This travel plaza has gone high-tech. You order food on various kiosks at either Burger King or…read moreDunkin' Donuts. It's also very very clean, which is lovely. Parking was easy, but I do think the parking lot is on the construction part of it was blocked off. This is an easy stop on the Thruway on a very dicey weather day.

This is a great rest stop, with clean bathrooms, water bottle filling station, nursing mothers…read moreroom, some tables inside and outside to eat, a Dunkin, Burger King, and convenience store. There's also a fenced area for dogs.

Driving through upstate New York on our way to Niagara Falls. We made a pitstop at this travel…read morePlaza. Plenty of parking. Spacious table and seating for dining. You have a choice of Popeyes or Dunkin' Donuts. There is also a market for all your other needs. The restrooms were clean. Mobil gas station on the premises.

I don't know what was going on with this location, but I wasn't a fan. The bathrooms were…read moreincredibly small, and the lines for food and drink were almost out the door. They need way more people working here and should def expand to have more bathrooms.

Everytime my family and I come to Rochester, we would always book this hotel for our stay. It's…read moreabout a 20 min drive to The Strong Museum just one straight road - very convenient and it seems to always have the best rate per night. Beside the hotel also has McDonald's, across from it has Wendy's and Burger King which is perfect for grabbing breakfast and lunch. Highly recommend.

This place should be condemned. It is a dump. The room was nasty the tub had a huge rust spot, and…read morebullet holes in the wall among other things. I would have done better sleeping in a car.

With the new updates. These stops are much nicer and cleaner. The updates in the bathrooms are…read morecool. Soap than water and dryer. Food availability is good. A few options for everyone.

This travel plaza has Starbucks, Shake Shack and Chick-fil-A in it. It's very big and clean. They…read morealso are doing a lot of of this electronic purchasing of food and drink with the screen, cutting down on the personal interaction, but feels like it adds to time quite a bit. So I'd have cash with me in case the screens have a line. The cash didn't have lines at any of the places. The restrooms were clean. Parking easy. Well plowed, which matters this year.

Nice place all new build and bathrooms are clean and updated. Didn't take advantage of any of the…read morerestaurants. Quick bathroom stop. Much nicer than the old rest stops. Will be back eventually!

Nice stop on the NY State thruway. Building is modern with a small kids play area outside, food…read morecourt, restrooms and convenience store inside. Sunoco gas station highway side and EV charge stations in parking area. Restrooms are large; two rows of sinks and stalls with a diaper stations at entrance of both rows. Sinks have soap/water/dryer all in a row. Toilets are low to accommodate smaller humans and hooks are low on the stall door. Facility was clean and well stocked. A bottle filling station is near the restroom entrance as well as family restrooms. An AED is by the store side entrance. Showers are available through the store which sells a variety of drinks, snacks and souveniers. Plenty of seats in the food hall. Panera area has some comfortable seats near a gas fireplace (not operating in July). Dunkin', Popeye's and BK are the other food choices. Large parking area. A local farm had set up a small stand selling fresh produce and prepared items on the sidewalk out front.

A small rest area along NY-104 between Lockport and Rochester. Much history abounds in the area…read moreand there is an historical marker describing past events. Another local attraction is the abundance of cobblestone houses. The Cobblestone House Museum is just down the road from this location. About the rest area - it has no facilities. A porta-potty is located here during warmer months.

The NYS service areas have been closed and under construction, actually being torn down and rebuilt…read morefor several months. Today we stopped at this newly opened location. It was midday on a Friday. I was totally shocked to see a LONG line for the ladies rest room. The kind of line you'd possibility see at a large sporting event or concert, not at a thruway rest area. Once inside, I saw there were 5 stalls and 3 sinks. I'd estimate the old building had closer to 20 stalls. Move on to the food. There's a Starbucks and a Shake Shake. The line here was longer than the restroom line. Then I noticed there was seating for less than 20 people. I can tell you there were numerous people who were just as unhappy about the situation as me. So, NYS spent millions on these 'improvements'. Makes no sense. 2023-73

This is a review specific for Starbucks. We travelled home…read moreon December 8th and my wife tripped due to a poorly laid carpet at the entrance. This happened right in front of the Starbucks coffee shop sometimes between noon and 2PM. Few tourists came to help, but the girls from Starbucks were particularly nice and offered us free hot chocolate! We were a bit shaken by the accident and a hot drink served with a smile made a difference. Please extend our thanks to the Starbucks team of Sunday afternoon, in addition to our thanks offered in person.

Small Rest Area on 86. Stopped here on our way to Mansfield. Clean restrooms. More than enough…read morespace to walk around and relax. Play area for kids. Not many parking lots like the usual rest areas on interstates. But very useful!

An interesting and solitary area, especially at night. There is a park nearby. I'm sure it looks…read morepleasant during the day.

This location burned down in 2018. There is nothing left but the concrete slab. It was being…read morerenovated into a senior living facility when it caught fire. Numerous news reports stated that the hotel burned quickly as the renovation had disabled both the fire alarm system and the sprinklers. Try a different hotel.

When looking at price ranges and comparing to other "two star" hotels (according to travel sites),…read moreI have to say that this one packs plenty of punch for the price. It's much cleaner than many of the better rated hotels in the area. The pool is a terrific amenity and the whirlpool is very relaxing. Breakfast was included with the stay and it was very satisfying. Is it cheap? No. If you book several weeks in advance you can get decent room rates. Is it clean? Heck yes! Beats the heck out of that place that leaves the light on for you and the super 8 and the place with the red roof, the econo lodge and especially the old holidays that haven't been upgraded in years. The appearance of the lobby gives it a very homey feeling, polished hardwood rails/stairs, a rustic fireplace, some chairs and a couch to relax and plenty of coffee. The business center is fair, not great, but functional. Make sure you sign out of any websites you sign into. Overall, a great place to relax when visiting the area. Just be mindful of the check in and check out times. You can always relax in the lobby with a good book if you need to wait for an hour or two.