My truck was in limp mode and in desperate need of a break job. I was worried the check engine…read morelight and limp mode was something serious. JCB diagnosed it perfectly the first time, It was just a bad battery! No trial and error repairs like other mechanics in Middlefield. Breaks are great and no problems since this , thanks JCB!

I brought my newly purchased used BMW in for warranty work through Silver Rock. Koala handled the…read moreentire process for me. Koala did excellent work on my repairs and I would highly recommend them. John S.

My second car purchase, first was a new van in 2007 and service and sales for the life of that Kia…read moreSedona was easy, pleasurable and fair for those 10 years. By the way, I bought my first vehicle as a single woman and after dozens of dealers playing games with me, Preston, Kevin and Sales Manager, were able to come to a satisfactory price in a few hours. When we recently went to look for a new vehicle I returned to Kevin McClure, sales and leasing consultant.(At the same time, I also reached out to a least a dozen dealers with the same info. None of them listened effectively enough to do anything but continue to try and get us on their lot with no proof they had a vehicle that met our needs.) Kevin is easy going and he took note of our requirements and showed us some vehicles that met our needs. They had already given us a fair price on our trades. He continued to be responsive when we indicated what our financial goals were and introduced us to Ed Smith, the Kia sales manager. Ed generously and effectively searched for weeks to find us a used vehicle in a price range that was a good deal and fit our needs. He stayed in communication! I can't say enough about how much we appreciated this. It saved us time, frustration and conserved my health. We were disappointed in the time it took to close the purchase and loan. Although, there were some "life matters" that happened which wasn't under anyone's control and I'm not sure that anyone could have gotten things done quicker, considering the situation. I suggest that you have done some investigation of competing loan rates for the vehicle you're considering. With this information, we were able to quickly communicate how much we were willing to pay and they found a lender that would beat that. If you haven't investigated Preston you should. They offer loaners or pick up for service. They are reasonable for oil changes and will keep an eye on your vehicle. I can't say I do everything they advise, but most times when repairs are suggested, it's accurate. Their prices are competitive with bigger shops. 5 Stars? Preston is good but not perfect and I want to leave room for them to tidy up the few small items so that I can revise this score.

I also have to comment, the last time I was in they said I needed new front brakes, so I did some…read moreinvestigating and took it to an independent auto repair location, they got it up on the rack, took off all 4 tires, and said "you don't need brakes at this time" So as I suspected, someone just wanted to scam me out of $635 bucks for front brakes, and oh yea, after my last service, several weeks later, I noticed something silver under the hood, only to lift the hood and find a mechanic's screwdriver left under the hood (which could have fallen into the engine) - I don't know what's going on at Preston, but I just don't trust them any longer.

I'm very happy with the brake service they performed on my car today at Geauga Auto! Frank is very…read morepersonable and friendly. The prices are fair and I felt like I got an honest deal. (A significant amount less expensive than Chardon Square) I was also happy about being able to get an appointment right away! I will be coming here for future work and will be sure to spread the word! My rear brakes work perfectly and my 2004 vehicle drives like new! Thank you, Geauga Auto Repair!

Great service. He is always nice and professional. Very thorough and informative. He does all our…read morecars.

I came in for first time today. Fred was very nice, thorough and gave good recommendations. I…read morewill keep coming back here!!!

I was driving on Route 43 when my front end shuddered tremendously and I literally coasted into…read moretheir parking lot with no power. Obviously I asked them to look at my car, and they were very fast and honest (if they told me it was something more I would have believed them). They fixed my drive axle very quickly, and I was back on the road the next day at 20% of my expected cost. Yelp only lets me give 5 stars but honestly it was at least 6.5 star experience.

Brian replaced my 2019 Buick Regal GS AWD PTU, Diff, and transmission fluids with correct GM fluids…read moreat a very resonable price. He explained exactly what was needed and what wasn't needed. Definitely recommend them.

Contacted this shop on a Saturday morning to look at a vehicle I was considering purchasing. They…read moreworked me in same day and saved me from making a very expensive mistake. Great shop, wish I were local!

Very friendly and knowledgeable. Went for second opinion regarding need for brakes as recommended…read moreby Dealer due to noise coming from rear wheel. Noise due to shield rubbing against rotor - brakes were fine! Saved us over $1,000!!! Will be returning.

The work they do is amazing! Small family run business with awesome customer service. Car is always…read moredone in a timely manner for a really good price.