Very happy with Big O's. Orlando came to replace my sump pump. Works like a charm! His prices were…read morereasonable. I even helped him out by holding the flashlight. I asked him a ton of questions about the process. He was very helpful and answered everything! Will definitely use him again!

We had a very complicated sewer problem. He went above and beyond! Would definitely use him again.read more

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

Have used Jeff twice and will always use. The first time he came was because the excavation company…read moreI used called him as he is their go to person-I can see why. He is very professional and truly is an expert. In addition he has a lot it equipment. Also the nicest guy. Highly recommend.

I had some major issues with my sanitary sewer line clogging and Jeff from Bulldog Sewer Cleaning…read morewas the subcontractor that Reith Plumbing used to do camera work and hydro-jetting of the pipes. Jeff showed up early and worked really well with Jake from Reith Plumbing to diagnose the issue I was having. He even made a call to some guys from the water department to help answer some questions. He has good connections around town! The 3 previous plumbing/rooter companies that I called out to diagnose and estimate the repair didn't figure out the root cause of the issue and instead said that I needed to have my driveway dug up and the ground excavated to replace the sanitary line 8' down. These estimates ranged from $6k-$13k and that's didn't include concrete!! Jeff and Jake were at my house for 3 hours working hard to camera and clean out my lines from both the basement and driveway and extract the big rocks and gravel that were impeding the flow. I was more than happy to let them borrow my shop vac to clean out the shale and limestone pebbles. I can't say enough about how thorough Jeff was with the cleaning and I would call him up again in a heartbeat if I ever had cloggage issues. I'll probably have him come out every few years or so just to make sure all the pipes are cleaned. Preventative maintenance is key to avoiding huge costly fixes!

Mark and his son are awesome. They were quick to respond to my call and came to our house in no…read moretime. They were able to unclog our drain and give us info about our septic tank. Professional, prompt and very down to earth. Definitely will use them again for any plumbing needs.

From the owner: Active Rooter Plumbing Drain Cleaning LLC we provide Drain Cleaning Sewer Cleaning Plumbing Plumber…read moreServices High Pressure Sewer Jetting Services Video Camera Inspection Services Serving Elyria Ohio and Lorain County surrounding areas also Lorain Amherst Sheffield Lake Avon Avon Lake Lagrange Grafton Wellington Northridgevill Westlake North Omlsted Rocky River Lakewood Wakemen Birmingham Vermilion Sandusky Ere Huron Columbia Station

Had a great experience w/ Reliable. James came over and patiently explained the problem and…read moreanswered all questions we had. We still have additional work that needs to be completed and are confident Reliable Plumbing will get the job done correctly.

Pay attention and ask for a printout/email of what you're signing in the "pre-work agreement." I…read morelearned this the hard way. I called them for a hydro-jetting job (roots removed before without issue) turned into them breaking my pipe, getting the jet stuck, cutting the hose, and leaving the jet in the broken pipe. I was then invoiced with a multi-paragraph disclaimer describing the damage they caused, with my signature under it -- language that was not on prior invoices. They had camera-scoped the line and noted no issues beforehand. I do understand there could have been preexisting issues and tried to contact them to resolve. The company will not respond or attempt to resolve. Very disappointing and very dishonest.

WyattWorks is extremely experienced; professional; responsive and thoughtful! My 92 year old…read moremother was having a major plumbing issue inside her home that required an emergency call to WyattWorks. A call late at night I might add. Quick background on my mom. She knows everyone in Wickliffe and is universally loved! WyattWorks didn't know my mom. They just know that she needed help: after hours. Wyatt was there immediately; and in a time of COVID 19, the technician followed social distancing guidelines. He also fixed the problem with courtesy, AND, the company gave her a very generous price break because of her age. In a time of need and in a time when compassion is needed, WyattWorks plumbing perfectly did their job!

Completely unreliable. Canceled two separate appointments on the day of citing other emergency…read morecalls and then rescheduled a third without bothering to notify me. Never again!

Mark and Mark are people you can trust to get the job done. We had a sewer back up at a rental…read moreproperty and they came out the day before Thanksgiving and stayed to do what was a more extensive fix then we anticipated. They have been servicing homes for us for the past 20 years and we wouldn't go anywhere else.

My basement has a drain that likes to backup and when it happens it's pretty bad! Active Rooter…read morePlumbing ALWAYS and I mean ALWAYS come to my rescue. Called today and they came today. Their price is ALWAYS reasonable, especially for same day service!! Since they are helping me out I am on their time. Some Jobs take longer then others so to me, the Father & Son team that make up this company is well deserving of MY 5 star rating.

immediate response/appointment. friendly and knowledgeable plumber. Clear and concise issue and…read moreresolution with a fair estimate

I used Mr. Rooter back in September 2025 because of a magnet advertisement I was sent in the mail a…read morelong time ago. I had it on my fridge. Bad mistake. The President claimed, "IF MY MISTERS CAN'T OPEN YOUR CLOGGED DRAIN ... YOU DON'T PAY!!" I found this to be untrue. I purchased a home in which the bathroom sink was clogged. I called them and a young Mr. Rooter plumber came out. He tried to snake the drain with commercial equipment and was unable to. He called a more experienced member of the company. They eventually left my home and I was without a bathroom sink for a couple weeks until I had Raymond Plumbing out. Raymond Plumbing was able to snake it with a 15' consumer snake that can be purchased at Home Depot. On the day that two Mr. Rooter plumbers came out, they wanted to charge me $716 (supposed discounted rate) for examining my bathroom sink drain. They used a camera and supposedly attempted to use a jet. I was told by the experienced plumber before he left that the cost to get the drain working again would be $1,400. But, only if I authorized the work on that very day. He said they would need to break into the wall and it would cost more if they had to come back out. I would not authorize that work. The experienced plumber left and the young, primary plumber stayed behind to collect money. Prior to the lower prices mentioned above, the experienced plumber wanted me to pay 11-12k to fix the main drainage. He said that rocks in the pipe were a big problem. Not exactly sure what all they intended to do. They were in my back yard talking among themselves before hitting me with the 11-12k fix that put me in shock. He told me they offered financing. I was against that because the drain problem was only with 1 sink. As many would, I started to distrust this experienced plumber and didn't believe anything more he was saying. He left my home and the primary plumber ended up only charging $500 and I wrote a check even though the drain was not working. I cancelled the check and Mr. Rooter sent my account to collections. We settled on something less than $500 via collections. Mr. Rooter - never again. That advertisement was false.