I'm sitting here on New Year's Eve, Dec. 31, 2024, confident that my Health Insurance needs have…read morebeen met in anticipation of 2025. Very fortunately, my kind insurance agent Edna took time out of her busy end-of-year day to call me and let me know that I had failed to submit necessary paperwork that would have jeopardized my 2025 insurance eligibility. (That would have cost me a lot of money!) With Edna's help and guidance during our call, we were able to submit the forms necessary to maintain my coverage on the last day it was possible to do so. I highly recommend Edna and her team for all insurance needs. She continues to work above and beyond my expectations. Thank you!

Edna runs a top-rate, service-oriented business. Edna is super thorough, and makes absolutely sure…read morethat the client understands all the options available. She helped me navigate the process of choosing the right Medicare plan. All my Medicare anxiety melted with the warm reassurance from Edna and her crew. Edna loves what she does and it shows.

Rarely do I rave about the insurance industry, but I'm making an exception to my stringent rules…read morebecause I love working with this group of folk. Maria, in particular, has been nothing short of an angel. An angel with excellent research and communication skills. I have all my insurance with Allanson Farmers because they are unquestionably the best insurance company experience I've ever had. Feel free to contact me if you want to make sure I'm real. Because I am. Real real real happy. : )

Without a doubt the best insurance broker I've dealt with in many years…read more Thank you for all you've done for our family. WG

Justin has always been a rockstar of an insurance agent. Recently my mom's car was vandalized and…read morehe helped us get the claim started with who to call. When the car rental Hertz was extremely rude to my mother he helped get it set up to get a rental from Enterprise. This is not the only time Justin has been great. When my wife and I were getting married we hired a guitarist to play at our wedding. The night before he backed out. I called Justin and he was there the next day playing. That is a dedicated insurance agent.

I had been looking for a new business policy for weeks and wasn't having any luck finding a good…read moreone. I called Zenaida at Scurich Insurance and in less than a week I had great plan that covers all of my business. Thanks Zenaida for all your help. Greg

Suzie was great on getting me the contact to the person i needed to get my rental car. She called…read moreme back right away with great service. I am very pleased.

I call and call to renew a policy. I get the corporate answering service. 15 minutes so far then I…read moream forwarded to somebody another 15 minutes. Then I'm told they can't renew my policy I need to talk to Claudia. The system then reverts back to what I started with, and have a tough time eventually get into Claudia.

I was a customer for over 10 years. Terrible customer service from after hours agents and terrible…read morecommunication skills from this office. I will never go with Allstate insurance again.

I have worked with Dion Vokos for a dozen years and he has consistently give me excellent service…read morepersonally, and by all accounts, has provided a competitive product in an efficient manner to over five dozen clients I have helped buy houses in the past decade. Dion has a well trained professional team. They answer the phone on the first or second ring and are always pleasant. It's a rare find to get such excellent hands on service. I recommend Dion to anyone looking to get home insurance, and to bundle all their products to one broker.

Dani (Danielle Sanchez) has been our amazing agent for 7 years! We use Farmers for our home and…read moreauto insurances. We have been so happy to have her in our life! She is so organized and knowledgeable of all insurance products and truly goes above and beyond! She responds quickly whether that's email or phone call. She always finds the best price for us and completely honest. Never try's to pressure us to buy anything. We have done our shopping around like most people and no one compares to Dani. Everywhere else we have dealt with outside of Farmers has been a tragedy (disorganized, selling wrong products, hard to get a hold of). Our life is very hectic at times and when it's an emergency Dani doesn't give up on getting a hold of me when needed. On top of it all she is the sweetest and always in a great mood. She remembers everything about our family over the years. I really appreciate everything you have done for us I hope you never leave Farmers because we wouldn't survive without you! Thank you!

Sean is easy to work with, knows his stuff, and is quite helpful and very accommodating. A great…read moreagent to have on your side.

Sean Rovai has been our home, auto, flood and umbrella insurance agent for 25 years. After all that…read moretime I shouldn't be surprised at the continued high-quality level of service and real caring he and his staff show us: they are true professionals and really good people, too. But as customer service levels drop everywhere, they do keep surprising us because they are so clearly different from everyone else. As my husband and I are now seniors on a fixed income, this is especially important. The two big events that stand out the most where Sean has helped us in an especially difficult time were when we had to evacuate for the CZU Fire in 2020 and all the post-fire insurance and other hassles and costs that caused, and then the last several months after Farmers dropped us for fire insurance and everything got unbundled, causing potential chaos, a shift to the California FAIR Plan plus a separate wraparound policy, and unavoidable higher costs. Sean and his team worked hard to get us the best possible deals. Now, we just finalized an auto and umbrella insurance plan they found us that is saving us quite a bit. We highly recommend Sean and his team without reservation.

I have been using King Insurance since 1986; they have covered me personally (home/cars), gotten…read morecoverage on my rental properties and linked me to a solid EarthQuake company (GeoVera). Whenever I have needed information on my policies for tax purposes (like EVERY year!!) they have been helpful (saved me a huge amount of time looking thru my own records). I was very disappointed to see a One Star rating by Jean R. dating from 2011 and thought I should put my experience with them for good measure. I have found them professional, honest and hard working for their clients. I am getting ready to move out of the area and have given the new owner of my home the name of Matt King for all their insurance needs and am keeping my 3 Santa Cruz rentals policies with his office.

Do not buy from Farmers insurance they are the worst insurance I've ever seen. I filed a claim for…read moremy stolen bikes over a month ago and the entire time they have harrased, interrogated, and treated me like a criminal. They are so rude every time I call them and they keep making me do all these crazy steps to finish my claim, now there telling me I need to wait a few more months for them to collect information on my personal life and are becoming very intrusive saying they need to call my ex girlfriend's and all kinds of crazy things that aren't even related to this claim. I'm guessing this is going to take months if not years to complete, DO NOT DO BUSINESS WITH THESE HORRIBLE PEOPLE

I've been working with Jerry 12 years he help me out with insurance for my businesses, he always…read morelook out for me to get the best deals according to type of insurance that fits every business. Thank you Jerry and keep up with the good work.

I have had Jerry Seagreaves as my insurance agent since I bought my home in 1998. He is a very…read moreefficient person. I have turned to him for many issues and he did his best to accommodate me.

Steve and Kimber will move mountains to make sure that you not only get the best deal possible but…read morealso, most importantly, receive a policy that keep you, your staff, your guests and property protected. After all the natural disasters and damages we've had to endure here in Santa Cruz, they were still able to get me a policy that met more than the required standards AND (big huge gigantic and) fit my budget. Means the world to a small business owner. Give them a shot at getting you the coverage you wish you had at the price you can afford. It'll be well worth it. Thank you guys! -TJ Patel Owner at The Aqua Pacific Hotel

Steven has been my agent for a couple years now and has helped me navigate a couple fender benders…read more He has been extremely responsive, and he is very pleasant to talk to. I recall that I had accidentally backed into a car while visiting family in Palo Alto during Thanksgiving of this year. He gave me a call back the next day even though he was technically on vacation to help walk me through the process. He could tell that I was anxious about the whole situation, and helped to calm me down and provided some humor to my situation too which I appreciated. I would highly recommend him as an agent to anyone. Go check him out!