I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.

got a set of tires and they counter balanced them. Made My whole ca shake really bad.read more

. .. well I'll check my truck the C&J Automotive about 6 months ago that diagnosed it as a crack…read moreflex plate when I got my truck back two days later the drive shaft fell out of it if I was going if I went to stop sign I'd killed somebody now it's baby 6 months later and the flex plate has torn away from the torque converter and I was stranded on the side of the road overnight went up there and talk to him and they said they can't get me until next week my personal opinion about it I'm almost 60 years old I used to race cars a long time ago I think the mechanics are green behind the ears they don't sort their boats out they storm in the bucket cost me almost $3,000 that's $2,000 and something for the repair and 1,000 for a motel room so I can go to work and Winchester now I'm in the same boat with a flywheel or flexplate this toy away from the torque converter where they didn't line up right or put the dowels in right or something which another thing I'll let them put up a sensor on it they check my oil and when I got home that afternoon this was 6 months ago my dipstick was out of laying out by my battery I'm looking for a good transmission place then they had the audacity to tell me that transmission come out of a 1993 Toyota T100 four-wheel drive and my trucks are 96 that tells me since it took them a week and a half because I didn't I thought it was going to take him a little time I never go up there is that just put a new transmission well I rebuilt transmission a 1993 in my truck and took my old one out that's where I believe I may be wrong but drive shaft falling out dip sticks hanging out I mean shouldsolenoids breaking unprofessional when I was younger we used to pull a damn truck over ditch line take her knees take it out take torque converter off flashlight put it back up in there and off we went now I'm standing in Winchester at the people's house I'm working at and I should appreciate these people they did very good to me but C&J automotives and Tire they need to get their act together I'm trying to find me a good transmission place I think I found one I have to have this the only truck I've had I went to a divorce my mother passed away I used to have two or three trucks it's the only truck I've got there's no Southern Hospitality at that place where I come from we have hospitalityand we respect your elders don't try to rip them offso all that been said I give the place a D minusbecause it took him so long they never did call me and Report anything about the broken solenoid then I tried to work a deal out with them put them in payments but no they want it all up in front which all these other places I go to for example North Jackson Street and Tullahoma Josh right there is the best friend I've got in mechanic work but he doesn't do Transmissionsso see and Jay Automotive entire want my business again they need to call me up the manager Curtis's Jackson and we need to sit down and talk and go through all the above from the torque converter flick plate the whole nine yards and have an agreement since my drive shaft fell out and everything else they should let me have payments or I'll be on here every week have a reviews I apologize for some things I have said about the place but if you do not have the mechanics to work on a place or work on a transmission and do it right then don't do it at all close the doors go back Plumbing gas and wash your windows

As of this date, my vehicle (needing repair) has been hostage at this place for slightly over a…read moremonth and I still can't get a predicted completion date. Needless to say, I have had to spend several $ on rental vehicles. My investigation has revealed that the actual owner is the only mechanic and no one else even works there. He currently has approximately 20 vehicles that he is working on, which partially explains why he isn't working on mine. If I had known this before, I would never have taken my vehicle to this place to start with. As I become more familiar with the quality of this operation, I wonder how he is still in business. I only hope this will keep some other uninformed person like me from getting involved with this horrible business in the future. I wish someone else had given me a hint on yelp, I am the first reviewer.

Owner Jerry and his Chief of Staff, Harold, and crew and repair ANY car, truck, tractor ever made!…read moreThey've kept 14 year old Saabs with 200,000+ mikes, 11 year old 210,000 Nissan Muranos, any many more vehicles running well after their life expectancies have expired. Trustworthy and honest, reliable and skilled in most Auto/truck make or model, I would trust my Rolls Royce to these talented Guys anytime! Don't be surprised to see Collector cars from the '50s alongside your sick Volvo or Mercedes.

Local mechanic that does great work at equally great prices. I highly recommend. Roger and Rooster…read morewill take very good care of you and your vehicle.

Outstanding service and best prices in town. The real value is they say what they are going to do…read moreand they do it. I highly recommend.

well let's see called about an oil change for my Toyota Tacoma was quoted right at 80 dropped the…read moretruck off came back to a 145 charge claimed the oil cover on the filter was to tight from having it changed at the Toyota dealership that they had to replace with a metal one from the parts store they never called me or asked me about it it was coming out of the bay when I showed up that's a poor way to handle the situation and I guess everyone nows days is charging for paper towels and etc I thought it was the ones doing the work responsibility to supply there mechanics tools to do there job but apparently the customer is getting charged

As a matter of fact no stars. I am not from around here so the tow truck diver suggested them. What…read morea mistake one they kept the car for yes 6 months, plus drove it around for personal use.They did NOT put my car back together correctly the a/c still doesn't work, the grill literally flew off when I was driving down the mountain. I took pictures of the grill sent them to the shop his first response was damnnn. Ya please think before you take your car here. It turn in to a nightmare for me, juss trying to save your time and wallet.

From the owner: Aftermarket Accessories, Body Shop, Collision Center, Paint Restoration read more

Had a major issue with my 2013 F-150 I took it to Big Springs on Two different times. The first…read moretime the mechanics called me numerous times to update me and make suggestions to aid in diagnosing the matter. They were honest and expressed the desire to cure the problem not treat symptoms. I was able to get my truck to replicate the code and after taking it back the mechanics again kept me informed and even called Ford to see about them doing warranty work. I dont know to many shops that want to save customers money! I trusted them to do the job and they exceeded my expectation. They did it at an extremely fair price and prompt service! Being in Law Enforcement Trust and Integrity is all we have! Same goes with business! You guys at Big Springs Garage have that and a customer for life!

The staff was very kind and reasonable. They explained everything when I had questions. Highly…read morerecommend !! The service was awesome ! Thank you Big Springs Garage staff!!!!

Took my mother's car there while she is in the hospital. It went from mountain muddy and disgusting…read moreto completely cleaned and shockingly improved. Also excellent mechanic on staff. Also shockingly honest. It is like being surrounded by Angels to be in such a tough situation and have a place you can trust. My mom is going to be thrilled!! And so am I!!

We took our van here for a problem with our rear camera not working and our interior lights…read moreflickering from an insurance claim. Brian said that he was going to replace the camera and the radio with new. When he said the van was ready to be picked up, I saw the new radio on his counter and went I was getting ready to leave, I immediately noticed that the lights were flickering. I talked to Brian about it before I pulled out and he played dumb like he fixed it. I knew he didn't touch it because he told me that in order to fix it, it might take a long time to troubleshoot the electrical wiring. That is why I was told by Robert at Farm Bureau to take it to you!! It only did he not fix the lights, he didn't replace the radio like he said. Want to know how I know? Ok.....my wife's and my phone was still connected to the radio's Bluetooth settings. The only thing he did was repair some loose wiring in the camera. Brian, I hope you enjoy the new Kenwood radio and backup camera that your buddy Robert at Farm Bureau got for you. Lesson learned for me to never go back to that crook. I HIGHLY recommend that others don't as well if it is an insurance claim.