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    Visiting Angels

    Visiting Angels

    4.0
    (3 reviews)

    When we really needed to find someone we trust in a difficult time, the Angels were there. My…read moremother likes the company and the companionship. It's a great match.

    So we used VA's services for a month straight. My mother was required to have 24/7 care aka…read morebabysitting, until she was able to move from independent living into a memory care residence. I have mixed feelings about the service the VA's provided. As expected, there are great caregivers & not so great ones... we experienced both. We really loved Saffron, she was excellent with my mother personally, also took charge about making her breakfast, doing laundry etc. Mary was really competent too, took charge and was really kind & caring. A few of the not so great things we experienced: *One caregiver kept talking about how poor she was, and how much the VA's paid her. It was very uncomfortable *One caregiver was sleeping when I FaceTimed my mom on 2 separate occasions *When a caregiver was late, the one waiting for her chewed her out in front of us which was super awkward & unprofessional *One of them hovered over my mother, following her from room to room the entire time she was with her *Somehow there was a huge miscommunication regarding whether they were allowed to administer meds or not. I specifically asked one of the phone employees & was told no. 2 weeks later I was told they could, this was after mom's meds got completely messed up bc she couldn't figure out how to take them herself. The caregivers started administering them if I put them in the weekly pill boxes, but my mom was still taking them whenever she thought of it. They eventually brought a lockbox, but it wasn't big enough for both pill boxes *The night before mom moved, THEY LOST HER. One of the women from HQ called me at 10pm, said that my mom & a fellow resident wanted to take a walk around inside the building, and by the time the caregiver on duty followed them into the hallway they were gone. The other resident was categorized as "non ambulatory", so they definitely weren't moving very fast. They literally had one job, and majorly failed. They found them pretty quickly, but it could have been a nightmare, like what if they wandered outside? A great thing they did was get my mother a mechanical cat. She wasn't able to take her cat with her when she moved, and the VA's thoughtfully gave her one, which she loves. All in all, they provide a necessary service if you're not able to care for your loved one yourself. I would have given them 4 stars, bc nothing with that many moving parts is going to be perfect, and overall they were proactive about solving the inevitable hurdles that arise. But the fact that they lost my mom was not ok -in general- coupled with how insanely expensive it is.

    Halcyon Senior Living

    Halcyon Senior Living

    5.0
    (3 reviews)

    My one older sister lived here in a first floor room. She had her own dressers and a window sill…read morefor her nic naks, flower pots, picture frames. I enjoyed coming to visit her with our other sister. We always felt welcomed. We found the place to be always clean, the staff friendly and the activities enjoyable. They had a guy sing & play an accordion one time of "oldies but goodies" & it was in their activity room. And yes, we sang along!! So fun! At times, I'd bring us an "indoor picnic" (food from home) to a small dining room area for us to enjoy. My sister felt like we were visiting her in her home. I could tell that she was treated with respect and kindness. The Nursing staff & even the Welcoming Greeter Terri who has visitors sign in, knew my sister well. They make time for each resident to get to know them. I'd recommend anyone wanting their loved one needing skilled nursing care as a final residence to consider Halcyon Senior Living.

    Wonderful! Mom has lived at Halcyon for 8 months and has thoroughly enjoyed it even though she was…read morereluctant to move at first. Each staff member knows more than her name. They can tell you what mom enjoys doing and talking about. Mom has made many friends. The staff and residents are warm and welcoming. The residence is small enough that it truly feels like home, not an institution. All of her needs are met while treating her with dignity and respect. Help arrives promptly when needed. The facility is spotless and the outdoor patio is second to none. A true gem!!

    Paramount Senior Living - South Hills

    Paramount Senior Living - South Hills

    5.0
    (1 review)

    My husband was in the rehab section of Paramount of South Hills. He received excellent,…read moreindividualized care. Every member of his team treated him with respect and compassion. The entire staff at Paramount were pleasant and helpful and you can tell that they all enjoy their work and that they truly care about the patients. The nursing staff were excellent! While I hated for my husband to have to be there, the obvious dedication and compassion of the staff made me feel comfortable leaving him in their capable hands. My husband received speech therapy, and, in the short time that he was there, we noticed definite improvements in his speech and comprehension. Occupational therapy and physical therapy also were great--both in the services provided and the advice as to how to adapt his environment and his activities. The facility is very clean, the rooms are spacious, and the dining and lounge areas were comfortable and inviting. My husband enjoyed a variety of foods and was provided with alternatives if he did not want what was on the standard menu. I'm hoping he won't expect that same variety and flexibility now that he's home. If you are in need of a rehabilitation facility, I highly recommend Paramount South Hills.

    From the owner: Paramount Senior Living at Bethel Park continues to be one of the premier senior living facilities…read morein Pennsylvania that offers independent and assisted living services. The foundation of our community is built on our commitment to our residents as well as their families. Our services are different, just like no two residents are different, that way you get the care you need. Learn more about our Senior Living Communities and services here and schedule a tour!

    Senior Helpers - homehealthcare - Updated June 2026

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