Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Work caused damage to the house with water leak. The company is refusing to pay for damagesread more

Was here to fix a slow drain. After fixing drain they tried to snake it to make sure it was…read moredraining properly. Snake wouldn't go through so they chizzled away my concrete before asking and said my pipe had collapsed. Called his boss, explained to him what happened and said they could fix it for $800. I asked could I pay $400 now and the rest at the end of the week and they said they needed all the money upfront. Now months later they won't return my phone call to fix the problem so now I have a worse problem because they left my basement in horrible shape.

Very happy with Big O's. Orlando came to replace my sump pump. Works like a charm! His prices were…read morereasonable. I even helped him out by holding the flashlight. I asked him a ton of questions about the process. He was very helpful and answered everything! Will definitely use him again!

We had a very complicated sewer problem. He went above and beyond! Would definitely use him again.read more

My first and only encounter with David Frey's plumbing business was truly "5-star". I held back one…read morestar on my rating today only because I feel, as a customer, it's wise to give a relationship with a business time before rendering a final opinion about them. That said, I must share my great satisfaction with the repair work done by David Frey at our house one day between Thanksgiving and Christmas. Our kitchen sink pipes went "kaput", and our DIY attempts had failed completely. Not wanting to simply pick a plumber from the phone book, we turned to a friend who recommended David Frey Plumbing. When we called, the person we spoke with on the phone was friendly, and David was able to come to our house within a short period of time. When he arrived with an assistant, I was immediately impressed by their desire to get right to work. They did a good job and didn't drag their feet at all or try to do work which wasn't needed (so my fears of a "padded bill" were put to rest!) I appreciated the fact that David and his assistant kept the work area clean and that while one of them was working on the pipes, the other was taking away equipment that was no longer needed. This kept the job moving at a good pace. Based on this repair job (and my friend's positive history with David Frey), I would definitely recommend his services.

Mr. Frey does good work, personally. Have had not so good work with people that work for him. His…read morereceptionist, who also happens to be family has been rude, disrespectful and dismissive. Really unfortunate because having heard this from several other people having the same experience, she is the reason customers are leaving. I had a conversation with Mr. Frey about her, so we will see if she changes or he releases her from being the voice of the business. UPDATE: Needed work to be done and the "receptionist" called me today to schedule something and then said an I quote "Oh wait, my dad is looking into your review about my rudeness and I am not like that and he is talking to his lawyer." I asked her why she called me then and she proceeded to say "that a friend of hers who is a friend of mine ..blah blah blah" and I stopped her and said why did you call me? You cannot call and harass people and yes we are allow to give truthful reviews. And asked if she had read them and said thank you good bye. Other posts stated that they threaten with a defamation suit ...Well the thing is you have these things called reviews and we are being honest about the services provided. Most often it is customer service why businesses lose people. Unfortunately it is happen to Frey Plumbing. Mr. Frey ..do the right thing. Your receptionist is not good for business

I had some major issues with my sanitary sewer line clogging and I called up Jake from Reith…read morePlumbing for an estimate to repair the line. He first came out to do a preliminary estimate and said I needed to schedule another visit to have his guy do some inspection with a sewer camera because the pipe was so far down under my driveway. (No charge for the first visit.) A week later he came out with Jeff from Bulldog Sewer Cleaning to diagnose my problem. Jake and Jeff worked really well together to diagnose the issue I was having with my plumbing. They didn't mind me hovering around to check on the progress and view the camera footage either. Jake and Jeff were at my house for 3 hours working hard to camera and clean out my lines from both the basement and driveway and extract the big rocks and gravel that were impeding the flow. I was more than happy to let them borrow my shop vac to clean out the shale and limestone pebbles. The 3 previous plumbing/rooter companies that I called out to diagnose and estimate the repair didn't figure out the root cause of the issue and instead said that I needed to have my driveway dug up and the ground excavated to replace the sanitary line 8' down. These estimates ranged from $6k-$13k and that's didn't include concrete to fix my driveway after the repair!! Wtf?! Jake was a cool guy and very honest and upfront with everything. Pricing was very reasonable for all the work they did to clean my pipes out to get them free-flowing once again. When it came time to pay up, I was surprised to see that everything was done on his phone and a copy of the invoice was emailed to me. I'm all about saving trees, so that was a nice plus! Jake and Jeff saved me thousands of dollars by diagnosing the root cause of the issue correctly and I cannot thank them enough! I won't hesitate to call Reith Plumbing for any future plumbing issues that I can't tackle on my own! Great small business with a great owner who cares about getting the job done right!

