saylor could ensure the therapist is compensated. This approach would help keep clients satisfied and staff healthy. Additionally, it is preferable for Saylor to avoid having sick patients in the clinic. You would lose more money in that case.

While my physical therapist was excellent, my experience with the billing department was…read moredisappointing. I have Florida Blue insurance and was initially told my responsibility would be a $30 co-pay per visit. This remained true until my second evaluation, after which my charges increased--without any prior notice or explanation. Weeks later, I received multiple unexpected bills for past appointments on top of the co-pays I had already paid. This lack of transparency was frustrating and avoidable. I would have appreciated being informed of the change in billing before treatment continued, or at minimum receiving accurate charges at the time of each visit so I knew what I was agreeing to pay. Due to the poor communication and unprofessional attitude from the billing department, I ultimately chose to stop treatment. This was unfortunate, as the physical therapists themselves were knowledgeable and genuinely helpful.

I went to Dr Hopes practice because I had knee pain and couldn't walk for long periods of time . I…read moreopted for the stem cell treatment. A few days after I walked 3miles with minimal pain. Now 45 days in I'm not in pain and can walk wherever I want. I'm still going to PT and for other services there. The staff is so caring and all they want is for you to get better. I was skeptical but it work. I'd recommend going here to heal.

I had a great experience. Dr. Hope is absolutely the best,…read moreAnd his staff is wonderful. I couldn't be happier with the care received, and I will absolutely recommend him and his practice. The facility is clean, and offers a lot of services (chiropractic care, massage therapy, spinal decompression, physical therapy,...).

From the time you reach out to the office, you feel taken care of. I love the progressive care Dr…read more Casic provides. He is a master of his craft---you will feel the difference. I have loved dealing with everyone.

Best Chiropractor in Lake Worth! Staff is friendly & Dr. Cacciatore is wonderful…read more They are very flexible should you need to change your appointment.

I was in a truck accident almost a year ago. And so twice weekly I drive 45 minutes each way to the…read moreoffice of Dr. Lichtblau. I feel blessed to have found him and to be under his personal care. In addition Dr. Lichtblau has been kind enough to refer other physicians when I needed information. The staff there is just excellent; perfectly professional, extremely knowledgeable, kind and nurturing. Each visit I am asked what is currently hurting and am always asked how I felt when I left the previous time. With all of their help I am improving weekly. Dr. Lichtblau is a rare gem. We are so very fortunate to have Dr. Lichtblau here in south Florida. Denise Fox

ER - no communication between staff & patients. Then moved into a private room where things were…read morenot great. Cardiac medical unit. Food? Looks & tastes awful.

Great Practitioner of Chiropractic modalities, he will fix you up. Very knowledgeable about…read morehealth, wellness and how to heal the body.

Thank you, Dr. Matthews, for helping me out when I needed it! I wanted to try a new chiropractor…read moreand found this local chiropractor on Yelp. I felt comfortable talking with Dr. Matthews right away, and his calm and confident manner went a long way to help guide me to healing. His format seemed very standard, with leaving me alone in a room with the vibrating things on my back, adjusting me afterwards, and then asking me to do some physical therapy type stretches/activities in front of him that I would do at home. The hands-on adjustments were very brief and focused on the particular parts of the body where I was having issues (not the whole body). This seems to be extremely standard practice at most chiropractic offices I have visited. If I needed this type of care again, I would not hesitate to return. I don't know if this is still the case, but when I visited him, he was the only employee working, and I didn't initially realize that the person greeting me was the Dr. himself, as he didn't have a nametag on or identify himself. I did find this kind of awkward, in that it meant I had to talk insurance and scheduling and payments with my chiropractor. He may have an assistant by now, so this may have changed.

This is the waiting room. An elderly lady sitting right next to me had to struggle to get to her…read morefeet, when a young lady receptionist required some additional paperwork from her. Today I worked with Rob, a very wise young man from Haiti and Belle Glade who had already prepared for my visit by reading the notes from my chart. We worked on my core and the bridge pose by musing butterflies, so I could work up to the wheel pose.

Excellent and quality care. All Physical Therapists at this facility are excellent. They're caring…read moreand concerned In giving you the best therapy possible. From my observation and personal experience as a patient, their concern is having the patient make progress. I've been working with Lori, PT, on an ongoing basis. I am most pleased with her professionalism and expertise. I have worked with other PTs at this facility and I can express the same opinion. I attend the Boynton Beach facility at Jog Road and Piperglen l

Dave, the owner, has been doing this for a long time. The care you get is excellent. Exercises you…read moredo are effective. Everyone is kind. I hurt my shoulder in gym. The exercises and stretches Dave gave me I felt instant relief and realignment. I do them every other day and I feel my posture has improved. The pain is gone. I recommend them--you can't beat the care and attention you get here.

My second time at the First Rehab. First time they taught me how to walk again after a broken…read morefemur, I was doubtful and reluctant to go but was very happy I did. The staff, the whole staff, from the office to the workout crew were terrific. Friendly, experienced and patient with an inpatient injured individual. They did it and I was back walking and working before many thought possible. Can't thank them enough and now they have to put up with me again. This place was a great find and establishment. Thx, ft

I have a head injury from more than a year. I've been going to Action three times a week. I feel…read morethe best I have felt in a long time. It may be a small room but a big team has your back. The therapist your working with makes sure of that! Everyone is terrific!

I really like going therapy has really helped me with all my aches and pains. It works. It's like…read moregoing to the gym but more personal. Everyone is very helpful from the front desk too the therapist to the chiropractor ( love it