My first and only encounter with David Frey's plumbing business was truly "5-star". I held back one…read morestar on my rating today only because I feel, as a customer, it's wise to give a relationship with a business time before rendering a final opinion about them. That said, I must share my great satisfaction with the repair work done by David Frey at our house one day between Thanksgiving and Christmas. Our kitchen sink pipes went "kaput", and our DIY attempts had failed completely. Not wanting to simply pick a plumber from the phone book, we turned to a friend who recommended David Frey Plumbing. When we called, the person we spoke with on the phone was friendly, and David was able to come to our house within a short period of time. When he arrived with an assistant, I was immediately impressed by their desire to get right to work. They did a good job and didn't drag their feet at all or try to do work which wasn't needed (so my fears of a "padded bill" were put to rest!) I appreciated the fact that David and his assistant kept the work area clean and that while one of them was working on the pipes, the other was taking away equipment that was no longer needed. This kept the job moving at a good pace. Based on this repair job (and my friend's positive history with David Frey), I would definitely recommend his services.

Mr. Frey does good work, personally. Have had not so good work with people that work for him. His…read morereceptionist, who also happens to be family has been rude, disrespectful and dismissive. Really unfortunate because having heard this from several other people having the same experience, she is the reason customers are leaving. I had a conversation with Mr. Frey about her, so we will see if she changes or he releases her from being the voice of the business. UPDATE: Needed work to be done and the "receptionist" called me today to schedule something and then said an I quote "Oh wait, my dad is looking into your review about my rudeness and I am not like that and he is talking to his lawyer." I asked her why she called me then and she proceeded to say "that a friend of hers who is a friend of mine ..blah blah blah" and I stopped her and said why did you call me? You cannot call and harass people and yes we are allow to give truthful reviews. And asked if she had read them and said thank you good bye. Other posts stated that they threaten with a defamation suit ...Well the thing is you have these things called reviews and we are being honest about the services provided. Most often it is customer service why businesses lose people. Unfortunately it is happen to Frey Plumbing. Mr. Frey ..do the right thing. Your receptionist is not good for business

We've used John for a few plumbing needs and he provided excellent service each time. He is…read more Very knowledgeable and has years of experience. He was prompt, professional, polite and affordable. I highly recommend John and will always use him.

John replaced our toilet and he is outstanding. Very friendly, professional, experienced,…read moreresponsive to texts and was on time. We are so happy we saw his reviews on YELP and will be using him for all of our plumbing needs going forward.

My landscapers sent 2 different plumbers 2 years ago to hook up my fire table to an existing gas…read moreline but neither would do it. A general contractor who I totally trust was recently at my house and suggested I call Wayne's Plumbing. The plumber from Wayne's came out within a couple of days and hooked it up beautifully so that I push one little button to turn it on. He showed me how he connected and how to use. Really good guy! And prices are fair and reasonable.

He was so easy to work with. Professional, fast and very very reasonable cost. I thought it would…read morecost twice and take 5x longer. very happy!

We absolutely love this company! The team members are always professional and prompt, and they…read morestrive to explain the problem(s) and their solutions simply and accurately. We want to give a shout-out to Caleb and Chris! Some months ago, they broke up and removed a leaky old utility sink which was originally installed in our house in the 1950s. They replaced it with a shiny sink and expertly hooked up all the piping, faucets, valves, etc. We have been extremely pleased with the results! Just ran across the invoice and realized we never complimented those two guys on their excellent work - thanks so much! - The Grants

Highly recommend Killeen. We have used them in the past and has always been satisfied. Recently…read moreused them for an issue at our daughter's home (clogged pipes) after another company came out and quoted her $4000 to correct by digging up on the yard. Killeen team came out and in less than 2 hours had it cleared all for under $500. Gave us some recommendations as well. Both employees were polite and very conscientious of not tracking any dirt in the home. Will never use anyone else! Thanks Killeen

Very happy with Big O's. Orlando came to replace my sump pump. Works like a charm! His prices were…read morereasonable. I even helped him out by holding the flashlight. I asked him a ton of questions about the process. He was very helpful and answered everything! Will definitely use him again!

We had a very complicated sewer problem. He went above and beyond! Would definitely use him again.read more

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

Called Wilkes after receiving what seemed a very high quote from another plumber, Wilkes came out…read morereplaced and removed the worn-out water heater and the price was much less, and very reasonable for the work performed.

My mothers furnace stopped working recently and given the outside temperature my mom was in a…read morepanic. The team at Wilkes responded immediately and made replacing her furnace a priority. I live out of state and was not able to be there so knowing they were taking good care of her meant everything to me. They brought in heaters, covered doorways with blankets...everything they could to keep in the heat as best as they could. She raved about their kindness and how knowledgeable and honest they all were. Thank you so much!

I had used this service in past and called because my garbage disposable malfunctioned and was…read morestill under warranty [no fault of the plumber.] However, I made appt, after 2 hrs late, i got lots of excuses why they were late. Came out and verified it was a malfunction in the product and it was still under warranty. It is now 5 wks since that initial visit, and my calls have gone unanswered. Would not recommend this service due to the poor customer service. ​​

I have used Avon Lake Plumbing four times now and each time they came quickly and were on time. The…read morerepairs were done correctly and professionally and at an affordable price. they are way better than the previous plumbers and I am very happy with them. This time it was Dan and he did a great job and fast. thanks