We blew our hot water tank. They located one and brought it over so quick I didn't have time to…read moredrain the old one. They were quick with a quality repair and we had hot water

Called them because my ac unit wasn't running properly. The son came & was very honest. I just had…read morea small part that needed replaced outside. Prices were reasonable. I am keeping them on hand for any other issues that arise.

Very professional, returned calls promptly, great communication. Overall service is something he…read moreand his son are known for. Did some minor plumbing work, but do have them do my AC/furance semi-annual system checks.

Hired Strassen Construction (owner John Neu) to repair shower leak and the resultant damage. Here's…read morehow it was handled: Paid $1700 (half of initial quote of $3600) for him to begin. Employees sent out on the first day spilled can of PVC compound on new flooring, destroying it. Asked for a rag, but never mentioned the accident. Found out after they left. Owner said he would not send same employees again and that he would pay to replace floor. Reviewed the house and, after some discussion about what all we wanted (including a couple items not discussed previously), a new quote was drawn up with a total price of $5200. Paid additional $900 to meet the 50% up-front requirement to bring our amount paid to $2600. Owner came with his two daughters to continue work. He was very unprofessional. Did not work full days. Came late. Left early. Took long lunches. Called off several times. Made numerous trips to hardware store(s) for equipment and/or materials not on-hand that would take a minimum of a half hour, sometimes multiple in one day. Had to remove walk-in shower floor, surround, and glass door. Once reinstalled the door no longer would stay closed due to frame not being level. Also, drain leaked. Exhaust fan wiring needed to be moved and sealed from moisture exposure. Fan still not fully reinstalled and we are unable to turn it on. Several instances where we were told it would be safe to take showers only to find it still leaked. We asked that the bedroom ceiling on the floor below the shower be left until the end to ensure further leaks wouldn't damage it until all work complete. Request was ignored. He instead sent an employee to do the drywalling. She only tarped the bed in the room, leaving the rest uncovered. (Including the adjacent rooms that were not sealed off.) We bought additional plastic sheeting to at least close the room off for the second day. Ceiling hole was expanded to remove water damage and new drywall was installed haphazardly. Large gaps between panels were taped and mudded over. Overall work was shoddy. When we spoke to owner about our issues he claimed that we were "micromanaging" him. I asked that he verify that he was licensed, insured, and bonded. He claims he is, but did not provide any specifics and stated that by asking he felt threatened. He told us that he felt his only recourse was to "part ways". He believes the $2600 we paid up front would cover what he had already done, including the floor that was never replaced. He stated that he felt he could prove that he had earned the $2600, and that we could take him to court if we disagreed. Currently, our situation is: Shower plumbing still leaks Shower drain also leaks Shower floor not level The exhaust fan has no switch with which to operate it The wet-wall is still uncovered Shower door no longer stays closed and leaks as well Shower head is protruding at odd angle Pipes (PEX now) are installed poorly, with improper lengths and no support Floor still stained by PVC compound Downstairs ceiling looks bad - uneven panels, not painted or textured Ceiling fan no longer installed After a month of his work, we are actually worse off than when he started and out a large amount of money. Would not recommend.

I wish there was a way to leave more than five stars because Strassen Construction is superb! I…read morehave never experienced a construction company as great as this one. They are attentive to your needs, and they establish a full meeting of the minds before starting the job, and that type of thoroughness and transparency is so very rare. They are polite and professional and from start to finish they performed the tasks just as agreed upon. As a single woman, I was concerned that my lack of home repair and carpentry knowledge would work against me, but John and the others from Strassen Construction explained everything to me in a way that I was able to understand and I was able to rest assured that I was in good hands, and it proved correct!

My landscapers sent 2 different plumbers 2 years ago to hook up my fire table to an existing gas…read moreline but neither would do it. A general contractor who I totally trust was recently at my house and suggested I call Wayne's Plumbing. The plumber from Wayne's came out within a couple of days and hooked it up beautifully so that I push one little button to turn it on. He showed me how he connected and how to use. Really good guy! And prices are fair and reasonable.

He was so easy to work with. Professional, fast and very very reasonable cost. I thought it would…read morecost twice and take 5x longer. very happy!