A deer hit my truck and set off my airbags. Took my truck to Bainbridge Body shop and they did a fantastic job. Had an issue after I picked up my truck, took it back to Bainbridge Body shop and they immediately took care of the problem. Excellent local body shop and I highly recommend them for all your auto body repairs. Customer service is A++++. Thanks Bainbridge Body. Will definitely use them again if needed (hopefully I won't LOL) read more

Bainbridge Auto Body Shop - My 2017 Chevy Silverado - Body Shops Near Me - Chagrin Falls, Ohio

We have used these guys for years. I can't say enough good things about them and the quality of their work. Honest, fair, fast are just a few things top of mind. They work on all vehicle types (including Teslas). Highly recommend! read more

My wife side-swiped the side of our garage and it caused damage to her Lexus RX SUV. Dusty provided a couple of different options for the repair and suggested the lower cost of the two. The work was not only timely (turned it around in 48 hours from the time I presented the vehicle), and they really did a nice job on the repair. I have not felt this good about a business transaction in quite sometime. Thanks to Dusty and the team at Bainbridge Body Shop for for making the (this) customer feel like they really matter. read more

Someone told me they'd never go anywhere but to Bainbridge Auto Body which caused me to look up reviews. It was impressive, so I decided to go there for my second quote. I have not been able to use my sunroof due to a broken piece of plastic. I thought it was essential and stopped using my sunroof. The place I got my first quote in Chardon said $450! Not an option for me. But at the Bainbridge Auto Body, they were truthful. Apparently, it is a wind deflector and has nothing to do with the sealing/operation of my sunroof. (I know nothing about cars) Why didn't the place in Chardon give me that option? I'd rather live without that deflector than without a sunroof. This place could have done what the place in Chardon did, quote me and have me pay for something I can barely afford. (I asked him to quote me anyway, just out of curiosity...it was about $100 less than the place in Chardon) He removed the deflector for me and would not charge me! Now I can use my sunroof!! If I EVER need an auto-body shop, you can bet, this is where I will go! read more

I took my SUV to repair a deep scratch on my bumper. They gave me options on what could be done and based on the choice they were able to schedule the repair in the same day. I was in and out in less than an hour with a fraction of the cost if not given options on what could be done. Thank you so much! read more

I cannot say enough great things about Bainbridge Auto Body. The owner, his son and their staff are great in not only the work they do but their customer service! They are always polite, always courteous and do all they can to make your experience with them a good one. Thank you, BAB. I very much appreciate you. read more

If you want top-notch customer service, take your car to Bainbridge auto body! My car and a pole had a little run in and there was damage on my front door. I took my car Bainbridge Autobidy to see what they could do and they took fantastic care of me! I did not realize that they did all types of car services including oil changes in general maintenance. I will be taking all my cars to Bainbridge auto body for service in the future! Thank you! read more

Bainbridge Body Shop (now a full mechanic shop) did a wonderful job repairing my car. They helped me save money where I could, did quality and timely work, and the people were so nice! Thanks guys! read more

We drove 300+ miles from upstate NY back to Cleveland. The car broke down (throttle body) around 40 miles from home in Chagrin Falls on 422. Troy arrived with his truck in under 10 minutes. He dropped the car off at the repair, took a picture of the place to make sure he had the right one and sent me text's of the location as well as the receipt. You never want a tow to happen but Bainbridge Towing made it as painless as it possibly could have been. read more

Fast, friendly service. I agree the previous reviewer that they have great service. Needed a scratch repaired and they even washed my car! Had 5 lines of scratches on my car and he only charged me half the price of the work he originally quoted me :) read more

I can't rate this shop high enough. Every time I've had need of their services they have worked with my insurance company to get my car repaired expertly and in a timely manner! read more

These guys just fixed my car. A tree fell on it. They were professional, and got it done early! One less day for the rental car! Yay! Car looks great. Friendly team, also did my brakes. read more